Vet Nurses and other support staff

Veterinary Receptionist, Admin and Practice Management Roles

Mayfield Veterinary Hospital, NW of Newcastle, NSW (posted 15th February) Part Time Receptionist

MAYFIELD VETERINARY HOSPITAL - NORTH-WEST OF NEWCASTLE

PART TIME RECEPTION POSITION

Would you like to work in a new purpose built Vet Hospital recently accredited as a “Hospital of Excellence”, with a vast array of equipment, in a city voted in Lonely Planet’s top 10 in the world. Surrounded by superb beaches, cafes and nightlife.

Most importantly you would join a very easy going team with a high priority on work flexibility and a great work-life balance.

Due to practice growth an exciting opportunity has become available at Mayfield Veterinary Hospital for a part time Receptionist to join our team of 3 experienced vets supported by 8 nursing staff.

A “Hospital of Excellence” is the highest accreditation for Vet Hospitals; for practices that achieve the highest level of quality health care and practice management in innovative, state-of-the-art hospital facilities. We would expect the successful applicant to meet these expectations.

See clinic photos here

We are looking for:

An enthusiastic, social person who likes to get to know their clientele, being able to build and foster relationships.
An advocate for the pets, able to provide the gold standard treatment.
Ability to work with and build a great positive team environment
A strong passion for animals
Someone who thrives on providing A+ customer service
Previous reception and working with the public experience

Are you the kind of person who:

Regards patient care as crucially important
Enjoys a large amount of responsibility
Enjoys a busy work environment
Thrives under pressure and can remain composed
Can prioritize tasks, while following protocols
Can preempt and keep one step ahead of the vets
Works well within a dynamic team environment
Takes pride in making customers happy and ensuring their needs are met at all times
Is highly self motivated
Will contribute to a positive workplace environment

If this sounds like you we would love to hear from you!

The position is part time - with a potential view to more hours for the right person. We offer flexible hours as well as lots of support from our great team. Please also note this position will also include regular Saturday shifts.

Our ideal candidate would have reception experience, as well as experience working with the public, a strong passion for working with all animals and also a vision to possibly progress into Veterinary Nursing in the future.

Please send your CV and position application to: Shentel Sutton shentel@mayfieldvet.com.au

AEC/VRH Hallam, South-East Melbourne, VIC (posted 15th February) Part Time Client Services Representative

Client Services Representative – Part Time
Hallam, Victoria

AEC/VRH Hallam is a referral hospital whose dedicated vets, nurses and support team provide the highest standards in patient care.

We are looking for someone who can join our knowledgeable, approachable and a highly supportive team in our mission, and provide these equally high standards to our clients.

We have an exciting opportunity available for an experienced Client Services Representative to join our team for a challenging and fulfilling role.

We are recruiting new talent to an expanding team ahead of relocating to a purpose-built hospital in mid 2019!

This position is Part Time and comprises of 7 x afternoon shifts (16:45-00:00) per fortnight which includes every second weekend. There is also opportunity to pick up extra shifts when available.

What we offer you:

The opportunity to expand your skills in a supportive, exciting and dynamic environment;
A challenging and rewarding position – feel good about what you do;
Ongoing career support – regular performance reviews, mentorship and rostered training days on a monthly schedule;
Support both professionally and personally with proactive interaction with colleagues and the support team;
Please note this position is not a pathway to Veterinary Nursing

To be successful you will be able to demonstrate the following:

2 years+ previous experience in customer services, administration, or sales;
Excellent communication skills and great phone manner;
Exceptional organisation skills;
Computer literacy and experience with MS Office, as well as RxWorks and VetPay will be beneficial;
Flexible, adaptable and a positive attitude

If this is the position you have been looking for and you would like to become part of the dynamic Hallam team, please send your application, including a cover letter and resume, outlining your suitability against the above-mentioned criteria to:

Sarah Stafford
Nursing Director
sarah.stafford@petreferrals.com.au

Animal Referral Hospital Brisbane, Sinnamon Park, QLD (posted 15th February) After Hours Receptionist

AFTERHOURS RECEPTIONIST OPPORTUNITY
Animal Referral Hospital – Brisbane
Job Number: BR1902

Exciting and challenging role
Work with a leading veterinary team in a new hospital
Challenging, supportive and friendly workplace

About us
The Animal Referral Hospital Brisbane (ARH) is part of a well-established group of specialist veterinary hospitals. Our purpose-designed, state of the art hospital, offers small animal surgery, internal medicine and surgical and medical oncology services, in conjunction with an after-hours emergency and critical care service. We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities. ARH Brisbane is a rapidly expanding business and has an exciting opportunity for an afterhours receptionist to start ASAP in our Sinnamon Park hospital.

Please click here to see photos!

About you
How do people describe you? You have excellent communication, organisation and time management skills and have a passion for outcomes and excellent service. You enjoy working as a team but can also work individually. With a passion for quality and positive attitude to work, you'll fit in nicely with our culture. A fantastic opportunity has arisen for an experienced and enthusiastic receptionist to join this vibrant and busy 24 hour veterinary specialist and emergency hospital. Specific duties of the role include, but are not exclusive to:

Answering and directing calls on an busy switch
Communicate with clients and emergency vets
Processing payments
Administrative duties

What we can offer
This is an outstanding opportunity for a highly motivated, hardworking, individual to work and learn in a busy yet friendly referral hospital. Excellent remuneration and benefits are on offer along with the opportunity to acquire new and diverse skill sets. At ARH you will develop both professionally and personally in this challenging yet rewarding role.

Personal Requirements
The ideal candidate will have a reception background with a minimum of 3 years’ experience in customer service. An understanding of medical terminology will be highly regarded as will any call centre experience. You will have intermediate Microsoft Office skills, exceptional communication skills and ability to work autonomously. This is a fast paced role, so the ability to multi-task and think on your feet is essential.

Candidates will possess the following attributes:

Well spoken and approach their job duties in a mature nature
Can support and be part of a team: works well with all levels of hospital team members
Previous animal care background is desirable

The position will commence in March 2019. Applications close March 1, 2018 and should include curriculum vitae, a cover letter stating the reasons for seeking the position. Enquiries about the role can be directed to Emma Bennett, Practice Manager, e.bennett@arhvets.com or (07)3172-0593. All applications should be sent to recruitment@arhvets.com quoting the job number BR1902.

Emma Bennett
Practice Manager
Animal Referral Hospital – Brisbane
532 Seventeen Mile Rocks Rd
Sinnamon Park QLD 4073

PETstock VET Cannington, Southern Perth, WA (posted 12th February) Full Time Practice Manager, New Hospital

We are opening a BRAND NEW vet hospital in Cannington, Western Australia & we are looking for a Practice Manager to drive the success of this new practice.

This opportunity is for a Full Time Practice Manager with a minimum of 2 years quality nursing experience, and leadership or manager experience. We require a qualified Cert IV vet nurse with the passion to deliver excellent customer service and provide exceptional patient care.

The position will involve managing the day to day operations of our new clinic. This will also include rostering, team management and stock management. You will have great support from your direct managers and our wonderful PETstock Vet Support team based in Melbourne.

Up for a challenge?

Are you at the point in your vet nursing career where you are ready for a new challenge and are keen to be involved in the growth of a new vet clinic?
Do you have a happy and friendly disposition with the ability to be flexible and adaptable?
Do you enjoy looking after clients (and obviously their pets)?
Do you work well under pressure, and are able to keep smiling when things might become a bit hectic?
Do you manage a team well, ensuring they are productive and have direction?
Do you continually want to improve your skills as a nurse and manager?
Do you want to develop systems within the hospital to ensure it runs most efficiently?
Do you believe in the importance of the human animal bond and so promote the benefits of preventative health programs for pets to owners?

Our new Cannington hospital will have state of the art facilities, including a brand-new reception area & consult rooms, digital x-ray facilities, a dental suite, a full surgical theatre, anaesthetic monitoring equipment, oxygen generators and much more!

At Petstock VET, not only do we provide the highest quality animal care, but our services are also accompanied by the highest quality pet food, accessories and pet services in our adjoining Petstock stores. Our Vet hospitals partner with our charity foundation – Petstock Assist & charity partner - Pet Rescue to support local animal care community groups & national pet adoption days.

100% Australian & family owned & operated, Petstock offers the feel of a local run practice with the benefits of a National brand.

To apply to join our new Cannington team please visit the PETstock VET Careers homepage - https://www.petstock.com.au/careers/careers

Samford Valley Veterinary Hospital, Moreton Bay Region, QLD (11th February) Full Time Receptionist

Experienced Full Time Veterinary Receptionist

Samford Valley Veterinary Hospital is a dynamic growing mixed animal practice that delivers veterinary medicine and surgery to the highest clinical standard.

An exciting opportunity exists for an experienced and enthusiastic Veterinary Receptionist to join our large and progressive practice.

The primary responsibilities of this position include:

Delivering outstanding communication and customer service to our clients
Managing multi-faceted client enquiries including animal health care issues using advanced communication skills and veterinary knowledge.
General administration and support duties, general accounting duties eg invoicing and cash handling.
Providing effective communication and accurate information handover to vets, nurses and co-workers

The ideal candidate will have the following skills and expertise:

Experience and established record in customer service
Excellent interpersonal communication skills with a “can do attitude”
Resilience and capacity to multi task in a fast-paced environment
Outstanding personal and professional presentation
Exceptional organisation skills
A team player who demonstrates support to colleagues
Prior experience as a veterinary nurse/veterinary receptionist is preferable

The position is full time and remuneration is dependent on experience and qualifications.

If you are a motivated, client care champion – we would love to hear from you! Please send your application, including a cover letter and resume, outlining your suitability against the above-mentioned criteria to:

Natalie Phillips
natalie@samfordvets.com.au
(07) 3289 1322

Applications close: 22nd February, 2019

Goulburn Valley Equine Hospital, Congupna (Shepparton) (posted 11th February) Full Time Practice Manager

Goulburn Valley Equine Hospital
Practice Manager

A fantastic opportunity is available as Practice Manager at Goulburn Valley Equine Hospital.

Goulburn Valley Equine Hospital (GVEH), located just outside of Shepperton, Victoria, is widely regarded as one of Australia’s pre-eminent equine veterinary practices providing a wide range of first opinion and referral services.

The Goulburn Valley Equine Hospital Practice Manager will be responsible for managing the day to day operations of the hospital including financial management, governance and organisation, business and clinic operations, risk management, IT management, human resources management, and marketing and planning.

The Practice Manager will be an experienced team leader who will drive Goulburn Valley Equine hospital forward and deliver key business outcomes.

For a full Position Description, please click here or see the GVEH website under Staff/ Positions Vacant.

To submit your application (CV and cover letter) or if you have any enquires please contact: Katie Robertson applications@gvequine.com.au

Closing date for applications is Friday 22nd February 2019.

Samford Valley Veterinary Hospital, Moreton Bay Region, QLD (11th February) Part Time Receptionist

Experienced Part Time Veterinary Receptionist

Samford Valley Veterinary Hospital is a dynamic growing mixed animal practice that delivers veterinary medicine and surgery to the highest clinical standard.

An exciting opportunity exists for an experienced and enthusiastic Veterinary Receptionist to join our large and progressive practice.

The primary responsibilities of this position include:

Delivering outstanding communication and customer service to our clients
Managing multi-faceted client enquiries including animal health care issues using advanced communication skills and veterinary knowledge.
General administration and support duties, general accounting duties eg invoicing and cash handling.
Providing effective communication and accurate information handover to vets, nurses and co-workers

The ideal candidate will have the following skills and expertise:

Experience and established record in customer service
Excellent interpersonal communication skills with a “can do attitude”
Resilience and capacity to multi task in a fast-paced environment
Outstanding personal and professional presentation
Exceptional organisation skills
A team player who demonstrates support to colleagues
Prior experience as a veterinary nurse/veterinary receptionist is preferable

The position is part time, Monday to Friday 3pm -7pm, and remuneration is dependent on experience and qualifications.

Natalie Phillips
natalie@samfordvets.com.au
(07) 3289 1322

Applications close: 22nd February, 2019

Animal Referral Hospital Homebush, Sydney NSW (posted 8th February) Receptionist

ARH

Veterinary Receptionist
Job Number: HB1912

Above award rates
Close to public transport and free on-site parking
Permanent and casual opportunities available

About Us

The Animal Referral Hospital (ARH) is a well-established group of specialist veterinary hospitals. We offer a wide range of specialist services and provide 24-hour emergency and critical care through our facilities in NSW, ACT, VIC, QLD and SA. Services offered in our hospitals include internal medicine, surgery, oncology, ophthalmology, dermatology, animal behaviour, exotics and avian, diagnostic imaging, emergency and critical care, and physiotherapy.

We are currently recruiting for Veterinary Receptionists to join our busy Customer Care team in Homebush. There are permanent and casual opportunities available. Shifts are allocated over a fortnightly roster cycle to cover the 24 hour, 7 day per week operating hours.

The role
This role is primarily responsible for providing excellent customer service, including:

Being the first point of contact for our customers
Answering and directing a high volume of calls on a switchboard
Scheduling appointments
Processing payments
Administration support
Supporting our team of Specialists, Veterinarians and Nurses

Essential attributes
The successful candidate will be someone who is:

Committed to providing only the highest standard of care to our patients, customers and staff
Minimum 2 years’ experience in the Veterinary industry
Resilient with the ability to remain calm during highs and lows
Able and willing to work with a sense of urgency at times
Able to prioritise and multi-task effectively
Has an enthusiastic and positive approach to their work and the team
Clean and well-groomed personal presentation
Proficient in Microsoft Office – Word, Excel and Outlook

Desirable attributes

Knowledge of RX Works
Solid understanding of medical terminology
Qualifications in Veterinary, Emergency or health-related discipline.

This is an excellent opportunity for someone looking to join a bigger team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.

If this sounds like your next role, please send a copy of your updated CV including a cover letter to recruitment@arhvets.com. Please quote job number ‘HB1912’ in the subject of your email.

Guide Dogs NSW / ACT, Glossodia, NSW (posted 8th February) Full Time Breeding Centre Team Leader

Full time employment opportunity
Glossodia location

Guide Dogs NSW/ACT is the largest provider of orientation and mobility services for people with sight loss in Australia. We are a trusted brand delivering thousands of free client service programs annually. We provide and train our clients in the use of aids including guide dogs, mobility canes and electronic devices.

We are seeking a full time Breeding Centre Team Leader to join our team at the Guide Dogs Centre in Glossodia (past Windsor). Our modern kennel complex has capacity for 90 dogs and is equipped with an onsite veterinary surgery.

The successful candidate will provide leadership to staff in the breeding centre kennels, maintain the highest level of hygiene standards in the kennel environment, maintain a safe working environment, develop enrichment practices to provide the highest quality of canine care, induct and train staff, and assist with other day to day tasks of the kennel operations. The role also includes fulfilling kennel attendant duties alongside other facilities staff.

To be considered for this opportunity you must demonstrate:

Demonstrated experience in kennel management and supervising staff.
Demonstrated ability to competently handle and care for dogs of all ages and at various levels of training.
Experience in healthcare of dogs.
Competency using MS Office programs and databases, for rostering and reporting.
A valid drivers license with a clean driving history.
A high level of initiative, enthusiasm and energy.
Strong communication and interpersonal skills, and the ability to communicate sensitively and respectfully with relevant stakeholders.
Ability to work effectively independently and as part of a team, and under direction.
Flexibility and the ability to manage multiple tasks.
The ability to follow through with all tasks; reliable and accountable.
Mature and professional approach to your work and presentation.
Prior experience is veterinary nursing is highly desirable.

More information about this opportunity can be viewed in the position description on our website at: https://www.guidedogs.com.au/jobs

Should you be interested in the opportunity please email your CV and covering letter to: jobs@guidedogs.com.au

For more information contact Sonya Leotta on (02) 9412 9373.

Adelaide Veterinary Specialist & Referral Centre, Norwood, SA (posted 8th February) Full Time Surgery Nurse Team Leader

Surgery Nursing Team Leader
Norwood, SA

The Adelaide Veterinary Specialist and Referral Centre (AVSARC) was the first facility in South Australia to offer a multidisciplinary small animal referral service by veterinarians with specialist training. As Adelaide’s leading referral and Emergency centre, our hospital has been purpose-built ensuring a pleasant environment and well-equipped facilities for all our patients.

We offer referral services in Surgery, Internal Medicine, Oncology, Dermatology, Physiotherapy, Diagnostic Imaging and Animal Behaviour. Our collaborative approach to medicine allows for the highest quality of patient care as well as continuous learning.

A unique and exciting opportunity awaits for a Surgery Nursing Team Leader to join our team. Both qualified and experienced, you are a health care professional with a patient focused approach and are committed to the provision of the best possible standards of care.

This role will see you carry out the following duties:

Perform both general nursing and surgical nursing tasks at an exceptional level
Maintain a high standard of patient care
Coach, mentor and support nursing staff
Drive staff motivation and productivity
Co-ordinate rosters and assume responsibility for the rostering of the surgery departmental team
Develop and review clinic policies and procedures in conjunction with the Nursing Director
Participate in the ongoing performance management of nursing staff
Ensures organisational procedures are trained and adhered to by nursing staff
Work closely with the Procurement Officer to ensure inventory levels of surgical supplies are in line with policy and procedures/as directed
Demonstrates ability to positively and proactively implement change

To be considered for this position you must possess the following:

Possess a Certificate 4 in Veterinary Nursing with 5 years’ experience
Proven interest in Surgical Nursing
Diploma in Veterinary Nursing (Surgical) would be highly regarded
Team Leader/People Management experience

To Apply: please email your Cover Letter and CV addressing the key criteria of the role:
Donna Wasylkiw
Nursing Director
donna.wasylkiw@vetreferrals.com.au

Please Note: only short-listed candidates will be contacted

Parkinson Vet Surgery, Calamvale, QLD (posted 7th February) Full or Part Time Vet Nurse/Receptionist

Veterinary Nurse / Receptionist

We pride ourselves in providing outstanding pet care services to our customers.

We have a friendly, happy and energetic team and would love someone with the same personality traits to join us.

Our practice is large, purpose-built and well equipped with Digital Radiography, Ultrasound, In- House Pathology, state of the art Dental Machines and Dental Radiography, Laser machine, anaesthetic monitors, Doppler blood pressure and more!

Please click here to see photos!

We are looking for an experienced and well-presented veterinary nurse/ receptionist with a Certificate IV in Veterinary Nursing or proven work experience as a nurse/ receptionist with a minimum of two years experience.

Exceptional customer service skills and communicator
Strong work ethics, positive attitude and highly motivated
Able to assist with medical and surgical cases.
Effective time management and organisation skills
Strong team player

This is a full / part time position (Minimum 28 hours/week), including 2 Saturday shifts each month- with a very flexible roster to balance work/ life. No after hours.

If you are interested in discussing this opportunity with us, or for a confidential conversation, please contact Dr Reza Kamgarpour (07 37117888 - 0413 864 733) or send an email to reza@parkinsonvet.com.au

See our website parkinsonvet.com.au

Dr Paws Lane Cove Veterinary Hospital, Lane Cove NSW (posted 6th February) Veterinary Nurse Manager

Veterinary Nurse Manager

We are looking for a passionate, self-motivated, bubbly and driven individual who will fit in with the team and will want to make the clinic there own. You will be required to do nursing shifts as this is a valuable skill worth keeping.

Overview of Key skills for this role include:

Provide the 'Wow Factor' and initiative in all aspects of the client and patient journey
Great time management, organisational and administration skills
Problem solving and decision-making skills, and the ability to "run the show"
Bright, bubbly personality
Take pride in your work, and provide a high level of customer service
Be reliable and perform independently and as part of a team

What we can offer you:

Dr Paws Lane Cove is owned by Veterinary Practice Partners, we have 8 clinics in Victoria and NSW. We have a Practice Manager Program. In this program you get a clear induction program and you will travel to head office (all expenses paid) every 2-3months. You get to meet all the other managers from each clinic and form a supportive community with like-minded individuals like yourself. At these meetings we get your input on how the clinics should run and train you on all thing’s management; leadership skills, human resources, key performance indicators and much more. This is a great opportunity for anyone that want to grow their skills.

If you are interested in learning how to be a star manager please email Tanya Silvester at: tanya@vppclinics.com.au

Brisbane Veterinary Specialist Centre, Albany Creek, QLD (posted 6th February) Full Time Client Service Officer

CLIENT SERVICE OFFICER
Please email your cover letter and CV to megsn@bvsc.com.au

Brisbane Veterinary Specialist Centre (BVSC) is much more than just a purpose built, state of the art veterinary facility providing outstanding modern medical and surgical equipment in Albany Creek on Brisbane's north side. It is a place where you find caring professionals, dedicated to animal health and the wellbeing of the pet and the owner.

BVSC have expanded and are seeking to employ a Client Service Officer to the team. This position requires a person with a minimum of 2 year's receptionist experience in the medical field. A person who has a confident, friendly speaking voice and helpful, cheerful manner. Most importantly this person is to provide exceptional Client Care Service. A warm, friendly and co-operative disposition is a high prerequisite. A person with empathy for others, a person who can guide our valuable clients seamlessly through appointments that may sometimes be of a challenging nature to our clients and their pets.

We are looking for someone who is willing to work as part of a team and complete their responsibilities to a high standard with a commitment to accuracy and timeliness. Someone who is highly motivated, has a positive work ethic and the ability to work with minimal supervision.

The role involves reception duties and general office administration, always considering the highest of client service standards. The person will need to be confident with computers and navigate word and excel software efficiently and be able to quickly learn the company's appointment booking software. You will be responsible for admitting and discharging patients, greeting clients, booking, coordinating appointments and discussing payments/invoicing. Overall, maintaining an efficient and professional reception area and presenting a professional impression on the phone and in person.

Other duties would include but not be limited to handling client enquiries, directing calls, taking and relaying messages accurately, managing incoming and outgoing mail, scanning files, photocopying, ordering of stationery and various other administrative duties. You will also be asked to assist with marketing activities.

The candidate will need to learn about the services we offer to be able to communicate confidently and effectively with both the referring vets and pet owners. A veterinary or medical background would be highly preferred.

Full training and ongoing support will be provided. This is a full-time position, 38hrs per week, including some evenings and weekends. The candidate will be asked to do some additional hours and various shifts. They will also require their own reliable transport and licence.

If you would like the opportunity to be part of a highly-dedicated team of professionals please email your cover letter and resume to: Megs Norman: megsn@bvsc.com.au

North West Animal Hospital, Devonport TAS (posted 6th February) Practice Manager

North West

PRACTICE MANAGER – North West Animal Hospital

Who are we?
At North West Animal Hospital, we aim to provide a comprehensive, professional and compassionate veterinary service. We recognise the significance of your pets and the place they hold in families. Our animal health team offer education, advice and care to all pet parents to ensure their pets have the longest, happiest and healthiest lives possible.

The 411
An exciting opportunity has arisen for a full-time, experienced Practice Manager to join our busy team. Working 38 hours per week, the right candidate will have excellent leadership skills, essential in order to support our established team.

What’s on offer?

Remuneration, commensurate with experience
Access to one of the strongest networks of veterinary professionals
Access to our Employee Assistance Program
Access to practical training programs through NVC’s purpose built veterinary training facilities
Endless opportunities with the possibility of working across any one of our NVC clinics in Australia and New Zealand.

What we are looking for:

A minimum of 2 years’ experience in a Practice Management position
The ability to lead, manage and support the performance of your team to ensure excellent customer service and clinical management of cases (including rostering and performance management)
A qualified Veterinary Nurse with a minimum of 4 years clinic experience advantageous yet not essential
Experience liaising with industry suppliers and clinical representatives
Past exposure and commitment to organising community projects
Strong communication skills with the desire to build effective working relationships
Good business acumen and excellent organisational skills
Superior administration skills and proven ability to maximise operational efficiency.
The desire to grow the clinic to the best it can possibly be!

For further information, please visit http://northwestanimalhospital.com.au/

About Us
National Veterinary Care is a group of over 90 clinics located across Australia and New Zealand. What makes us different?

National Veterinary Care believes that if we put our people first, the results will follow. We achieve this through having a highly qualified Veterinary Surgeon as our General Manager – Vet Services, who keeps our clinical standards at the forefront of business decisions. We achieve it through our Veterinary Training Centres – industry firsts where we offer practical CPD in everything from behaviour through to orthopaedic surgery – so that you have the skills and confidence to care for every pet who comes through your clinic doors. Click here to see more! https://nvcltd.com.au/Veterinary-Training-Centre/

What is it like to work for NVC?
Let our staff tell you themselves!

‘Since coming to work for NVC, my whole outlook on my job, career and ultimately my life has substantially improved. I love that the ethos at NVC is to invest in people, treat them well and show them that they are valued. I have certainly felt that.’ – Louise Parry, Lead Veterinarian, Everton Park Veterinary Surgery

‘Yesterday afternoon we did a stitch up on a dog's ear. The case was referred to us by another vet group who had vets available but refused to see the case. I believe this would never happen at NVC because of the great culture that our CEO has worked hard to infuse through NVC and which I hope we never lose’. – Peter Elliott, Lead Veterinarian, Vetcall Ashmore

Watch our video to find out more https://nvcltd.com.au/careers/

Sounds great! How do I apply?
Whether you are seeking a new career direction, a lifestyle change, a challenge or a relocation to a new environment, we would love to have a chat.

Please contact Natasha Wardlaw, HR Coordinator, via nwardlaw@nvcltd.com.au or Apply Now by following the link: https://applynow.net.au/jobs/NVC514-practice-manager

This position offers a negotiable base salary range of $40,000 - $60,000 (pro rata for part-time), dependant on the suitable applicant’s skills and experience. Whilst NVC seeks to source applicants who meet the above criteria and skill set, alternative applicant’s may still be considered. In these cases, the base salary is subject to change to suit.

Guildford Veterinary Hospital, Western Sydney, NSW (posted 6th February) Full Tme Head Nurse

Are you looking to take the next step in your nursing career and do you love a challenge? This might just be the perfect opportunity for you!

Guildford Veterinary Hospital is a well equipped, long established (1955) small animal clinic located in Western Sydney. Due to recent hospital growth, we are looking for a head nurse to join our team. We have a strong support network available, and are always happy to mentor talented people. Prior head nurse experience is therefore an advantage but certainly not a requirement, the right work ethic and attitude to learning however are absolutely essential.

Further requirements include:

Essential:

Level IV qualification in Veterinary Nursing
A minimum of 2-3 years clinical nursing experience
A high level of competency in all areas of general practice nursing and reception
Excellent organizational skills
Excellent people skills
Natural leadership
A high level of emotional intelligence
The ability to apply logical and critical thinking across a broad range of areas involving operational and medical issues
A keen desire to deliver excellent standards of patient care and customer service at all times
A self-directed attitude and an ability to work independently

Advantageous:

Hold or be working towards a diploma in veterinary nursing, or relevant equivalent
Prior experience with RX Works
Prior experience with rostering in EMP Live

Responsibilities include:

General Practice Veterinary Nursing duties
Coordination and management of the daily workflow of the surgical and in-hospital patient care needs to ensure further clinic growth and maximum efficiency
Working alongside the operations manager in developing the hospital's policies and procedures
Taking on an active role in the training and development of veterinary nursing staff
Clerical duties such as banking, rostering and coordination of building and equipment maintenance

We are open six days a week and are not an after-hours facility. The head nurse role is a full time (38 hrs/wk) role which requires you to work four weekdays per week and one Saturday per fortnight. In return however, every second weekend is a long weekend off. Wages will be as per the award, or slightly over depending on experience. Continuing Professional Development is actively encouraged and supported via internal and external sources.

Please apply online with your CV or via email to ramtin.safrang@vetpartners.com.au

Eastside Veterinary Emergency & Specialists, Sydney's East, NSW (posted 6th February) Full Time Receptionist

Are you super organised and able to organise us too?
Do you like following procedures?
Can you handle multiple phone calls at once?
Are you proactive and able to keep things running in your absence?
Do you delight in making clients happy?
Can you deal with financial matters professionally and with a smile?
And... Do you love dogs and cats? If so, this could be the job for you!

We need a full-time receptionist for our 24-hour specialist and emergency veterinary clinic. A work on a rotating roster that involves day, night, weekend and public holiday shifts (with plenty of time off in between!). During the day, we accept referrals for difficult cases and look after animals that are too ill to be moved back to their regular vets. Overnight, we admit and treat animals that fall sick while their regular vet is closed. We aim to provide the best of care to our patients and exceptional service to our clients.

Sydney Veterinary Emergency & Specialists is a 1000m2 purpose built facility that has state of the art equipment which will allow us to provide the absolute best care to patients in conjunction with our exceptional staff.

Duties Include:

Greeting clients and admitting patients.
Communication with clients and regular vets via phone and email.
Management of diary and database: booking appointments, creating client / patient files, attaching lab results to patient files.
Taking payments and answering phones.
Email monitoring and actioning.
Filing and scanning of paperwork.
Liaising with other staff members and assisting in adhoc tasks requested of you.
Keeping the front of house running smoothly and being the organisational link between the clients and vets/nurses.

It's essential that you are comfortable around dogs and cats, and it's vitally important that you understand our patients are regarded as family members to our clients. You will often need to empathise with highly emotional people, and deal with them in a professional manner.

Previous experience working as medical receptionist or similar is desirable.

For details on how to apply please go to:

https://www.sydneyvetspecialists.com.au/receptionist-application/

Canungra Veterinary Surgery, Scenic Rim, QLD (posted 4th February) Part Time Receptionist

Veterinary Reception Position

We are looking for a Veterinary Receptionist to join our team at the Canungra Veterinary Surgery. The Canungra practice is a busy small and large animal practice, which also provides a Home Visit service for clients in the Scenic Rim area. The position will include weekday and weekend work (Saturday), with a minimum of approximately 20 hours per week.

Ideally, the successful applicant will have at least 3 years’ experience within veterinary practice. Be able to demonstrate a high level of efficient, professional customer service, and a willingness to take sole charge or assist with the effective organisation of practice administration. This position will suit a mature person with strong life skills and time management.

Please forward your covering letter and Resume to trish@yarrabilbavet.com.au

For more information, see https://tambvet.com.au/canungra-vet-surgery/.

Wellpets Kallangur, Moreton Bay Region, QLD (posted 4th February) Full Time Practice Manager

PRACTICE MANAGER – Wellpets Kallangur

Who are we?
Established in1995, Wellpets Kallangur is a small animal practice, providing veterinary services at the highest level to the pets of Kallangur and surrounding suburbs. We are committed to delivering friendly, professional and compassionate healthcare and just like our name suggests, we have a focus on maintaining our patients' wellness in addition to treating their illnesses.

The 411
An exciting opportunity has arisen for a full-time, experienced Practice Manager to join our busy team. Working 38 hours per week, the right candidate will be a qualified Veterinary Nurse, with excellent leadership skills, essential in order to support our established team.

What’s on offer?

Generous remuneration, commensurate with experience
Access to practical training programs through NVC’s purpose built veterinary training facilities
Access to one of the strongest networks of veterinary professionals
Access to our Employee Assistance Program
Endless opportunities with the possibility of working across any one of our NVC clinics in Australia and New Zealand.

What we are looking for:

A minimum of 2 years’ experience in a Practice Management position
A qualified Veterinary Nurse with a minimum of 4 years clinic experience
The ability to lead, manage and support the performance of your team to ensure excellent customer service and clinical management of cases (including rostering and performance management)
Experience liaising with industry suppliers and clinical representatives
Past exposure and commitment to organising community projects
Strong communication skills with the desire to build effective working relationships
Good business acumen and excellent organisational skills
Superior administration skills and proven ability to maximise operational efficiency.
The desire to grow the clinic to the best it can possibly be!

For further information, please visit https://www.wellpets.com.au/

About Us
National Veterinary Care (NVC) a group of 95 clinics located across Australia and New Zealand. What makes us different?

What is it like to work for NVC?
Let our staff tell you themselves!

‘Yesterday afternoon we did a stitch up or a dog's ear. The case was referred to us by another vet group who had vets available but refused to see the case. I believe this would never happen at NVC because of the great culture that our CEO has worked hard to infuse through NVC and which I hope we never lose’. – Peter Elliott, Lead Veterinarian, Vetcall Ashmore

Watch our video to find out more https://nvcltd.com.au/careers/

Sounds great! How do I apply?
Whether you are seeking a new career direction, a lifestyle change, a challenge or a relocation to a new environment, we would love to have a chat.

Please contact Natasha Wardlaw, HR Coordinator, via nwardlaw@nvcltd.com.au or Apply Now by following the link: https://applynow.net.au/jobs/NVC474-practice-manager

The Barracks Vet Surgery, Mosman, NSW (posted 2nd February) Senior Vet Nurse

THE BARRACKS VET SURGERY, MOSMAN

SENIOR VETERINARY NURSE IN MOSMAN

We are an intimate 1-2 vet primary care practice located on Middle Head in Mosman looking for someone with a keen attitude who wants to be part of our growth.
The position would ideally be suited to a more experienced nurse having completed a Cert IV Veterinary Nursing or equivalent with 3+ years clinical work looking for a long term fulfilling environment.
This is a great opportunity to be able to make your mark within a practice. The scope exists for management input, stock control, procedural development, equipment maintenance, social media posting together with personal client interaction and use of your nursing skills.
Hours are primarily 8am - 2 or 3pm weekdays, but are open for discussion.
NO Weekend, Public Holiday or after hours involved.
Applicants must have Permanent Residency status.
Remuneration will be commensurate with experience.
Start date late February or March 2019
We look forward to receiving your brief cover email and CV sent to admin@barracksvet.com.au
For more info on the practice check out our:

WEBSITE
FACEBOOK
INSTAGRAM

Lort Smith Animal Hospital, North Melbourne VIC (posted 31st January) Vet Nurse Educator

Join Australia’s largest not-for-profit animal hospital
Permanent full time position
50% clinical, 50% nurse educator

An exciting and unique opportunity exists for a Vet Nurse Educator with a high level of vet nursing and mentoring experience to provide clinical services as well as training, educating and mentoring current nursing staff.

Who we are:

Lort Smith is Australia’s largest not for profit animal hospital with a clear vision as the recognised leader in Australia for animal health and wellbeing. Located in the heart of Melbourne’s hospital and health precinct in North Melbourne, Lort Smith has a significant 80 year history having grown from humble roots. Today Lort Smith reaches deep into the community through three streams - in our hospital by providing exceptional veterinary care and preserving the human-animal bond irrespective of a person’s circumstance; in our adoption centre by providing sanctuary, rehabilitation, welfare and a new home for animals; and through our community outreach programs by promoting responsible pet ownership and nurturing the human-animal bond. To learn more about Lort Smith go to: www.lortsmith.com

In this newly created position, you will report directly to the General Manager of Nursing Services. Your daily duties will include:

Collaboratively manage clinical cases with fellow team members and build rapport with clients
Assist with medical and surgical cases
Providing expert clinical education, expert advice and hands on educational support to nursing staff
Coordinating internal/external nursing education programs
Implement and maintain a schedule of competency assessments for nursing staff
Identify gaps and ensure best practise programs are available
Provide support to clinical policy development
Performance management of nursing staff including goal setting and the creation of development plans
Manage the nursing education budget as required

You will have:

Formal qualifications in Vet Nursing
Certificate IV in Workplace Training and Assessment
Minimum of 4 years veterinary practice and/or experience in a similar role
Proven experience mentoring staff in a veterinary practice and/or hospital
Experience tailoring training and learning activities
Excellent IT skills
Ability to work a roster which may involve a variety of shifts
Strong organisation and communication skills
A flexible, friendly and positive attitude
Ability to work sole charge

This is a fantastic opportunity to make a contribution to the professional development of a large dedicated team of nurses.

If you meet the required above criteria, please send your application letter and CV to careers@lortsmith.com

Lort Smith is an equal opportunity employer and supports diversity in the workplace.

Rose Bay Veterinary Hospital, Sydney Eastern Suburbs (posted 24th January) Full Time or Casual Receptionist/Nurse

rose_bay_logo

Rose bay veterinary hospital is located right by the beaches of the Eastern suburbs. With 6 full time and 10 part time staff we are a dynamic team of vets, nurses, groomers and students. All our staff are highly qualified and we support continuing education throughout.

We are advertising for a full time or casual veterinary receptionist/nurse position. We practice a high standard of care in all areas of our hospital and pride ourselves on putting our patients' and clients needs first.

The ideal applicant will have the following skills:

Enthusiasm for working with people and animals.
Ability to go between reception work and nursing duties.
Excellent reception and administration skills including making bookings and managing an appointment schedule.
Strong communication skills and ability to develop good working relationships
Efficiently answering phone calls, email enquiries, while greeting clients warmly
Certificate IV in Veterinary Nursing or equivalent.
Confidence in monitoring anaesthesia
Confident with blood draws and catheter placement.
And a great sense of humour.

If you wish to join our team we would love to hear from you. Please contact Rachael Oatway by email rachaeloatway@rosebayvet.com.au

see our website: www.rosebayvet.com.au

Cat Haven Veterinary Hospital, Perth, WA (posted 24th January) Vet Required for Management Role

Cat Haven Vet Hospital

Cat Haven – Clinic Manager

Part-time position, days/hours flexible
This role would suit either a Vet looking to move into an Managerial role, or a Vet who would like a mix of managerial/Veterinary duties
Passionate team with a genuine interest in cat welfare

Are you an experienced Vet who loves animals, but would like to move away from the profit driven environment of private practice? Would you like to make a real difference to the lives of animals in WA?

Cat Haven is WA’s premier cat welfare Organisation. We are an open admission shelter that has been in operation since 1961, taking in over 8000 cats and kittens each year. Operating under the Getting to Zero model, our aim to is rescue and rehome as many cats as possible. Our euthanasia rate for October – December 2018 was 13% - a fantastic result!

We are currently recruiting for a Clinic Manager to join our passionate team! This busy but rewarding position is offered on a part-time basis, with flexible days/hours. This role would suit either a Vet looking to move into a Managerial position, or a Vet who would like a mix of administration, managerial and Veterinarian duties.

Your main responsibilities include:

Managing the day to day operations of the clinic including staff management, stock management and liaising with other departments in regards to the daily consult/surgery lists
Creating and implementing a range of protocols and procedures to ensure high levels of cleanliness and patient care
Working with the CEO and Accounts Manager to create and work to budgets in regards to ordering and staffing
Acting as the representative for the clinic within the Senior Management team

Our clinic is heading into an exciting period of change – with a revamp and renovation in our near future, the successful Candidate will play an important part in the future success of our clinic!

To be successful for this position, you will possess:

At least five years’ experience as a Veterinarian, with relevant qualifications and a current VSB registration
Previous practice management experience is highly desirable
Demonstrated excellent written and verbal communications skills, with the ability to develop effective working relationships with internal and external stakeholders at all levels
Strong computer literacy including MS Office and database knowledge
The ability to work in a busy, fast-paced environment

This role will be offered on an initial 12 month contract.

Are you the one we have been searching for?

To find out more about this role, please call Samantha Holliday on 08 9442 3600 or email Samantha.holliday@cathaven.com.au

Port Adelaide Veterinary Clinic, Adelaide West, SA (posted 23rd January) Part Time Receptionist

Port Adelaide Vets

Part Time Veterinary Receptionist

Our purpose built hospital facility is located in the Western suburbs of Adelaide. We like to do things differently. Ask practices what sets them apart and most will answer their service. For us that like the tide – it’s a given. As a team we aim to create an exceptional experience for our clients and their pets; to create extraordinary standards of care for our patients and to create a compelling place to visit and to work.

To thrive in our team and to enhance our culture, you will need to demonstrate that you have the ability to:

Attend to details
Be remarkable and want to serve our loyal clients
Be part of a dedicated team who take responsibility and share responsibility
Have a genuine capacity for care for both people and pets
A preparedness to expand your technical knowledge to be able to confidently recommend services and products which enhance patient well-being

If you consider that this culture and attributes strongly resonate with you and that you are prepared to be part of a flexible work roster which may include some Saturday morning, then please call 0423 650 139. Please ensure that you have a pen and a piece of paper ready prior to calling.

www.portadelaidevet.com.au

Balmain Veterinary Hospital, Rozelle, NSW (posted 22nd January) Full Time Reception Nurse

Full Time Veterinary Nurse/Receptionist

Do you enjoy working in a great team?
Do you enjoy delivering exceptional customer service and providing outstanding patient care? A
re you looking for a work environment that will nurture your interests and encourage professional growth?

We are advertising for a veterinary nursing position with a predominant client service focus at reception.

We pride ourselves on our ability to collaborate, with each member of the team taking personal responsibility and being accountable for their role. We aim to provide the highest level of care for our patients and are dedicated to putting our patients' and clients' needs first.

Your key responsibilities will include, but are not limited to:

confidently practising all clinical aspects of veterinary nursing by assisting veterinarians in medicine and surgery
performing nurse consultations and providing client education on preventative health and wellness topics
reception and administration duties including greeting clients and their pets, answering phone and email enquiries, making bookings and managing an appointment system as and when required

The successful applicant will possess the following attributes:

Cert IV Veterinary Nursing for NZ/UK/North America equivalent (or working towards)
a pro-active nature and willingness to go above and beyond for clients, animals and team mates
experience working in a fast-paced environment and the ability to manage multiple tasks
proven exceptional customer service skills along with an excellent and consistent phone manner
excellent time management and organisation skills with a strong attention to detail
good presentation and interpersonal skills
ability to commit to rostered and rotating shifts during the hours of Monday to Friday 6:30am-8:00pm, Saturday and Sunday 8:00am-6:00pm and occasional public holidays

This is your opportunity to join a friendly team that is passionate about providing outstanding care to animals and service to their owners. If you feel well suited to this position, please email your cover letter and resume to bvhcareer@gmail.com.

For more information, see http://www.balmainvet.com.au/ and

Western Australian Veterinary Emergency & Speciality Services, Success, WA (posted 21st January) Part Time ECC Receptionist

A Rare Customer Service Role within the Emergency and Critical Care Department!
Part-Time, after-hours Emergency and Critical Care Receptionist.

WAVES is looking for an enthusiastic, energetic, dedicated nurse who loves customer service and wants to be an Emergency and Critical Care afterhours receptionist. Veterinary medical knowledge is essential for this position. The successful applicant must be a qualified nurse and have at least two years experience in the veterinary industry. Previous experience as a referral hospital receptionist and with Cornerstone would be a big advantage; however, your professional approach is more important to us.

You will be the first and last person to meet and speak to clients at our hospital, so it is essential that you make them feel comfortable and deal with them in an efficient, professional and compassionate manner. You must be able to confidently give informative and supportive advice to clients and referring veterinarians who are calling in regards to emergencies. You must be able to confidently and calmly triage patients as they arrive and liaise with the rest of the emergency team in a fast and efficient manner. You must be able to multitask and consistently provide high quality customer service in a sometimes-hectic environment with high attention to detail.

This is position is completely committed to Emergency Reception and Customer Service and will not involve any nursing tasks other than triage. It is essential that the successful applicant is ready to dedicate their career to this fast-paced environment at Reception.

The successful applicant must have the ability to work on a flexible roster between the hours of 6pm and midnight Monday to Friday, as well as some weekend and public holiday shifts. Please only apply if you are able to commit to this position long term and are happy to work nights.

If you have boundless energy, a positive outlook, work best under pressure and think fast then you may be the person we are looking for.

To find out about our recruitment process and how to apply email Emma at emma@wavets.com.au

www.wavets.com.au
www.facebook.com/wavesvet

Fox Valley Animal Hospital, Wahroonga, NSW (posted 21st January) Full Time Senior Vet Nurse

Fox Valley Animal Hospital

Permanent Full time Senior Veterinary Nurse position available.

We are looking for an experienced full time Senior Veterinary Nurse to join our team of 2 veterinarians and 5 veterinary nursing staff.

We are a busy small animal hospital that strives to provide the best patient care for your pet as if they were our own. Our clinic has the most up to date diagnostic equipment including digital x-ray, in house pathology machines and digital dental x-ray machines.

The hours will be Monday - Friday with an occasional Saturday, compensated by a week day off.

The primary responsibilities for this position include:

General husbandry duties
Pre and Post-operative care
In house Pathology
Surgical Monitoring and Surgical Assistance
Emergency and critical care
Dentistry
Reception Nurse
Consultations

The ideal candidate will have at least 3 years experience working as a veterinary nurse with an extensive knowledge and understanding of veterinary nursing and surgical procedures.

The applicant should have excellent communication and customer service skills and the ability to work well in a supportive team environment.

If you believe this position is for you, please send your resume to:

fvahpracticemanager@gmail.com

Jessica Gombi
Practice Manager

Greencross Vets, Earlville Cairns QLD (posted 21st January) Full Time Practice Manager

Over 1900 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 140 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.

We have an opportunity available at our Earlville clinic for a Full Time Practice Manager to lead our passionate team! We are looking for an experienced team leader with exceptional communication skills who is ready to drive our business forward using well-developed business, customer service, human resource and operational skills.

The primary responsibilities of this position include:

Managing the day to day operations of our clinic including: stock management, staff management and rostering, and maintaining client records;
Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care;
Leading and developing our team and building a positive team culture;
Ensuring that monthly KPI’s are met;
Driving our business forward through creating and implementing local marketing initiatives;
Delivering outstanding service and care to all patients and owners.

The ideal candidate will possess the following:

Previous experience as a Veterinary Nurse (preferred but not essential);
Proven experience in team management;
Strong coaching and leadership skills;
Experience with Rx works (preferred but not essential);
Strong communication skills;
Good business acumen;
Exceptional organisation and planning skills.

What we can offer you:

An industry leading salary (commensurate with experience);
Commitment to your career development through access to continued education;
Access to a support network of like-minded professionals;
An interesting and varied role.

If this role could be everything that you are looking for and you would like to become part of our highly motivated and successful Greencross team, please send your application, including cover letter and resume, outlining your interest and suitability to:

Matthew Griffith
Area Manager
matthew.griffith@greencrossvet.com.au

Brunker Road Vet Centre, Adamstown, Newcastle, NSW (posted 17th January) Head Receptionist

Brunker Road Vet Centre

Head Receptionist – Brunker Road Veterinary Centre

We are seeking a full time Head Receptionist for our busy Centre.

This position is Monday to Friday.

Brunker Road Veterinary Centre is an advanced, modern, small animal hospital with an amazing team of 7 veterinarians, and a team of 20 fantastic support staff.

The role covers all aspects of front reception where exceptional professional customer service is essential.

The role also encompasses co-ordinating and attending to all front reception duties, and administration associated with reception. Also including, but not limited to, triage, stock control, scheduling, overseeing staff, and adhering to policies and procedures and WHS standards.

A minimum of 3 years veterinary nursing experience, veterinary reception or veterinary industry experience is required.

Your core role attributes are:

Outstanding and professional communication skills with a positive, happy and caring attitude, offering premium customer service to all clients, both on the phone & face to face.
An adept ability and flexibility to manage a fast-paced workflow station and reception area, including a busy phone system.
You thrive in a team environment, you are self-motivated, and have a “can-do” approach.
Can multi-task with sound ability to prioritise work requirements as needed.
Ability to confidently and professionally direct others and also take direction from management.
Intermediate computer skills, RX Works software prior use an advantage.

Remuneration will be based on experience.

Visit www.brunkerroadvets.com.au for more practice information.

Please note – This position is for reception only. Nursing is not part of the role.

Please forward a cover letter and resume to the Practice Manager, brunkerroadvets@bigpond.com.au

Adelaide Animal Emergency & Referral Centre / Animal Referral Hospital, Kurralta, SA (posted 16th January) Receptionist 6mth Maternity Cover

Veterinary Receptionist
Adelaide Animal Emergency and Referral Centre
Job Number: AD1902

The Adelaide Animal Emergency & Referral Centre (AAERC) provides 24-hour emergency and critical care by both vets and nurses. We also provide referral services in the fields of internal medicine, oncology, cardiology, surgery and diagnostic imaging.

The position

We are now looking for someone to take on a receptionist role. This is a relief position at the AAERC and applicants must be flexible and prepared to deal with the many and varied tasks this job presents. The position is offered as a maternity contract, part-time role with 3 shifts totalling 21 hours per week spread across Thursday, Friday and rotating on Saturday/Sundays.

Tasks include reception duties. These include phone handling, customer interaction, appointment scheduling, communicating with vets/nurses and the like.

As a maternity contract, the position will be available from 16/02/2019 for 6 months.

Key Competencies

Excellent verbal and written communication skills
High level customer service skills
Attention to detail
Initiative
Reliability

Experience

Knowledge of computers and relevant software application
Knowledge of customer service principles and practices
Keyboard skills
Ability to work a multi-line phone system
Knowledge of medical issues and terminology
Previous experience working in a veterinary practice as a Receptionist
EzyVet software knowledge is an advantage

The successful candidate will be comfortable in a team environment and enjoys a challenge. They will join AAERC’s tight knit team that is dedicated to excellent patient care.

If this sounds like your next role, please email your updated CV including cover letter to recruitment@arhvets.com quoting the Job Number ‘AD1902’ in the subject line. Applications should be addressed to:

Elisha Barrow
Adelaide Animal Emergency and Referral Centre
119 Anzac Highway
Kurralta Park SA 5037
Tel: 08 8371 0333
Fax: 08 8371 2110

Applications remain open until successful candidate is appointed.

Morpeth Veterinary Hospital, Hunter Valley (posted 16th January) Receptionist/Nurse

Morpeth Veterinary Hospital is a busy mixed animal practice offering excellent veterinary care across the Hunter Valley area. We offer a wide range of services in clinic, out calls for large animal work and an after-hours emergency service.

We are seeking an experienced Veterinary Nurse to join our practice in the capacity of part time / full time nurse joining our busy team of 4 vets and 6 nurses. The position is a maternity relief position with the potential of ongoing employment. The position requires a nurse with a strong customer service focus and outstanding clinical knowledge who works well in a team environment. The role is primarily to work as a receptionist, however will also involve general nursing shifts as required to cover during busy periods or during staff leave. You will therefore need to be proficient in all aspects of veterinary nursing including anaesthetics, patient monitoring and hospital treatments. The role may also involve some administrative tasks and HR work.

Skills / Experience and Qualifications:

Excellent customer service skills
Certificate IV in Veterinary Nursing
5 Years minimum experience in a busy practice
Reception duties, delivering excellent customer service to patients and owners
General nursing, blood collection and pathology processing
Highly organised with the ability to prioritise a busy workload
Excellent communication skills both written and verbal
Demonstrated ability to work as part of a team

We strive to provide service of the highest quality with a focus on animal care and welfare. We are compassionate towards each individual circumstance when providing animal care and finding the best possible outcome for each case.

If you are interested in this position please forward your resume including a cover letter to office.wrvc@gmail.com attention: Amii Andrews by 25th January, 2019.

Greencross Vets Livingstone Road, Petersham, NSW (posted 16th January) Part Time Reception Nurse

Part Time Veterinary Nurse/Receptionist
Livingstone Road, NSW

Greencross Vets, a pioneer in the Veterinary landscape for over 10 years, are committed to raising the industry bar and we want you to be a part of our journey! Greencross Vets, a pioneer in the Veterinary landscape for over 10 years, are committed to raising the industry bar and we want you to be a part of our journey! We have an exciting opportunity available for an experienced Part Time Veterinary Nurse/Receptionist to join our passionate Livingstone Road team!

The primary responsibilities of this position include:

Caring, handling and cleaning all animals;
Maintaining the overall hygiene of the practice, including surgical areas and equipment;
Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care;
Performing minor procedures when required;
Delivering outstanding client care to all patients and owners;
Participating as an enthusiastic team member with a positive ‘go-getter’ attitude;
Handling client enquiries professionally in person, by email and over the phone; and
Administration duties and associated tasks.

The ideal candidate will have the following qualities and expertise:

Certificate IV in Veterinary Nursing or equivalent;
2+ years of clinical experience working as a Veterinary Nurse;
Experience using RxWorks, an interest in Puppy Preschool and in Feline Medicine will be highly regarded;
Excellent phone manner, communication skills and customer service skills;
An extensive knowledge and understanding of veterinary nursing procedures;
Confidence in monitoring anaesthesia;
A calm & friendly professional with a sense of humour; and
An amazing ‘can do’, team player attitude.

What we can offer you:

An interesting and varied role as well as a dynamic and supportive team environment;
Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews;
Access to a support network of like-minded professionals.

Pay is commensurate with experience and qualifications. If this role is the right one for you, and you would like to become part of the dynamic Greencross team, please email your application, including a cover letter and resume, outlining your suitability against the above mentioned criteria to:

Siobhan Kirkland
Practice Manager
siobhan.kirkland@greencrossvet.com.au

Mosman Veterinary Hospital, Sydney's Lower North Shore, NSW (posted 10th January) Part Time Receptionist

Part-Time Veterinary Receptionist

Mosman Veterinary Hospital is a small animal hospital on Sydney’s Lower North Shore. We are a busy hospital which takes pride in practicing at a high standard and providing exceptional service to our customers and their pets. We are looking for a part time receptionist to join our enthusiastic team. Your weekly roster will consist of approximately 20-25 hours, Monday to Friday.

Essential Criteria

Have a focus on providing exceptional customer service
Have excellent communication skills and telephone manner
A positive, can-do attitude
Work well in a team environment
Be highly organised & remain calm under pressure
Maintain a clean working environment
An efficient problem solver
Friendly personality
Possess an eye for detail
Competence with money handling and Eftpos sales
Punctual and reliable
Minimum one-year experience working in a veterinary environment

Desired Criteria (but not essential)

Experience using RX Works software
Experience handling dogs & cats
Comprehensive over-the-counter product knowledge

Remuneration based on experience. Commencement date: ASAP

If you are passionate about helping clients and their pets and would like to join our fantastic team, please email your CV and cover letter to:
Liz Garling
Practice Manager
mosmanvetpm@gmail.com

For more information, see www.mosmanvet.com.au and

Western Australian Veterinary Emergency & Speciality Services, Success, WA (posted 9th January) Full Time Receptionist

Are you a vet nurse with a passion for fast paced high quality service with a smile?

After over 5 years at WAVES, one of our nurses is moving on into a new chapter in her life, so we are in need of another motivated, qualified nurse, to join our amazing day reception team.

Does working weekdays only, with no overtime EVER, appeal to you? Then read on to find out how you can be a part of the WAVES family.

The ideal candidate will possess previous veterinary nurse experience and will be looking at mastering a professional receptionist position.

The WAVES hospital opened in 2013 and is a busy modern, purpose built facility. WAVES offers specialist referral services for dermatology, internal medicine and oncology, specialist surgery and diagnostic imaging. WAVES also provides 24/7 emergency and critical care services.

Although the doors are open 24/7, this vacancy is for a position within the day reception team, so your shifts are on a Monday to Friday roster. You must be able to work a shift between the hours of 7am and 7pm. Current shifts to fill are 830am-7pm and 11am to 7pm, however, alternative shifts may be required during leave cover. We have the need for full time equivalent, and will accept part time applications for candidates willing to work occasional extra hours for leave cover.

The day reception team provides administrative support for all of the emergency and referral services of Medicine, Oncology, Surgery, Emergency/Critical Care, Dermatology and Diagnostic Imaging. No sole charge, you will work as part of the reception team and there is no requirement to work overtime or on weekends or public holidays.

As a professional receptionist, you will be the first and last person to meet and speak to clients at our hospital so it is essential that you make them feel comfortable and deal with them in an efficient, professional and caring manner. You will play a vital role in the day to day operation of the hospital by ensuring that patients are booked in appropriately to see the correct specialist and that you expedite phone calls from referring veterinarians to the appropriate specialist when they require phone advice.

You must enjoy working in a fast-paced environment, and be able to be flexible to adapt to whatever the day may hold. Your ability to multitask with accuracy and your willingness to learn will enable you to embrace this unique role, which is suitable for veterinary nurses with applied knowledge and experience. Previous experience as a referral hospital receptionist is not essential but will be highly regarded as will experience with Cornerstone. However, your professional approach and attention to detail is more important to us!

Although we are a large hospital, there is a strong focus on maintaining a positive workplace environment, with regular social functions and a really well stocked kitchen complete with coffee machine and snacks.

Your duties will include:

Triage phone calls for urgency and processing specialist referral documentation
Processing bookings for the vast array of services offered
Providing premium customer service during patient arrivals and departures as well as phone calls
Processing large amounts of emails; ensuring that lab results and referral letters are appropriately processed and directed to the attention of the appropriate specialty department
Processing accounts and daily banking according to hospital policies
Providing general administration assistance for the entire hospital

Key requirements

Professional phone manner and face-to-face communication
Cert IV Vet Nursing or equivalent qualification; VSB registration essential
Minimum 18 months clinical nursing experience
Minimum 6 months veterinary reception experience
You thrive in team environment and flourish in the receptionist role
You need to be self-motivated, confident and fast when it’s busy
You are flexible, adaptable and a demonstrate your positive ‘can do’ attitude
You possess emotional resilience and good conflict management skills and the ability to maintain your own personal wellness
It is essential that you are flexible to work between the hours of 7am and 7pm, Mon – Fri, part time applicants must be able to work Fridays until 7pm.

Does this sound perfect for you?

Full induction and training is provided with a structured program and support for ongoing learning.

Please note: this position is for reception only. Due to the business structure, this role does not ‘get your foot in’ for other roles.

Each service department at WAVES recruits their own staff independently.

If you believe you meet the criteria to join our team as a hospital receptionist then please forward your application letter and CV, addressed to the Administration Supervisor, Sarah, via email saraho@wavets.com.au.

Vetcall Ashmore, Gold Coast, QLD (posted 4th January) Full Time Head Vet Nurse

Head Veterinary Nurse

Vetcall Ashmore is a 4 vet, 7 nurse veterinary clinic that offers world class veterinary care to the residents of the Gold Coast. Our clinic has state-of-the art equipment including x-ray facilities, ultrasound and endoscope, enabling us to offer in-clinic procedures for most pet health and medical needs.

We are looking for a motivated individual to lead an incredible team of young nurses in an intensely busy and varied clinic.

We're looking for:

Positivity and drive with a focus on excellent patient care
Manage the workflow of the treatment room in correlation with the senior vets, being flexible and adapting to clinic requirements
Ability to lead and train junior staff as well as proactively manage the work experience training programme
Be a change agent and actively seek out ways to improve
Oversee our kennels and cattery
Minimum Cert IV Veterinary Nursing qualification with 4 years experience and strong clinical skills
Calm and orderly under pressure and ability to manage emergencies
Administrative experience with ability to perform (or desire to learn) Practice Manager duties to support the senior management team
Exceptional customer service skills and communicator
Effective time management and organisation skills

What we are offering:

Full time hours (76 per fortnight)
1 in 3 weekends
Minimal after hours
Hands on nursing; our nurses take bloods, place catheters, perform pathology, xrays, dental scale and polish and assist in ultrasounds, endoscopes and orthopaedic procedures on a daily basis
NVC training facility with a large variety of courses to continue your education
Regular in house staff training and staff lunches
A positive and fun, hardworking team

Our clinic is part of National Veterinary Care (NVC), a group of 90 clinics located across Australia and New Zealand. What makes us different?

National Veterinary Care believes that if we put our people first, the results will follow. We achieve this through having a highly qualified Veterinary Surgeon as our General Manager – Veterinary Services, who keeps our clinical standards at the forefront of business decisions. We achieve it through our Veterinary Training Centre – industry firsts where we offer practical CPD in everything from behaviour through to orthopaedic surgery – so that you have the skills and confidence to care for every pet who comes through your clinic doors. Click here to see more!

We empower our Lead Vets and Practice Managers to run their clinics the way they see fit, providing admin support where needed. We don't re-brand our clinics. We empower our Graduates to achieve their goals through mentoring, internships and hands on workshops. We empower our Nurses to support their teams through upskilling and team consulting. Our scale allows us to ensure our clinics are well equipped and maintained, but we still want each individual clinic to have their own personality in their communities. Our Wellness Program allows you to teach your clients about preventative healthcare and build lasting relationships.

This is a really unique opportunity for an ambitious person who really wants to make a difference in the lives of pets, pet parents and colleagues.

For more information about our clinic, visit us at http://vetcallashmore.com.au/

If you are interested in working with a great team with plenty of support, Apply Now! : https://applynow.net.au/jobs/NVC440-head-veterinary-nurse

This position offers a negotiable base salary range of $45,000 - $65,000 (pro rata for part-time), dependant on the suitable applicant’s skills and experience. Whilst NVC seeks to source applicants who meet the above criteria and skill set, alternative applicant’s may still be considered. In these cases, the base salary is subject to change to suit.

Willoughby Veterinary Hospital, Sydney's Nth Shore (posted 3rd January) Part Time Receptionist

Willoughby Vet Hospital

Part-Time Receptionist.

Willoughby Veterinary Hospital is a vibrant professional clinic situated in Sydney’s Lower North Shore. Our friendly team includes 6 Veterinarians and 12 Nurses. We are now in search of someone to join us as a part time receptionist.

We are looking for a well-presented receptionist with a Certificate IV in Veterinary Nursing or proven work experience as a receptionist with a minimum of two years’ experience, preferably in a fast paced environment.

The successful applicant will have;

the desire to provide gold standard customer service
the ability to work both independently and in a team
excellent time management skills
organisational skills
the ability to remain calm under pressure
a positive, can-do attitude
solid written and verbal communication skills
must possess common veterinary product knowledge

Please attention your application to Nicole, info@willoughbyvet.com.au.

Turramurra Vet Hospital, Sydney's North Shore (posted 20th December) Full Time Experienced Receptionist

Turramurra Vet Hospital

Receptionist required for start in late January - early February 2019.

Are you keen to work in a multi award winning family owned veterinary hospital?

You should be a “people person” who is well presented and loves interacting with clients.

You will be required to work from 8am-4pm Monday to Friday.

Your job is located on Sydney's upper North Shore, a pleasant area of suburban Sydney, around 40 minutes from the city or northern beaches.

If you are looking for a challenge in a fun place to work and have a determination to provide quality service, please phone 0488 180 081 for more information.

Please note: This role is not a pathway to veterinary nursing - you will primarily be working with people rather than animals, though there will be some animal interaction.

East West Veterinary Group, Bentleigh, VIC (posted 18th December) Full Time Senior Head Vet Nurse

FULL TIME POSITION- SENIOR HEAD NURSE

East West Veterinary Group is looking for a Senior Veterinary Nurse to be responsible for overseeing the efficient daily operation of patient care and surgical case workloads within the practice and ensuring that high levels of patient care standards and client communication are maintained and oversee the running of nursing staff.

We are a trailblazing integrative clinic utilising both western and alternative medicine including Chinese herbs, alternative therapies such as Acupuncture, Osteopathy, Craniosacral therapy, Bowen therapy and laser therapy as well as the regular western treatments and surgeries, we have been operating and caring for animals for over 20 years.

The clinic has

3 consulting rooms,
Well planned treatment room
Digital Radiology, IDEXX in house Pathology, Vcheck bionote, Dental machine
Pulse oximeter, Endoscope
A team of 6 casual and Part time Veterinary nurses
2 experienced Veterinarians
Our veterinarian team offers a strong surgical and medical case load as well as detailed alternative medical cases.

Our clinic hours are :

Mon – Thurs             8am – 6.30pm
Friday                         8am – 6.30pm
Saturday                   8am – 12.30pm

We need a Head nurse to co-ordinate our busy and lively clinic with the support of the Veterinarian administrator. Work an average of 38 hours per week which may include alternating Saturdays

Responsibilities will include:

Overseeing and streamlining procedures to ensure efficient daily operation of patient care
The Head Nurse works closely with and reports to the Veterinarian Administrator in relation to setting and maintaining a high quality of patient care and veterinary nursing standards within the practice.
Take an active role in the hands on and theoretical training of skills to nursing and trainee staff in the practice.
Ensure that high levels of patient care standards and client communication are maintained
The right candidate will have a commitment and passion for high level patient and client care. The successful candidate will be able to work independently and as part of a team whilst demonstrating strong communication skills with a kind and good humoured approach.

To be considered for this position you will ideally have:

A minimum of four years’ experience in Veterinary Nursing senior role
Diploma of Veterinary Nursing or equivalent
Excellent written and verbal communication skills
Demonstrated client relationship building skills
Effective time management and organisation skills
Computer skills
Strong customer service skills
A flexible, friendly and positive attitude
Able to work well under pressure
Good problem-solving skills
Willingness to learn and an interest in alternative therapies
A willingness to roll up your sleeves and get involved at all levels, with energy and drive
An ability to lead and manage a dynamic and high achieving team
A high level of skill in monitoring anaesthetics is necessary
Sound business knowledge and basic financial understanding would be advantageous
Display a high degree of empathy and understanding towards the needs of the patients, the clients and the veterinary health care team.

Please email a cover letter and resume to crystal@eastwestvet.com.au

Gippsland Veterinary Hospital, Maffra (posted 18th December) Full Time Vet Nurse / Receptionist

The Gippsland Veterinary Hospital is looking for an experienced Veterinary Nurse / Receptionist to be part of their busy clinic team.

This long-established mixed practice includes our main hospital in Maffra as well as the Sale Vet Centre and purpose-built Gippsland Equine Hospital. We have a great client base consisting of progressive dairy and beef farmers and an ever-expanding population of dedicated equine and small animal owners that trust us with the care of their animals.

Your new role

You will never be bored in this role! You will join a busy team of 14 vets and 30 support staff. You will support the veterinarians in providing the highest level of treatment and care for patients.

Your responsibilities and duties across the clinic will include:

Assisting Veterinarians during consultations, examinations and treatments
Assisting with surgery preparations and monitoring anaesthesia
Nursing hospitalised animals, administer treatments and medications
Providing veterinary nursing care and support to clients
Clinic administration including coordinating admissions, maintaining client records and maintaining stock control
Following WHS policies and procedures in an animal care environment.
Liaising with customers face to face and via phone conversation
Booking appointments and handling multiple phone lines

The successful applicant will meet the following key criteria:

Previous experience as a veterinary nurse in a similar role would be highly regarded
Exceptional customer service skills
Exceptional motivation and use of initiative
Effective communication and time management skills
Thrive on working in a fast-paced team environment
Enjoy building good rapport with clients, your colleagues and managers.
Ability to follow instructions and adapt to changing conditions throughout the day
Have good awareness of team workload and be able to anticipate needs of others
Attention to detail

For more information about the Gippsland Veterinary Hospital please view our website at www.maffravet.com.au.

How to apply

To apply for this role please email your cover letter, addressing the key criteria above with your resume including referees to the People and Culture Team at recruitment@apiam.com.au.

Cessnock Veterinary Centre & Hospital, Hunter Region, NSW (posted 18th December) Casual Receptionist

Position Vacant: Client Relations Team Member (Veterinary Receptionist)

Cessnock Veterinary Centre is a large, modern mixed practice clinic. We are a busy 8 Vet hospital with a smaller branch clinic and pride ourselves in providing the highest level of professional care to our clients and patients.

This is an exciting opportunity for a person with a genuine love of animals to join our growing and supportive team. The primary role of a receptionist at CVH is to provide an exceptional customer service experience for all of our clients and patients. The reception team are representatives for the hospitals image, and serve as liaison officers between clients and the Veterinarian and Nursing teams. The role involves the provision of accurate information to clients both in person and over the phone. Demonstrating care and empathy and being an advocate for our clients while their pets are in our care is an important part of what our receptionists do. Administration duties and associated tasks also make up this role.

The Position:

The position will be casual initially covering holiday leave, with a permanent part time 35 hours/week position possible in early 2019 for the right person.
Competitive salary (commensurate with experience)
Full support from a skilled and caring team
An interesting, dynamic environment where every day is different, exciting and challenging

About you:

Exceptional communication skills – you are the first point of call for our valued clients
A genuine love for companion animals – we want you to be excited when our patients enter the building, to greet, pat and fuss over as many as you can
Experience in a Customer/Client service role, You will need a minimum of 5yrs in a client service role or 2yrs in a Veterinary environment - We are looking for someone who is above all enthusiastic, personable and is passionate about delivering an exceptional customer service experience to our clients
Exceptional organisation skills and attention to detail – we rely on our Client Relations team to support the work of the Veterinary and Nursing teams by operating within a scheduling framework that enables each day to run in a structured and organised way.
Ability to multitask and maintain professionalism and composure when under pressure

All interested applicants should request the complete and detailed position description by phoning or e-mailing the hospital before applying.

Please Note; this position is not a pathway to Veterinary Nursing, we are seeking someone who is passionate about customer service to become a valued member of our Client Relations team.

Applications should include a minimum 2 page resume with additional cover letter.

Applications to be emailed Attention Renae; admin@cessnockvet.com.au

Boorowa Vet Clinic, Boorowa NSW (posted 17th December) Full Time Vet Nurse/Vet Assistant

VET NURSE / VET ASSISTANT
BOOROWA VET CLINIC

We are a busy family orientated Clinic, located in the small friendly town of Boorowa which is 1.5 hours from Canberra and 3.5 hours from Sydney. The Clinic currently has 1.5 vets and although we specialize in artificial breeding in sheep, we have a lively small animal practice.

We are looking for someone to assist the Vets and Practice Manager with a broad range of activities in the clinic such as:

reception duties
data entry and monthly accounts
animal care and vet nursing
stock work on farm visits for pregnancy testing cattle and sheep
assisting with sheep artificial insemination programs
cleaning, preparations for laboratory testing etc.

It would be preferable if the applicant has some training as a Vet Nurse or experience in Vet Clinic work and also rural/stock handling experience. The salary will be above Animal Welfare Award Rates and will be negotiable depending on experience.

As the artificial breeding work is seasonal and we have family who are able to assist during university holidays, it is possible that this position may suit someone who is looking for some flexibility during their working year.

For more information, please contact the clinic on 02 6385 3877 or email your resume ron@boorowavetclinic.com.au

See our website here http://boorowavetclinic.com.au/

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