Vet Nurses and other support staff

Veterinary Receptionist, Admin and Practice Management Roles

Brunswick Central Veterinary Clinic, Nth Melbourne (posted 15th August) Full Time Experienced Receptionist

Receptionist – Full time - Brunswick

Brunswick Central Veterinary Clinic is a busy and energetic clinic in one of the most vibrant and cultural areas of Melbourne. Our loyal clients are happy to spare no expense in looking after their pets, and we have built great relationships with them over the years. Our team is very tight-knit and passionate about great standards.

An exciting opportunity has arisen for a full-time Receptionist to join our team and be responsible for taking care of our clients and ensuring organisation and consistency in our administrative functions. This role is 38 hours per week including Saturday work.

The right candidate will be enthusiastic and bubbly, with a fun and positive attitude. Compassion and empathy for both people and their furry family members is a must. Previous animal care experience would be highly regarded, yet not essential.

Duties include:

Managing multiple incoming telephone lines as well as serving clients
Booking appointments and diary management
Taking payments and balancing the till at the end of the day
Product sales and client education
Computer data entry and general administration
Managing the reminder system and sending out client letters
Unpacking of daily orders and stocking shelves
Ensuring front of house is clean and presentable at all times

The ideal candidate should have:

Solid reception experience in a high-volume environment
Confident and comfortable with systems, procedures and data
Approachable and personable with a passion for customer service
The ability to work well within a team environment and work autonomously
Be able to multi-task, remain calm under pressure and be detailed orientated
A willingness to learn and inform our clients about animal health products

This is a great opportunity to get on board with a supportive and passionate network of veterinary professionals, who really believe in making a difference in the lives of pets, pet parents and the profession itself.

For more information about our clinic, visit us at: https://brunswickcentralvet.com.au/

About Us

Our clinic is part of National Veterinary Care (NVC) a group of nearly 100 clinics located across Australia and New Zealand. What makes us different?

National Veterinary Care believes that if we put our people first, the results will follow. We achieve this through having a highly qualified Veterinary Surgeon as our General Manager – Vet Services, who keeps our clinical standards at the forefront of business decisions. We achieve it through our Veterinary Training Centres – industry firsts where we offer practical CPD in everything from behaviour through to orthopaedic surgery – so that you have the skills and confidence to care for every pet who comes through your clinic doors. Click here to see more! https://nvcltd.com.au/Veterinary-Training-Centre/

If you are interested in working with a great team, please apply now by following the link: https://applynow.net.au/jobs/NVC739-receptionist

Fitzroy Vet Clinic, Fitzroy North, VIC (posted 14th August) Full Time Experienced Receptionist

Fitzroy Vet Clinic is located in a lively location with a bohemian reputation, exciting bars, trendy retail and vibrant nightlife. You can enjoy fantastic coffee in any of Fitzroy's trendy cafes and take in the amazing street art lining the back streets. If you are looking for a lively location 1.2 miles out of the Melbourne City Centre, apply now!

We are currently calling all motivated, compassionate, BUBBLY Receptionist SuperSTARs to apply for our Full-Time Receptionist role within our lovely team! You will have an effervescent personality and love to meet, greet and form lasting relationships with our fantastic clients. You will lead our incredible team of receptionists and take ownership of the role making it your own!

Duties include, but are not limited to:

Managing multiple incoming telephone lines as well as serving clients.
Managing cattery bookings and occasionally helping with general cattery duties
Booking appointments and Ezyvet diary management.
Taking payments and balancing the till at the end of the day.
Product sales and client education.
Ordering stock and general stock control duties
Computer data entry and general administration.
Managing the reminder system and sending out client letters.
Unpacking of daily orders and stocking shelves.
Ensuring front of house is always clean and presentable.

The ideal candidate should have:

At least 3-4 years’ reception experience and a passion for the pet care industry.
The ability to work well within a team environment and work autonomously.
Possess excellent customer service and communication skills.
Be able to multi-task, remain calm under pressure and be detail orientated.
A willingness to learn and inform our clients about animal health products.
A desire to OWN the reception role and really make it their passion.

For more information, please visit https://fitzroyvet.com.au/

National Veterinary Care (NVC) is a group of almost 100 clinics located across Australia and New Zealand. What makes us different?

Sounds great! How do I apply?

Please contact Tayla Hayes, Recruitment and Human Resource Management Assistant, via thayes@nvcltd.com.au or Apply Now.

The Vet Connection, East Fremantle WA (posted 14th August) Practice Management

the_vet_connection_navy_logo

We are looking for a very special person to join our team and to be a key contributor behind the scenes to the continued growth of our practice.

We are a highly motivated team of veterinarians and veterinary nurses practicing in a beautiful old heritage building in the leafy streets of East Fremantle. Our clients and patients are our number one priority and we pride ourselves on providing an exceptional level of veterinary medicine and patient care to satisfy our clientele on every occasion. We ensure this satisfaction by providing a level of customer service that surpasses expectations.

We are now looking for a very special person to join our team and to be a key contributor behind the scenes for the continued growth of our practice. The work is largely non-clinical. Veterinary industry experience is not essential but favourable. The role involves working closely and in conjunction with the practice principle.

Veterinarians and Head Nurses with previous experience will be considered.

You will need strengths in the following areas:

Highly organised.
Systems focused.
Enthusiastic, energetic and proactive.
Team player.
Effective communicator, particularly in the management of staff.
Ability to multitask and project manage.
Ability to work with no supervision.

Professional Skills required:

Staff management skills essential. This is one of the main requirements of the role. You will be managing staff on a daily basis. Assertive communication, the ability to manage staff performance and knowledge of workplace relations are essential aspects of this role.
Knowledge and/or experience in the Veterinary Industry is favourable.
Sound business knowledge and financial understanding essential.

Responsibilities:

General Office – including day to day running of the business, practice presentation, building maintenance and security.
Practice Protocols and Procedures – ensuring practice protocols are followed and helping with the development/revision of protocols and procedures.
Practice development – including KPI monitoring, reminders, health care program development, preparation and implementation of marketing strategies including newsletters, webpages, social media marketing and promotional events.
HR management – assisting with recruitment, running induction programmes, developing ongoing training programs, staff motivation and teamwork management.
Client relations – promoting a client-centred environment and assisting with resolving client complaints.
Inventory control, financial and IT management and OHS implementation.

What we can offer you:

38 hours per week
4 weeks annual leave
Excellent renumeration based on experience Ongoing business training and development Great staff discount policy Contribution to a great team

If you are just "looking for a job" then this position won't suit you. Additionally, if you do not have experience in the Management of staff, then your application will not be considered. However, if you feel like you meet the criteria outlined in this advertisement and you are enthusiastic, energetic and want to help us create something truly extraordinary, then please email your cover letter and resume to Attention Dr Liam Brown at: liam@thevetconnection.com.au

Please note: We will only be in contact with shortlisted applicants. Thank you for your application.

See our website https://www.thevetconnection.com.au/

Macquarie Vetz Animal Centre, Warners Bay, Newcastle, NSW (posted 14th August) Receptionist

Macquarie Vetz Animal Centre

Veterinary Receptionist

Experienced veterinary receptionist required for busy 3 vet small animal practice in lakeside suburb of Warners Bay, Newcastle. We need a friendly, welcoming receptionist to be clients’ first point of call with the practice, setting a positive tone for the client’s interaction with our hospital

Your Responsibilities will include:

Front desk reception - booking pets in, weighing, checking client/pet details, processing payments, managing accounts
Phone calls - handling appointment bookings and enquiries
Managing and sending sms and email reminders
Social media engagement
Managing correspondence including with other veterinary facilities.
Being passionate about animal health and well being

Desired Characteristics:

Honest, reliable, flexible
Ability to handle fast paced environment with minimum stress
Friendly, personable front of house manner with excellent customer service
Good time management, accepting of responsibility with high attention to detail
Excellent written and verbal communication
Previous veterinary hospital experience, such as veterinary nursing
Triage ability- knowing which cases need to be directed immediately to a vet/nurse and which enquiries can wait
Familiar with different payment options, eg Vetpay, Zippay

Job Description:

Hours 8:30am-1:30pm, with 30min lunch break
Nurses and Vets available to direct medical questions
This is strictly a reception/admin position and not suited to persons wishing to pursue a career in veterinary nursing

To learn more about Macquarie Vetz Animal Centre visit us at www.vetz.com.au or find us on facebook.

Please email cover letter and CV to vetz@bigpond.com

Animal Referral Hospital Canberra, Fyshwick (posted 12th Aug) Part Time and Casual Receptionists

VETERINARY RECEPTIONIST
Job Number: CB1908

Above award rates
Close to public transport and free on-site parking
Part-time and casual opportunities available

About Us

The Animal Referral Hospital (ARH) is a well-established group of specialist veterinary hospitals. We offer a wide range of specialist services and emergency and critical care through our facilities in NSW, ACT, VIC, QLD and SA. Services offered in our hospitals include internal medicine, surgery, oncology, ophthalmology, dermatology, animal behaviour, exotics and avian, diagnostic imaging, emergency and critical care, and physiotherapy.

See photos here

We are currently recruiting for Veterinary Receptionists to join our busy Customer Care team in Canberra. There are permanent part-time and casual opportunities available. Shifts are allocated over a fortnightly roster cycle to cover the operating hours.

The role

This role is primarily responsible for providing excellent customer service, including:

Being the first point of contact for our customers
Answering and directing a high volume of calls on a switchboard
Scheduling appointments
Processing payments
Administration support
Supporting our team of Specialists, Veterinarians and Nurses

Essential attributes

The successful candidate will be someone who is:

Committed to providing only the highest standard of care to our patients, customers and staff
Resilient with the ability to remain calm during highs and lows
Able and willing to work with a sense of urgency at times
Able to prioritise and multi-task effectively
Has an enthusiastic and positive approach to their work and the team
Clean and well-groomed personal presentation
Proficient in Microsoft Office – Word, Excel and Outlook

Desirable attributes

Knowledge of RX Works
Solid understanding of medical terminology
Qualifications in Veterinary, Emergency or health-related discipline.

This is an excellent opportunity for someone looking to join a bigger team, expand their skills and knowledge and work with a team of high-performing Veterinary specialists. Competitive hourly rate, staff discounts and rewards program available to the successful candidate.

If this sounds like your next role, please send a copy of your updated CV including a cover letter to recruitment@arhvets.com . Please quote job number in the subject of your email.

See our website http://arhvets.com.au/canberra/

Greencross Vets Caloundra, Sunshine Coast, QLD (posted 12th August) Full Time Practice Manager

Full Time Practice Manager
Caloundra, QLD

Over 1900 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 140 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.

We have an opportunity available at our Caloundra clinic for a Full Time Practice Manager to lead our passionate team! We are looking for an experienced team leader with exceptional communication skills who is ready to drive our business forward using well-developed business, customer service, human resource and operational skills. Our Caloundra clinic is medium-large volume and operates 7 days per week.

The primary responsibilities of this position include:

Managing the day to day operations of our clinic including: stock management, staff management and rostering, and maintaining client records;
Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care;
Leading and developing our team and building a positive team culture;
Ensuring that monthly KPI’s are met;
Driving our business forward through creating and implementing local marketing initiatives;
Delivering outstanding service and care to all patients and owners.

The ideal candidate will possess the following:

Certificate IV in Veterinary Nursing;
Previous experience as a Veterinary Nurse;
Proven experience in team management is highly regarded;
Strong coaching and leadership skills;
Experience with Rx works (preferred but not essential);
Strong communication skills;
Good business acumen;
Exceptional organisation and planning skills.

What we can offer you:

Commitment to your career development through access to continued education;
Access to a support network of like-minded professionals;
An interesting and varied role.

If this role could be everything that you are looking for and you would like to become part of our highly motivated and successful Greencross team, please send your application, including cover letter and resume, outlining your interest and suitability to:

Mitch Proestos
Area Manager
mitch.proestos@gxltd.com.au

Dr Paws North Ryde, Sydney, NSW (posted 8th Aug) Part Time Experienced Practice Manager

Dr Paws Vet Clinic North Ryde

Part Time Practice Manager Role at Dr Paws North Ryde

We are looking for an energetic and highly skilled practice manager to help us on our journey to be the best team and clinic we can be!

We are a growing small animal only clinic striving to achieve the highest quality of care for our fur patients and clients alike. The role will have you working alongside our head vet and head nurse to help drive our clinic forward!

The role is part time and there is flexibility around the hours. The exact hours required will vary with the workload as this is a new role, but would be a minimum of 10 hours per week with the possibility to expand this role as the clinic grows.

Your responsibilities will include but not be limited to:

general team management to help ensure client and clinical standards are met
administration, including rosters, pay roll duties, banking and liaising with the accounts team
ordering medications, consumables and equipment
reception and client liaison, including some handling of client issues
developing and formatting clinic protocols
following up and handling client accounts

The person we would like to join our team will:

have veterinary nursing and practice management experience
have excellent communication skills and work well under pressure
enjoy working as part of a team or independently if required
pride themselves on their customer service skills and care with patients
ideally have experience using Ezyvet practice software (but this can be taught)

Here to help

If you're ready to join our team clinic and looking to continue to build your career, then please send your application through to Matt at matt@drpaws.com.au We look forward to hearing from you!

Visit: www.drpawsnorthryde.com.au

Carlton Veterinary Clinic, Inner Northern Melbourne, VIC (posted 7th August) Part Time Reception Nurse

Carlton Veterinary Clinic is located Carlton, a lively neighbourhood known for its “Little Italy” scene and immediately adjoining Melbourne’s central business district. We are spoilt for choice with an array of amazing cafes surrounding the clinic, many just a short stroll away. Please see here for more information on our location

Carlton Veterinary Clinic is a small animal veterinary practice providing veterinary service at the highest level, with an established core of committed clients. We are currently looking for a motivated and compassionate Part-Time Receptionist to join our lovely team. This role requires commitment to approximately 42 hours per fortnight and the ability to fulfil some nursing duties which include but are not limited to holding patients, assisting Vets and taking bloods.

The right candidate will have a commitment and passion for high level patient and client care and the desire to provide exemplary customer service. The perfect candidate will be able to work independently and as part of a team whilst demonstrating strong communication skills, along with having a collaborative team approach.

What we are looking for:

A minimum of 12 months experience in Veterinary Nursing with appropriate qualifications
An ability to work efficiently, both independently and as part of the team
Exceptional customer service skills
Excellent written and verbal communication skills
Demonstrated client relationship building skills
A hard working and a hands-on approach to your work
A willingness to roll up your sleeves and get involved at all levels, with energy and drive
Effective time management and organisation skills.

What we are offering:

Focus and commitment on your professional development
Access to a great team of Veterinarians and Nurses
Flexibility and adventure with the possibility of working across any one of our NVC clinics nationally if you so desire

To learn more about our clinic please visit https://carltonvet.com.au/

Our clinic is part of National Veterinary Care (NVC), a group of nearly 100 clinics located across Australia and New Zealand. What makes us different?

If you are interested in working with a great team with plenty of support and challenging and rewarding cases, please Apply Now or contact Tayla Hayes, Recruitment and Human Resources Assistant via thayes@nvcltd.com.au!

Hampton Park Veterinary Hospital, South-East Melbourne, VIC (posted 6th August) Part Time Customer Care

Customer Care Part Time

We require a customer care superstar to join our team.

You will be the welcoming face of the practice and responsible for taking care of ‘front of house duties’.

If you have a “nothing is too much trouble" attitude and are willing to go above and beyond to "wow" our clients then you will be the perfect fit..

We need a dynamic personality to win over our clients.

This role is the vital to our entire team performing seamlessly!

Maybe you have previous veterinary nursing experience and want to move fully into a customer care role or be from a completely different industry.

The clincher is you must possess proven outstanding customer care skills.

You must be able to thrive in a busy, dynamic environment manage multiple priorities at once and have attention for detail.

If you are organised, can work unsupervised and follow instructions(....with your own flare and initiative of course ) then this job is for you!

The role has some flexibility, 12-24 hrs per week. You must be available for morning, evening shifts and Saturday morning shifts shared on rotation.

If you think you could be our next team member then we need to hear from you.

This is strictly customer care role and will not lead to a veterinary nursing placement.

Please email a cover letter and CV

Dr Cameron Rain

Email application@hamptonparkvets.com.au

www.hamptonparkvets.com.au

Lakeside Veterinary Centre, Joondalup (posted 5th August) Full or Part Time Experienced Receptionist

Lakeside Veterinary Centre Joondalup is looking for an experienced full or part time receptionist to join our team.

We are seeking a receptionist with a background in the veterinary industry, preferably with a Cert IV in Vet Nursing. The right candidate needs to show exceptional communication skills that can impress a customer from the moment they walk through to door to the time they leave. We pride ourselves on the quality of both our customer and patient care.

The other skills you would need to demonstrate are:

Time management
Effective triage and experience in scheduling for a smooth workflow
Multitasking and acceptance of responsibility
Client care and dispute resolution
To be able to work easily and adapt to a team environment – we are a ZERO in house politics company
Be proactive to make the hospital work efficiently and safely
Familiarity with OpenVPMS

The roster would be approximately 20-38hrs/week including some Saturdays. Your ability to be flexible with hours and help with other staff being on leave would be seen favourably. You will be working with our team of 15 vets, nurses and support staff.

We are a well-established small animal hospital in Joondalup with a comprehensive list of services including surgery & medicine, chemotherapy, sonography, in house diagnostics, cat & dog boarding, doggy day care, puppy classes, grooming and an underwater treadmill for canine rehabilitation. We also are part of the final year vet student GP training program at Murdoch University. Helping to keep that all going should be enough to keep your job satisfying and different every day!

The position is available now, however finding the right fit is more important.

All enquiries must contain BOTH an application letter and up to date CV with professional referees and sent to Carolyn Newell, Practice Manager at info@lakesidevet.com.au

Visit https://www.lakesidevet.com.au/ and

Advanced Vetcare, Kensington, VIC (posted 5th August) Part Time & Casual Receptionists

EXPERIENCED VETERINARY RECEPTIONIST REQUIRED

Advanced Vetcare is a veterinary referral centre with 24 hour emergency and critical care support. We are a purpose built facility in central Melbourne. We currently house specialist small animal surgery, internal medicine, oncology and ophthalmology services. We also offer rehabilitation services in the form of veterinary physiotherapy and canine hydrotherapy.

Applications are invited from experienced nurses or veterinary receptionists to fill part time or casual reception positions. The successful candidate will have the ability to work closely within a supportive team, but also efficiently and independently in a sometimes challenging and unpredictable environment. The position will require someone with a friendly, welcoming and professional attitude, as well as outstanding communication skills. This is a position for someone who takes customer service to the highest level and who will always strive to achieve the best outcome for our clients and our patients.

Please note this is not a training position and a minimum of two years experience in a clinic is desired. This position will contribute to our hours rostered over weekday, weeknight and weekend shifts.

We are a large and dedicated team in a progressive hospital who aims to provide the highest level of service to our patients, our clients and our referring vets. Interested parties should submit a letter of introduction, resume and three current referees to the details below prior to Friday 30th August 2019

nickee.angell@advancedvetcare.com.au

www.advancedvetcare.com.au

Majella Snelling ACVN
Business Manager
Advanced Vetcare
Level 1, 26 Robertson st
Kensington Vic 3031
ph 03 9092 0400
fax 03 9376 8567
www.advancedvetcare.com.au

Old Mill Animal Hospital, Moreton Bay Region (posted 2nd August) Practice Manager

Old Mill

The Old Mill Animal Hospital is a one-stop, full-service pet health facility, built in and around Dayboro's historic old sawmill building. Transformed into a small animal clinic in 2005, and an elite mixed animal hospital over subsequent years, the 'Old Mill' is a true symbol of old meeting new.

The state-of-the-art diagnostic equipment and luxurious animal accommodation is in contrast to the vintage charm of the rustic building and the familiar warmth of the animal care team. From the moment you walk in, you are greeted with that country kindness. We are committed to providing our clients with the highest level of professional and compassionate veterinary service.

We are currently seeking an experienced Full-time Practice Manager with a minimum of 2 years Vet Nurse experience. The successful applicant will be required to work an average of 38 hours per week which may include some Saturday work from time to time.

What we are looking for:

A minimum of 2 years’ Vet Nurse experience
Experience in small business management or supervision, particularly within a healthcare/similar industry
An ability to lead and manage a dynamic and high achieving team
Exceptional customer service skills
Excellent written and verbal communication skills
Demonstrated client relationship building skills
A hard working and a hands-on approach to your work
A willingness to roll up your sleeves and get involved at all levels, with energy and drive
Effective time management and organisation skills.
Sound business knowledge and financial understanding with the ability to review financial information, set and achieve targets, and implement effective plans,

Our clinics are part of National Veterinary Care (NVC), a group of over 100 clinics located across Australia and New Zealand. What makes us different?

National Veterinary Care believes that if we put our people first, the results will follow. We achieve this through having a highly qualified Veterinary Surgeon as our General Manager – Veterinary Services, who keeps our clinical standards at the forefront of business decisions. We achieve it through our Veterinary Training Centre – industry firsts where we offer practical CPD in everything from behaviour through to orthopaedic surgery – so that you have the skills and confidence to care for every pet who comes through your clinic doors. Click here to see more!

We empower our Lead Vets and Practice Managers to run their clinics the way they see fit, providing admin support where needed. We don't re-brand our clinics. We empower our Graduates to achieve their goals through mentoring, internships and hands on workshops. We empower our Nurses to support their teams through upskilling and team consulting. Our scale allows us to ensure our clinics are well equipped and maintained, but we still want each individual clinic to have their own personality in their communities. Our Wellness Program allows you to teach your clients about preventative healthcare and build lasting relationships.

Sounds great! How do I apply?

Please contact Tayla Hayes, Recruitment Assistant, via thayes@nvcltd.com.au or 07 3063 0922

Pet Universe Veterinary Centre, Northgate, SA (posted 30th July) Full Time Head Nurse & Clinical Assessor

Head Nurse & Clinical Assessor – Pet Universe Vets Northgate

Pet Universe is a progressive, high quality, small animal veterinary practice located 10 minutes from Adelaide’s CBD.

With many years of veterinary experience, we have become an employer and practice of choice. We are also the Small Animal Practice of Excellence Winners 2015 and Telstra Small Business Awards SA 2016 and 2015 Finalists.

Pet Universe Veterinary Centre has now expanded into the field of canine rehabilitation and regenerative medicine. Dr Chris Lee, Principal Veterinarian & Owner is now a qualified Certified Canine Rehabilitation Practitioner (studied at University of Tennessee, USA & internship at Veterinary Orthopaedic Sports Medicine in Maryland, USA).

With an increasingly complex surgical & rehabilitation caseload in a field that is at the forefront of veterinary technology & medical advances, we require an individual that can keep up with the training & clinical needs of this fast paced environment and who has experience in regenerative as well as orthopaedic clinical nursing.

Head Nurse at Pet Universe Veterinary Centre Northgate and Clinical Assessor for the Pet Universe Group (Pet Universe Broadview & Pet Universe Northgate). This is a fulltime position which requires on-call (Monday – Friday inclusive) phone support as required for any after - hours team support.

Main Responsibilities

Overall responsibility for higher level decisions & content on training manuals & programs
Work closely with Managing Partner to develop a high performance team at both practice
Work closely with Managing Partner to deliver high quality patient care
Liaise with the Group Practice Theatre & Equipment Supervisor & Practice Administrator on all OH & S and equipment issues.

The role entails efficient running of the hospital, managing the clinical team & workload, & performing regenerative medicine & complex orthopaedic procedures with Dr Chris Lee, Principal Veterinarian.

Clinical training, mentoring and a number of practice management tasks (see below) are also required of this role.

Main Tasks

Clinical nursing duties including theatre nurse on advanced orthopaedic and regenerative medicine /canine rehabilitation cases which includes processing stem cells, PRP, needle scope arthroscopy & soft issue ultrasonography.

Work as part of the Practice Management Team to achieve Practice primary aims. Prepare and/ or organise implementation of clinic policies & animal care education systems. Implement practice promotion policies

Delivery and review clinical & customer service training. Training & induction of new team members & work experience students. Responsible for writing & updating training materials including "The Nurse Bible" to keep apace of changing needs. Conducts 6-monthly performance appraisals on direct reports in conjunctions with the Managing Partner

Organise human resources in liaison with the Managing Partner & Associate Manager. Provide on-call support to team members out of hours Monday – Friday inclusive (calling in sick etc.)

Alongside Managing Partner (Claire Lee) & other managers to develop & implement new practice initiatives such as nurse consults, rehabilitation consults & services, weight loss and dental care programmes, all day consulting, support & mentoring schemes for junior veterinarians & nursing staff.

This position also requires that you must complete the appropriate training (paid for by the company) so you can holds the positions of Chief Fire Warden and First Aider

Under take /oversea the efficient retail & clinical ordering, reminder systems, unpacking & processing of incoming stock order, day to day staff issues. Manages inventory and advises on mark ups & pricing. Attends industry seminars on inventory and other management issues as well as clinical seminars & new product launches. Liaises with representatives from pharmaceutical and specialist pet food companies as well as drugs wholesalers (Provet -Henry Schein).

Qualifications & Experience

Hold a Certificate 4 in Veterinary Nursing & a clinical training qualification.
Proven, consistent track record in high level clinical nursing, clinical training, clinical management & trouble shooting.

A minimum of ten years' experience in nursing demonstrating progressive increase in skills & role responsibilities, with at least five years of Head Nurse experience and an eagerness to learn and support /augment clinical change & support the training needs required to implement this change.

All applications will be handled in strictest confidence. Please email your C.V. to Claire Lee, Managing Partner at clairepentonlee@gmail.com

For more information, see www.petuniverse.com.au/vet-northgate and

Ringwood Vet Emergency, Melbourne East (posted 26th July) Lead Vet Nurse

ringwood_vet_emergency_2_logo

HEY YOU. Yes, you. Stop searching for a fun, fantastic job - you’ve just found it.

Do you feel like you are ready for a new phase of growth in your career but at the same time not sure what you are looking for?

Have you been hearing about “nurse empowerment”, love the sound of it and want to participate but don’t know what it looks like?

We know what it looks like. And we need YOU.

We are looking for someone who is proud to be a vet nurse and thinks vet nursing is the best job in the world.

We are looking for someone who is courageous and wants to be part of rapidly growing 24/7 emergency centre and day hospital and take on the challenge of scaling the nursing output of our constantly growing team (soon to be 40+ staff).

We are looking for someone who is bold and determined to shape the next generation of aspiring vet nurses to be the best in the industry and develop our nursing internship program.

We are looking for a leader.

You are expected to take the lead in tackling emergency trauma cases, CT scans, ICU internal medical cases with CRIs running everywhere, back to back ex-lap surgeries and so much more, all at emergency hours.

You should be excited to provide an industry-leading customer experience for our clients, an individually tailored wellness plan for each of their pets and be an extension of their family.

Most importantly, you will be eager to continuously reiterate and advance the back-end operations from setting a gold standard in theatre nursing, be a role model for junior nurses and ensuring the rest of the team will be able to deliver the premium level of experience that our clients want.

To be considered you must have a Certificate IV Qualifications as a Veterinary Nurse (or equivalent) and a minimum of two years' nursing experience, ideally in a fast-paced environment. A diploma is preferred. Aspiring NVE candidates will also be considered.

Remuneration will be $70k - $85k depending on experience. 4 weeks of annual leave provided and 1 week of paid C.E. leave will be provided for those who strive for excellence.

These are some hard criteria that must be met:

Must possess above average: client service, phone, communication, and computer skills.
Must have the ability to take direction well.
Must have excellent written communication skills including punctuation, spelling, and grammar.
Must be able to handle money accurately.
Must possess sound decision-making skills and multi-task while working in an environment with stress.
Must have the ability to work a roster which may involve day, evening, weekend and public holiday shifts
Must live reasonably locally and available on short notice. Driver’s license and car is a must.

If you think you are exactly who we are looking for. Please send your information by following this link
https://docs.google.com/forms/Leadvetnurse

See our website https://www.ringwoodvetemergency.com.au/

Oakleigh Central Veterinary Clinic, South-East Melbourne, VIC (posted 25th July) Full Time Senior Vet Nurse

Senior Veterinary nurse required for a full time position at the Oakleigh Central Vet.

We are a successful small animal practice with a wonderful, close knit team. We work out of a fully renovated, purpose built clinic five and a half days a week. Our clients and their pets are our number one priority, after all, without them we would not have a business!

To be successful in this position you will need the following:

Certificate IV or higher
A strong customer service background
A focus on customer relations
A minimum of three to four years previous nursing experience
An eye for details
Great communication skills
Self motivated
Great team player
Must have experience collecting blood
Must have experience running cytology
Running in house labs
Must be able to place catheters

Our clients and their pets are our priority and we pride ourselves on going the extra mile for them.

We are a reasonably small, busy practice and work closely together, the applicant will need to be both self motivated and able to work in a team environment.

Ideally the applicant will have experience using RX works, grooming and be comfortable with all aspects of general nursing.

If you think this role is a good fit for you, please contact Julie or David
info@oakleighcentralvet.com.au
03 9568 2211

For more information, see www.oakleighcentralvet.com.au and

Cowra Veterinary Centre, Central Western NSW (posted 24th July) Part Time Experienced Receptionist / Vet Nurse

Cowra Vet Centre

Receptionist/Veterinary Nurse

About the Position:

The small friendly team at Cowra Veterinary Centre is looking for an experienced receptionist/veterinary nurse to join us in a permanent part-time role (3 days per week – Monday, Wednesday and Friday). The role is primarily veterinary reception with some flexibility to include regular nursing shifts. There is a possibility of Saturday morning reception and/or after-hours on-call veterinary nursing work as well.

Unfortunately, this position would not suit a veterinary nursing student looking for work placement hours as we are looking for someone with experience in veterinary reception and/or veterinary nursing.

We know that reception is the hardest job in a veterinary clinic – it is crucial to make the right first impression on our clients. What happens in reception flows on to everyone else in the clinic so it is vitally important for our staff and our business to find the right person for our reception position.

About You:

Do you match the description below? If so, we want to hear from you!

Essential:

Previous experience working as a veterinary receptionist/nurse, preferably in mixed practice
Excellent customer service and communication skills with professional telephone manner
Good over the counter product knowledge (flea, worm etc products)
Warm and friendly personality, both in person and over the phone
Positive can-do attitude and a sense of humour
Enthusiastic, proactive and self-motivated with strong common sense
Genuine enthusiasm for helping people (someone has to bring the animals in!)
Confidence in dealing with people and with computers
Ability to listen to and determine clients and team members’ needs and requirements
Ability to multi-task and work well under pressure during busy periods
Exceptional time management and organisational skills
Good attention to detail and a passion for problem-solving
Ability to work as part of a small team
Genuinely compassionate, patient and empathetic
Honesty and resilience
Clean and tidy workspace and personal appearance
Take pride in their work
Treat the business as if it were their own
Welcomes feedback

Desirable:

Previous experience with Vision practice management software
Experience with marketing including social media

About Us:

Cowra Veterinary Centre is a 2.5-vet rural mixed practice located in the central west of NSW. We moved into our new purpose built clinic two years ago so everything is clean and new and works really well. We have a small, happy and harmonious team (3 vets, 2 full time nurses and 2 part time nurses) and are committed to great service for our clients and high standards of care for our patients. We believe in the importance of a good work-life balance (work to live, not live to work) and encourage positive mental health practices. Continuing education is strongly encouraged for all staff.

Our caseload is approximately 3/4 small animal and 1/4 large animal (beef cattle, horses, sheep, dairy cattle). We are open 5.5 days per week and offer a 24 hour emergency service. We run a branch practice in a nearby town two afternoons per week.

For more information on our practice, please see www.cowravet.com.au or

Cowra Veterinary Centre, 32 Grenfell Road, Cowra NSW 2794

For further information or to apply, please contact Dr Peter Launders on 02 6341 3113 or email cowravet@bigpond.com

Vets At North Rocks, Hills District (posted 23rd July) Full or Part Time Receptionist/Nurse

vets@north_rocks.JPG

Vets At North Rocks is a small suburban clinic located in Sydney’s northwest. We are a team of 2.5 vets supported by three nurses. We strive to provide the best standard of care to our dedicated clientele and their pets in a relaxed and supportive environment. Our staff are highly trained, and our veterinarians’ knowledge is kept up to date through continuing education. We are a fully-equipped hospital with two consultation rooms, separate dog and cat wards, sterile surgery, computed radiology, ultrasound, ECG, doppler, IV fluid pumps, and in-house IDEXX laboratory so that you can work up and manage your cases to the best of your ability. Beyond our veterinary services, we also offer dog grooming, cat boarding, and puppy preschool.

We are looking for a full or part time receptionist to join our team as we bid farewell to one of our long-term employees in the next few months. The role is for a receptionist, but the candidate will be required to provide some nursing relief during the day or when other nurses are on leave.

The successful candidate will have the following attributes:

Excellence in customer service and phone manner;
Ability to work in a small team; to give direction and to provide support
to team members when needed
Friendly and confident disposition to provide our clientele our desired
quality of service
Availability to work either full or part-time
Interest in small animal general practice

Enrolment in, or completion of a veterinary nursing qualification will be seen as a distinct advantage but is not necessary in order to fulfil the needs of the role. Training will be provided on job.

Our opening hours at 8am-7pm weekdays, and 9am-1pm Saturday only.

Receptionist shifts are typically 9am-530pm weekdays.

If you think you might be well suited to the role or have any further questions, we would love to hear from you. Please direct any enquiries to Georgia Marsden at info@vetsatnorthrocks.com.au or give us a call on 9873 1660.

See our website https://www.vetsatnorthrocks.com.au/

Lort Smith Animal Hospital, North Melbourne, VIC (posted 22nd July) Part Time & Casual Customer Service Officers

Customer Service Officer

Permanent Part time & Casual positions available
Located in North Melbourne
Join Australia’s largest Animal Hospital

Lort Smith’s mission is to improve the health and happiness of animals and the people who care for them. We do this via three very important streams of work; in our hospital by providing exceptional veterinary care and preserving the human-animal bond irrespective of a person’s circumstance; in our adoption centre by providing sanctuary, rehabilitation, welfare and a new home for animals; and through our community outreach programs by promoting responsible pet ownership and nurturing the human-animal bond. To learn more about Lort Smith go to: www.lortsmith.com

Our Customer Service Officers contribute to the quality care for animals, promote responsible pet ownership, foster awareness of animals and benefits they bring by delivering our vision, mission and values of Lort Smith. This role is responsible for delivering an exceptional customer experience, growth and reputation of Lort Smith through building rapport, identifying customer needs and managing customer concerns and will deliver peace of mind.

Reporting to the Customer Services Supervisor, you will be the first point of contact for our clients and responsible for maintaining a professional customer service experience via our call centre and Reception area.

To be successful in your application, you must be able to demonstrate:

A minimum of two years’ experience in a dynamic customer service environment, preferably within a veterinary environment
Ability to work in a dynamic customer service environment, with strong phone/contact centre skills and face to face interaction
Commitment to the delivery of outstanding customer service
An understanding and empathy for the important role animals play in people’s lives
Developed negotiation skills and ability to have difficult conversations with people in distress
Strong organisational skills and the ability to prioritise and problem solve
A positive and resilient attitude is essential
Ability to be a team player and lead by example
Well-developed computer literacy skills

We are looking to fill this vacancy as soon as possible so if you meet the requirements for the role listed above, please apply via the following link: http://adr.to/bowvg

Sydney Animal Hospitals - Northern Beaches, Newport, NSW (posted 12th July) Full or Part Time Senior Vet Nurse

LIVE AND WORK AT THE BEACH!!!
FULL TIME/PART TIME EXPERIENCED SENIOR NURSE REQUIRED

Sydney Animal Hospitals – Northern Beaches Veterinary Hospital is expanding our team!

Our rapidly growing practice in Newport, on the beautiful Northern Beaches of Sydney need a new team member. We are looking for a self-motivated and enthusiastic Veterinary Nurse with at least 2 years experience to join our established and growing team. Our hospital is committed to providing an exceptional level of patient care and customer service within a high standard, professional and fun working environment.

Our newly renovated hospitals has all the toys including; IDEXX Catalyst One/ Procyte/ Snapshot Dx in house pathology, and vetstat in house blood gas analyser, CR digital radiography, full iM3 dentistry equipment and digital dental radiography, 2 ultrasound machines, multiple isoflurane anaesthetic machines with piped oxygen throughout the hospital, separate dog, cat and ICU wards, pulse oximetry, doppler, apalert and mindray monitoring equipment, ventilator, full orthopaedic surgical equipment, brand new operating theatre and much more. We also conduct puppy preschool and offer pet grooming services.

You will be working with highly experienced veterinary nurses and under the guidance of dedicated and experienced vets capable of the full spectrum of general practice and emergency medicine and surgery. The management are committed to personalised, ongoing, professional development and you would have a tailored professional development plan mapped out following induction.

Essential criteria:

Excellent communication skills and sound product knowledge
At least 2 years veterinary nursing experience (Certificate IV Veterinary Nursing)
Excellent Customer service skills & experience with nurse reception duties.
An ability to work largely unsupervised but to equally be able to work as part of a cohesive team.
A strong knowledge and competency in all aspects of surgical nursing tasks including anaesthesia (including induction and intubation), patient monitoring and surgical pack preparation
An interest and competency in medical nursing including placing intravenous catheters, collecting blood samples, conducting routine dental procedures and critical care
An ability and sound understanding in the use of equipment including in-house IDEXX pathology machines, digital radiography, dental radiography and dentistry units
Be computer literate (and preferably have experience with Rx works software) and SmartFlow patient monitoring systems
Mentoring and supervising Junior nurse and kennel hand staff.
Show initiative, have strong attention to detail and an ability to multitask.
Takes pride in their work and maintenance of all hospital areas.
Strong organisational skills and a perfectionist

The successful applicant will work a 38-40 hours a week as Full time, however part time and casual applicants will also be considered.

Overseas applicants are welcome to apply and sponsorship will be considered for the right applicant.

This position involves both veterinary nursing and veterinary reception duties. Pay and conditions are in compliance with the relevant award and commensurate with experience. Our Hospital is open 7 days a week from 7am-9pm, our rotating roster includes evening and shared weekend work (penalty rates apply).

If you are interested in working in a state of the art hospital that strives to offer the highest standard of patient care, only a stone’s throw from the beach, then this position is for you!

Check us out on YouTube and read a staff Testimonial!

To apply or enquire please forward your resume and a covering letter to vanessa@sydneyanimalhospitals.com.au

Brunker Road Veterinary Centre, Adamstown (posted 12th July) Casual Experienced Vet Nurse/Receptionist

Brunker Road Veterinary Centre is an advanced, modern, small animal hospital with 8 veterinarians committed to excellence in the veterinary industry. We offer a comprehensive small animal service for the Newcastle and Hunter region, including referral services. Visit https://www.brunkerroadvets.com.au/ to view more about our hospital.

Our team is a hardworking, dedicated, group, who also enjoy many educational and social activities outside of the clinic hustle and bustle.

Brunker Road Veterinary Centre is seeking a flexible and highly motivated nurse to join our team. This is a casual position. You will be required to work varying shifts including early mornings, evenings, weekends and public holidays, in the areas of boarding, reception and nursing. To be considered for the position the candidate must hold a certificate 4 in Veterinary Nursing with a minimum of 2 years post qualification experience.

See clinic photos here

Key skills for this role include:

Strong written and verbal communication skills
Ability to work in a fast-paced, multifaceted environment
Ability to work autonomously, and also as part of a team, maintaining a positive attitude
Flexibility
Great work ethic
High attention to detail
Excellence in customer service
Experience with RX Works
An interest in all aspects of veterinary care including medical, surgical, behavioural, customer service and animal care
Triage
Confidence in all aspects of veterinary nursing, including venepuncture and catheter placement, simple and complex procedure preparation and anaesthetic monitoring, monitor and treat hospitalised patients, Perform treatments and post-operative care

To be successful in this position you will have:

Certificate IV in Veterinary Nursing or equivalent
Minimum of 2 years of experience as a veterinary nurse (post-qualification)

If you would like to join our dynamic and fun team, please attention resumes to Elise MacPherson brunkerroadvets@bigpond.com

Vets @ Acacia Gardens, Western Sydney, NSW (posted 9th July) Full Time Reception Nurse

Veterinary Receptionist

Do you understand how essential customer service is to a business? If you do, an exciting opportunity has come up to join our exceptional team as a full-time receptionist! We are looking for a customer service superstar who is a well-presented team player with a keen interest in animals and an enthusiastic attitude towards helping our clients and their pets.

Vets @ Acacia Gardens is a purpose built and modern veterinary hospital that was established to provide the highest standard of professional care in a friendly and compassionate environment in the growing North West of Sydney. Our highly dedicated and supportive team includes 5 veterinarians, 10 nurses, 1 other receptionist and we are now looking for that special someone to join us as an additional receptionist to handle our growing client base.

Please see photos here

Your general duties will include:

Handling client enquiries
Taking phone calls
Making appointments
Admitting and discharging patients
Managing accounts
Ordering and stock management
Some veterinary nursing may be required
Liaising with suppliers

The successful applicant will:

have time management and organisation skills
be an excellent communicator with the ability to demonstrate compassion, sensitivity and understanding towards our patients, clients and colleagues
be able to think quickly and accurately in order to manage multiple tasks
demonstrate a desire to learn
be familiar with Excel and Word +/- experience using VisionVPM computer programme (preferred but not essential)
be driven to provide great patient and client care
have the ability to remain level-headed even when under pressure
have a positive, can-do attitude and be willing to get amongst the action
have good work ethic and be able to work unsupervised and independently
have a minimum 1 year experience in a customer service role
Certificate IV in Veterinary Nursing or other experience in the pet/veterinary industry is preferred but not essential (candidates that have industry experience or reception/administrators who are interested in completing the course are welcome to apply)

The role and benefits:

Pay is Above award
4 weeks annual leave
38 hours per week with mixed shifts mostly Mon-Fri. but occasional weekend hours may be required
Supportive work environment
Opportunity to learn from a highly motivated team of vets and vet nurses
Great work colleagues!

Please apply if you want the opportunity to be a part of a team who takes customer and veterinary care seriously, while knowing how to have some fun along the way.

To apply, please send your CV to info@acaciagardensvet.com.au and attention to Clare.

For more information, see http://www.acaciagardensvet.com.au/ and

Animal Referral Hospital, Homebush NSW (posted 5th July) Part Time Overnight Veterinary Receptionists

Veterinary Receptionist – Overnight shifts
The Animal Referral Hospital – Homebush NSW
Job Number: HB1925

Are you a night owl?
Do you want to work part-time hours but earn full-time pay?
Do you have exceptional reception and customer care skills?

About us

The Animal Referral Hospital (ARH) is Sydney’s premier veterinary specialist referral hospital. We are located in Homebush (Sydney’s Inner West) and we offer a wide range of specialist services and provide 24-hour emergency and critical care to referring Veterinarians and the public.

Please see photos here

We are now recruiting for two x overnight Receptionists to join the team on a permanent part-time basis. This is a fantastic opportunity for anyone who prides themselves on being the professional face of a business, whilst delivering exceptional customer service to both internal and external stakeholders in a high-pressure environment.

Specific tasks include but are not limited to:

First point of contact for clients both over the phone and in person
Answering and directing calls on a busy switch line
Communicating effectively with clients and emergency staff in the hospital
Point of sale operations with cash, EFT and VetPay
General administrative duties to support the day Customer care team

The ideal candidate will be a reliable, resilient and dedicated team member. They will have a Cert II in Animal Studies (as a minimum) and at least 3 years’ experience in a Reception/Administration/Customer Care role. They will be comfortable with working autonomously, managing a switchboard and face-to-face customer liaison. Previous experience in a Veterinary environment will be highly regarded.

This a hugely rewarding role where the successful candidates will see themselves surrounded by a tight-knit Emergency and Critical Care team who are passionate about what they do.

Training provided and remuneration is commensurate to experience plus (great) shift loadings and superannuation.

To apply, please email your updated cover letter and resume to recruitment@arhvets.com

Please quote job number ‘HB1925’ in the subject line of your email. Please address applications to:

Belinda Tonna
HR Officer
Animal Referral Hospital
250 Parramatta Rd
Homebush NSW 2140
www.arhvets.com

The University of Queensland, Gatton, QLD (posted 28th June) Full Time Client Relationship Manager

SCHOOL OF VETERINARY SCIENCE, THE UNIVERSITY OF QUEENSLAND, GATTON, AUSTRALIA

Client Relationship Manager
The School of Veterinary Science has a rich history having been founded in 1936 and has a reputation for graduating self-reliant, independent and highly capable veterinarians with plenty of initiative and drive. The School has high quality facilities at the UQ Gatton Campus, providing the teaching, research and clinical infrastructure and resources to develop its strong reputation as a leading provider of veterinary training, research and clinical care. The school also maintains a small animal hospital and large animal clinic at Dayboro, north-west of Brisbane.

About This Opportunity
This position is located at The University of Queensland’s picturesque Gatton Campus (https://gatton.uq.edu.au/). Gatton Campus, UQ combines its Queensland Agricultural College heritage with modern research and teaching facilities in agriculture, agribusiness and veterinary science. Just over an hour’s drive west of Brisbane and five kilometres from the local township, the 1068-hectare Gatton campus offers a relaxed, friendly atmosphere and world-class facilities including the Queensland Animal Science Precinct, the UQ Veterinary Medical Centre, Gatton Research Dairy, nursery and glasshouse facilities, the southern hemisphere’s largest PV solar array research facility, and a pesticide wind tunnel facility. The campus also operates several commercial plant and animal production units in rural technologies to support teaching, research and hands-on training.

The Client Relationship Manager will lead the business development activities of the UQ Veterinary Teaching Hospital. The position will also be pivotal to developing and maintaining existing mutually beneficial relationships with surrounding veterinary practices and the community to secure the caseload and support required to provide high quality training to our BVSc, BVetTech students and DVClinSci residents.

As an advocate for the broader SVS Engagement and Advancement Strategies, the Client Relationship Manager will work closely with the VTH Business Manager and the School leadership to inspire the staff towards the common purpose and vision of the School “to provide global knowledge leadership through excellence in veterinary science”’. The role also supports the Business Manager to maximise the business efficiency of the VTH’s operations, and the Advancement Manager, Faculty of Science, to identify potential fundraising prospects and develop targeted fundraising appeals.

The position will be an active member of the School’s Engagement and Advancement Committees. This position would be based at the VTH (Gatton) and requires a passion for engaging clients. The position will actively engage with the external veterinary industry, related organisations and the Faculty of Science engagement team to enhance the profile of the VTH, the Veterinary School and the University.

Our Ideal Candidate
You must have ongoing unrestricted work rights in Australia to apply for this opportunity.
We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage (https://staff.uq.edu.au/information-and-services/human-resources/diversity) contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au.

What We Can Offer
This is a full-time fixed-term position of three years advertised at HEW Level 7.
The full-time equivalent base salary will be in the range $85,222 - $93,085 p.a., plus up to 17% superannuation (total package will be in the range $99,710 - $108,910 p.a.).
You will be able to take advantage of UQ Sport Facilities (https://uqsport.com.au), salary sacrificing options, on-campus childcare, discounted private health insurance, free parking, discounted veterinary access, development programs (http://www.uq.edu.au/staffdevelopment/) and many other benefits.
For further information, please review The University of Queensland's Enterprise Bargaining Agreement 2018-2021 (https://staff.uq.edu.au/files/20908/enterprise-agreement-2018-2021.pdf).

Questions?
To discuss this role please contact Weston Davis, School Manager on (07) 5460-1848 or email w.davis@uq.edu.au.

Want to Apply?
To submit an application for this role, go to http://search.jobs.uq.edu.au/caw/en/job/507804/client-relationship-manager and use the Apply button. All applicants must supply the following documents: Cover letter addressing key selection criteria; Resume.

Job No: 507804

Lennox Head Vet Clinic, North Coast NSW (posted 27th June) Experienced & Qualified Vet Nurse / Receptionist - Maternity Cover

Veterinary Nurse/Receptionist - Covering Maternity Leave

Lennox Head Veterinary Clinic is a small animal practice, providing veterinary services at the highest level. With an established core of committed clients we are seeking an experienced, passionate & motivated qualified veterinary nurse to join our lovely team in a casual capacity, covering Maternity Leave with a view to extend.

What we are looking for:-

Qualified Certificate 4 with a minimum of 4+ years experience working in the industry
Exceptional customer service skills & communicator
Strong team player
Effective time management & organisation skills
Excellent animal handling skills
Knowledge of Vetlink ideal but not essential
Drivers License
Current Ability to work in a team and remain calm under pressure

We pride ourselves on being a community practice, we are not owned by a corporation. Our clients come to us for the great care and service we provide. We have a wide and interesting caseload, small animal, wildlife and exotics. We have a friendly, happy and energetic team and would love someone with the same personality traits to join us.

To apply for this position, please email a covering letter and CV to: - admin@lennoxvet.com.au

Manningham Veterinary Clinic & Cattery, Bulleen, VIC (posted 20th June) Part Time Receptionist/Cattery Attendant

Manningham Veterinary Clinic & Cattery is a small animal veterinary practice, located in the suburb of Bulleen, Victoria and has been a feature of the local area for many years. We pride ourselves on delivering an exceptionally high standard of patient care and providing a low stress, force free environment for all our patients.

We are currently looking for a dedicated Cattery Attendant/Receptionist to join our friendly team on a part time basis with an immediate start.

The right candidate must be available to work every Saturday (8:30am - 1:30pm) and Sunday (11am - 12pm), as well as public holidays, school holidays and occasional weekdays to cover staff leave and busy periods etc. They will also be able to make themselves available at short notice, for short shifts, ideally living locally to the clinic and having a driver’s license and car.

A minimum of 12 working hours per fortnight is necessary.

This is the perfect job for someone looking to commence a career in the animal industry. The right candidate will possess a positive ‘can do’ cat-titude, be team orientated and have a love for animals; the recipe for providing superior care to our cattery guests and maintaining our catteries to the highest of professional standards.

Duties and responsibilities include, but are not limited to:

Feeding and monitoring cattery guests
Cleaning litter trays and washing dishes
Restocking
Completing boarding observation charts
Checking in and checking out cattery guests
Conducting cattery tours
General cleaning of the cattery
Reporting to the nursing team to assist with ad hoc duties in the veterinary clinic
Reception duties in the clinic including answering calls, greeting clients, processing payments
Maintaining exceptionally high standards of patient care and adhering to low stress handling protocol

What we are looking for:

Outstanding customer service - a friendly, positive attitude. You'll go above and beyond for our clients!
Strong communication skills including spelling, grammar and punctuation
Reliability and dedication to the role
Attention to detail
Quick learner
Efficient and possess good time management skills
A strong work ethic and ability to be flexible with working hours
Basic understanding of cat behaviour
Tech savvy with an interest in social media account management (preferred)
Experience working with cats in a boarding/shelter facility (preferred)
Residence within close proximity to the clinic (within 20 minutes preferred)

Training and support will be provided for the right candidate.

Please Apply Now by sending CV and cover letter to Tayla Hayes, Recruitment and Human Resources Assistant via thayes@nvcltd.com.au !

For further information about our clinic, please visit www.manninghamvet.com.au

Armstrong Creek Veterinary Practice, Waurn Ponds, VIC (posted 18th June) Full Time Customer Service/Clinic Coordinator

Armstrong Creek Vet Clinic

Customer Service/ Clinic Co-0rdinator

Opening the end of July, a brand new, innovative small animal veterinary practice.

This is a unique opportunity to be an influential practice leader to help implement the opening of the practice.

The successful applicant must be

Exceptional customer service and client rapport
Experienced in reception and clinic management of a SA practice
Be structured and very organised
Dynamic, self-motivated and career driven
Experienced and competent in manage human resources and social media
Outgoing, accommodating and bubbly
Work well within a team
Have excellent teaching skills to upskill junior staff
Co-ordinate daily clinic running
Must be able to triage phone call emergencies and walk ins
Have the personality to empathise with clients
Exceptional communication skills
Must have a broad knowledge of small animal protocols, procedures, vaccination schedules, worming, flea treatments and feeding.

Join the team in a brand new, purpose-built SA practice in a new development on the outskirts of Geelong. 10 minutes from the beaches of Torquay and start of the Great Ocean Road and 10 minutes to the city centre of Geelong.

Armstrong Creek is a master planned community that is a highly sought-after urban growth area. The community design of open spaces, schools, childcare centres, sports grounds, supermarkets, cafes, public transport and a walkable ethos sets a new benchmark in best practice urban development.

The successful applicant will be part of a highly skilled, vibrant, community focused veterinary clinic. The new concept in veterinary design sets a benchmark of only the highest standards of customer service, animal care, diagnostics and management.

Full time position
Monday – Friday with occasional Saturday mornings
Above award salary
Start Late July 2019

If you have the skills and passion to take on this role, please send your cover letter and resume to
info@armstrongcreekvetpractice.com.au

Greencross Vets Palm Beach, Gold Coast, QLD (posted 18th June) Full Time Senior Vet Nurse

Full Time Senior Veterinary Nurse
Palm Beach QLD

Greencross Vets, a pioneer in the Veterinary landscape for over 10 years, are committed to raising the industry bar and we want you to be a part of our journey! An exciting Full Time opportunity exists for a Senior Veterinary Nurse to join our passionate team at our Palm Beach clinic. Our ideal candidate is someone who has previously worked as a Senior or Head Nurse, with the ability to train and mentor others.

The primary responsibilities of this position include:

Delivering personalised and dedicated client care to all patients and owners;
Caring, handling and cleaning all animals;
Maintaining the overall hygiene of the practice, including surgical areas and equipment;
Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care;
Performing minor procedures when required;
Reception duties including being the first point of contact for clients, handling client enquiries in person and over the phone, scheduling appointments, managing client accounts, admitting and discharging patients.

The ideal candidate will have the following qualities and expertise:

Certificate IV in Veterinary Nursing;
A minimum of 3 years’ experience working as a Veterinary Nurse, preferably with experience training and mentoring others;
Excellent animal handling skills;
An extensive knowledge and understanding of veterinary nursing procedures;
Exceptional organisation, communication and customer service skills;
Flexible and adaptable within a team environment;
Knowledge of RX Works ideal but not essential.

What we can offer you:

An interesting and varied role as well as a dynamic and supportive team environment;
Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews;
Access to a support network of like-minded professionals.

Pay is commensurate with experience and qualifications. If this role is the right one for you, and you would like to become part of the dynamic Greencross team, please email your application, including a cover letter and resume, outlining your suitability against the above-mentioned criteria to:

Natalie Bass
Practice Manager
natalie.bass@greencrossvet.com.au

Armstrong Creek Veterinary Practice, Waurn Ponds, VIC (posted 18th June) Full Time Head Vet Nurse

Armstrong Creek Vet Clinic

Full Time – Head veterinary Nurse
Opening the end of July, a brand new, innovative small animal veterinary practice.

This is a unique opportunity to be an influential practice leader to help implement the opening of the practice.

The successful applicant must have

Cert IV Veterinary nursing
Minimum of 3 years’ experience
Have the highest standard and broad array of nursing skills
Experience in nurse consultations
Experience in clinic management of a SA practice
Be structured and very organised
Dynamic, self-motivated and career driven
Work well within a team
Ensue the provision of best practice patient care
Overseeing and streamlining procedures
Inventory control
Outstanding customer service
Fostering and supporting the highest quality teaching and mentoring

Full time position
Above award salary
Start Late July 2019

If you have the skills and passion to take on this role, please send your cover letter and resume to
info@armstrongcreekvetpractice.com.au

Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.