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Vet Nurses and other support staff

Veterinary Receptionist, Admin and Practice Management Roles 

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Rouse Hill Family Vet, Rouse Hill, North Western Sydney NSW (posted 24th September) Receptionist

FULL TIME RECEPTIONIST NEEDED

Do you love working in the animal industry, but nursing just isn’t your forte? We have the job for you! Get the best of both worlds by interacting with our lovely clients and getting to cuddle their adorable pets!

Full time receptionist wanted to join our amazing wolf pack.

Rouse Hill Family Vets in a new clinic that has been purpose built. We focus on fear free practices ensuring our patients emotional well-being is just as valued as their physical.

We care about our team, and all of our staff's wellbeing are highest priority!

What we can give you:

• Opportunities to build on your skill sets
  
• Fun, interactive work environment
  
• Above award wage
  
• Ability to bring new ideas to the table
  
• Great clientele

What we need:

• Ideally veterinary industry experience
  
• Administration and reception experience
  
• Fast learner
  
• Technologically savvy
  
• Good client communication skills
  
• Compassionate
  
• Phone etiquette
  
• Team player

If you think you would fit into our pack please email through your resume to: emma@rousehillfamilyvets.com.au

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Veterinary Specialists of Sydney (VSoS), Miranda, Sydney, NSW (posted 22nd September) Clinical Coordinator

WANTED...

Clinical Coordinator with Passion & Heart...

Have you been looking for an exciting and fulfilling position, in a cutting-edge medical facility, doing professional work in an amazing growing team?

Have you been looking for a position in which you will be seen as a miracle-worker, for the people you meet?

Do you need to expand your knowledge and experience; increasing your influence and value, in the veterinary profession?...

We are a privately owned emergency and specialist service, offering both mobile specialist services and a World-class, 24-hour, Advanced Treatment Centre, brimming with brand-new, World-class, ‘cutting-edge’ technology and equipment.

About the Role:

We are looking for a highly motivated and organised person with the ability to work well with people at all levels of the business. You will ensure a high standard of care while making sure our clients have a positive experience. 

You will use your incredible organisation skills to support the medicine director, specialists, and medicine team to enable them to ensure they always achieve gold standard patient and client care. You will maintain a cohesive and positive team and work environment that grows and develops as VSOS grows, including:

• Help create a sustainable work environment to minimise burnout, stress and promote employee longevity.
• Developing and maintaining hospital protocols and processes to maximise positive client experiences and referring vet support.
• Ensure that the entire medical department is running as smoothly and efficiently as possible.
• Coordinate and deliver team meetings, medicine department engagements & in house training events.
• Liaise & grow relationships with our referring vet community.
• Be initial contact for client complaints relating to the medicine team.
• Doctor schedules, timesheets, and overall roster management.
• Make purchasing decisions and source proposals.
• Ensure VSOS policies and procedures are adhered to.
• Monitor and manage medicine communications on business management software.
• Support the management team with optimising team equipment and resources.
• Update templates in business management software as requested.
• Strive to improve the overall quality of healthcare for each patient.

Of course, World Class, ‘cutting-edge’ technology, is nothing, without a team of the same caliber, quality, and dedication. Our existing team of over 120 passionate professionals, thrive on our culture of respect, recognition, and support, that values fulfilment and growth for everybody and embodies our company values of:

Value in the words we preach are the outcomes we seek.

Specialists at the cutting edge of vet medicine.

Operating with integrity, reliability, predictability, and empathy.

Supporting our VSOS family.

‘YOU deserve a change’ to reach your full potential and we’re looking for YOU.

About You:
You will learn a great deal about hospital operations, veterinary medicine, leadership, and teamwork from us; in return, we need to know you have ‘passion’ & ‘heart’; you want to grow... and help others do the same...

You will have the knowledge, skills and abilities below:

• Excellent knowledge of how a medicine department works and the relationship between medicine, emergency & other referral teams.
• A passion for people and animals.
• Strong self- motivation and a desire to be the best you can be.
• Excellent leadership skills and the ability to motivate others.
• Must have strong written and verbal communication skills as well as good interpersonal skills.
• An appreciation of how good technology can boost efficiency and effectiveness.
• A leader who can motivate a team to succeed, grow and develop.
• An attention to detail and a commitment to follow through and follow up.
• Must have excellent leadership skills and the ability to motivate others.
• Must have strong written and verbal communication skills as well as good interpersonal skills.
• Strong interpersonal skills and the ability to build strong working relationships.
• A structured thinking style, a solution focus, and a decisive nature with a bias for action.
• Strong time management and personal organisation skills.
• A willingness to work across the varied hours to fulfill the requirements of the role.
• Must have strong negotiation and persuasion skills particularly when dealing with difficult conversations with clients.
• Must be able to work in the facility each day to ensure that all policies and procedures are being followed and the facility is safe.
• Must be able to work in a team environment.
• Must be able to work in a fast-paced environment.
• Must be willing to work odd or long hours when necessary to ensure quality patient care.
• Experience in veterinary nursing and medicine speciality service is desirable.
• Experience working in a hospital or other medical facility.
• Experience managing staff in a medical environment.

The VSOS experience:
You will be joining a fast-paced environment, working with fabulous people and a team committed to helping our clients and their families live their best life.  The animal health care industry is extremely rewarding, and you will have an opportunity to make a difference.

• Contribute to defining excellence in animal healthcare
• Be part of a world class veterinary hospital committed to its people and culture
• VSOS Social Club
• Employee Discounts

Your remuneration and career path is limitless, but you better hurry, because we’re on a fast track and we’re looking for runners. If this sounds like the position for you, or anyone you know, please contact HR@vsos.com.au or call +61 2 8376 8767.

Video tour:

Photo link: https://www.vsos.com.au/advanced-treatment-centre-now-open/

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Pets and Their People, Adelaide, SA (posted 22nd September) Practice Manager

Want to know how different it can be working with Australia’s best led Practice?

We are looking for our next Super Leader.  Are you up for the challenge?

At Pets and their People we strive to bring out the best version of ‘you’.

And to create a team that is led rather than managed.

Exhibiting outstanding business leadership at a national level is what earned us our title as Lincoln Institute’s Best Led Practice of 2019. lincolninstitute.com.au/leadership-awards/annual-best-led-practice-awards

With two hospitals and one clinic, all located within metropolitan Adelaide, you will have the opportunity to lead an amazing group of receptionists, nurses and vets.  You will be instrumental in implementing change so that we can continue to offer the high level of service that we are known for.

Critical for the role:

• A passion for leading and managing a team
• Outstanding communication skills
• Ability to receive and deliver feedback in a constructive way
• Self motivation
• Excellent organisational and time management skills

Our ideal candidate would also have:

• Experience in the veterinary Industry
• Rx Works experience
• Experience dealing with reps and lay people
• HR skills and experience

What can you expect from us?

• Supportive directors who work with you to achieve your goals
• Coaching from Australia’s leading veterinary leadership group
• A team that are engaged and motivated to help us achieve our goals
• Clinics that strive to provide the best patient care while still maintaining our client bond
• An environment in which mistakes are considered ‘learnings’ so that we can do it better next time
• A challenge… you will be stepping into the shoes of Lincoln Institute’s Best Team Leader 2019 http://lincolninstitute.com.au/leadership-awards/annual-best-team-leader-awards/australias-best-team-leader-award-winners-2019/

While this is a big challenge you will have all our support to make the role your own, and together we can aim for the stars with you.

A generous salary package (commensurate with experience) applies to the position.

Pets and their people is proudly still a privately owned company, with the 2 directors still very much involved in day to day activities.  However we have built a culture, which allows you to do your job without the micromanaging of owners, and have given the staff the skills to be held accountable for their own actions.

Visit our website for more information www.petsandtheirpeople.com.au

To apply for this position or to find out more please email your resume and a cover letter to

vron@petsandtheirpeople.com.au  (Attention Veronica Wah Day) by 5pm Tuesday 5th Oct 2021

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Ripponlea Veterinary Hospital, South-East Melbourne (posted 20th September) Head Nurse

HEAD NURSE ROLE

Ripponlea Veterinary Hospital is a young, dynamic, family-owned veterinary hospital, working towards achieving ASAV accreditation status and Cat Friendly status. We practice Fear Free veterinary medicine, and our beautiful building is a joy to work in and are affiliated with the progressive Evervet group of veterinary practices.

We are recruiting for the role of head nurse. The successful candidate will lead the nursing and support staff team at our purpose-built hospital in Melbourne’s southeast. 

The welfare and mental health of our staff is of paramount importance to us, and we work hard to provide a supportive and caring environment, where staff can learn and grow. In the role of head nurse, you will be training and mentoring junior staff to encourage and support them as their skills develop.

The candidate will possess the following skills and experience:

• Minimum certificate IV qualification. Diploma or Bachelor qualified will be highly regarded.
• Excellent animal handling and triaging skills.
• Outstanding organisation and attention to detail.
• Excellent customer service skills.
• Ability to create and implement innovative solutions.
• High standard of communication, both written and verbal.
• Strong leadership skills.
• Able to work in a team and independently under pressure.
• Strong work ethic and self-motivation.
• Positive, willing, contributing team member who is flexible and adaptable.

Major responsibilities include:

• Delivering exemplary care to both clients and their patients. 
• General nursing duties, including client care, medical and surgical nursing.
• Inventory and stock control.
• Roster management for the support team.

What we can offer the right candidate:

• An attractive salary package
• An opportunity to extend beyond the normal day to day of Veterinary Nursing.
• A supportive environment with a friendly team of vets and nurses.
• Opportunity for continuing education.
• Potential to progress into a future management role.

Please send your resume and a cover letter to careers@evervet.vet

Please see our website: https://www.ripponleavet.com.au/

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Berry Veterinary Clinic, Shoalhaven, NSW (posted 20th September) Workflow Coordinator

Veterinary Nurse Workflow Coordinator

•             Experienced vet nurse team leader
•             Highly organised, and process driven
•             Full time/Part time hours available

Berry Vet Clinic is on the lookout for their newest vet nurse to join their team, only this time, with the added responsibility of coordinating and organising the day-to-day operations of the clinic.

A newly created position, designed by the clinic’s nursing team, we are looking for a vet nurse with a calm demeanour, strong organisational skills, and effective communication to operationally coordinate and lead the teams’ activities each day.

A week in the life of this role, includes actions and tasks such as:

• Leading the day-to-day workflow of the clinic, providing direction to the veterinary team on operational clinic tasks
• Facilitating daily rounds with the team
• Ensuring patient consultations are best fit for vet and nurse
• Overseeing the correct capturing and sharing of case details and knowledge across the clinic
• Ensuring patients receive the best hospital care with clinic cleanliness maintained
• Continual review and monitoring of day-to-day practices, identifying, and developing new, more efficient systems and strategies where possible
• Working as part of the veterinary team, carrying out all nursing duties including surgery procedures and patient and client care

To ensure the smooth running of the clinic we are ideally looking for a vet nurse workflow coordinator who can work five days a week, Monday to Friday. Full time hours are preferred; however, the position can also support a nurse seeking part time hours who is able to work mornings and early afternoons.

The Berry Vet team vibe is best described as; humorous, compassionate, realistic, with a passion for their local community and a balanced approach to animal and human care.
If you are an experienced vet nurse, with the skills and experience to coordinate clinic activities, we would love to hear from you.

To submit your interest in this position please send a detailed resume with cover letter outlining your experience as it relates to this position to Anna Finch from our HR team at KardiaHR: anna@kardiahr.com.au

Please visit our website: https://www.berryvetclinic.com.au/

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Peninsula Vet Emergency and Referral Hospital, Mornington, VIC (posted 16th September) ECC Team Leader

Emergency and Critical Care Team Leader

About us

Peninsula Vet Emergency and Referral Hospital offers a wide range of clinical services including a 24-hour emergency service, surgery, internal medicine, and anaesthesia. Our hospital boasts a collaborative approach to patient care with a passionate team and positive culture centred around providing the best care for our patients. We are unique in that we have a close association with a five-hospital general practice group which provides a large and varied case load.

About the role

We have recently established a new Nurse Team Leader role within our Emergency and Critical Care (ECC) department. Under the direction of the Nurse Manager, the ECC Nurse Team Leader is responsible for providing clinical leadership (no HR responsibilities) to the nursing team, which includes performing clinical shifts as per rostering requirements, leading by example, and setting a high standard of patient care, performing clinical aspects of new staff inductions, providing training and development to nursing staff, and ensuring clinical protocols are developed and implemented effectively.

About you

We are looking for a passionate, dedicated, and highly motivated nurse with strong leadership skills to join our growing nursing team. To be considered for this position you will have a Certificate IV in Veterinary Nursing, strong clinical skills and experience within emergency and critical care, the desire to teach, and the ability to build a positive team culture. The position would be well suited to nurses who demonstrate the following:

• Exceptional communication skills
• A strong desire to provide the best patient care
• A flexible and positive attitude towards work
• A passion for mentoring nursing staff and inspiring team members to grow and develop.
• An ability to manage stressful situations and high work pressure
• Committed to our core values of being passionate, building trust, having fun, growing, and evolving, and having compassion and respect

If this sounds like you, we would love to hear from you!

What we can offer you

• Opportunity to work with and learn from industry leading specialists
• Access to state-of-the-art facilities
• A positive and fun workplace and a supportive team
• Great employee benefits and discounts for the health of your pet
• A focus on your wellness and mental health support available to all employees

How to apply

Please email your cover letter and resume to rachael@penvetreferral.com.au

Please note that only short-listed candidates will be contacted.

Further information

If you would like further information about our hospital, please visit our website: https://penvetreferral.com.au/

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North Coast Emergency Vets, Bangalow, NSW (posted 16th September) Practice Manager/ Nurse Manager

Part time Practice Manager/Nurse Manager for Emergency Clinic

Are you a Veterinary Nurse or a Veterinarian and looking at options within the industry outside of clinical work? 

This is a new permanent part-time role, 20 hours a week reporting to the practice owner with weekly meetings. A minimum of 6 hours is to be performed in the clinic on Mondays (negotiable) with the potential for the remaining hours to be performed remotely. As the role develops, there is potential for these hours to increase. It will be a varied role covering administration and management duties as well as training nurses and developing innovative ways to improve the clinic

You’ll excel at this position if:

• You have some solid experience in the Veterinary Field
• Your communication and influence skills are well developed.
• You are open to learning about positive psychology, leadership, and business skills
• You enjoy challenging yourself
• You like a fast-paced environment.
• You can work independently and proactively

Please don’t apply for this position if you are looking for short term employment, this is for a permanent part time position.

To learn more and apply, please call 0413 681 270 and listen to the instructions.

Applications close 30.9.21

Please see our website: https://www.ncev.com.au/

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The House Call Vet, Kenmore Brisbane, QLD (posted 13th September) Receptionist

Veterinary Receptionist

• Calling all animal lovers
• Work for an exciting and rapidly growing practice
• Supportive environment with opportunity for career progression

The House Call Vet is a comprehensive and modern veterinary practice that combines traditional veterinary clinics with an advanced house call service. With our fleet of house call vehicles and network of veterinary hospitals, we care for pets across the wider Brisbane area.

Our practice has experienced rapid growth over the past 5 years, and we are looking for a receptionist to join our amazing team and help our practice continue its development.
Key Role Attributes. Our ideal team member must be able to do the following:

Engage and connect with our clients (pet owners)-

You must have exemplary communication skills and have a very strong focus on customer service. You will need to be empathetic, professional, and able to connect with our clients quickly over the phone, via email and via social media. We want our clients to encounter a friendly and familiar voice on the phone each time they call, and we believe strongly in being as accommodating as possible to every pet owner that reaches out to us.

Be a team player-

We have a large team of vets and nurses, and you will need to be able to engage with them professionally on a daily basis. We are all passionate about animal care and work together as a team to provide outstanding veterinary care and customer service.

Multitask and retain information-

Our practice is busy and constantly changing. We need someone who is highly organised with attention to detail so that they can stay on top of our busy schedule whilst maintaining an excellent standard of work. Being a mobile practice, our appointment schedule requires careful planning and constant monitoring, and you will need to learn and understand suburb locations and travel distances.

Duties will include but not be limited to:

• Provide exceptional customer service to every one of our clients
• Answering phones, emails, and messages (Facebook and SMS)
• Scheduling appointments for our house call and clinic teams
• Liaising with referring vets, referral centres and pet insurance companies

Remuneration will be commensurate with experience. This is a full-time role including Saturday hours.

Please email all applications to joel@thcv.com.au

Please visit our website: https://www.thcv.com.au/

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Sandown Veterinary Clinic, Springvale (posted 13th September) Receptionist / Vet Nurse

Love both nursing and customer service?

Sandown Veterinary Clinic is offering a full time position split between veterinary nursing and reception.

Sandown Veterinary Clinic is an extremely busy, family-owned small animal clinic based in Springvale. You will be joining our wonderful team of four Veterinarians, four Veterinary Nurses and two Receptionists in providing gold standard care to every client and patient that walks through our doors.

WHAT MAKES OUR CLINIC SO UNIQUE?

• Exposure to advanced orthopaedic surgical cases.
• A well-respected reputation in the specialised area of canine reproduction technologies for over 30 years. We are proud to work with a wide range of clients including a variety of show breeders, the Victorian Police Dog Squad and the Department of Immigration and Border Control. 
• A strong commitment to improving the welfare of greyhounds where we actively promote greyhounds as pets and provide sponsorship, services and support to many greyhound adoption groups. We are proud to have established the highly successful Greyhound Adoption Program (GAP) 25 years ago.
• A very loyal client base who love our staff as much as we love them

NOW, WHAT IS IT LIKE TO BE A NURSE & RECEPTIONIST AT SVC YOU ASK?

Our nurses and receptionists genuinely love what they do every single day and are very hands on, trusted and respected in our clinic! A glimpse of a day in the life of a nurse and receptionist at Sandown Vet entails:

• Surgical admissions and discharges
• All pre- surgical patient preparation such as blood collection, IV catheter placement and intubation
• Monitoring anaesthesia for a broad range of surgical cases from desex and soft tissue surgeries, to complex orthopaedic procedures
• Performing dental scale and polish procedures
• Extubation, monitoring and care post- surgery
• Caring for hospitalised patients
• Medical nursing including pathology and radiography
• Reproduction is a big part of what we do at the clinic where we perform progesterone level testing, surgical inseminations and many caesareans on a wide range of dog breeds
• Nurse appointments including, but not limited to, providing animal care advice to clients, triage, giving injections, bandage changes, and suture removals
• We also wear any scrubs we want! (We love to wear pink on Fridays)
• Managing two extremely busy phonelines
• Running two diverse and busy reception desks
• Organising a multi-practitioner daily appointment schedule
• Ensuring all areas of the clinic are clean and presentable
• Daily banking
• Organising all clinic and legel paperwork
• Every day is different and you will be exposed to a wide range of surgical and medical cases where you will never stop learning! You will be surrounded by a team that will cheer you on when you hit that vein and also genuinely have your back on those days where nothing seems to go right.

This is a FULL-TIME position with a mid-week RDO each week and one Saturday shift (9am – 1pm) every 3-4 weeks. You would work 2 days a week as a nurse and two days a week as a receptionist.

Please note we are only looking for someone who has at least 2 years experience as a Veterinary Nurse.

We are not currently in a position to take on any further trainee nurses.

Only successful applicants will be contacted.

Please email all cover letters and resumes to sarah_beasleyhahn@hotmail.com

Please visit our website: https://www.localvet.com.au/sandown/

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Advanced Vetcare, Kensington, Inner Melbourne VIC (posted 10th September) Receptionist

EXPERIENCED VETERINARY RECEPTIONIST - Full Time

Advanced Vetcare is a veterinary referral centre with 24-hour emergency and critical care support. We are a continually growing purpose-built facility in central Melbourne. We currently house specialist small animal surgery, internal medicine, oncology and ophthalmology services. We also offer rehabilitation services in the form of veterinary physiotherapy and canine hydrotherapy.

After 14 years with us a much loved team member is soon to retire. As such we are pleased to invite applications from experienced nurses or veterinary receptionists for a client services role in our busy front of house team.

The successful candidate will have the ability to work closely within a supportive team, but also efficiently and independently in an often challenging and unpredictable environment.

The position will require someone with a friendly, welcoming and professional attitude, as well as outstanding communication skills. This is a position for someone who takes customer service to the highest level and who will always strive to achieve the best outcome for our clients, our patients and our referring Vets.

Please note this is not a training position and a minimum of two years’ experience in a clinic is desired. This position is considered to be full time and will contribute to hours rostered over weekday, evening and weekend shifts.

We are a large and dedicated team in a progressive hospital who aims to provide the highest level of service to our patients, our clients and our referring vets. Interested parties should submit a letter of introduction, resume and three current referees to the details below prior to Friday 1st October 2021

Apply to: nickee.angell@advancedvetcare.com.au

Check us out at: www.advancedvetcare.com.au

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Maroochy District Animal Hospital, Maroochydore, QLD (posted 7th September) Practice Manager - Fixed Term

Maroochy District Animal Hospital are seeking a 12-month fixed term Practice Manager to join the team!

Maroochy District Animal Hospital is located in Maroochydore, Queensland. Maroochydore is a spectacular coastal town in the Sunshine Coast region, affectionately known for its laid-back lifestyle and beautiful sandy beaches! Soak up the sun in the daytime and enjoy the thriving nightlife in the evenings. For more information about this location, please visit https://www.visitsunshinecoast.com/place/maroochydore

Maroochy District Animal Hospital is Maroochydore’s first state-of-the-art Animal Hospital and Vet Clinic, designed and equipped to provide our patients with Excellent Care Every Day, 7 days a week. From routine general practice to hospital level medical and surgical care, we are proud of what our facility has to offer and would love to show you around!

Some of your responsibilities will include:

• Supporting and coaching the team
• Ensuring smooth day to day running of the practice
• Stock management, rostering, and other practice administration tasks
• Managing business financials such as budgeting and P & L reporting
• Identify staff training needs
• Providing exceptional customer service and care to all clients and patients
• Local marketing activities
• Growth mindset and the development of new business to business opportunities
• Some nursing duties are also required

We can offer you:

• 12-month fixed term contract as a maternity leave contract. Contract to start November 2021
• Access to training programs through our purpose-built training centre
• Support and guidance with one of the strongest networks of veterinary professionals
• Access to our Employee Assistance Program
• Flexibility to ensure a great work/life balance.
• Leadership development and Business Training
• A dynamic, interesting, and varied role

The skills you will require:

Essential:

• Excellent written and verbal skills
• Desire to lead, engage and inspire a team
• Excellent time management and organisation skills
• Excellent communication skills and customer service focus
• Good business acumen
• Strong coaching and leadership skills
• Previous experience in a management role
• Experience as a veterinary nurse

Desirable:

• Experience in the veterinary/or medical industry
• Cert IV in Vet nursing or equivalent
• 3 years’ experience as a Vet Nurse
• Experience with Ezyvet

Please apply online with your cv and cover letter. https://vet.partners/careers/?p=job%2FoIfGgfwD

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Redlands Veterinary Clinic, Thornlands, QLD (posted 6th September) Receptionist

Redlands Veterinary Clinic is Hiring!

We are searching for a reception superstar to join our amazing team. We are looking for experienced (preferred) team members, who possesses a high level of care and attention, exceptional patient care and a fun, down to earth personality. Ideally, the perfect candidates will be happy to work autonomously in a busy and fast paced clinic, but also be equally as excited to be part of a wonderful close-knit team, and who doesn't mind a bit of a sing a long in the hospital.

The clinic is continually expanding, with exciting renovations in process and as such we have both a full time and part time/casual position available. We are open 7 days, and as such some weekends will be required and can be discussed with the applicant. This position is available for an immediate start. We are flexible as to whether we hire a receptionist only, or an all-round superstar or both so if it sounds like your type of clinic, please don't hesitate to apply as we are experiencing a huge growth phase.

What can we offer you?

• A wonderful, supportive, and super fun team environment
• Experience! We have been here for over 40 years, so you get the chance to learn from the best!
• A diverse and always changing case load – no two days are the same, and we see all creatures great and small as well as anything from routine spays to cytsotomys to orthopaedic and emergency work.
• Flexibility – a happy team is a productive team, and we try to work in with you to ensure a great work/life balance
• A team environment – we have a 'fun committee' who plans team social events and lunches, team reward dinners and parties, tuckshop Fridays and we try to make this at times stressful job be as fun and rewarding as it should be.
• Ongoing education – we want to invest in you and ensure you stay up to date with the every changing education available
• Family feel – we are one of the few non-corporate family practices left in our area – we love our REDVET family
• State of the art equipment – we have every toy or gadget you could possibly want, and we are constantly adding new ones!

What our ideal candidate would possess:

• A fun, positive and dedicated individual wanting to deliver gold standard veterinary care and outstanding service to our patients
• Veterinary clinic experience preferred but not essential
• Enjoy a fast-paced environment, and be able to work both as part of our team and individually
• A good level of knowledge in all aspects animal care
• Preventative health knowledge and animal handling skills
• Reliability and flexibility – anything can happen in this industry and sometimes we need to be able to adapt and thrive
• Love of all things organised and clean
• Customer centric focus – we love our clients and want to ensure they feel like they are part of our family as well.

Check out our Facebook at https://www.facebook.com/redlandsveterinaryclinic/ or on Instagram @redlandsvetclinic for more information.

If this sounds like your perfect role, please email your role of interest to admin@redlandsvetclinic.com.au ATT: Abbey Lovell or call 0411794124 .

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Peninsula Vet Care Rye, Mornington Peninsula, VIC (posted 6th September) Team Leader

Team Leader Required

Peninsula Vet Care is a group of five locally owned and operated veterinary hospitals combined with an emergency and referral centre on the beautiful Mornington Peninsula.

We are currently looking for an experienced nurse to work closely with our clinic manager to oversee the day to day running of the clinic and provide training and mentoring to our junior nurses.

This is a part time position (approximately 33 hours averaged over a 4-week period) at our Rye hospital, consisting of 4 weekday shifts and a 1 in 4 full weekend rotation.

Key responsibilities include:

• Train and mentor junior nurses in line with training plans developed by the clinic manager
• Monitor compliance with company standards of care
• Monitor customer service standards
• Manage day plans
• Coordinate and allocate staff to various tasks to ensure clinic plans are met
• Identify operational issues and make recommendations to resolve

Our ideal candidate is someone who has:

• A Certificate IV in Veterinary Nursing
• A minimum of 3 years’ experience as a veterinary nurse
• A desire to provide and uphold a high standard of patient and client care
• A passion for training and development
• Effective interpersonal and communication skills
• Strong problem solving and organisational skills

A position with Peninsula Vet Care will provide you with:

• A mixture of surgery and reception shifts allowing you to build client relationships and get your surgery fix!
• Development opportunities through in house and external training providers, along with an annual continuing education allowance
• Regular communication and feedback through one-on-one catch ups with your clinic manager
• A supportive work culture with a family feel
• A workplace that is only five minutes’ walk from the beautiful Rye beach – perfect for unwinding at lunch time

If this sounds like you, please send your application to jenna@penvetcare.com.au or call Jenna on 5986 6963 if you have any questions regarding this position.

Please visit our website: https://penvetcare.com.au/location/rye/

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PETstock VET Brighton, Butler, WA (posted 3rd September) Practice Manager

Practice Manager Full-Time – Petstock Vet Brighton

• We are looking for our next inspiring leader for our Brighton team. Sadly, we are losing our wonderful Practice Manager who has been with us for 7 1/2 years, to her other home back in New Zealand.
• Would you like to consider filling some big shoes by leading our wonderful, tight team at Petstock Vet Brighton? (PS They sure know how to celebrate with cake!!)
• Do you have proven experience in management, with strong leadership and team building skills ensuring your team has direction? Are you at the point in your vet nursing career where you are ready for a new challenge?
• Do you display personal resilience, excellent communication skills and time management?

This opportunity is for a full-time Practice Manager with a preference for a minimum of 3 years quality nursing experience, and leadership and manager experience. However, for the right candidate we are open to discussing other qualifications that may make you a suitable applicant for this role. A Cert IV Vet Nursing qualification is also desirable.

This role will also include:

• rostering
  
• stock management
  
• financial budgeting
  
• Ezyvet software and Point of Sale management etc.
  
• coaching and developing your team to reach their full potential

You will have great support from our in-clinic Vet Manager and Nurse Manager, your direct Area managers in WA and our wonderful Petstock Vet Support team based in Melbourne.

We are a well-established clinic and are soon embarking on some very exciting renovations! We have fantastic facilities, including digital x-ray, dental suite and xray, a full surgical theatre, anaesthetic monitoring equipment, patient warming system, oxygen generators and much more!

At Petstock VET, not only do we strive to provide the highest quality care, but our services are also accompanied by the highest quality pet food, accessories and pet services in our adjoining Petstock stores.

Our Vet hospitals partner with our charity foundation – Petstock Assist to support local animal care, community groups & national pet adoption days. Click this link to find out more about the wonderful work Petstock Assist does every year: https://www.petstock.com.au/assist

100% Australian & family owned & operated, Petstock offers the feel of a local run practice with the benefits of a National brand.

To apply to join our Brighton team as our next inspiring leader, please visit the PETstock VET Careers homepage - https://www.petstock.com.au/careers/careers

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North Perth Veterinary Centre, Perth WA (posted 1st September) Practice Manager

Practice Manager – Part Time

Ready to take on your next challenge? Looking for family-friendly hours and a great working environment? Ready to experience genuine support, encouragement and a fulfilling career pathway? We are ready for you, are you brave enough to reach out to us?

North Perth Vet Centre has blossomed with vigorous growth that now needs some additional structure and guidance. We would like to expand the existing support mechanisms into a 3 day/week in-house manager’s role with a variety of admin and management duties that may vary depending on the applicant’s strengths.

The position will require experience and passion for managing staff. In addition, experience with account and payroll management, including the use of MYOB would be beneficial, although training could be offered to the right candidate in this area.

The clinic is well-located just north of Perth’s CBD, is well-appointed and has very passionate and dedicated clients. You will join a team of 4 veterinarians and 6 nurses to complement their hard work and enthusiasm and help to channel it and improve the efficiency and ambience. Empowerment, fulfilment, purpose and fun are crucial to the practice ethos, and we are looking for a person who naturally craves these and will work to enhance these attributes within the practice.

We are standing by keen to meet you and welcome you into our team.

Please send your application or any questions to: pip@petwellness.com.au

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Melbourne Veterinary Specialist Centre, Glen Waverley VIC (posted 1st September) Client Services

Client Services Representative
Glen Waverley VIC

We have an exciting opportunity available to work with our busy Veterinary Client Services Team

• Immediate start
  
• Full-time position
  
• No public holidays
  
• Above award wage
  
• Based at our Glen Waverley Centre (occasional shifts required at our Essendon location)

The Melbourne Veterinary Specialist Centre is a multi-disciplinary specialist veterinary centre providing services to Clients and Veterinary Practices within Metropolitan Melbourne, Regional Victoria and interstate.

We are seeking a highly motivated Client Services Representative to join our fantastic reception team. The ideal candidate has 2+ years of experience in the veterinary or healthcare industry, is highly motivated and empathetic, can focus well, has good client and staff relationship skills, works well in a closely-knit team and has experience working in a busy environment.

This is a busy, full time role and your key areas of responsibility will involve the following:

• Greeting clients professionally with a friendly disposition at all times
  
• Providing exceptional Customer Service – to clients, staff and referring Veterinarians
  
• Answering telephones
  
• Scheduling appointments
  
• Maintaining accurate client files
  
• Organising post and couriers
  
• Accepting and finalizing payments

This is a full-time position working 5 days per week. No public holidays with an occasional Saturday shift required. Interesting case load, a fun and supportive work environment, above award wage, working closely with all of our specialty departments – Internal Medicine, Oncology, Dermatology, Surgery and Behavioural Medicine.

If you would like to be considered for the role please forward your cover letter outlining your interest in the role and resume to Stacey Cooke, Business Manager via email: info@melbvet.com.au Reference: Client Services Representative

Only those successful candidates progressing to the interview phase will be contacted.

All applicants must have the right to work in Australia. Applications without a cover letter addressing the key requirements will not be considered.

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Turramurra Veterinary Hospital, Upper North Shore, Sydney NSW (posted 1st September) Receptionist

Full Time Receptionist

Turramurra Vet Hospital
Sydney
North Shore & Northern Beaches
Administration & Office Support
Receptionists
Full Time
MUST HAVE reception experience

About the Role: LOVE ANIMALS…This is a full-time reception position like no other where no two days at Turramurra Vet Hospital are the same - this position will suit an exceptional receptionist who has the ability to juggle multiple tasks with absolute ease and will not lead into Nursing or Animal Attendant Care.

• Greeting of clients and organising waiting room workflow.
  
• Management of high-volume email inbox
  
• Coordination and booking of appointments
  
• Liaison between clients and the clinical team
  
• Handling of cash, EFTPOS and other payments
  
• Requesting results, samples and other documents from third parties

About You:

This is a position that will be challenging and is not for the fainthearted - you will be required to work in a high pressured environment while maintaining a calm and happy demeanour amongst your colleagues. The ability to multi-task is essential.! We are looking for someone who can bring a positive, engaging and helpful attitude to the role and the extended clinical team.

• 3-5 years minimum in a similar, high volume receptionist position.
  
• Proven ability to take initiative and prioritise tasks accordingly.
  
• Passionate about animals and providing excellent customer service.
  
• Empathic and resilient.
  
• Clear and professional communication.
  
• A reliable, committed work ethic being able to demonstrate a resilient attitude.
  
• Professional and polished demeanour.

Desirable:

• Previous experience in a veterinary/medical reception or similar receptionist position.
  
• Confidence in learning OpenVPMS Veterinary appointment management system - we will teach you!

Our Offer:

• Although challenging, this is an extremely rewarding role in an industry-leading
• Veterinary Hospital of Excellence on the lower north shore, providing high standards of care to our clients and making a difference in pets and their owner's lives.
  
• Be part of a friendly customer care team within a work environment focused on staff well-being, personal development and long term support.
  
• Rosters hours will vary from winter to summer. Clinic hours 7:30-7pm winter / 7:30-8pm summer.

If you are interested in joining our supportive Customer Care team, please forward your resume and a cover letter to: manager@turramurravet.com.au – Attention Elyse Staber by Tuesday 27 September 2021.

Please do not contact the Hospital directly as we run a very busy reception. Only short-listed candidates will be contacted.

Check us out on: www.turramurravet.com.au

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Greencross Vets Indooroopilly, Brisbane QLD (posted 1st September) Practice Manager

Vet Practice Manager
Indooroopilly QLD

An opportunity for a Practice Manager to join our Indooroopilly team on a permanent full-time basis.

• Take on a leadership role for a talented team
  
• Let your passion for pets shine every day
  
• Be part of our supportive Vet community

Greencross Vets provides the highest quality of integrated veterinary services in Australia, with an extended network of General Practice clinics and state-of-the-art Emergency, Specialist and Referral hospitals that are steered by a team of world-class Vets, devoted Specialists, skilled nurses and supportive Management. This allows us to provide an exceptional standard of patient care, with access to all of the resources, technology and equipment needed for best practice medicine.

What you’ll be doing each day

• Managing the day to day operations of our clinic, including stock management, people management, rostering and change management
  
• Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
  
• Leading and developing our team and building a positive team culture
  
• Monitoring monthly financial performance and team performance, whilst implementing actions to encourage improvement
  
• Driving our business forward through creating and implementing local marketing initiatives
  
• Delivering outstanding service and care to all patients and owners

What you’ll bring

• Certificate IV in Veterinary Nursing or equivalent
  
• 3 or more years of experience
  
• Previous experience leading a team
  
• Strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
  
• Experience with Rx works (preferred but not essential)
  
• Strong communication and customer service skills
  
• Good business acumen and organisational skills

What we offer you

• A permanent full-time role with variety
  
• Above award pay rates and great benefits
  
• An interesting role as well as a dynamic and supportive team environment
  
• Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews
  
• Access to a support network of like-minded Vet Nurses and Practice Managers

What would it be like to work with us?

Greencross is simply a great place to work. Our Greencross Vets are patient advocates. We’re focused on your professional growth and development, providing opportunities for you to progress in areas that spark your passion to change the lives of pets. We offer continued education and support, internally and externally, to give you development based on your interests and long-term goals.

We also provide access to experts in areas such as mental health and pride ourselves on our employee-led development and support programs.

Greencross provides the best mentoring and structured ongoing Vet and Vet Nurse development program opportunities in the country. We are proud to lead the way in the veterinary industry by supporting our teams with Paid Parental Leave, flexible working arrangements and a structured return to work clinical program.

We are committed to providing career life balance, have an industry-leading continuing education program, a highly regarded nursing intern program, plus a wide range of career opportunities throughout our 170+ Greencross Vet GP clinics, Specialist, Emergency and Referral vet hospitals nationally (Animal Emergency Centre, Animal Referral Hospital, Veterinary Referral Hospital, AVSARC, AAERC).

How to Contact Us

If you would like to become part of the dynamic Greencross team, apply now with your cover letter and resume to Aleisa Priestley, Area Manager on: aleisa.priestley@greencrossvet.com.au

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Frank Samways Veterinary Clinic, North Melbourne, VIC (posted 31st August) Team Leader

Veterinary Nurse Team Leader – Frank Samways Veterinary Clinic

About us

The Lost Dogs' Home (LDH) is proud to be Australia's largest animal shelter, helping thousands of lost and abandoned animals each year. We are a not-for-profit organisation dedicated to providing outstanding veterinary care to animals who find their way to us and have been serving the community for over 100 years.

The role

Frank Samways is a truly unique clinic in our community, this is a great opportunity to join a growing and progressive clinic, and to help shape our direction and standards of care. We are a modern, purpose-built facility, which not only provides services to privately owned pets, but the team occasionally look after stray and foster animals that come in through The Lost Dogs’ Home.

We are currently seeking a dedicated full-time Veterinary Nurse Team Leader to join our Frank Samways Veterinary Clinic team. As a fast-paced, reputable practice, we strive to provide excellent customer service to our clients and best practice animal care is our priority. If you are looking for something different, this might be the role for you!

Key responsibilities include:

• Daily management of nursing team including training, nurse roles and break times and assisting with recruitment, performance management, and rostering.
• Organise the surgery schedule for both private and stray surgeries through Frank Samways.
• Coordinating private, foster, and stray inpatient pathways communicating with owners and shelter departments. Updating accounts and patient history accordingly.
• Assist with general nursing with duties when required including surgery, ward, and consultation shifts
• Consumables Stock control and weekly ordering
• Facilitate regular nurse meetings and attend any operations team meetings.
• Assist with administrative work including but not limited to billing of non-routine procedures, checking, and finalising internal invoices, drafting procedures and protocols.

About you

We are looking for an experienced veterinary nurse to lead and manage a team of seven dedicated veterinary nurses, a natural leader to cultivate a good working environment. We are looking for someone who understands and promotes our values and is passionate about patient care and maintaining high standards of service.

The successful applicant will:

• Have significant experience working as a Veterinary Nurse
• Possess a Certificate IV in Veterinary Nursing (essential)
• Have excellent time management and organisational skills
• Be a proven team player, with the ability to show initiative in a fast-paced environment
• The ability to motivate and lead a team to high standards
• Flexibility to meet changing business needs and priorities

What you will get in return

You will have the opportunity to assist complex workups on patients and will be supported by a fantastic and highly skilled nursing team, supportive colleagues, and mentors. You will have the ability to progress your career, we offer support and financial assistance for approved studies and developmental activities. You will have access to our EAP service and onsite counselling service and join a unique organisation which gives back to the community!

If you have the skills, experience and enthusiasm to be successful in this role, please apply on our, careers page, ensuring you provide a cover letter and updated resume in Word or PDF format. If you have any questions, please contact recruitment@dogshome.com for more information.

The Lost Dogs’ Home is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. Only candidates with the right to work in Australia may apply for this position.

Please visit our website: https://dogshome.com/

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VetLove Kuraby, South Brisbane, QLD (posted 27th August) Customer Service/Reception

Senior Veterinary Nurse - Part Time or Full Time

Customer service/reception focused role

Do you LOVE working in the Veterinary industry? Do you have a passion for clients/ customer service? We're looking for someone special to take charge of our front end/ reception. 

If you are an amazing Veterinary Nurse who wants to work in a purpose-built clinic with a fun-loving team, and all the toys; then you need to keep reading!

The HR guru’s say you can’t hire a friend, but that is exactly what we are after! We want someone fun, loving, and open. Ready to grow and become the best version of themselves! We are so lucky to have lovely, committed clients who are respectful and grateful for our care.

The Team

Family run business lead by Dr Nellyn & Practice Manager Sharnie. Our very own Dr Geoff Wilson as a visiting surgeon for the Ortho cases, a small but effective team looking for a new family member to call their own.

What we can do for you

Work life balance is important for us, especially in this industry where we must look after each other’s mental health too. A fair and balanced roster is always the goal.

You only want to be in a clinic with great values and ethics with the patient’s best interest at heart; the good old saying “treat every pet as if they were your own” is true within VetLove.

Days are never boring! Practical jokes, chocolate and great team environment makes every day a pleasure, sure we get stressed and have our off days (who doesn’t) but as a rule we club together and smash the day out as a team.

We set aside money to help you with your skills and education, you want to learn more? We can assist you.

Support, collaboration, and team spirit is not only with the individual clinic but across the VetLove team. Known for our culture, the VetLove team are a great group to be around.
You have the autonomy to make decisions and we trust your judgement. Our expectation is that you do the right thing for our clients, our patients, our team, and your business.

We might not have all the processes in place, but we certainly have the culture, we love what we do and enjoy getting out of bed each day to go to work! Feel free to call any of our clinics and ask them what it is like to work for VetLove, you won’t be disappointed.

What’s next?

Don’t ignore this opportunity, if you have proven experience being an awesome Veterinary Nurse, then apply now. Are you happy in your current role? You could be happier! Send your resume and cover letter to us, what’s the worst that could happen? You apply, and you love us (of course you will) and what if you are everything we are looking for, get in touch, what do you have to lose? Please email: hr@vetlove.com.au

Your application will be kept highly confidential until we can shout from the rooftops that you are part of the VetLove family!

Please visit our website: https://vetlove.com.au/

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Vet HQ, Double Bay, Sydney's Eastern Suburbs NSW (posted 27th August) Insurance Claims Nurse

Insurance Nurse - Part Time

Vet HQ is one of the most respected Veterinary clinics in the Eastern suburbs.

We offer the highest standard of patient care with a focus on offering our clients gold standard customer service. An exciting opportunity has opened for a part-time insurance nurse to join our amazing team.

The position would be 3 days per week with the possibility of it increasing to 4 days. Your job would be processing all insurance claims so you would need to understand RX-Works and insurance companies.

The right candidate must be passionate about people as well as animals with an aim to provide a high standard of care to all our clients.

This role would suit someone that wants to step out of a nursing role and do something different. It would also be flexible.

Skills required:

• Certificate IV in vet nursing
  
• Excellent communication skills
  
• Customer service focused
  
• Build an outstanding rapport with clients
  
• A positive “can do” attitude
  
• Knowledge of RX Works
  
• Knowledge of the pet insurance industry

If you are interested in this position, please email: kate@vethq.com.au

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Vets @ North Rocks, North West Sydney NSW (posted 25th August) Receptionist - Maternity Leave Cover

Receptionist - Part Time (4 days per week)

Vets At North Rocks is a suburban clinic located in Sydney’s northwest. We are a team of three vets supported by five nurses. We strive to provide the best standard of care to our dedicated clientele and their pets in a relaxed and supportive environment.

Our staff are highly trained, registered, and our veterinarians’ knowledge is kept up to date through continuing education. We are a fully equipped hospital with two consultation rooms, separate dog and cat wards, sterile surgery, computed radiology, ultrasound, dental radiographs, ECG, doppler, capnography, IV fluid pumps, and comprehensive HESKA laboratory. Beyond our veterinary services, we also offer dog grooming, cat boarding, and puppy preschool.

We are looking for a receptionist to join our team four days a week, with the possibility for occasional weekend shifts (half day only). This is a maternity leave cover to start ASAP until February with the possibility of continual employment.

Knowledge of RxWorks is an advantage but not essential. Training will be provided on the job where necessary

Receptionist shifts are typically 8.30am-5pm weekdays.

If you think you might be well suited to the role or have any further questions, we would love to hear from you. Please direct any enquiries to Georgia Marsden at manager@vetsatnorthrocks.com.au or give us a call on 9873 1660.

See our website: https://www.vetsatnorthrocks.com.au/

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Animal Emergency Centre Woolloongabba, Brisbane, QLD (posted 24th August) Emergency Vet Nurse/Receptionist

Emergency Vet Nurse/Receptionist
Woolloongabba QLD

We are currently on the lookout for an Emergency Vet Nurse/Receptionist to join our AEC Woolloongabba team on a full-time basis. The successful applicant would be required to work various rotational shifts on the AEC roster, which will include evenings, overnights, weekends and public holidays.

About Your Skills & Experience

• A solid technical grounding in nursing skills
• An exceptionally high level of patient care and animal husbandry skills
• The ability to be flexible when required in a busy environment
• Ability to undertake emergency & critical care nursing tasks including hospital and surgical nursing, anaesthesia monitoring, pre/post-operative care & prep, clinical pathology and radiology

About your Skills & Qualities

• Certificate IV in Vet Nursing or equivalent is essential
• 3 or more years of experience
• Background and a keen interest in emergency and critical care
• An extensive knowledge and understanding of veterinary nursing procedures
• Exceptional organisation and communication skills
• An amazing ‘can do’ team player attitude

We Offer

• A full-time permanent role with variety
• An interesting and varied role as well as a dynamic, fast paced, rewarding and supportive team environment
• Commitment to you career development through access to continued education, ongoing mentorship and regular performance reviews
• Access to a supportive network of like-minded professionals

If you would like to become part of the AEC Woolloongabba team, please email your cover letter and resume, outlining your suitability against the criteria above to: Megan Carlisle, Business Manager on mcarlisle@greencrossvet.com.au

Please visit our website: https://www.aecvets.com.au/

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Animal Welfare League of Qld, Ipswich QLD (posted 24th August) VN & Foster Program Coordinator

Vet Nurse and Foster Program Coordinator – Fulltime
Ipswich Rehoming Centre

We are seeking a Vet Nurse who is passionate about animal welfare to join our fast paced Ipswich Rehoming Centre

About AWLQ:

Animal Welfare League Queensland has become one of Australia’s leading and largest animal welfare organisations. We are committed to creating lasting changes for animals in our society through cutting edge national initiatives. Our four Rehoming Centres care for more than 13,000 abandoned and homeless animals every year and thousands more are saved through our Community Vet Clinics. Our staff are passionate about animals and have dedicated their careers to veterinary medicine and animal welfare.

About the Role:

The onsite Veterinary Nurse is responsible for supporting the veterinarian in providing the highest level of treatment and care for patients. This includes communicating treatment plans to staff and foster carers, and coordinating care of patients.

This role also coordinates the Ipswich AWLQ foster program which is responsible placing underage animals, animals requiring medical treatment or behaviour rehabilitation into foster homes. This program is essential to ensuring animals in need receive the care they require and can be adopted into new homes.

AWLQ promises to never euthanize a healthy, sociable or treatable animal in our care, this means we treat a wide variety of conditions on top of routine surgeries and procedures.

Our Ipswich Rehoming Centre offers a fun and supportive team environment, they work hard but enjoy a good laugh.

Key Responsibilities:

• Assist veterinarian with routine examinations of animals onsite and returning from foster
• Providing veterinary nursing care
• Sterilisation of instruments according to practice sterilisation procedures
• Prepare medications, provide animal care
• Scheduling foster carer appointments, outgoing and returning animals. Manage communications with foster carers
• Conducting foster appointments and rechecks of animals
• Communicate treatment plans, nursing and animal care advice to AWLQ staff and foster carers
• Coordinate clinic admissions and discharges
• Data entry of health, medication and when needed behaviour information of animals
• Starting and updating medication charts and records
• Assisting with surgery scheduling and the transfer of animals between sites for medical treatment
• Assist with euthanasia
• Maintain clinic hygiene in accordance with clinic policies and procedures and follow WHS duties
• Knowledge, understanding and empathy for community animal health and welfare issues

Required Experience:

To be eligible to apply for this role, you must meet the following selection criteria:

• Excellent animal handling skills, experience with anxious animals in the clinic environment
• Enjoy working in a close knit team
• Strong communication skills, genuinely enjoy customer service , supporting and counseling owners/carers in animal care needs
• Strong administration experience
• Certificate IV in Veterinary Nursing
• Ideally 3+ years' vet nursing experience in the veterinary and/or animal welfare industry
• Understanding of Veterinary Hospital operations, experience in a shelter highly desirable
• Strong computer literacy across a range of software packages including Microsoft Office Suite, Practice Management Software
• Strong Interpersonal and Communication Skills
• Ability to manage your own time effectively and respectful of the time of others
• Completes tasks thoroughly with strong attention to detail within deadlines
• Experience working in a busy, fast paced environment, excellent ant multi-tasking
• Versatility, flexibility and positivity

How do I apply?

Please forward your CV and selection criteria response to hr@awlqld.com.au

AWLQ would like to thank all applicants for applying. Only shortlisted candidates will be contacted

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Pets and Their People, Inner Adelaide, SA (posted 23rd August) Nurse/Receptionist

Veterinary Nurse/Receptionist Position
Part Time

Have you considered moving to Adelaide – the Festival State – where lockdowns are rare, where you can enjoy wineries in our lush Adelaide Hills, golden beaches 20 minutes from the CBD and socialize even with our current Covid restrictions?

Please read the entire advert prior to your application.

Are you fulfilled in your role and using your skills to their full potential?

Are you supported by regular ongoing training and professional development?

Pets and their people are a proudly privately owned company with 2 hospitals and 1 clinic across inner Adelaide. Due to our continued growth, we are looking for our next veterinary nurse superstar who is looking for a varied role – both in nursing and reception.
Our hospitals are board certified, and we are aiming for ASAV Hospital accreditation, so we continue to deliver the highest of standards – so what sets us apart?

We are the reigning winner of Australia’s Best Led Practice and Best Team Leader awarded by the Lincoln Institute:

https://lincolninstitute.com.au/leadership-awards/

There are numerous reasons that we won this award, but our staff leadership was the key.
We want you to be the best version of yourself. We provide regular personal development coaching to help you achieve this along with regular staff meetings and professional development opportunities.

Our belief in this is so strong we always make time to close our clinics each week, so you have time to truly engulf yourself in the learnings.

We have a strong focus on supporting a healthy work life balance. We achieve this with rosters that are put out at least a month in advance, with an aim to have a regular rostered day off, always striving to have a great work culture along with access to a private Employee Assistance Program.

We are looking for a qualified and experienced veterinary nurse/customer care professional who will require the following skills and experience:

• Qualified Certificate IV Veterinary Nurse
• Extensive experience in a receptionist or customer service role particularly within the veterinary industry will be highly regarded
• High attention to detail is a must
• You must be flexible in your availability – our rosters include early morning starts, late shifts and weekends
• Experience in a high-volume reception role will also be highly desired
• The ability to be empathetic caring and professional at all times
• The ability to maintain a calm composure and handle multiple tasks
• The ability to follow direction, policies, and procedures
• A high level of communication skills both face to face and via phone
• The ability to liaise with our clients and their pets to optimise ongoing care
• The ability to make our clients and their pets feel valued at every interaction
• A desire to be part of an excellent team who live by their values
• The ability to establish and maintain relationships with key influencers

If you are interested in learning more and having the opportunity to work for one of the most sought-after vet clinics, please send your resume to: practicemanager@petsandtheirpeople.com.au  or call Donna Morrison – HR and Business Manager on 0419 482 814.

Please visit our website: http://www.petsandtheirpeople.com.au/

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Brunker Road Veterinary Centre, Adamstown, NSW (posted 20th August) Receptionist

CASUAL Receptionist – Brunker Road Veterinary Centre

Brunker Road Veterinary Centre is an advanced, modern, small animal hospital with 9 veterinarians committed to excellence in the veterinary industry. We offer a comprehensive small animal service for the Newcastle and Hunter region, including referral services. Visit https://www.brunkerroadvets.com.au/ to view more about our hospital.

Our team is a hardworking, dedicated group, who also enjoy many educational and social activities outside of the hospital.

Brunker Road Veterinary Centre is seeking a flexible and highly motivated receptionist to join our team. This is a casual position (20-30hrs/wk), but there may be opportunities for permanent employment in the future. You will be required to work varying shifts including early mornings, evenings, split shifts, and weekends, on reception. A minimum of 2 years veterinary nursing experience, veterinary reception or veterinary industry experience is required.

Key skills for this role include:

• Excellence in customer service
• Strong written and verbal communication skills
• Ability to work in a fast-paced, multifaceted environment
• Ability to work autonomously, and also as part of a team, maintaining a positive attitude
• Flexibility
• Great work ethic
• High attention to detail
• Experience with RX Works
• A strong interest in customer service and all aspects of veterinary and animal care
• Triage

If you would like to join our dynamic and fun team, please attention resumes with a cover letter, to Elise Oughton: info@brunkerroadvets.com.au  

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Sydney Animal Hospitals - Kellyville, Sydney, NSW (posted 20th August) Practice & Customer Relations Manager, Receptionist

Practice and Customer Relations Manager, Receptionist

Sydney Animal Hospitals in Kellyville is looking for a Practice and Customer Relations Manager, Receptionist who prides themselves on exceptional patient care and customer service to join our fantastic team.

• We are looking for an industry experienced manager to support the leadership team at the Hospital
• Your role would be to supervise and work in the front-line reception at the practice
• In addition, manage the customer service requirements of the business
• This position would suite a person looking to move into a Vet Practice Management role.
• We will support the position with CPD focusing on management skills and this will allow for career progression
• The remuneration package and the work schedule is flexible. There will potentially be a work from home potential for some of the duties.

SAH – Kellyville is an independent non corporate Veterinary Hospital located in the Northwest of Sydney. The area has a great lifestyle and boasts good schools, parks and amenities. Our practice has a high standard of care and a very good client base. You will get to practice medicine and surgery to the level you are comfortable. Our equipment is second to none as a general practice.

Please email your resume to markus@sydneyanimalhospitals.com.au or  call +61 416 270 164

Please visit our website:https://www.sydneyanimalhospitals.com.au/contact/kellyville/

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Tea Tree Gully Veterinary Hospital, North East Adelaide SA (posted 19th August) Client Liaison Officer

Client Liaison Officer - Permanent Part Time

Do you love Customer Service & hold a Certificate IV in Veterinary Nursing?

Are you looking for a set roster, 3 days a week with school friendly hours?

Look No Further than the Modern Advanced Team that is TTGVH

We are looking for a Client Liaison Officer who holds a Certificate IV qualification in Veterinary Nursing with extensive experience.

This is a non-animal handling role that is also not front of house. We need someone making phone call clients their 100% priority so the rest of our team can make our patients and in hospital clients their priority.

Your Role will be:

• Call Centre - Client Liaison
  
• Permanent Part-Time 12hrs per week, rostered Thursday to Saturday 8am-12pm
  
• Managing incoming calls, making appointments and answering client queries
  
• Communicating with clients about medication repeats and making up patient medications
  
• Managing the appointment schedule in an efficient and effective manner
  
• Record keeping billing and ensuring accurate records are created
  
• Remuneration $26-$27 per hour, based on skills and experience

About the Hospital

• Tea Tree Gully Veterinary Hospital is a long-established small animal only facility. We see cats, dogs, rabbits and occasional pocket pets but no birds or reptile work. We are a Veterinary Surgeons Board Accredited Hospital, ASAV Hospital of Excellence and an ISFM Gold Standard Cat Friendly Hospital
  
• We operate from a large brand-new Hospital that is second to none
  
• TTG Vet is a passion driven practice because our clients' pets deserve to be looked after in the best possible way and we are here to provide it. We also think people in the veterinary industry deserve to have the best possible workplaces as well
  
• We have a strong employer brand. Most of our employees are very long term and we focus on staff happiness
  
• We are a big well managed team of nine Vets and thirty support staff
  
• We practice a wide range of veterinary services including;
  
• Regular Orthopaedic surgery
  
• Acupuncture services
  
• Ultrasound
  
• Chemotherapy

Please send a cover letter telling us about yourself and why you would like to join our team with a 2-page A4 resume attached, including two recent references, to Naomi Peacock at: npeacock@ttgvet.com.au

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Hawthorn East Vet & Kew Vet and Cattery, Melbourne, VIC (posted 17th August) Lead Receptionist

Unique opportunity - Lead Receptionist - Inner Melbourne

We have amazing receptionists who we all value greatly.

The time has come to take our team to the next level with the creation of a lead receptionist role.

You will oversee the day-to-day reception operations and teams at our three inner Melbourne practices and seek out innovative ways to improve our patient, customer, and team experience.

Our vision

'Creating and nurturing relationships to deliver dedicated vet care to pets and their families'

Why join us?

The Kew Vet and Cattery Group was awarded the Australian Veterinary Association VBG - Veterinary Business of the year 2020.

We like to think outside the box and believe our team wellness is everything

• A focus on culture, with quarterly all team wellness and personal development training.
• Access to an employee assistance program
• Dedicated nurse training facilitator and full day nurse training every 6 weeks. (You will soon be rolling this out for receptionists as well!)
• 20 - 30 minute standard consults with fresh fruit and snacks provided to fuel your day.

The role

• Working alongside our existing team to provide a welcoming and positive client experience.
• Primarily based at Hawthorn East Vet, you will also provide support, and oversight of our reception teams in Fairfield and Kew.
• Rostering of support staff and managing scheduling.
• Oversight and training of reception teams to constantly improve the client and customer experience and deliver on our vision.

About you

• An experienced receptionist with a passion for providing a welcoming front of house experience.
• You will advocate for your team and take pride in seeing them develop and grow.
• You will have a passion for positive communication and relationship building.
• Experience within the veterinary industry or managing a team preferable but not essential. We can help you grow those skills if you have the right attitude.
• Experience with Ciderhouse/Petbooqz software preferable but not essential.

Remuneration $30-36/hr + super depending on experience.

Opportunities like this don't come up very often.

For further information email mark@hawthorneastvet.com.au

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Encounter Bay Veterinary Clinic, Encounter Bay, SA (posted 17th August) Vet Nurse or Receptionist

Veterinary Nurse or Receptionist - Part or Full Time

Join our amazing team.

One of our wonderful nurses is having a baby and we are so excited but it has left us short handed! We are a busy, family owned, small animal clinic located in beautiful Encounter Bay.

The clinic has grown fast in recent years and we are excited to enter our next stage of development. Our focus is setting exemplary standards of patient and customer care whilst providing a fun and caring environment for our team. If you would like to grow and develop along with us, we would like to talk to you!

What you bring:

• At least 1 year working in a small animal veterinary clinic
• Enthusiasm and a sense of fun
  
• Work with others in a positive and encouraging way
  
• Excellent communication with a customer service orientated approach
  
• Care and compassion for our four legged patients
  
• A love of daschunds and chocolate is an advantage but not a must.

We offer you:

• A highly supportive team of amazing nurses and vets
• Well equipped clinic ( digital X-ray ,surgivet , IM3 dental radiography, in house idexx blood machine, electrosurgery unit, patient warmers, fluid pumps, mylab gamma ultrasound machine, full compliment of orthopaedic equipment )
  
• Flexible hours and roster
  
• A beautiful seaside location with good schools, cafes and nature reserves
  
• WORK/ LIFE BALANCE
  
• As working parents ourselves we understand the importance of family

Why work for us ?

We want to feed your passion ,whether that be professional development in surgery,
medicine, practice management or personal growth and development. Tell us what you want to achieve ! We are highly supportive of nurses who also just want to enjoy life. We want to help you arrive at work excited to start the day and leave happy and fulfilled.

How to apply:

Please send you resume and cover letter to:
Eleanor Gomersall
vetmanager76@gmail.com

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Centre for Animal Referral & Emergency, Collingwood, VIC (posted 17th August) Veterinary Receptionist

Veterinary Receptionist – Evenings & Weekends

• Full-time or part-time opportunity.
• An industry leading team based in the heart of Melbourne.
• Fully equipped hospital with modern facilities.

The Centre for Animal Referral and Emergency (CARE), a multi-specialist veterinary hospital located in inner Melbourne, is recruiting for an enthusiastic and team-oriented veterinary receptionist for weekends and evenings (on either a permanent full-time or part-time basis).

About CARE

CARE is a large 24hr multidisciplinary hospital based in Collingwood (just 3km from the CBD). The hospital is staffed with an outstanding team of emergency veterinarians and nurses, working alongside specialists in surgery, emergency & critical care, and internal medicine. Our core values are honesty, trust, fairness, teamwork, compassion, and a commitment to not only the highest standards of patient care but the health, wellbeing, and career progression of our staff.

The Position

CARE is seeking an enthusiastic and conscientious veterinary receptionist to deliver exemplary customer service to our clients. This role combines frontline hospital reception duties, administrative tasks, and telephone switchboard operations. Our veterinary receptionists must have the meticulous attention to detail required to meet CARE’s high standard of client relations, record keeping, and hygiene protocols.

The successful candidate will be self-driven, well-presented, and able to function effectively both individually and as part of a team. The role would best suit a composed, compassionate, and professional individual, who is capable of managing multiple competing priorities and working under pressure.

Prior experience in a customer service position is a requirement of the role, as is a background in the veterinary sector. Applicants must have a solid working knowledge of Microsoft Office products, and possess a very high level of written and verbal communication. Knowledge of EzyVet practice management software and medical privacy laws would be advantageous, but not essential.

The Opportunity

A career at CARE will provide the successful candidate:

• The excitement and challenges that come with our interesting and varied caseload.
• Competitive remuneration, commensurate with skill level and experience.
• A friendly and welcoming team of like-minded professionals. We are a supportive family-run clinic, with an emphasis on achieving best patient outcomes.
• A workplace community that promotes employee wellbeing, satisfaction, and retention.
• Access to our Employee Assistance Program (EAP), providing free and confidential counselling on issues of work, money, family, health, and everything in between.
• Great staff amenities which include complimentary snacks, beverages, espresso coffee, and fresh fruit delivered weekly.
• Generous discounts on a range of hospital products and services.
• An easy commute to work, thanks to our proximity to multimodal public transport and major arterial freeways. Secure off-street staff car parking is available.
• A centrally located workplace in one of Melbourne's most exciting lifestyle precincts.

CARE is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, gender, sexual orientation, or age. Note, the successful applicant may be required to undergo a National Police Check.

How to Apply

Applications and enquiries should be directed to Ms Kelley Johnson via the contact details below:

E  kjohnson@carevet.com.au
P (03) 9417 6417

Applications should include a cover letter outlining your suitability for the position and current CV (including email contact details for references).

Please visit our website: https://carevet.com.au/

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Greencross Vets Subiaco & Bedford, Perth, WA (posted 16th August) Practice Manager

Practice Manager

Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career. 

We are looking for a Practice Manager for our Subiaco and Bedford teams. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.

About Your New Role

• Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records 
• Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
• Leading and developing our team and building a positive team culture
• Ensuring that monthly KPI’s are met
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About Your Skills & Experience

• Certificate IV in Veterinary Nursing or equivalent
• 2-4 or more years of experience
• Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
• Experience with Rx works (preferred but not essential)
• Strong communication and customer service skills
• Good business acumen and organisational skills

We offer

• A full-time permanent role with variety
• An interesting role as well as a dynamic and supportive team environment
• Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
• Access to a support network of like-minded professionals

Pay is in line with experience and qualifications.

If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Divya Nasta, Area Manager on divya.nasta@gxltd.com.au

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Coral Sea Vet Care, Mossman, FNQ (posted 16th August) Practice Manager

Coral Sea Vet Care are seeking an experienced Practice Manager!

Coral Sea Vet Care is located in Mossman, Far North Queensland. FNQ is a place where the rainforest meets the reef. Coral Sea is situated an hour away from the Daintree/ Cape Tribulation and just fifteen minutes from Port Douglas. There are lots of things to do and see here in FNQ. Anything from outdoor activities such as hiking, fishing, camping, or going to the beach to dining in one of the many upper-class restaurants in Port Douglas. Please visit http://www.visitportdouglasdaintree.com/ for more information on our stunning location!

Coral Sea has state of the art equipment, and we aim to provide the very best standards of care to all clients and pets. Coral Sea Vet Care offers numerous professional veterinary services including everything from consults to surgeries and has some great mainstream and alternative technology including digital X-ray and Abaxis in house lab, dark field microscopy and in-house titer testing.

If you are looking for an exciting opportunity to lead a dedicated team, and if have a confident “can do” attitude – this role will suit you!

Some of your responsibilities will include:

• Supporting and coaching the team
• Ensuring smooth day to day running of the practice
• Stock management, rostering, and other practice administration tasks
• Managing business financials such as budgeting and P & L reporting
• Identify staff training needs
• Providing exceptional customer service and care to all clients and patients
• Local marketing activities
• Growth mindset and the development of new business to business opportunities
• Some nursing duties are also required

We can offer you:

• Access to training programs through our purpose-built training centre
• Support and guidance with one of the strongest networks of veterinary professionals
• Access to our Employee Assistance Program
• Flexibility to ensure a great work/life balance.
• Leadership development and Business Training
• A dynamic, interesting, and varied role

The skills you will require:

Essential:

• Excellent written and verbal skills
• Desire to lead, engage and inspire a team
• Excellent time management and organisation skills
• Excellent communication skills and customer service focus
• Good business acumen
• Strong coaching and leadership skills
• Previous experience in a management role
• Experience as a veterinary nurse

Desirable:

• Experience in the veterinary/or medical industry
• Cert IV in Vet nursing or equivalent
• 3 years’ experience as a Vet Nurse
• Experience with Ezyvet

If you are our superstar manager, please apply with your resume and cover letter to Kendell.hunt@vetpartners.com.au

Please visit our website: https://coralseavetcare.com.au/

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Moorabbin Veterinary Hospital, Melbourne Bayside, VIC (posted 12th August) Receptionist

Veterinary Reception – Full Time

We have an exciting opportunity for a receptionist to join the Moorabbin Veterinary Hospital team.

We are a large, established small animal practice, located in the beautiful Bayside Melbourne area. MVH has been helping animals for over 60 years, and we pride ourselves on our family environment and our expertise in animal care.

The ideal candidate will have:

• Excellent communication skills
• Excellent client rapport and client relationships
• Excellent customer service
• Friendly and approachable manner
• Veterinary reception experience is preferred, though not essential

(Please note this is NOT a veterinary nursing position)

Key Responsibilities:

• Inventory / stock control
• Liase with company representatives
• Manage reception
• Maintain reception waiting area/consultation rooms
• Provide efficient and friendly customer service
• Assist senior management with marketing, promotions, policies and procedures
• Organise work flow

What we offer:

• A reception team, including client care
• Online booking
• A supportive team environment
• A lovely and loyal clientele
• Morning tea and lunch breaks

Please send a cover letter and curriculum vitae to:
Michelle Hyndman office@moorabbinvet.com.au

Website: www.moorabbinvet.com.au

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Beach Street Veterinary Clinic, Frankston, VIC (posted 10th August) Part-Time Veterinary Receptionist/s

Wanted dynamic Veterinary Receptionists to join our team

Beach Street Vet Clinic has been open in Frankston for over 30 years and is family owned and operated independent vet clinic.

We are looking for 1 or 2 passionate receptionists to work a minimum 15 hours per week on a rotating roster.  This potentially could be a full-time position for the right person. Our reception shifts range from 8.00am to 2.00pm and 2.00pm to 8.00pm. This will include evening and every 2nd Saturdays 8am to 4pm as well as been available to cover holiday and personal leave shifts.

Duties include, but are not limited to:

• Managing up to four incoming telephone lines as well as serving clients
• Diary management/ scheduling appointments using Rx Works software
• Client payments, cash and eftpos
• Product sales of over-the-counter products
• Educating and supporting our clients
• Ensuring front of house is always clean and presentable.
• Re-stocking the shelves
• Ideal candidate will need to possess the following skills:
• Excellent communication skills and phone manner.
• Happy, friendly demeanour and well presented.
• Ability to keep calm under pressure and work in at a sometimes fast paced reception.
• This person needs to have a can-do attitude and a motivated and positive work ethic.
• Willingness to learn.
• Works well in a team environment.
• Loves to give lots or pats and cuddles to our patients and will treat each patient as one the own.
• Rx Works software knowledge is desirable but not essential.
• Previous experience working as a receptionist is a MUST.
• Experience working in the Veterinary Industry preferred but not essential.

What we can offer

• Work – life balance
• An exciting, stimulating work environment.
• Continued opportunity to develop your skills and support with your ongoing education.
• A large friendly team

If you would like to become a part of our team, please send your application including a resume and cover letter, outlining your suitability against the skills above mentioned to Jo Baker Practice Manager: jb@bsvc.net

You can read more about us on www.beachstvet.com.au or find us on Facebook.

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North Coast Veterinary Specialist & Referral Centre, Sippy Downs, QLD (posted 6th August) Part-time Receptionists

North Coast Veterinary Specialist was established in 2006 and being located on the Sunshine Coast we are the most Northern specialist in QLD. We are a large dynamic specialist team with departments in Internal medicine, soft tissue, and orthopaedic surgery and a 24hr ECC department.

As a collective we pride ourselves and strive for a cohesive team environment. We are here to provide not only the best possible care for our patients and clients but a workplace that provides support, encourages growth, and encompasses a team value ensuring each member of staff knows their value to the team.

We are currently seeking two Receptionists to join our Customer Care Department.

We are looking for compassionate, team players with a professional manner, a strong work ethic and high emotional intelligence to join our already amazing Customer Care Team.

Job duties include:

• Phone and email enquiries from clients and referring vet clinics.
• Clear, concise, and professional communication within clinic Vets.
• Appointment scheduling of consults, follow up visits and procedures over all departments.
• Supporting long distance clients with travel arrangements and appointments.
• Ensure patient plans, consent form & deposits are up-to-date daily.
• Handling of cash & Eftpos.
• Insurance enquires.
• GapOnly claims & Vetpay contracts.

Qualities we are looking for:

• Excellent communication skills and phone manners
• Ability to work in a fast-paced environment and multitask
• Problem solving skills and proactiveness
• Attention to detail
• Compassionate and emphatic person
• Strong work ethic
• Ability to work both independently and as part of a team
• Extraverted and warm personality that love engaging and building positive relationships with people and animals.

Desirable Attributes:

• Previous Animal/Veterinary industry experience (vet nurse qualification not required)
• Previous reception or admin experience but not essential
• Knowledge of Ezyvet but not essential

Our ideal candidates will have exceptional communication skills, with a strong collaborative team approach. They will be proactive, with a ready and willing attitude, with a commitment to providing excellence in all aspects of their role.

The positions are PPT with shifts being rostered on rotation throughout a 7-day roster. There is the potential for two positions to be filled, one with shifts rotating throughout the hours of 7am and 7pm, and the second for an ECC receptionist with the hours between 4pm and 11pm. Training will be fully provided on commencement and wages paid above award.

If you would like to be a part of this dynamic team, please email your application to Amanda Dean at customercare@ncvs.net.au or Elyse Martin at practicemanager@ncvs.net.au

Please visit our website: https://ncvs.net.au/

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Greencross Vets Armadale, Armadale, WA (posted 6th August) Practice Manager

Practice Manager

Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career. 

We are looking for a Practice Manager for our Armadale team. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.

About Your New Role:

• Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records 
• Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
• Leading and developing our team and building a positive team culture
• Ensuring that monthly KPI’s are met
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About Your Skills & Experience:

• Certificate IV in Veterinary Nursing or equivalent
• 2 or more years of experience
• Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
• Experience with Rx works (preferred but not essential)
• Strong communication and customer service skills
• Good business acumen and organisational skills

We offer:

• A full-time permanent role with variety
• An interesting role as well as a dynamic and supportive team environment
• Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
• Access to a support network of like-minded professionals

Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Divya Nasta, Area Manager on divya.nasta@gxltd.com.au

Please see our website: https://www.greencrossvets.com.au/vets/armadale/

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Greencross Vets Lambton, Lambton, NSW (posted 6th August) Practice Manager

Practice Manager

Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career. 

We are looking for a Practice Manager for our Lambton team. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource, and operational skills.

About Your New Role:

• Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records 
• Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
• Leading and developing our team and building a positive team culture
• Ensuring that monthly KPI’s are met
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About Your Skills & Experience:

• Certificate IV in Veterinary Nursing or equivalent
• 2 or more years of experience
• Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
• Experience with Rx works (preferred but not essential)
• Strong communication and customer service skills
• Good business acumen and organisational skills

We Offer:

• A full-time permanent role with variety
• An interesting role as well as a dynamic and supportive team environment
• Commitment to your career development through access to continued education, ongoing mentorship, and regular performance reviews
• Access to a support network of like-minded professionals

Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Rachelle Wells, Area Manager on Rachelle.Wells@greencrossvet.com.au

Please visit our website: https://www.greencrossvets.com.au/vets/lambton/

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Sutherland Veterinary Clinic, Sutherland, Southern Sydney (posted 6th August) Receptionist / Nurse

Qualified Veterinary Nurse / Receptionist - Full Time

We are not currently looking for trainees.

Sutherland Veterinary Clinic is a busy small animal practice in the beautiful Sutherland Shire. The team is made up of 4 full time Veterinarians and a team of Veterinary Nurses to bring quality care and medical treatment to our patients. The clinic is well equipped with all the most up to date diagnostics equipment, including digital radiography, endoscopy, ultrasonography and inhouse pathology machines.

We are looking for a team player with excellent communication skills to take on a position as a Veterinary Nurse and Receptionist within our clinic.

The successful applicant will have:

• A Certificate IV in Veterinary Nursing.
  
• Minimum of 2 years’ experience working within a clinic.
  
• A keen and positive “can-do” attitude.
  
• Great Organisational and Time Management skills.
  
• Availability to work a rotating roster Monday to Friday including some weekend shifts (No Public Holiday shifts required).
  
• A passion for providing excellent care to our patients and great support to our clients.

Main Responsibilities required (but not limited to):

• Cleaning
  
• Using Smartflow and vision.
  
• Assisting the Veterinarians in all areas, medically and surgically.
  
• Surgery Preparation, Monitoring of Anaesthetics and Recovery.
  
• General Care and Well-being of the Patients.
  
• Outstanding Customer Service - Reception and administrative duties.

If you are interested in applying for this position, please email your resumé to Julie: julie@sutherlandvet.com.au

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Animal Emergency Centre Moorabbin, Highett, VIC (posted 6th August) Receptionist/ ECC Nurse

Emergency and Critical Care Nurse/Receptionist

The team at Moorabbin are excited to welcome new team members to our hospital.

We have ECC nursing positions available, as well as evening and weekend reception shifts. All roles require some work at night, on weekends and over public holidays, and we strive to provide a good balance for our people - we want you to enjoy your work, work hard and have enough time to rest and enjoy the rest of your life as well.

A little bit about us:

AEC Moorabbin has been open for well over a decade. In 2021 we are a dynamic team, with several staff who have been with the AEC for years, as well as new staff who bring new ideas and skillsets with them when they join us. Management and clinical staff are working together closely to respond to the changing face of vet medicine, and to build a team focussed on excellent patient care, strong professional interactions and a supportive environment with a blame free culture that is dedicated to constant improvement. 

Our purpose is: “To make our world a happier place through the love of pets.”

Our vision is: “To be the leader in integrated pet care.”

Our values are: Passion, Authentic, Caring, Knowledge, Togetherness

Our aim is: To lead with professionalism and kindness and to let every person who comes through our doors know that we will be providing the very best professional care for their pet, in an environment that is friendly and supportive to staff, clients, referring vets and our community.

We are looking forward to many things in 2021-2022 including building works, new equipment and improving our workflow, and learning new skills and approaches to veterinary care. With this in mind, I ask you:

Would you like to work in a hospital where you are supported to be your best?

Our team members:

• Are exposed to a wide range of interesting & complex cases
• Use their skills to nurse a wide range of emergency & critical care patients
• Develop their knowledge & skills to meet the needs of their patients
• Have access to a multitude of training opportunities
• Are paid according to skill set and experience with clear and achievable goals to reach the next pay level
• Can obtain funding to complete a diploma in Emergency & Critical Care
• Receive paid CE leave for training undertaken in your own time
• Are provided a membership to various Veterinary Education platforms such as Proskills and Vet Webinar
• Join a team, they don’t just have a job
• Work various rotational shifts on the AEC roster, which will include mornings, evenings, overnights, weekends and public holidays. This often means a 3 or 4-day working week is achievable

We Offer:

• The opportunity to expand your clinical skills in a supportive, exciting and dynamic environment
• A challenging and rewarding position – feel good about what you do!
• Ongoing career support – regular performance reviews and mentorship
• Support both professionally and personally with proactive interaction with colleagues and the support team.

About Your Skills & Experience:

• Cert IV Qualifications as a Veterinary Nurse (or equivalent qualification)
• At least 3 years of experience
• Exceptional organisational and communication skills
• The ability to work overnights. This role involves night shifts and weekend work
• Flexible, adaptable and a positive ‘can do’ attitude!

If you would like to become part of the dynamic AEC Moorabbin team, please send your application, including a cover letter and resume to Emily Wells Business Manager AEC Moorabbin emily.wells@aecvet.com.au

Please visit our website: https://www.aecvets.com.au/

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Brimbank Vet Clinic, Sydenham, VIC (posted 30th July) Part Time Receptionist

Part Time Receptionist

9am – 2pm  (Mon, Tues, Wed & Fri)

The Brimbank Vet Clinic is a dedicated team of 6 Vets, 8 Nurses and 2 Receptionists. We pride ourselves on the high level of care we provide to our clients and patients.

We are looking for an experienced, friendly and professional Receptionist to join our team. Our purpose built clinic is located in the North West of Melbourne.

Our clinic’s purpose is to educate, motivate and congratulate our clients, so we need someone that has excellent customer service and a can do attitude.

This role includes and is not limited to:

• Greeting clients
• Answering phones
• General administrative duties
• Scheduling appointments/surgeries
• Payments
• Responding to emails and updating patient files
• Processing
• Turning over consultation rooms
• Liaising with Receptionists, Vets and Nurses as a team

Our ideal candidate:

• Will have a positive and enthusiastic approach to work
• Have excellent communication skills/phone manner
• Have the ability to manage busy phones and multi task
• Will enjoy and value good customer service
• Be highly organised and have the ability to maintain attention to detail
• Be extremely efficient
• Is empathetic

Please note that this is a Receptionist position and only a person with experience will be considered.

Previous experience in a vet clinic is an advantage but this is NOT an opportunity to transition to become a Vet Nurse

Pay is dependent on experience

This positon is part time – 9am to 2pm four days a week
(with a half an hour lunch break = 18hrs/week)

Please email your applications to:

info@brimbankvet.com.au    Attention: Joanne – Reception Manager

For a tour of our beautiful clinic, please watch our clinic tour via:

www.brimbankvet.com.au

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Greencross Vets Tweed Heads, Far North Coast, NSW (posted 30th July) Practice Manager

Practice Manager

Over 1600 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 136 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career. 

We are looking for a Practice Manager for our Tweed Heads team. You will have previous experience leading a team along with exceptional communication skills and ready to drive our business forward using well-developed business, customer service, human resource and operational skills.

About Your New Role

• Managing the day to day operations of our clinic including stock management, people management and rostering, and maintaining client records  
• Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
• Leading and developing our team and building a positive team culture
• Ensuring that monthly KPI’s are met
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About Your Skills & Experience

• Certificate IV in Veterinary Nursing or equivalent
• 2 or more years of experience
• Proven experience in team management, with strong leadership and team building skills, and the ability to provide coaching for team members and to build a positive culture in your team
• Experience with Rx works (preferred but not essential)
• Strong communication and customer service skills
• Good business acumen and organisational skills

We offer

• A full-time permanent role with variety
• An interesting role as well as a dynamic and supportive team environment
• Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews
• Access to a support network of like-minded professionals

Pay is in line with experience and qualifications. If you would like to become part of the dynamic Greencross team, submit your cover letter and resume, outlining your suitability against the criteria above to Dean Robinson, Area Manager on dean.robinson@gxltd.com.au

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Animal Emergency Centre Noosa, Sunshine Coast, QLD (posted 28th July) Emergency Nurse Manager

Emergency Nurse Manager
Noosa QLD

We have an exciting opportunity for an Emergency Nurse Manager to lead our passionate AEC Noosa Nurse team on a full-time basis.

AEC Noosa is a new, purpose built, benchmark facility situated on the Sunshine Coast. The successful applicant would be required to work various rotational shifts on the AEC roster, which will include evenings, overnights, weekends and public holidays.

We are looking for an experienced team leader with exceptional communication skills who is ready to drive our business forward using well-developed business, customer service, human resource and operational skills.

About Your New Role

• Managing the day-to-day operations of our clinic, including: stock management, staff management and rostering, and maintaining client records
• Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care
• Leading and developing our team and building a positive team culture
• Ensuring that monthly KPI’s are met
• Driving our business forward through creating and implementing local marketing initiatives
• Delivering outstanding service and care to all patients and owners

About Your Skills & Experience

• Previous experience as a Veterinary Nurse (preferred but not essential)
• Proven experience in team management, with strong leadership capability with the ability to inspire and provide coaching for team members to build a positive team culture
• Experience with Rx works (preferred but not essential)
• Strong communication skills
• Good business acumen
• Conflict resolution and negotiation skills
• Exceptional organisation and time management skills

We Offer

• An industry leading salary (in line with experience)
• Access to our rewards and clinic bonus schemes
• Commitment to your career development through access to continued education
• A permanent full-time interesting and varied role

If you would like to become part of our highly motivated AEC team, please send your application, including cover letter and resume, outlining your suitability against the criteria above to Ben Simpson on ben.simpson@aecvet.com.au

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Monash Veterinary Clinic, Oakleigh East Melbourne, VIC (posted 27th July)

Veterinary Nursing Manager & Trainer

 About us

Monash Veterinary Clinic was established in 1977.  We have grown substantially over the years and have developed a wide case load, servicing people from all over Victoria and Australia.  We pride ourselves on providing a supporting and enriching environment for our staff, and strive to offer the most up to date and best services to our clients. 
Our case load consists of interesting breeding/reproduction cases, orthopaedic and soft tissue surgery, internal medicine, infectious diseases plus more.  We are a busy clinic, operating from a purpose-built facility, complete with all the gadgets, in the South Eastern suburbs of Melbourne.

The role

We are looking for a full time Veterinary Nursing Manager and Trainer to join our team at Monash Veterinary Clinic. The position is a new position, and the successful applicant will be joining our current team of 9 full time vets, 2 part time vets, 9 nurses and 4 reception/administration staff.  We are seeking someone that is passionate about patient care, with an ability to provide a high level of veterinary nursing service and impart this skill and knowledge to others. 

Key responsibilities include:

• Training and supervision of all veterinary nurses within the clinic
• Organisation of the daily surgery schedule within the clinic
• Provision of general nursing services to a high standard when required to assist other nursing staff
• Stock control and ordering of consumables used within the surgery area
• Assisting with recruitment and performance management of all nursing staff
• Assisting with the continued development of procedures and protocols within the practice
• Assisting with invoicing of routine procedures
• Conduction of regular nurse meetings and participation in practice and management meetings as required
• Assisting our HR/Operations manager in the appropriate rostering of the team

About you

We require an experienced veterinary nurse with proven ability to motivate, lead and teach our team of veterinary nurses.  The successful applicant will be passionate about high quality patient care and communication and possess the drive to lead the team to be the best they can be.

Key attributes:

• A team leader with the added ability to be part of the team
• Passionate about high quality patient care and communication
• Certificate IV in vet nursing or equivalent
• Experience in veterinary nursing
• A proven history in creating & implementing continues clinic improvements
• Willingness to meet changing business needs and improve practices where and when required.
• Ability to motivate, lead and teach the team
• Ability to adapt to a flexible working environment

If you are committed to professional development and education of others, and enjoy imparting skills & knowledge to the team, this could be the career advancement you have been looking for.

Our culture is work - life balance, your working hours will be rostered during business hours, so you can get home at a reasonable hour. This role is a 38-hour week with weekend shifts on a rotating basis.

A competitive salary will be offered to the suitable applicant, in line with experience and requirements of the role.

For further information or a confidential discussion please call Nandi Adams, HR & Operations Manager on 03 9544 7455.

Please see our website: https://www.monashvet.com.au/

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