Vet Nurses and other support staff
Veterinary Receptionist, Admin and Practice Mangement Roles
Advanced Vetcare, Central Melbourne (posted 11th May) Part Time Receptionist
Part time Receptionist in Veterinary Referral Centre
Advanced Vetcare is a veterinary referral centre with 24hour emergency and critical care support. We are a purpose built facility in central Melbourne.
We currently house specialist small animal surgery, internal medicine and ophthalmology services. We also offer animal behaviour consultancies, veterinary physiotherapy and canine hydrotherapy.
Applications are invited for a part time reception position from Monday - Friday. Our receptionists work in a busy and challenging environment and are essential to ensure the smooth flow of our busy hospital.
Previous veterinary nursing experience is essential and a good understanding of veterinary terminology is required. Exceptional customer service and communication skills are a necessity in dealing with clients, referring veterinarians and inter-hospital staff.
We are a dedicated team who aims to provide the highest level of service to our patients, our clients and our referring vets.
Interested parties should submit a letter of introduction, CV and details of three current referees to
majella.snelling@advancedvetcare.com.au by Monday 21st May 2012.
Melbourne Veterinary Specialist Centre, Essendon Melbourne (posted 7th May) Part Time Customer Service/ Reception Staff
Part Time Customer Service / Reception Staff
- Immediate start
- Essendon Location
- Shared role (42.5 hours/over 5 days per fortnight)
- Experienced applicants need only apply
The Melbourne Veterinary Specialist Centre is seeking an outstanding Customer Service / Reception representative who has a passion for the delivery of ‘excellence”. The successful candidate will share the weekly roster with another staff member and cover for the others leave and absence. The Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist veterinary centre providing services to veterinary practices within Metropolitan Melbourne and Regional Victoria.
The successful candidate will have a friendly and professional approach coupled with a positive and proactive attitude. Your ability to multi-task and see processes through from the beginning to the end will be highly regarded and a strong eye for detail and solid computer skills are essential. A background in veterinary practice, either as a veterinary nurse or reception officer will be highly regarded but not essential. Your skills as a receptionist and team player are more important.
Responsibilities for this position include:
- Deliver high quality customer service to clients, patients, referring vets and students, via telephone, email and/or in-person,
- Provide administration support, including computerised account management functions, stationary supplies, banking and general administration
You will be rewarded with above award remuneration, ongoing training and support, stability and a friendly working environment.
If you would like to be considered for the role or have any further questions please forward your details to Christy Andrews via email, candrews@melbvet.com.au, or phone on (03) 9887 8844.
Greencross Veterinarians, Melbourne Vic (posted 27th April) Part time Practice Manager
Part Time Practice Manager
Maternity Leave cover
Springvale, VIC
Greencross Veterinarians are a national network of clinics that practice veterinary medicine and surgery to the highest clinical standard in a service orientated and fun loving environment.
An exciting and dynamic opportunity exists for an internal, Part Time, experienced Practice Manager or Senior Nurse to join our Greencross team for Maternity Leave cover.
This role would suit a lively Practice Manager/Vet Nurse, who adapts well to different team environments, thrives on new experiences and who consistently practices ‘Best Care Standards’ across all elements of your working day.
The successful candidate will be required to cover a Maternity Leave block from June 2012 to June 2013 initially. This position is 20-24 hours per week, no after hours or on/call, providing you with both regular full time, employment and a great home/work balance. You will also be required to work one in three Saturday shifts and be placed on a rotational nursing roster. This role may extend past June 2013 and of course permanent placement within one of our other amazing practices is a possibility for the right applicant.
The ideal candidate will have the following skills and expertise:
- Qualifications and experience as a Vet Nurse/Customer Service provider
- Competency in areas of business administration would be beneficial but not essential
- Exceptional organisation, leadership and communication skills
- Flexible, adaptable ‘can do’ attitude!
- Happy and positive disposition
Benefits associated with this role:
- Four weeks paid Annual Leave and three days paid Conference Leave (pro-rata P/T)
- Annual Training & Education allowance
- Comprehensive induction and ongoing training/coaching in this role
- Flexible rostering around a 38 hour week
- Access to Clinic Bonus Incentive scheme
- Potential to develop into a permanent placement within one clinic after June 2013
An attractive Salary package commensurate with experience applies to this position.
If you feel that this role is the right one for you and you would like to become part of our dynamic Greencross team, please send your application, including a cover letter and resume outlining your suitability against the above mentioned criteria to:
Tanja Mimica
Group Area Manager – Victoria region
tanja.mimica@greencrossvet.com.au
North Shore Veterinary Hospital, Sydney (posted 16th April) Receptionist
Receptionist - Casual - immediate start
North Shore Veterinary Hospital and Specialist Centre is a general practice and specialist referral veterinary hospital which has a 24 hour emergency service situated 5 minutes walk from St Leonards train station.
Our reception team provides both customer service to our diverse clientele in a high pressure environment and a high level of support for our many busy general practice and specialist veterinarians accurately and efficiently.
The role we are looking to fill is extremely busy and varied. It will suit a person with a good sense of humour who is available three to four days a week which may include evenings and weekends and cover sick and annual leave.
Applicants must have previous experience in a busy reception role and have the following skills:
An enthusiastic nature and be willing to learn Must be well presented and have an excellent phone manner Must be flexible and easygoing Must be assertive Ability to prioritise their workload and have good time management skills Must be available to do shift work including weekends, day and evening
Experience should also include:
An intermediate to advanced level of computer skills Able to manage a busy switchboard efficiently Ability to solve problems quickly
Please email a cover letter and resume outlining your skills and relevant reception experience to info@northshorevet.com.au
The Ark Vet Hospital, Sydney North Shore (posted 11th April) Receptionist/ Vet Nurse
Experienced Vet Nurse/Receptionist Lindfield- North Shore of Sydney
PART TIME Applicants considered.
The Ark Vet hospital is an ultra modern practice specialising in companion animals.
An exciting opportunity is available for an experienced vet nurse to enjoy the benefits of working in our wonderful local community. You will be rewarded and recognised for your passion, hard work and enthusiasm.
The successful applicant will:
* possess Certificate IV in nursing
* have a minimum 2 years vet nursing experience
* comply with our hospital policies and procedures
* have the ability to multi task and prioritise jobs
* communicate well with our clients and staff
Your main tasks will include:
* setting up, assisting and post operative care in all matters relating to surgery.
* inserting IV catheters and collecting blood
* digital xray assistance
* all facets of reception duties including an outstanding product knowledge and relating well to our clients needs
* maintaining cleanliness of hospital
* performing minor procedures
The wage will be commensurate with experience.
If this is a position that you can see yourself suiting then please email your application including a cover letter and resume to:
Jane Stewart
janestewart11@gmail.com
Paws a While Boarding Kennels, Newcastle Maitland area, NSW (posted 11th April) Reception Assistant/ Pet Boarding Attendant
Pet Boarding Attendant and Reception Assistant.
Do you need a change? Are you looking for a position with family friendly hours and less drama?
We have an opening for an experienced person with a vet nursing background to help us look after our clients (whether two legged or four legged), in the manner to which we have made them accustomed.
Paws a While Boarding Kennels has been open at Millers Forest since 2006, and has quickly become one of the busiest and most highly regarded pet boarding businesses in the Newcastle and Maitland area. Our success has been due in no small part to our impeccable standards when it comes to our facility and its presentation, as well as our commitment to first rate pet care and exceptional customer service.
A position is available for a person who will continue the above reputation with a high level of personal commitment to ensure all aspects of our service remain ahead of generally accepted benchmarks. This is a challenging role in a challenging environment, in which success is measured in happy healthy pets, happy owners, and the stream of enquiries and bookings we receive from word-of-mouth.
DUTIES -
Reporting to the Kennel Manager and business owners, this is an “all-‘round” position which includes customer service, as well as day-to-day pet care, cleaning and presentation duties which include (but are not limited to);
- Organising and diarising feeding and medication schedules from booking forms
- Checking and reporting pets' health and wellbeing
- Answering telephone enquiries regarding all aspects of pet boarding including vaccination requirements
- Processing bookings on our customised computer booking system
- Washing and brushing dogs
- Administering medications to dogs and cats
- Mixing and preparing food, and feeding dogs and cats
- Washing, drying, and folding towels
- Emptying and washing cat litter trays
- Mopping, sweeping, and vacuuming the office and cat boarding areas
- Sanitising, washing, and drying food bowls
- Serving clients upon arrival and departure
- Cash handling and receipting
SELECTION CRITERIA -
- A proven track record with a minimum two years experience in a vet reception position or similar with regards to pet boarding or pet care.
- The ability to take ownership of tasks and work unsupervised.
- A “can do” approach and a “too much is never enough” attitude.
- A confident yet flawlessly patient manner when handling pets, with or without owners present.
For the successful applicant we will ensure full entitlements under the Australian National Employment Standards (NES) and the current Animal Care and Veterinary Services Award (MA000118). In addition we presently offer a 38 hour week, with regular set hours and no required overtime or weekend work. We’re especially interested in retaining the best staff for the long term, so of course if you're the right person for our business after a trial period we will retain your services with remuneration above the award rate for this position.
To apply, please email your resume and cover letter to petboarding@live.com.au
Web: www.pawsawhile.dogsites.com.au
All Creatures Veterinary Centre, Canberra ACT (posted 5th April) Veterinary Receptionist - part time
Part Time Veterinary Receptionist
An opportunity exists for a mature minded person with experience to join our busy Veterinary Hospital located on the south side of Canberra. The primary function of this position is to provide exceptional front desk skills and add support to our existing Reception/Veterinary team.
You would be required to have excellent organisational and communication skills and work well in a team environment.
Communication plays a vital part in this position. A background as a Veterinary Receptionist is encouraged together with:
- Excellent customer service skills
- Strong customer service focus
- Attention to detail
- Empathetic, confident and helpful
- Well presented, punctual, reliable and efficient . Flexible and willing to learn . Ability to prioritise tasks and have excellent time management skills.
The responsibilities of the role include:
- The answering of incoming calls and booking appointments .
- Meeting and greeting clients in a professional manner .
- Maintaining cleanliness of the reception and waiting room area.
- Provide general administrative assistance eg. mail distribution, typing, filing, data entry, banking, general correspondence
- Liaise with clients and Veterinary Staff
Hours of employment will include some evenings, and weekend work.
Please send CV to
Michelle Chipperfield
allcreaturescanberra@gmail.com
Ph:
02 6292 1900
Vetwest Animal Hospitals, Perth (posted 29th March)
Veterinary Nurse/Receptionists - Perth Northern Suburbs
Vetwest Animal Hospitals are seeking applications from qualified and experienced veterinary nurses with strong teamwork skills, looking to take the next step in their veterinary nursing career with Vetwest.
About us
At Vetwest Animal Hospitals, our philosophy is to provide compassionate and high quality veterinary care for all pets, and to reinvest in our hospitals in order to expand the range of diagnostic and treatment facilities available. We recognise the importance of preventative medicine and as such we emphasise client education and support. Our company is strongly client focused, we are progressive and professional and aim to be at the forefront of our industry in every way.
Our hospitals are modern, purpose built and fully-equipped, and provide a great working environment which is busy, stimulating and well managed, allowing you to fulfil your potential every day.
About the position
The role of a veterinary nurse/ receptionist at Vetwest is diverse and includes the provision of both high quality care for our patients and exceptional customer service for our clients in practice and on the telephone. The position involves working both in a surgical and medical nursing capacity, as well as assuming a veterinary receptionist role as required to suit the needs of the practice.
About you
The successful applicant will be a qualified and experienced veterinary nurse with a demonstrated enthusiasm and passion for providing high quality patient care and customer service. To perform the job successfully, an individual should demonstrate the following skills and qualities:
Qualifications
Essential
- Certificate IV in Veterinary Nursing (or equivalent/ higher qualification)
Experience
Desirable
- A minimum of 3 years experience in a veterinary nursing/ receptionist role
- Experience in providing high level customer service
Aptitudes & skills
Essential
- A high level of competency in veterinary nursing
- A demonstrated ability to provide excellent customer service
- Good written and verbal communication skills
- The ability to work efficiently in a team environment
How to apply
To apply, please visit www.vetwest.com.au/careers, select the Veterinary Nurse/ Receptionist position available and click on the APPLY NOW button.
Vetwest Animal Hospitals, Perth (posted 29th March) Practice Team Leader
Practice Team Leader - Full Time - Perth Northern Suburbs
Vetwest Animal Hospitals are inviting applications from experienced and motivated individuals, looking to take their career to the next level in a highly rewarding role as Practice Team Leader at one of our fully equipped, metropolitan veterinary hospitals.
About us
At Vetwest Animal Hospitals, our philosophy is to provide compassionate and high quality veterinary care for all pets, and to reinvest in our hospitals in order to expand the range of diagnostic and treatment facilities available. We recognise the importance of preventative medicine and as such we emphasise client education and support. Our company is strongly client focused, we are progressive and professional and aim to be at the forefront of our industry in every way.
Our hospitals are modern, purpose built and fully-equipped, and provide a great working environment which is busy, stimulating and well managed, allowing you to fulfil your potential every day.
About the position
The Practice Team Leader is responsible for providing an exceptional standard of customer service and patient care and ensuring that practice standards are maintained and continually improved. They take pride and ownership in their work and accept responsibility for the team, the practice and their performance.
In addition to providing a high level of customer service and veterinary nursing, the Practice Team Leader is responsible for:
- Ensuring the smooth day to day running of the practice
- The co-ordination of all practice administrative tasks (including rosters, stock control and facilities management)
- Planning and conducting weekly team meetings including targeted training topics
- Planning and conducting fortnightly meetings with the veterinary team to discuss and ensure the ongoing smooth and efficient running of the practice
- Performance management, review and development of the nursing and reception team
- The implementation and co-ordination of staff training programs
- Liaising with management to ensure the financial goals of the practice are met
This is a busy and diverse role that requires a dedicated and flexible approach to ensure that the team and practice are able to perform at their best.
About you
We are seeking a highly skilled and self motivated individual with a passion for customer service and team development to provide leadership, direction and motivation to a skilled team of veterinarians and nurses.
The successful applicant will ideally be a qualified and experienced veterinary nurse with proven supervisory or management experience. This is not essential however and applications from individuals possessing the desired personal qualities and motivation to provide exceptional leadership in a busy veterinary practice will also be considered.
To succeed in this busy and diverse role, applicants must possess:
- Strong leadership, motivational and team management skills
- Excellent customer service skills
- Excellent interpersonal and communication skills (verbal and written)
- Excellent organisational skills and the ability to multitask
- The ability to work efficiently under pressure
- Initiative and innovative problem solving abilities
- Computer literacy, including the use of Microsoft Word and Excel
Applicants should recognise the importance of managing and maintaining effective team relationships and support. A dedication to staff training and a desire to embrace our company ideals and objectives is essential.
Remuneration: Annual salary starting from $50,000 plus superannuation.
How to apply
To apply, please visit www.vetwest.com.au/careers, select the Practice Team Leader position available and click on the APPLY NOW button.
Anvet Beenleigh Pet Hospital, Beenleigh, Qld (posted 27th March) Receptionist
Outstanding Veterinary Receptionist urgently needed!!
We are seeking a warm, charismatic and efficient individual to join our multi-award winning Veterinary Hospital. We would love for you to join our 6 Vet, 12 Nurse Team, whose focus is to provide gold standard of care to both patients and clients alike.
As part of our reception department, you will play an instrumental part in ensuring that we deliver our promise.
Our Hospital is situated in the heart of the rapidly expanding Gold Coast corridor – an easy half hour drive on the M1 from both the centre of Brisbane and the Gold Coast.
Your key duties will include:
- Maintaining a friendly and inviting environment for our clients at all times
- Delivering exceptional customer service
- Assessing daily workload, for-seeing potential difficulties, and liaising with senior staff to overcome them.
The suitable Applicant should:
- Have experience in a position where interpersonal relationships are of paramount importance
- Be an outgoing, motivated, team-player, with experience in the Veterinary field (preferably)
- Enjoy working in a fast-paced environment
- Be passionate about interacting with people and their pets
- Possess good time-management and organisational skills
- Have good computer skills and excellent phone manner
So, do you think you have the qualities required to fulfil our high expectations for this role? We hope so, and look forward to hearing from you.
To apply, please email your application and cover letter to:
anna@anvetbeenleigh.com.au
Anna Graham
Anvet Beenleigh Pet Hospital
13 James Street
Beenleigh
Qld 4207
Westernport Veterinary Clinic, Mornington Peninsula Victoria (posted 19th March) Vet Nurse / Receptionist
Part time Veterinary Nurse/Receptionist required for busy mixed practice on the Mornington Peninsula.
The applicant should have recent nursing/reception experience and be familiar with Rxworks. The position will primarily focus on reception but the successful applicant will be adaptable to assist in all aspects of nursing duties as required. Ideally the applicant will have some knowledge of large animals and the ability to appreciate client demands.
The position involves 2 full days per week plus 1 Saturday in 4, there will also be shifts that require filling during annual leave, sickness etc.
If this position is of interest and you are willing to join a Highly Successful Veterinary Clinic with over 30 years of service to the Mornington Peninsula, please email your application to
Leonie Jones
Practice Manager
westernport.vet.clinics@gmail.com
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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