Vet Nurses and other support staff

Veterinary Receptionist, Admin and Practice Management Roles

Capital Veterinary Hospital, Phillip ACT (posted 13th June) 2 Experienced Veterinary Nurse/Receptionist

We are seeking two enthusiastic Veterinary Nurses/Receptionists to join our team. The successful applicants will be nurses who work hard to establish positive and supportive relationships with clients. They must have a welcoming attitude to greet existing and potential clients and build a friendly and supportive rapport with clients and staff alike. They will assist in surgeries, consults and treatment.

We are a brand-new veterinary hospital that serves Canberra and surrounding areas. We offer clients an extensive range of services including consultation, vaccination, desexing, advanced orthopaedic and soft tissue surgeries as well as afterhours emergency services.

This will be an exciting opportunity for the right person to help build up a veterinary practice that offers outstanding client care. We encourage you to read our clients feedback on Google review and our Facebook page.

We are a purpose built 100% small animal hospital. The practice has state of the art equipment including digital x-ray, dental machine, ultrasound, patient monitoring machine, microscope and in house IDEXX pathology system. All these are to make your job easier.

We are open seven days a week (Monday – Friday, 7am- 7pm. Saturday, Sunday, and public holidays 9am - 5pm).

There are two positions available with both week day and weekend work. Both positions will need to cover the receptionist job.

If you would like to realise your full potential as a vet nurse and get job satisfaction, then please join us. We will utilise all your nursing skills. You will be collecting blood samples, running blood tests, putting IV catheters, applying bandages, triaging the patients, performing AFAST, TFAST (under vet supervision), taking radiographs (under supervision) and monitoring the anaesthesia. If you would like to do more, just let us know.We believe in work satisfaction and will make sure you enjoy what you do.

An application including a cover letter and resume can be forwarded by email to:

Renata at: admin@capitalvet.com.au
PH: 0262825522

Veterinary Happiness Surgery, Redland Bay (posted 13th June) Casual Vet Nurse / Receptionist

About us:

Veterinary Happiness was established in 1998 by Dr Deborah Webb, with a vision to provide the most empathetic, caring, kind and clinically excellent service for all patients and their owners.

The building was renovated from being a Doctors Surgery into a modern, well-equipped Veterinary facility. The healthcare team has over 50 years of veterinary experience and 70 years in animal care. Everyone at Veterinary Happiness has an absolute love and compassion for dogs, cats and other furry and feathered critters.

The clinic is situated in peaceful, semi-rural Redland Bay, on the shores of the beautiful, pristine Moreton Bay Marine Park, in fact - step outside the front door of the clinic and you can actually see and smell the water! We are just 40 minutes South of Brisbane CBD and 40 minutes from the white sandy beaches of the Gold Coast. This means that you will be within easy access to both of these areas.

The Opportunity:

This position covers all aspects of veterinary nursing:

Assisting with a wide surgical caseload
Blood sampling and in-house pathology
IV catheter placement
Animal handling

There is also a component of reception duties including answering client enquiries over the phone, updating patient records, making appointments and discharge of patients.


Requirements:

The ideal candidate will have the following skills and expertise:

Qualified Cert IV in Veterinary Nursing with at least 2 years’ of clinical nursing experience.
Ability to effectively and consistently communicate with both clients and fellow team members in a constructive way.
Good time management and organisation skills.

Please send your CV via email to ramtin.safrang@vetpartners.com.au

Pet Medical Centre/Dubbo Equine Hospital, Dubbo, NSW (posted 13th June) Receptionist/Admin Assistant

VETERINARY RECEPTIONIST/ADMIN ASSISTANT

We are seeking an experienced front-of-house admin expert to make our reception really ‘rock’
We’re looking for a great listener who is compassionate and understanding of our clients and their beloved pet’s needs
Medical or veterinary experience will be viewed favourably
You must be a computer wizard and willing to quickly embrace our in-house computer system
You will take ownership of administration tasks which are essential to the smooth running of our practice
You need to be willing to provide exceptional care and go the extra mile for our clients, many of whom have been with us for many years
Our workplace fosters a team approach with open communication and support, encouraging personal and professional growth
Does this sound like you? Tell us about your skills and aspirations.
Email to: info@petmedicalcentre.com.au

Please click here to see photos!

Veterinary Specialist Services, Carrara, QLD (12th June) Practice Manager

Veterinary Specialist Services is a dedicated high quality small animal vet practice committed to providing the best possible care and facilities to our patients, their owners and our referring veterinarians.

This is an outstanding opportunity for a dedicated, compassionate, and energetic person to take on the full time role of Practice Manager at our hospital.

Our ideal candidate will be able to create an environment in which our team members enjoy their work, excel in their roles and service our clients. You will be responsible for leading and developing a growing team, identifying and implementing policies and procedures, coaching and mentoring, ensuring capability, growth opportunities and day to day operations.

See photos here

The role requires team leadership and development, as well as IT coordination, client care, health and safety, rostering, recruitment and dispute resolutions to ensure the smooth running of our hospital.

The ideal candidate will demonstrate effective communication skills, professionalism, ability to respond to complex problems promptly, and can take initiative to complete projects as planned.

If the above opportunity sounds like the right fit for your skills and experience, please apply or for a confidential discussion regarding the role or to view the full Job Description please contact Kylie Simmons on hr@vss.net.au

Peninsula Vet Care, Mornington, Vic (posted 11th June) Nursing Clinic Coordinator / Team Leader

Team Leader Required

Peninsula Vet Care is a group of five locally owned and operated veterinary hospitals combined with an emergency and referral centre on the Mornington Peninsula.

We are currently looking for a full time nursing clinic coordinator to lead a team of nurses at our new purpose built general practice hospital in Mornington.

This is a fantastic opportunity for the successful applicant to play a pivotal role in the running of our hospital, in a combined hands on nursing and leadership role.

The position entails:

4 weekday nursing shifts and a 1 in 4 weekend rotation
Allocated administrative time
Performance management of the nursing team (with support from the full time nursing manager)
Development and monitoring of nursing protocols
Facilitation of training and development of nursing team

You will receive a high level of support from a dedicated management team on a day to day basis along with professional career development.

Position requirements:

A Certificate IV in Veterinary Nursing
A minimum of 4 years' experience nursing
Prior team leader experience will be highly regarded but is not a necessity as we will provide you with training.
Effective interpersonal and communication skills
Strong problem solving and organisational skills

If this sounds like you, please send your application to jenna@penvetcare.com.au or call Jenna on 5986 6963 if you have any questions regarding this position.

Greencross Vets, Tweed Heads, NSW (posted 11th June) Full Time Practice Manager

Full Time Practice Manager
Tweed Heads, NSW

We have an opportunity available at our Tweed Heads clinic for a Full Time Practice Manager/Veterinary Nurse to lead our passionate team! We are looking for a qualified veterinary nurse and an experienced team leader with exceptional communication skills who is ready to drive our business forward using well-developed business, customer service, human resource and operational skills.

The primary responsibilities of this position include:

Managing the day to day operations of our clinic including: stock management, staff management and rostering, and maintaining client records;
Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care;
Leading and developing our team and building a positive team culture;
Ensuring that monthly KPI’s are met;
Driving our business forward through creating and implementing local marketing initiatives;
Delivering outstanding service and care to all patients and owners.

The ideal candidate will possess the following:

Certificate IV in Veterinary Nursing;
A minimum of 2 years’ experience working as a Veterinary Nurse;
Proven experience in team management;
Strong coaching and leadership skills;
Experience with Rx works (preferred but not essential);
Strong communication skills;
Good business acumen;
Exceptional organisation and planning skills.

What we can offer you:

A commitment to your career development through access to continued education;
Access to a support network of like-minded professionals;
An interesting and varied role.

If this role could be everything that you are looking for and you would like to become part of our highly motivated and successful Greencross team, please send your application, including cover letter and resume, outlining your interest and suitability to:

Dean Robinson
Area Manager
dean.robinson@gxltd.com.au

Comet Bay Vet Hospital, Rockingham, WA (posted 11th June) Casual Experienced Receptionist

About the role

We are a state of the art vet hospital in Golden Bay, dedicated to providing excellent client service.

We are looking for an exceptional receptionist to join our young and energetic team. You will be the first point of contact for our busy reception desk and will provide the highest level of professional service to our pet parents, suppliers and staff. If you have exceptional people skills and love animals, then this is the role for you. There is room for growth for the successful candidate. The successful applicant will work with a busy nursing and vet team and will need to be able to:

Excel in a busy environment
Manage a busy phone line and make appointments
Liaise and greet owners as they arrive
Collect payments & handling cash
Assist with animal handling
Create and receive orders as well as stock control
Update social media accounts
Provide assistance to other nursing/support staff as required and maintain a friendly, helpful manner at all times.
Keeping the public areas, reception and consulting rooms neat and tidy
This role is casual at this point in time, during school hours

About You

Minimum 2 years' experience preferably in a Veterinary practice
Driver's License
Able to use initiative
Dedicated to providing exceptional client service and approachable
Attention to detail
Highly organised
Effective listening skills
Practice high levels of cleanliness
Ability to work in a team and remain calm under pressure
Positive disposition
Certificate 4, Qualified, Veterinary Nurse an added advantage

What you will get

Supportive and positive team environment to learn new skills and build your career
Competitive salary commensurate with experience
Plenty of growth opportunities

To apply for this position, please email your CV along with a covering letter to: admin@cometbayvet.com.au

Reservoir Veterinary Clinic, Melbourne (posted 11th June)

Reservoir

Veterinary Nurse/Receptionist - Reservoir Veterinary Clinic

12 Month Fixed Term Contract – Maternity Leave Cover

Reservoir Veterinary Clinic is a small animal veterinary practice, providing veterinary service at the highest level. With an established core of committed clients we are seeking an experienced part-time Veterinary Nurse/Receptionist, with energy and drive to contribute to our committed and compassionate team.

We are currently looking for a motivated and compassionate Receptionist to join our lovely team in a part-time capacity for a 12-month Fixed Term Contract covering Maternity Leave. This role requires commitment to 60-70 hours per fortnight, including every second Saturday.

The right candidate will have a commitment and passion for high level patient and client care and the desire to provide exemplary customer service. The perfect candidate will be able to work independently and as part of a team whilst demonstrating strong communication skills, along with having a collaborative team approach.

What we are looking for:

A minimum of 12 months experience in Veterinary Nursing with appropriate qualifications
An ability to work efficiently, both independently and as part of the team
Exceptional customer service skills
Excellent written and verbal communication skills
Demonstrated client relationship building skills
A hard working and a hands-on approach to your work
A willingness to roll up your sleeves and get involved at all levels, with energy and drive
Effective time management and organisation skills.

What we are offering:

Focus and commitment on your professional development
Access to a great team of Veterinarians and Nurses
Flexibility and adventure with the possibility of working across any one of our NVC clinics nationally if you so desire

To learn more about our clinic please visit https://reservoirvet.com.au/

Our clinic is part of National Veterinary Care (NVC), a group of nearly 100 clinics located across Australia and New Zealand. What makes us different?

National Veterinary Care believes that if we put our people first, the results will follow. We achieve this through having a highly qualified Veterinary Surgeon as our General Manager – Vet Services, who keeps our clinical standards at the forefront of business decisions. We achieve it through our Veterinary Training Centres – industry firsts where we offer practical CPD in everything from behaviour through to orthopaedic surgery – so that you have the skills and confidence to care for every pet who comes through your clinic doors. Click here to see more! https://nvcltd.com.au/Veterinary-Training-Centre/

If you are interested in working with a great team with plenty of support and challenging and rewarding cases, please Apply Now! here https://applynow.net.au/jobs/NVC667-veterinary-nurse-receptionist

Vetwest Animal Hospital Whitfords, Hillarys, WA (posted 5th June) Full Time Head Vet Nurse

The Opportunity
Vetwest Whitfords is seeking an experienced nurse to join their team as Head Nurse. Whitfords is a very busy hospital with a large surgical and medical caseload so the successful applicant would be one who thrives working in a fast-paced environment.

About the Role
The Head Nurse is responsible for overseeing the efficient daily operation of patient care and surgical case workloads within the practice and ensuring that high levels of patient care standards and client communication are maintained. The Head Nurse works closely with, and reports to, the Practice Manager in relation to setting and maintaining a high quality of patient care and veterinary nursing standards within the practice. They take an active role in the hands-on and theoretical training of nursing skills to nursing and trainee staff in practice.

About us
Vetwest Animal Hospitals is a leading and highly regarded multi-vet company. Across our 16 locations, Vetwest Animal Hospitals are committed to providing excellence in veterinary care. Our aim is to provide a friendly work environment with an emphasis on high standards of care and continuing education.

Our Whitfords hospital is a purpose built, fully-equipped hospital and provides a great working environment which is busy, stimulating and well managed. The hospital offers

5 consulting rooms, an isolation ward and separate dog and cat wards.
Well-planned treatment room, wettable and two surgical theatres
Digital Radiology, Ultrasonography, IDEXX in house Pathology, IM3 Dental machine.
Surgivet patient monitoring machine.
A team of 12 Veterinary nurses.
6 experienced Veterinarians.
Our veterinarian team offers strong surgical and medical caseload.

About you
Essential

Certificate IV in Veterinary Nursing or the equivalent
A minimum of 5 years of experience in a senior veterinary nursing role

Desirable

Have recent experience in a similar role

The successful applicant will possess the ability to:

Work in a fast-paced environment and multi-task whilst overseeing the nursing team.
Remain calm and react quickly in stressful and emergency situations.
Work closely with the practice manager and veterinarians to enable the efficient coordination of medical and surgical caseloads and consultation schedules throughout each day.
Provide a strong central point of contact in the practice for all surgical and medical related workflows and issues.
Apply logical and critical thinking across a broad range of areas involving operational and medical issues.
Display a high degree of empathy and understanding towards the needs of the patients, the clients and the veterinary health care team.
Have a passion for teaching junior nurses.

The Benefits

Salary is above award and will be dependent on the experience you bring to the role.
4 weeks of annual leave
Full-time (38 hours)
Continued training and education to assist you in the role
Generous staff discount policy

To register interest, please submit apply online with your CV or via email to ramtin.safrang@vetpartners.com.au

Mivet Leeton/Narrandera, Riverina, NSW (posted 4th June) Full Time Head Vet Nurse

Full Time Head Nurse required in the Riverina

Mivet Leeton/Narrandera is seeking an experienced nurse to help in leading the team!

A bit about us: We are predominantly small animal and have a strong focus on customer service and supporting staff in continuing to grow and develop professionally. We also believe in fully utilising our nurses by allowing them to really use their nursing skills.

If you would like to know more about us check out mivet.com.au

What we need: An experienced nurse who loves to use their nursing skills and strives for best practice both for the patients and their owners. Someone who can handle a busy surgery day and help less experienced nurses develop their skills as well.

The ideal candidate would possess:

At lease 3 years experience full time as a Veterinary Nurse
Certificate IV in Veterinary Nursing or Veterinary Technician qualification
A positive 'can do' attitude
Ability to work independently and part of a team

What we can offer:

A high degree of autonomy
All the toys – ultrasound, digital radiography (including dental radiography), Surgivet anaesthetic monitoring, to name just a few.
Opportunities and support for continuing professional development
A great supportive team

A bit about you: We feel that to work at our best as a team it is important we share the same core values. Therefore we ask that, along with sending us your resume, you tell us a little bit about yourself and what guides you in making decisions in your life to help us see if our values align.

If you have any questions or would like to send your application please email cathy@mivet.com.au

Moreton Bay Equine Vets, D'Aguilar QLD (posted 3rd June) Cert IV Veterinary Nurse & Receptionist

moreton_bay_equine_logo

Cert IV Veterinary Nurse & Receptionist

Moreton Bay Equine Vets is a busy mixed animal practice located on Brisbane’s Northside. We have been in operation since 2014 and have a newly built mixed animal clinic which has been open for a year and a half. We have state of the art equipment including a new Direct Digital X-ray machine, ECG, Ultrasound’s, Endoscope, In house blood machine’s and equine specific equipment.

THE ROLE

We are looking for a superstar Cert IV veterinary nurse & receptionist to join our busy team and growing business.

Your role would be a mixed role sharing reception and small animal veterinary nursing duties. You must be able to thrive in a fast paced environment as well as multitask and manage your time effectively and autonomously.

Skills in hands on nursing are ESSENTIAL; our nurses are actively involved in taking bloods, placing catheters, assisting with radiographs, ultrasounds, endoscopes, assisting with visiting specialist surgery and performing dental scale & polish.

This is a casual position offering approx. 30 hours per week, with the potential for the right applicant to secure a permanent part time position after their probationary period. You would be required to do a mix of opening and closing shifts; however, we are flexible on the days/hours to the right applicant.

Applicants with equine nursing experience & knowledge of BeeFree will be highly regarded, however experience is not essential.

ESSENTIAL

Cert IV in Veterinary Nursing or equivalent experience/knowledge
A minimum 2 years experience working as a veterinary nurse
Small animal anaesthesia experience for both routine and emergency surgeries
Thorough understanding of veterinary terminology
Delivering gold standard patient care
Reception experience and ability to deliver a superstar service
High level of self organisation
Experience assisting veterinarians to perform radiographic routines and procedures
Sound computer skills for all Microsoft suite software & practice management software
Is a team player and able to take direction and feedback from management and senior staff members

For more information or to apply, please contact Crystal by email manager@moretonbayequinevets.com.au or call 0447 202 600.

See our website http://www.moretonbayequinevets.com.au/

Red Vets, East Toowoomba, QLD (3rd June) Full Time Reception Nurse

Vet Receptionist - Full Time

New Vet Clinic opening – RED Vets (Referral and Emergency Department Vets)

Looking for a new receptionist nurse to help kickstart our new emergency clinic. Ideally looking for people with 2-3 years experience, but would be open to less for the right person. Applicants must also have a keen interest in Emergency and critical care vet nursing.

Role
The receptionist nurse will be required to manage reception between GP, referral and emergency. The role will roughly involve 80% reception with the capacity to help out with nursing work when required.

About The Team
We are a friendly and motivated team looking for an easy-going person with a strong work ethic. We strive to offer best practice medicine and have a strong focus on continued education. We encourage you to go to the website and view the clinic tour and meet the team.

If you think you're the right fit for us please contact the clinic on 4602 0321 or email your resume through to info@redvets.com.au

Caloundra Vet Surgery, Sunshine Coast QLD (posted 3rd June) Team Leader

caloundra_logo

Team Legends are hiring! Who wants to join our team?

We are looking for a Team Leader to join our group on the Sunshine Coast.

The Vet Lounge are a small privately owned group of award-winning practices on the Gold Coast and Sunshine Coast. We are looking for a motivated and passionate super star to steer the north coast mother-ship.

We want someone who understands our passion for incredible vet care, is ready to sink their teeth into this role and own it like the legend that you are.

The role is perfect for someone looking for a career move into middle management with 5yrs+ minimum nursing background. Previous roles as a Head Nurse or supervisor is ideal.

The practice is a busy 2 vet established clinic of 20yrs+ on the south side of the Sunshine Coast with fantastic, well trained clients.

Our focus is kind and supportive workplaces, and want our staff to be happy and enjoy being at work. Our new Team Leader will display kindness at all times (even when you might not want to). We always choose to be kind.

Our motto: The best reaction, is pro-action. If it's broken, let's fix it. If it's not working, let's change the system. It's rarely the people that make the mistakes, it's because the system let them down.

Is this your new great gig? Get in touch!

Do you want to chat? Call me 0415 221 973 (Simone)

See our website https://www.caloundravet.net.au/

The Lost Dogs Home Veterinary Clinic, North Melbourne, VIC (posted 31st May) Full Time Shelter Nurse Team Leader

Shelter Nurse Team Leader

Short Description :
The Lost Dogs Home is currently seeking a shelter nurse team leader for our North Melbourne shelter on a 12 month contract.

Full Job Description:
The Lost Dogs' Home is one of the country's largest animal welfare organisations, caring for more than 20,000 cats and dogs each year. We pride ourselves on employing qualified individuals who demonstrate a strong commitment to animal welfare, shelter medicine, community education and the cause.

We are looking to appoint a Shelter Nurse Team Leader (Full Time- 38hrs per week) at our North Melbourne Shelter on a 12 month contract. You will be responsible for overseeing the efficient daily operation of patient care and surgical case workloads within the shelter and ensuring that high levels of patient care standards and shelter communications are maintained.

As a Head Vet Nurse, you will build upon the success of the current team and drive the hospital forward, through;

Providing leadership to our team of 8 FTE nurses;
Ensuring the provision of best practice patient care at all times;
Working closely with the Head Vet to continue the culture of collaboration, teamwork and excellence;
Overseeing and streamlining procedures to ensure efficient daily operation of patient care
Rostering, timesheets and annual leave approvals for Vet Nurses
Working with the Veterinary Team to improve strategies to manage patient flow, reduce length of stay and surgical waiting times;
Fostering and supporting the highest quality of teaching and mentoring of all hospital staff;
Taking an active role in the hands on and theoretical training of skills to nursing and trainee staff in the practice;
The recruitment, retention and professional development of high achieving veterinary staff with the full support if needed from our dedicated HR team.

Our North Melbourne Shelter Hospital is fully equipped with two sterile surgical tables, wet table, IM3 dental machine, in house bloods, digital radiography, anaesthetic monitoring and access to ultrasound at our private veterinary clinic across the road.

We are seeking an influential practice leader with a track record of managing a shelter team; alternatively, we will consider someone who wishes to step up to this role who has a proven track record working as a Senior Vet Nurse. You’ll possess natural leadership and supervisory abilities and have the ability to lead and manage s dynamic and high achieving team. You will also be provided with ongoing training and development opportunities to enable you to succeed.

If you have the skills, experience and maturity to be successful in this role, please click on the “Apply Now” button, ensuring you have attached your cover letter and current resume in Word or PDF format. If you have any questions, please contact recruitment@dogshome.com or telephone Carla on 03 9321 8767 for more information.

Mosman Veterinary Hospital Sydney's Lower North Shore, NSW (posted 31st May) Full Time Senior Vet Nurse

Experienced Senior Veterinary Nurse Position – Commencing June/July 2019

We are looking for an experienced, full-time Veterinary Nurse to join our friendly team at Mosman Vet. This role involves a 38 hour week split over four days (because everyone needs a weekday free to get some life-admin done!), and you will have the opportunity to lead a passionate nursing team, supported by an outstanding vet team.

Who are we?
We are an established small animal hospital in the prestigious suburb of Mosman on Sydney's North Shore. Dr Chris Mather & Dr Rachele Lowe have been in partnership at Mosman Vet for over 20 years and lead a team of talented veterinarians and experienced nurses. As a hospital, we strive to offer our clients gold standard service and care while their pet is visiting us.

Our nursing team works closely with our reception, animal attendant and vet teams. We offer a friendly and supportive working environment and are only offering this sought-after position as one of our wonderful nurses is moving into a specialist role.

What can you offer us?

Cert IV Veterinary Nursing (or equivalent)
Minimum three years of experience working as a veterinary nurse
High standard of nursing skills (IV catheter placement, blood collection, anaesthetic monitoring, admission and discharge appointments, nurse consultations, use of in-house Idexx equipment)
Outstanding customer service & phone manner
Well-presented and a good team player
Enthusiastic attitude towards training other staff
Comfortable working solely or within a team

What can we offer you?

No after-hours or weekend work!
Enthusiastic, friendly and professional team
Six senior veterinarians
Modern imaging, monitoring, Idexx in-house & general veterinary equipment, brand-new endoscope and ultrasound.
Opportunity to put forward ideas for improving the hospital
Above-award salary and an exciting opportunity to work in a beautiful Sydney suburb!

Commencement date: June/July 2019

If you would like more information, to discuss the role, or if you have any questions, please call Liz Garling on (02) 9960 2856.

To apply, please email your CV and a cover letter to the Practice Manager, Liz Garling at mosmanvetpm@gmail.com.

www.mosmanvet.com.au

Pet Universe Veterinary Centre, Northgate, SA (posted 30th May) Full Time Head Nurse & Clinical Assessor

Head Nurse & Clinical Assessor – Pet Universe Vets Northgate

Pet Universe is a progressive, high quality, small animal veterinary practice located 10 minutes from Adelaide’s CBD.

With many years of veterinary experience, we have become an employer and practice of choice. We are also the Small Animal Practice of Excellence Winners 2015 and Telstra Small Business Awards SA 2016 and 2015 Finalists.

Pet Universe Veterinary Centre has now expanded into the field of canine rehabilitation and regenerative medicine. Dr Chris Lee, Principal Veterinarian & Owner is now a qualified Certified Canine Rehabilitation Practitioner (studied at University of Tennessee, USA & internship at Veterinary Orthopaedic Sports Medicine in Maryland, USA).

With an increasingly complex surgical & rehabilitation caseload in a field that is at the forefront of veterinary technology & medical advances, we require an individual that can keep up with the training & clinical needs of this fast paced environment and who has experience in regenerative as well as orthopaedic clinical nursing.

Head Nurse at Pet Universe Veterinary Centre Northgate and Clinical Assessor for the Pet Universe Group (Pet Universe Broadview & Pet Universe Northgate). This is a fulltime position which requires on-call (Monday – Friday inclusive) phone support as required for any after - hours team support.

Main Responsibilities

Overall responsibility for higher level decisions & content on training manuals & programs
Work closely with Managing Partner to develop a high performance team at both practice
Work closely with Managing Partner to deliver high quality patient care
Liaise with the Group Practice Theatre & Equipment Supervisor & Practice Administrator on all OH & S and equipment issues.

The role entails efficient running of the hospital, managing the clinical team & workload, & performing regenerative medicine & complex orthopaedic procedures with Dr Chris Lee, Principal Veterinarian.

Clinical training, mentoring and a number of practice management tasks (see below) are also required of this role.

Main Tasks

Clinical nursing duties including theatre nurse on advanced orthopaedic and regenerative medicine /canine rehabilitation cases which includes processing stem cells, PRP, needle scope arthroscopy & soft issue ultrasonography.

Work as part of the Practice Management Team to achieve Practice primary aims. Prepare and/ or organise implementation of clinic policies & animal care education systems. Implement practice promotion policies

Delivery and review clinical & customer service training. Training & induction of new team members & work experience students. Responsible for writing & updating training materials including "The Nurse Bible" to keep apace of changing needs. Conducts 6-monthly performance appraisals on direct reports in conjunctions with the Managing Partner

Organise human resources in liaison with the Managing Partner & Associate Manager. Provide on-call support to team members out of hours Monday – Friday inclusive (calling in sick etc.)

Alongside Managing Partner (Claire Lee) & other managers to develop & implement new practice initiatives such as nurse consults, rehabilitation consults & services, weight loss and dental care programmes, all day consulting, support & mentoring schemes for junior veterinarians & nursing staff.

This position also requires that you must complete the appropriate training (paid for by the company) so you can holds the positions of Chief Fire Warden and First Aider

Under take /oversea the efficient retail & clinical ordering, reminder systems, unpacking & processing of incoming stock order, day to day staff issues. Manages inventory and advises on mark ups & pricing. Attends industry seminars on inventory and other management issues as well as clinical seminars & new product launches. Liaises with representatives from pharmaceutical and specialist pet food companies as well as drugs wholesalers (Provet -Henry Schein).

Qualifications & Experience

Hold a Certificate 4 in Veterinary Nursing & a clinical training qualification.
Proven, consistent track record in high level clinical nursing, clinical training, clinical management & trouble shooting.

A minimum of ten years' experience in nursing demonstrating progressive increase in skills & role responsibilities, with at least five years of Head Nurse experience and an eagerness to learn and support /augment clinical change & support the training needs required to implement this change.

All applications will be handled in strictest confidence. Please email your C.V. to Claire Lee, Managing Partner at clairepentonlee@gmail.com

For more information, see www.petuniverse.com.au/vet-northgate and

AHT Vets, Thornlands, QLD (posted 28th May) Full Time Practice Manager

Thornlands Veterinary Hospital
Practice Manager /Office Manager
Thornlands
Full time role or 38 hours per week

Alexandra Hills Vet Surgery and Thornlands Veterinary Hospital (AHT) currently have a vacancy for an experienced Practice Manager. AHT are well established providers of quality veterinary services with an excellent reputation in the south eastern suburbs of Brisbane.

This role is based in Thornlands and reports directly to the Hospital Director. We are looking for an experienced Practice Manager who can manage and support our employees and clinic.

The primary responsibilities of this position include:

Managing the day-to-day operational requirements of running two veterinary hospitals in conjunction with the hospital director & nurse manager
Driving set KPI’s and reporting monthly
Implementing and driving local marketing initiatives
Ensuring there is strong communication amongst the team and driving them to meet their goals
Ensuring practice meetings are held monthly
Recruitment and induction of new team members as required
Oversee stationery and supplies, building repairs and maintenance etc.
Organising training and continuing education events
Banking

To be successful in this role you will need:

Excellent time management and organisational skills
Great rapport building with both colleagues and clients
Ability to work towards deadlines
Multi-tasking skills in a fast paced environment
Business administration qualification or Diploma of Practice Management preferred but not essential
Ability to assist with nursing when and where appropriate and hence have some experience with Veterinary nursing is also ideal but not essential
Driver’s license class C (unrestricted) - a vehicle will be supplied for travel between Clinic

This role is supported by a Hospital Director, Human Resources Manager and a great team of conscientious work colleagues.

A competitive remuneration package is on offer. Ongoing training is high on our priority list, with all staff from receptionist to senior vets supported and encouraged to continue improving their skills.

Our motto of friendly services – compassionate care is something we take pride in and are happy to go the extra mile for our clients.

Please click here to see photos!

If you would love the opportunity to work as part of a caring and enthusiastic team, please send your covering letter and resume to:
Dr Aiden John Picking BVSc MANZCVS (surgery)
Hospital Director
aiden.picking@ahtvets.com.au

For more information, see www.ahtvets.com.au

Morpeth Veterinary Hospital, Hunter Valley, NSW (posted 28th May) Full Time Practice Manager

Morpeth Veterinary Hospital is a busy mixed animal practice offering excellent veterinary care across the Hunter Valley area. We offer a wide range of services in clinic, out calls for large animal work and an after-hours emergency service.

We are seeking an experienced Practice Manager to lead our team of 4 vets and 6 nurses at our Morpeth Practice. The successful candidate will demonstrate excellent leadership and organisational skills in order to support and lead our established and busy team.

This full time position requires an experienced Practice Manager with a strong customer service focus and outstanding clinical knowledge who has proven experience leading a team.

Skills / Experience and Qualifications:

A minimum of 2 years’ experience in a Practice Management position
The ability to lead, manage and support the team including rostering and performance management as required
A Certificate IV in Veterinary Nursing with a minimum of 5 years experience
Experience liaising with suppliers, stock management and ordering
Excellent communication and customer service skills
Excellent organisational skills
Superior administration skills and proven ability to manage a busy workload
Demonstrated ability to work as part of a team
Proven experience managing client accounts

We strive to provide service of the highest quality with a focus on animal care and welfare. We are compassionate towards each individual circumstance when providing animal care and finding the best possible outcome for each case.

If you are interested in this position please forward your resume including a cover letter to office.wrvc@gmail.com Attention: Jasmin Klocker.

For more information, see

Warrnambool Veterinary, South West Coast VIC (posted 27th May) Clinic Coordinator

Warrnambool Veterinary is seeking a Clinic Coordinator to join our management team. This is an administrative leadership role, responsible for overseeing our accounts, human resources, marketing and client services. Experience leading and managing professional teams is essential, and previous experience in a veterinary, rural services, medical or hospitality workplace is an advantage.

Warrnambool Veterinary is an established mixed practice veterinary clinic with over 40 years of history, servicing a large clientele of pet parents and farmers around Warrnambool at the end of the Great Ocean Road. Our team is made up of 40 staff, including 15 vets. We are proudly part of Apiam Animal Health, Australia’s largest group of rural and regional veterinary practices that are committed to enriching the lives of the people and animals in our care.

The role is full time, although for an ideal candidate could be flexible to suit someone working 30-35 hours per week. It is a salaried leadership position with an expectation of some reasonable additional overtime, and occasional evening and weekend work may be required to manage our presence at farmer or community events.

To be successful, our preferred candidate will:

Be an empathetic, supportive leader and good listener
Demonstrate a calm and methodical approach to problem solving
Embrace change and be adaptable
Seek new challenges and show initiative
Be reliable and accountable
Thrive on responsibility

There is significant support and mentoring provided by our Business Support Network based in Bendigo, along with a Regional Manager and collaborative network of other clinic leaders.

As part of a large veterinary group with over 400 staff around Australia, there are excellent opportunities for personal and professional growth, including leadership training, generous paid parental and volunteer leave allowances, corporate discounts and salary packaging opportunities.

Please forward a resume and covering letter to recruitment@apiam.com.au

RSPCA NSW, Yagoona, NSW (posted 27th May) Full Time Practice Manager, 8 Month Contract

Practice Manager – Sydney Full-time temporary (8 months) Sydney region

The Royal Society for the Prevention of Cruelty to Animals NSW is Australia's preeminent animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. The RSPCA is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and our state-wide shelter network, with hundreds of staff across NSW to care for animals.

Our Sydney Veterinary Clinic is looking for an enthusiastic and experienced Practice Manager to join our dedicated Clinic team for the next eight months. The Practice Manager is responsible for providing support to the Managing Veterinarian in an operational management capacity, including administration duties. This role is responsible for ensuring that a high standard of animal wellbeing is maintained, and an effective service is provided to the public and stakeholders.

This position is on a full-time basis and will require the successful candidate to work occasional weekends.

Your responsibilities will include:

Routine management of all clinic staff in consultation with Managing Veterinarian, including recruitment, induction, leave management, career development, and performance management.
Roster management
Operational (daily) financial management, analysis, reporting, debt collection, invoice management and authorisation
Liaise with external contractors
Accurately maintain all relevant databases, ie. Sheltermate, Ezyvet & financial systems
Reception support
Management of hospital services presentation
Manage payroll and TimeTeq for clinic staff
Support the Managing Veterinarian with new staff member onboarding, following the recruitment process
Review position descriptions as needed in consultation with Managing Veterinarian
Administrative support including staff meeting coordination and minute taking
Strategic development and implementation in consultation with Managing Veterinarian
Stock management: maintaining supplies, stocktake, stock invoice entering and pricing in conjunction with Head Veterinary Nurse
Provide a high level of customer care, including complaint resolution and communication management

To be successful in this role you will have:

Tertiary qualifications in business administration or equivalent experience
Certificate IV in Veterinary Nursing (advantageous)
Certificate II in Animal Studies (advantageous)
4+ years’ administration experience
2+ years’ people management experience
Experience promoting culture change
Experience in meeting budgets and operational plans
Experience within the animal welfare or veterinary industry
Prior experience working for a non-profit organisation (desirable)
Strong communication and interpersonal skills
Conflict resolution and mediation skills

To apply, please submit your resume and cover letter addressing the selection criteria to Sharon Andronicos on sandronicos@rspcansw.org.au

Adelaide Animal Emergency and Referral Centre, Kurralta Park, SA (posted 24th May) Part Time Clinical Support Attendant

aaerc logo

Clinical Support Attendant

The Adelaide Animal Emergency & Referral Centre is a 24hr centre offering emergency, specialist and referral veterinary services. The Centre has a strong ethos of providing the very best available treatment and care for pets in South Australia through a team of dedicated veterinarians, nurses and support staff working closely together.

If you are highly motivated, have a love for animals and want to pave your way into the veterinary industry, then this is the place for you. Your primary role is to support the clinic in day-to-day functions. This role will involve hospital biosecurity, cleanliness and order; restocking supplies; instrument cleaning and sterilisation; care and maintenance of veterinary equipment; and exposure to veterinary nursing in an Emergency and Specialist Veterinary centre.

This is a permanent part-time position, at approximately 12 hours/week, worked over 3 days.

As a successful candidate you will possess the following skills and attributes:

You have the ability to work autonomously, methodically and efficiently
You have a strong work ethic and enjoy working as part of a team
You have a keen eye for cleanliness and order
You are flexible, enthusiastic and have a positive attitude
You are able to multi-task and have strong initiative
Experience in either paid cleaning OR previous employment at veterinary clinic essential

What can you expect from the team?

You will have a large network of highly trained nurses from whom to seek support and direction
Exposure to variety of specialists and referral cases
You can expect to be excited, educated, enlightened, enthused and inspired.
Job fulfillment and satisfaction with room to develop clinical based skills

Applications will be received by email only and you should include a cover letter along with your resume. Please include the contact details of at least one professional referee and one personal referee.

Applications to:
Sophie Harris
recruitment@arhvets.com
Adelaide Animal Emergency & Referral Centre
119 Anzac Highway Kurralta Park SA 5037
Tel: 08 8371 0333

Greencross Vets Point Cook, South-West Melbourne, VIC (posted 23rd May) Full Time Practice Manager

Full Time Practice Manager
Point Cook, VIC

We have an opportunity available at our Point Cook clinic for a Full Time Practice Manager to lead our passionate team! We are looking for an experienced team leader with exceptional communication skills who is ready to drive our business forward using well-developed business, customer service, human resource and operational skills.

Primary Responsibilities
The primary responsibilities of this position include:

Managing the day to day operations of our clinic including: stock management, staff management and rostering, and maintaining client records;
Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care;
Leading and developing our team and building a positive team culture;
Ensuring that monthly KPI’s are met;
Driving our business forward through creating and implementing local marketing initiatives;
Delivering outstanding service and care to all patients and owners.

Qualities and Expertise
The ideal candidate will possess the following:

Previous experience as a Veterinary Nurse (preferred but not essential);
Proven experience in team management;
Strong coaching and leadership skills;
Experience with Rx works (preferred but not essential);
Strong communication skills;
Good business acumen;
Exceptional organisation and planning skills.

What we can offer you:

An industry leading salary (commensurate with experience);
Commitment to your career development through access to continued education;
Access to a support network of like-minded professionals;
An interesting and varied role.

Kudah Veterinary Services, Forrestdale, WA (posted 21st May) Full Time Receptionist

We are seeking an experienced full time reception nurse to join our dedicated team in a very busy small animal hospital, based at our new purpose built facility in Forrestdale.

You will be joining a team of 5 veterinarians, 6 veterinary nurses and 3 kennel hands.

Our ideal applicant will be:

A qualified and registered veterinary nurse, ideally with at least 2 years paid experience in practice
Outstanding customer service skills, confident with clients
Excellent communication skills
Good computer skills
Experience with OPENVPMS
Ability to work in a busy team environment

This is a dedicated receptionist role with duties including:

Answering phones
Responding to emails
Processing payments
Taking bookings
Liaising with clients
Other adhoc admin duties as required

You may on occasion be requested to assist with nursing duties however this will be limited.

Please email applications to:
accounts@kudahvet.com.au
Attention: Louisa

For more information, see www.kudahvet.com.au

Ingleburn Veterinary Hospital & 24-hour Emergency, Ingleburn, NSW (posted 20th May) Part Time Receptionist

At Ingleburn Veterinary Hospital & 24-hour Emergency we are committed to providing high quality health care for family pets.

All of our staff are well-trained and dedicated to providing the highest quality care to pets and pet parents. Continuing education ensures that we stay up-to-date with the latest advances in veterinary medicine and all aspects of pet care.

We are currently looking for a motivated and compassionate Receptionist to join our lovely team. This role requires commitment to approximately 32 hours per week, including evening shifts until 9.30pm. The ideal candidate will have the flexibility to cover weekends and additional hours if required.

What we are offering:

Focus and commitment on your professional development
Access to a great team of Veterinarians and Nurses
Flexibility and adventure with the possibility of working across any one of our NVC clinics in Australia or New Zealand if you so desire.

What we are looking for:

Exceptional customer service skills and communicator, able to handle a high volume reception environment
Effective time management and organisation skills. A strong multitasker in administrative duties
Calm and orderly under pressure and ability to take direction during emergencies
A minimum of 2 years’ clinical nursing experience with appropriate Certificate IV qualifications
The ability to work efficiently, both independently and as part of a team
Excellent written and verbal communication skills
Demonstrated client relationship building skills
Ability to follow directions and use initiative.
Veterinary Nursing experience preferred, yet not essential

For more information on our clinic please visit http://ingleburnvet.com.au/

About Us

National Veterinary Care (NVC) a group of over 90 clinics located across Australia and New Zealand.

What makes us different?

National Veterinary Care believes that if we put our people first, the results will follow. We achieve this through having a highly qualified Veterinary Surgeon as our General Manager – Vet Services, who keeps our clinical standards at the forefront of business decisions. We achieve it through our Veterinary Training Centres – industry firsts where we offer practical CPD in everything from behaviour through to orthopaedic surgery – so that you have the skills and confidence to care for every pet who comes through your clinic doors. Click here to see more! https://nvcltd.com.au/Veterinary-Training-Centre/

What is it like to work for NVC?
Let our staff tell you themselves!

‘Since coming to work for NVC, my whole outlook on my job, career and ultimately my life has substantially improved. I love that the ethics at NVC is to invest in people, treat them well and show them that they are valued. I have certainly felt that.’ – Louise Parry, Lead Veterinarian, Everton Park Veterinary Surgery

‘Yesterday afternoon we did a stitch up on a dog's ear. The case was referred to us by another vet group who had vets available but refused to see the case. I believe this would never happen at NVC because of the great culture that our CEO has worked hard to infuse through NVC and which I hope we never lose’. – Peter Elliott, Lead Veterinarian, Vetcall Ashmore

Watch our video to find out more https://nvcltd.com.au/careers/

Sounds great! How do I apply?

If you are interested in joining a passionate team with challenging and rewarding cases, please apply now by following the link: https://applynow.net.au/jobs/NVC632-receptionist

Willoughby Veterinary Hospital, Sydney's Lower North Shore (posted 20th May) Full or Part Time Receptionist

Are you a looking for a receptionist position in a fun, challenging environment?

Willoughby Veterinary Hospital is a clinic situated on Sydney’s Lower North Shore. Our friendly Team includes 6 Veterinarians and 12 Nurses, and we are now in search of some extra team members to join us in striving for the best animal care possible!

We are seeking a Full time or Part Time Receptionist to join our vibrant team.

The successful applicants will:

have excellent time management skills
be driven to provide great patient care
have the ability to remain level headed when under pressure
have confident and professional communication skills
have a positive, can-do attitude

Applicants with customer service and Veterinary Nursing qualifications are preferred, however we are looking to find a fabulous team member regardless of their qualifications.

If you think this is the position for you, please email your resume and cover letter to: Amy Keough at amy.wvh@gmail.com

We look forward to meeting you!

For more information, see www.willoughbyvet.com.au and

Sugarloaf Animal Hospital, Wallsend, NSW (posted 17th May) Full Time Receptionist

Full Time Veterinary Receptionist

Sugarloaf Animal Hospital has been open in West Wallsend for the past 20+ years.

We are a busy hospital offering routine and preventative care as well as diagnostics facilities, including in-house surgery, pathology and digital radiographs. We also offer puppy preschool and we also have our accreditation in GOLD standard feline hospital, which we pride ourselves on and are the only practice in the Newcastle to have obtained this.

We are also very unique as we have a special interest in our Avian and Exotic medicine.

Sugarloaf Animal Hospital clientele base has been steadily growing and so is the need for our team to now expand to service our clients and their pets.

An exciting opportunity is now available for a full time receptionist in our hospital. These shifts will consist Monday through to Friday and a Saturday shift from time to time. It is an average for a 38 hour week with shifts ranging from early and late shifts within our business hours.

Your responsibilities will include but not limit to:

Delivering outstanding client care and customer service to all clients and their pets.
Answering multiple telephone lines and emails enquiries
Scheduling appointments and procedures for multiple veterinarians and nurses.
Product sales and advice for over the counter products
Administrational duties and associated tasks
Maintaining, cleaning and stocking front of house.

The person we would like to join our team will:

Have an eye for detail, take pride in their work and exhibit common sense and initiative
Able to self-manage their time
Be passionate about animal welfare
Have excellent communication skills and works well under pressure
Be a team player
Confidence in dealing with people – given the nature of our business, it is crucial our receptionist is able to effectively deal with clients who may be highly stressed or emotional.
Eager to advance their career
Be flexible, adaptable and have a positive attitude!
Also someone who likes food and a laugh.

Previous experience working with the veterinary industry is not required, as this role is solely reception and administrative duties.

If this role is the right one for you and you would like to become part of the dynamic SAH team, please send your application, including a cover letter and resume, outlining your suitability against the above mentioned criteria to:
Nicole Eriksson
Practice Manager
67 Carrington Street, West Wallsend, NSW 2286 or practicemanager@sugarloafanimalhospital.com.au

For more information, see sugarloafanimalhospital.com.au and

McDowall Veterinary Practice, Northern Brisbane, QLD (posted 17th May) Full Time Reception Nurse

Cert IV Veterinary Nurse /Receptionist – North Brisbane.

Are you an experienced veterinary nurse that likes people as much as pets?

An exciting full time opportunity has become available for a bubbly, professional, customer focused receptionist in a busy, well regarded veterinary practice in North Brisbane.

We are looking for an enthusiastic, outgoing extrovert with an excellent phone manner and strong interpersonal skills. We have built a reputation over a long period of time of providing exceptional service to our clients and as such our new team member would be expected to demonstrate a very high level of service, empathy and compassion.

Ideal Candidates should also possess the following:

A certificate IV in Veterinary Nursing or equivalent qualification.
A warm and friendly personality.
Proven customer service skills with a genuine customer centric and team centric approach.
Excellent written and verbal communication skills.
Strong interpersonal skills.
A desire to always go the “extra mile” for your clients and team members.
A high level of computer skills.
The ability to work in a fast paced environment and multitask.
Strong administrative skills.
We are looking for a person with an eye for detail that is organised and efficient and has excellent time management skills.

You will be joining a vibrant, friendly team who are all excellent at what they do. We have created a fun, exciting, supportive work environment where you will be free to grow and fulfil your potential. We are a family owned practice with values of loyalty, trust and appreciation for a job well done.

If this sounds like the ideal opportunity for you, please send a covering letter explaining why you feel you would be an asset to our team, as well as your resume (with the contact details of three referees) to: rob@mcdowallvets.com.au

For more information, see mcdowallvets.com.au and

Greencross Vets Varsity Lakes, Gold Coast, QLD (posted 16th May) Part Time Head Nurse

Part Time Head Veterinary Nurse
Varsity Lakes QLD

Greencross Vets, a pioneer in the Veterinary landscape for over 10 years, are committed to raising the industry bar and we want you to be a part of our journey! An exciting Part Time opportunity exists for a Head Veterinary Nurse to join our passionate team at our Varsity Lakes clinic.

The primary responsibilities of this position include:

Delivering personalised and dedicated client care to all patients and owners;
Caring, handling and cleaning all animals;
Maintaining the overall hygiene of the practice, including surgical areas and equipment;
Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care;
Performing minor procedures when required;
Reception duties including being the first point of contact for clients, handling client enquiries in person and over the phone, scheduling appointments, managing client accounts, admitting and discharging patients.

The ideal candidate will have the following qualities and expertise:

Certificate IV in Veterinary Nursing;
A minimum of 2 years’ experience working as a Veterinary Nurse, preferably with experience coaching and mentoring others;
Excellent animal handling skills;
An extensive knowledge and understanding of veterinary nursing procedures;
Exceptional organisation, communication and customer service skills;
Flexible and adaptable within a team environment;
Knowledge of RX Works ideal but not essential.

What we can offer you:

An interesting and varied role as well as a dynamic and supportive team environment;
Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews;
Access to a support network of like-minded professionals.

Pay is commensurate with experience and qualifications. If this role is the right one for you, and you would like to become part of the dynamic Greencross team, please email your application, including a cover letter and resume, outlining your suitability against the above mentioned criteria to:

Katrina Hyland
Practice Manager
katrina.hyland@greencrossvet.com.au

Worongary Vets, Gold Coast (posted 15th May) Cert IV Qualified Vet Nurse / Receptionist

Worongary Vets is looking for a Cert IV Veterinary Nurse to join their team.

We have an excellent reputation for compassionate, professional and common-sense care and our clients are loyal and committed. We are a relatively young clinic, but we have an experienced and close-knit team, most of whom have worked together for many years. The clinic is busy with a varied and interesting case load.

We are looking for a competent certificate IV nurse who enjoys all aspects of nursing as surgical and reception shifts are shared and rotated. We require an individual with excellent communication skills and customer service.

In return, we offer a supportive and happy work environment where you can develop your nursing skills. We are a family-owned clinic and we value our staff and the clinic culture we have worked hard to develop. We all, vets and nurses, junior staff and senior, work together to ensure that our patients are well-cared for and our clinic is a happy one.

If you would like to know more, or to apply, please send enquiries or your resume and cover letter to reception@worongaryvets.com.au and mark it Attention: Terri.

Visit worongaryvets.com.au and

North Coast Veterinary Specialist, Tanawha, QLD (posted 15th May) Full Time Surgical Coordinator

Full Time Surgical Co-Ordinator Position

An exciting and unique opportunity has opened at North Coast Veterinary Specialist & Referral Centre for the right person to take the next step in their career. We are seeking an exceptional person to take on the role of Surgical Co-Ordinator. This position is full time and assumes overall responsibility for the day to day running of the theatre and management of the surgical team. It also involves working closely with the surgeons, management, co-ordinators and nursing staff. And ensuring both the surgical team and department runs smoothly and efficiently in all areas while ensuring gold standard patient care is maintained.

Responsibilities include but are not limited to: co-ordination of daily surgical cases from admission to discharge; theatre nursing; anaesthesia; theatre suite, surgical equipment and surgical instrument maintenance; surgical staff management and support; roster management; training / assist training of surgical nursing team.

What are we looking for?
We are looking for a fully qualified (Cert IV minimum) veterinary nurse that has a passion for surgical nursing. A minimum of 5 years surgical nursing and minimum 2 years in referral practice is essential. You will need to be adaptable, able to work in a fast-paced environment and adept at change management. You will also need to have exceptional people skills, a high emotional intelligence and have excellent time management skills. The ability to work independently as well as working part of a team is advantageous. You must have a positive attitude and be an influencer in work culture and ethics. Knowledge of EzyVET and having a diploma will be advantageous but not essential.

What’s on offer?
A competitive annual salary commensurate with experience. Continuing education allowance and study leave. Opportunity to work with a high performing team and have autonomy in your role.

If this sounds like the role for you, please email your CV with cover letter and references to practicemanager@ncvs.net.au.

Applications close 30th June 2019

Pet Universe Veterinary Centre, North-East Adelaide, SA (posted 14th May) Casual Client Relations

Join Our Multi-Award Winning Team as a Client Relations Officer (Casual)

Pet Universe is a progressive, high quality, small animal veterinary practice located 10 minutes from Adelaide’s CBD. With many years of veterinary experience, we have become an employer and practice of choice and Telstra Small Business Awards SA 2013 & 2015 Finalists. We were the recipients of the Australian Veterinary Associations coveted Small Animal Practice of Excellence in 2015.

Dr Chris Lee, Principal, is a Certified Canine Rehabilitation Practitioner and now handles regenerative medicine, orthopaedic surgery and rehabilitation cases from all over South Australia; our new purpose-built clinic at Northgate is now home to our Adelaide Canine Rehabilitation Centre where we offer all the latest therapeutic modalities.

The new clinic also has a feline-only entrance, reception, consult room and minor treatment/discharge area and is awaiting ISFM Cat Friendly Accreditation.

Do you have excellent communication skills & enjoy people?

Can you multi-task, stay cheerful under pressure & workday time, evening & weekend hours? Can you apply your previous customer service skills in hospitality or other industries to a professional medical setting where sales & business blend discretely with empathy & care?

What Does The Role Entail?

Being the professional, friendly, caring & efficient “Face of the Practice”
Make bookings, check that appropriate revisit appointments are made
Educate & sell & cross-sell our services to our clients
Manage /coordinate the smooth progression from arrival to departure of each visitor
The ability to deal with emotional or difficult clients
Be adept at maintaining good communications with the team that are consulting/operating/grooming etc. about the state of play in the front of house areas i.e. waiting clients, incomplete discharges, incoming emergencies etc.
Complete paperwork & cleaning the reception area, consults rooms & staff amenities.
Be knowledgeable about the different health conditions, medications, diets & retails items too

Where Are We?
We are 5-10 minutes northeast from Adelaide’s CBD with all the benefits of living in Adelaide, and 20-25 minutes from the beaches and Barossa Valley. Locally, there are a great variety of restaurants and cafes, new cinemas and facilities including fantastic public and private schools nearby.

What Experience & Talents Do I Need To Apply?

Track record in a customer service role with good time management
Previous experience on reception in a veterinary practice
Good standard of spoken & written English & computer literate.
Good time management, prioritisation & self-motivations skills
Good communicator & team player that can develop & maintain a good rapport with people fast.
Must love animals.
And most important a positive attitude

How Do I Apply?
Please forward your C.V. to clairepentonlee@gmail.com. All applications will be dealt with in strictest confidence.

Greencross Vets Diamond Creek, North-East Melbourne, VIC (posted 14th May) Full Time Head Nurse

Full Time Head Veterinary Nurse
Diamond Creek, VIC

Greencross Vets, a pioneer in the Veterinary landscape for over 10 years, are committed to raising the industry bar and we want you to be a part of our journey. An exciting opportunity exists for an experienced Full Time Head Veterinary Nurse to join our Diamond Creek clinic!

Primary Responsibilities
The primary responsibilities of this position include:

Delivering personalised and dedicated client care to all patients and owners;
Caring, handling and cleaning all animals;
Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care;
Mentoring and training our junior nurses;
Performing minor procedures when required;
Maintaining the overall hygiene of the practice, including surgical areas and equipment;
Handling client enquiries professionally in person, by email and over the phone;
Scheduling appointments, managing client accounts, admitting and discharging patients.

Qualities and Expertise
The ideal candidate will have the following qualities and expertise:

Certificate IV in Veterinary Nursing or equivalent (essential);
5+ years’ experience working as a Veterinary Nurse;
Excellent animal handling skills;
An extensive knowledge and understanding of veterinary nursing procedures;
Exceptional organisation, communication and customer service skills;
Flexible and adaptable within a team environment;
Knowledge of RX Works ideal but not essential.

What we offer you:

An interesting and varied role as well as a dynamic and supportive team environment;
Commitment to your career development through access to continued education, ongoing mentorship and regular performance reviews;
Access to a support network of like-minded professionals.

Pay is commensurate with experience and qualifications. If you would like to become part of our passionate Greencross team, please email your application, including a cover letter and resume, outlining your suitability against the above mentioned criteria to:

Kate Rees
Practice Manager
Kate.Rees@greencrossvet.com.au

Greencross Vets Silkstone, Ipswich, QLD (posted 10th May) Full Time Practice Manager

Full Time Practice Manager
Silkstone, QLD

Over 1900 veterinarians and vet nurses across Australia have chosen a career with Greencross Vets. Our vets and vet nurses benefit from the resources that the largest veterinary group in Australia provides including an industry leading education program, business support for better work/life balance and career opportunities throughout the 140 plus veterinary related businesses in the Greencross Vets family. At Greencross Vets your passion for pets is exemplified by practicing the highest standards of care. We invite you to join Greencross Vets for a rewarding and fulfilling career.

We have an opportunity available at our Silkstone clinic for a Full Time Practice Manager to lead our passionate team! We are looking for an experienced team leader with exceptional communication skills who is ready to drive our business forward using well-developed business, customer service, human resource and operational skills.

The primary responsibilities of this position include:

Managing the day to day operations of our clinic including: stock management, staff management and rostering, and maintaining client records;
Undertaking general nursing tasks, including pre-and post-operative care, animal pathology and emergency and critical care;
Leading and developing our team and building a positive team culture;
Ensuring that monthly KPI’s are met;
Driving our business forward through creating and implementing local marketing initiatives;
Delivering outstanding service and care to all patients and owners.

The ideal candidate will possess the following:

Previous experience as a Veterinary Nurse (preferred but not essential);
Proven experience in team management;
Strong coaching and leadership skills;
Experience with Rx works (preferred but not essential);
Strong communication skills;
Good business acumen;
Exceptional organisation and planning skills.

What we can offer you:

An industry leading salary (commensurate with experience);
Commitment to your career development through access to continued education;
Access to a support network of like-minded professionals;
An interesting and varied role.

Aleisa Priestley
Area Manager
aleisa.priestley@greencrossvet.com.au

Brunker Road Vet Centre, Adamstown (posted 9th May) Casual Experienced Vet Nurse

Brunker Road Veterinary Centre is an advanced, modern, small animal hospital with 8 veterinarians committed to excellence in the veterinary industry. We offer a comprehensive small animal service for the Newcastle and Hunter region, including referral services. Visit https://www.brunkerroadvets.com.au/ to view more about our hospital.

Our team is a hardworking, dedicated, group, who also enjoy many educational and social activities outside of the clinic hustle and bustle.

Brunker Road Veterinary Centre is seeking a flexible and highly motivated nurse to join our team. This is a casual position starting from May/June 2019. You will be required to work varying shifts including early mornings, evenings, weekends and public holidays, in the areas of boarding, reception and nursing. To be considered for the position the candidate must hold a certificate 4 in Veterinary Nursing with a minimum of 2 years post qualification experience.

Key skills for this role include:

Strong written and verbal communication skills
Ability to work in a fast-paced, multifaceted environment
Ability to work autonomously, and also as part of a team, maintaining a positive attitude
Flexibility
Great work ethic
High attention to detail
Excellence in customer service
Experience with RX Works
An interest in all aspects of veterinary care including medical, surgical, behavioural, customer service and animal care
Triage
Confidence in all aspects of veterinary nursing, including venepuncture and catheter placement, simple and complex procedure preparation and anaesthetic monitoring, monitor and treat hospitalised patients, Perform treatments and post-operative care

To be successful in this position you will have:

Certificate IV in Veterinary Nursing or equivalent
Minimum of 2 years of experience as a veterinary nurse (post-qualification)

If you would like to join our dynamic and fun team, please attention resumes to Elise MacPherson brunkerroadvets@bigpond.com

Marmion Vet Centre, Northern Perth, WA (posted 6th May) Head Vet Nurse, Permanent & Locum

SENIOR VET NURSE: Locum and Permanent job opportunity - Perth Northern Coastal Suburbs.

Marmion Vet Centre is a friendly, small animal clinic located in the Northern coastal suburbs of Perth, 500m from the beach.

We offer consultation and surgery 5 days/week as well as consultations on Saturday mornings.
We offer home visits and veterinary acupuncture.
We pride ourselves on our close-knit team and close relationships with our clients.
Being a small business we prioritise exceptional quality of care and customer service over quantity of appointments.
We are a vegan friendly working environment

We are seeking an experienced vet nurse with at least 5 years of fully qualified nursing experience.

We are currently looking for a nurse to begin locum work starting from the end of May, with the potential to join the team permanently.

KEY SKILLS:

5 years of nursing experience post qualification
Have excellent customer service skills
Have a positive, can do attitude
Exceptional telephone manner
Good organisation skills
Have a current driver's license with own transport

If you think you have what we are looking for, and are excited by the opportunity to work in an easy-going beach side clinic, please email a copy of your cover letter and resume to:

Dr Fiona
Head Vet and Clinic Owner
marmionvetcentre@bigpond.com

For more information, see www.marmionvetcentre.com.au. Also check out

Animal Emergency Service Underwood, Brisbane (posted 2nd May) Client Care / Receptionist

Client Care/Receptionist
Underwood, Brisbane
Casual

If you are an outgoing, personable and cheerful person who loves to create amazing client experiences, then this is the job for you!

Animal Emergency Service (AES) is on the lookout for casual Client Care medical Receptionist!

AES is an afterhours emergency veterinary hospital who provide gold standard care to pets along the Queensland South-East coast. AES opens from 6pm – 8am on weeknights and operates 24 hours on weekends and public holidays, 365 days per year.

This is an exciting opportunity to take your client experience standards to new heights. Client Care team members are responsible for ensuring our clients and their pets have the best experience possible whilst in AES care and help improve our processes and procedures where possible. The role will be based at our Underwood practice and will be rostered across a range of varied shifts during the week, on weekends and on public holidays.

The main responsibilities will include:

Liaising with, and continually going above and beyond to ensure our clients have an exceptional experience and their pets get only the best service.
Liaising with clients and AES team members regarding treatment updates, triage, pet’s needs and finance related queries.
Collaborative decision making and problem-solving surrounding client related matters and complaint management.

The successful candidate will possess:

A minimum of 2 years’ experience in a client service, hospitality or administration role in a shift-work environment.
Demonstrated experience in problem solving and a desire to reach the best outcome for clients and the business.
Demonstrated experience in creating a memorable, warm and professional atmosphere for clients.
High work ethic, values driven.
High standard of personal presentation.
An extraverted, polite, and calm demeanour that thrives in an unplanned work environment.

If this sounds like you, please submit your resume and cover letter to careers@aes.email, citing reference number UWCC1904. In your cover letter, please advise of your availability to work shifts rostered over weekday morning/nights, weekends and public holidays.

Stabler & Howlett Veterinary Surgeons, Mackay, QLD (posted 24th April) Full Time Head Nurse

Position Available: Veterinary Nurse, full-time (flexible start date)

Our head veterinary nurse is moving interstate which leaves a leadership position available for an experienced, driven and enthusiastic veterinary nurse to help lead our team of 5 veterinary nurses.

Remuneration: Commensurate with experience

Still reading?

Our Mission Statement is “to provide caring, compassionate and professional service using the best available veterinary medicine and surgery to help people enjoy the full benefits of animal ownership”.

Does that fit with your career goals? Is it how you want to work?

We are interested in your skill set and your experience so far. What we are more interested in, however, is where you want to go and what you want to be professionally. Our general, mixed practice has the caseload, facilities and client base to allow you to develop areas of interest in a friendly and supportive workplace.

Please click here to see photos!

The success profile for the selected candidate will include:

An attitude toward providing the best veterinary services available for all of our patients with a mindset that is open to new information, techniques and standards of care.
Taking on a leadership role within the business by setting a high standard for yourself and helping others within the workplace strive towards their goals.
We frequently have veterinary students, nursing students and work experience students who require mentorship and guidance.
Identifying and achieving at least one tangible goal within 12 months of employment.
Examples could include hospital patient management, managing general anaesthesia, developing radiography skills
Curiosity toward continued learning, with a plan for continuing education
This should include identifying area(s) of interest, learning opportunities and how new skills and knowledge can be implemented in the practice.
Personal development, including communication techniques, empathy, leadership skills and time management which not only help your professional performance but, more importantly, help you grow as a person.
We have a team-orientated approach to the veterinary care we provide for our patients. Excellent listening skills along with the ability to collaborate, cooperate and compromise are essential to the way we work.

With a population of approximately 115 000, a well-connected airport allowing easy access to Brisbane and beyond, and the beautiful Whitsunday Islands on our doorstep, Mackay offers a terrific destination to start your veterinary career or to ‘plant roots’ if you are ready to.

If you would like to come and work with us, please contact our Practice Operations Manager, Skye Campbell, by email at skye@stablerandhowlett.com.au.

Hampton Park Vet Hospital, South East Melbourne, Vic (posted 23rd April) Part Time Customer Care / Receptionist

Hampton Part Vet Hospital

Customer Care Part Time

We require a reception superstar to join our high performing veterinary team. If you have a "nothing is too much trouble" attitude and are willing to go above and beyond to "wow" our clients then you will be the perfect fit. We need a superstar to win our clients over and take care of the "front of house" duties.

Maybe you have previous veterinary nursing experience and want to move fully into a customer care role? Don't discount yourself if you don't have veterinary experience. Proven outstanding customer care skills is the key.

This role is the linchpin to our team performing seamlessly!

You must be able to thrive in a busy, dynamic environment, manage multiple priorities at once and have attention for detail.

If you are organised, can work unsupervised and follow instructions (....with your own initiative of course) then this job is for you!

You must be available for shifts 1pm-8pm Wednesday & Thursday evenings every week and approximately every 3rd Friday 1-8pm and Saturday morning 9-1pm. That translates into approx 15hrs per week

If you think you could be our next team member then we need to hear from you.

Please email a cover letter and CV

Attention to: Erin Cahir Customer Care

Email application@hamptonparkvets.com.au

Lort Smith Animal Hospital, North Melbourne, VIC (posted 18th April) Part Time & Casual Customer Service/Reception

Customer Service Officer
Permanent Part time & Casual positions available

Lort Smith’s mission is to improve the health and happiness of animals and the people who care for them. We do this via three very important streams of work; in our hospital by providing exceptional veterinary care and preserving the human-animal bond irrespective of a person’s circumstance; in our adoption centre by providing sanctuary, rehabilitation, welfare and a new home for animals; and through our community outreach programs by promoting responsible pet ownership and nurturing the human-animal bond. To learn more about Lort Smith go to: www.lortsmith.com

Our Customer Service Officers contribute to the quality care for animals, promote responsible pet ownership, foster awareness of animals and benefits they bring by delivering our vision, mission and values of Lort Smith. This role is responsible for delivering an exceptional customer experience, growth and reputation of Lort Smith through building rapport, identifying customer needs and managing customer concerns and will deliver peace of mind.

Reporting to the Customer Services Supervisor, you will be the first point of contact for our clients and responsible for maintaining a professional customer service experience via our call centre and Reception area.

To be successful in your application, you must be able to demonstrate:

A minimum of two years’ experience in a dynamic customer service environment, preferably within a veterinary environment
Ability to work in a dynamic customer service environment, with strong phone/contact centre skills and face to face interaction
Commitment to the delivery of outstanding customer service
An understanding and empathy for the important role animals play in people’s lives
Developed negotiation skills and ability to have difficult conversations with people in distress
Strong organisational skills and the ability to prioritise and problem solve
A positive and resilient attitude is essential
Ability to be a team player and lead by example
Well-developed computer literacy skills

We are looking to fill this vacancy as soon as possible so if you meet the requirements for the role listed above, please apply via the following link: http://adr.to/hmauy

Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.