Vet Nurses and other support staff
Positions Available in Industry & Non-Clinical Jobs
including Kennel/Cattery Attendants & other Animal Care
Cenversa, Seventeen Mile Rocks, Brisbane, QLD (posted 21st September) Customer Service Professional
Cenvet is part of the Cenversa group of companies. We are an Australian owned and operated, animal health wholesaler – supplying products to veterinarians and pet stores across Australia. In operation for over 60 years, we're experiencing steady growth and currently employ over 200 staff across Australia, it's an exciting time to join our team!
Cenvet Australia is a leading distributor of animal health and pet care products to the veterinary industry; we are looking for a talented customer service professional with animal health experience to join our Seventeen Mile Rocks, QLD team.
Responsibilities / about the role:
- Processing customer telephone orders;
- Answering inbound customer calls relating to product queries;
- Calling customers to build strong relationships and increase sales potential;
- Provide ad hoc admin support to the sales team;
- Hours of work are full-time, Monday to Friday.
About you:
- Previous vet nursing or veterinary industry experience;
- Excellent communication skills;
- Confident computer skills;
- Conflict resolution capabilities;
- Motivation, be driven to meet deadlines;
- Customer focused with a desire to exceed customer expectations.
You will be asked the following questions when you apply:
- When are you available to start?
- What is your expected annual salary?
- Do you have previous experience working within a Veterinary Clinic?
Please send through your applications to: Renee.Whyburn@cenversa.com.au
We thank you for your application, however only shortlisted candidates will be contacted.
Cenversa, Kings Park, Greater Western Sydney, NSW (posted 21st September) Customer Service Professional
Cenvet is part of the Cenversa group of companies. We are an Australian owned and operated, animal health wholesaler – supplying products to veterinarians and pet stores across Australia. In operation for over 60 years, we're experiencing steady growth and currently employ over 200 staff across Australia, it's an exciting time to join our team!
Cenvet Australia is a leading distributor of animal health and pet care products to the veterinary industry; we are looking for a talented customer service professional with animal health experience to join our Kings Park, NSW team.
Responsibilities / about the role:
- Processing customer telephone orders;
- Answering inbound customer calls relating to product queries;
- Calling customers to build strong relationships and increase sales potential;
- Provide ad hoc admin support to the sales team;
- Hours of work are full-time, Monday to Friday.
About you:
- Previous vet nursing or veterinary industry experience;
- Excellent communication skills;
- Confident computer skills;
- Conflict resolution capabilities;
- Motivation, be driven to meet deadlines;
- Customer focused with a desire to exceed customer expectations.
You will be asked the following questions when you apply:
- When are you available to start?
- What is your expected annual salary?
- Do you have previous experience working within a Veterinary Clinic?
Please send through your applications to: Renee.Whyburn@cenversa.com.au
We thank you for your application, however only shortlisted candidates will be contacted.
Veterinary Referral Hospital Dandenong, South-east Melbourne, VIC (posted 17th September) Business Manager
Veterinary Hospital Business Manager
Dandenong VIC
The Veterinary Referral Hospital (VRH) is Melbourne’s newest and largest specialist facility for pets is seeking a new business manager to oversee the most exciting period in its history. Our goal is to provide an honest and approachable service that integrates with local veterinarians to achieve best possible outcomes for patients and their owners.
Comprehensively equipped with cutting edge clinical technology and a broad team of specialists, clinicians, nurses, and support staff; VRH is ready to become the clinic of choice for pet owners and referring clinics alike across Victoria.
This is a:
- Diverse and challenging opportunity
- Work with a team of passionate and committed Vets and Nurses to serve the increasing needs of the large pet owning community of Woolloongabba and surrounding suburbs
- Supportive, inclusive, stimulating, and fun workplace
- Paid Parental leave
About us
We are part of a long-established and leading group of General Practice, Specialist and Emergency Veterinary Hospitals located throughout Australia. We strive to provide the highest quality general practice, specialist medical, surgical, and diagnostic animal services including 24-hour emergency and critical care. We take pride in our dynamic environment and no day or night is ever the same.
The position
We are seeking a dynamic and passionate Business Manager for our Veterinary Referral Hospital. As an integral member of the leadership team, you will be responsible for the business development, strategy, management, and accountability of our team. The Business Manager will work closely with the hospital Veterinarians, nurses, technical staff, and support teams. The hospital operates 24 hours 7 days a week and provides both General Practice and Emergency care. Responsibilities include:
- Financial leadership and reporting for the hospital
- Project management within the hospital
- Marketing and promotional coordination
- Leadership in business strategic planning and execution along with the leadership team
- Ensure adequate resources and support are available to teams to deliver the highest quality of care to patients
- Liaise with other hospital managers to ensure alignment and promotion of the business group and to maximise efficiency, profitability, and productivity
About you
The right candidate should have substantial knowledge and experience in business operations. You should be a humble and resilient person with a desire to help others succeed and grow. You understand that customer service is a business imperative. Your excellent written and verbal communication skills, excellent time management skills and your strong ability to prioritise work will allow you to realize your passion for positive business, hospital, people, and patient outcomes. The candidate should have proven experience and success working independently, working within a team and with various internal and external stakeholders. The ability to adapt, listen and collaborate, find, and execute improvements and processes and lead change are crucial. With a flexible and creative attitude towards work, you will fit well within our culture.
The right candidate will be part of a high performing team and will be expected to have:
- Significant experience in the small animal veterinary industry
- Degree qualified (business, commerce, business management or related)
- Leadership/managerial role 3+ years
- Excellent problem solving, decision-making and organisational skills
- Experience with the Microsoft Office products especially Excel
- Knowledge of RX Works, EzyVet or medical practice software is desirable
- Project management experience is advantageous
- Prior experience in a Veterinary/medical or allied health clinical environment will be highly regarded
What we offer
This position offers an opportunity to work with some of the best clinicians in their field, in a professional and challenging yet enjoyable workplace. A competitive annual salary plus leave entitlements, continuous education program and other employee benefits will be provided. This is a growing business and for the right candidate ongoing opportunities will undoubtedly present themselves.
How to Contact Us
To express your interest contact Michelle Gray, Talent Acquisition Consultant on michelle.gray@gxltd.com.au or 0429 007 945.
Please visit our website: https://www.vrh247.com.au/
Racing Queensland Limited, Deagan, Outer Northern Brisbane, QLD (posted 6th September) Off-The-Track Project Officer
QOTT Program Project Officer
- 12-month full time contract
- Flexible work options
- Generous employee benefits
Role Summary
Facilitate the delivery of Qld Off-The-Track Program initiatives to ensure racing aftercare objectives for Thoroughbreds and Standardbreds are achieved.
Please click here to see photos!
The Opportunity
The primary purpose of the role is to coordinate the delivery of high-quality QOTT Program initiatives that maximise the post-racing opportunities for Queensland’s retired racehorses. A structured program of actions and initiatives has been approved by the QOTT Board, which includes the establishment of a retraining/rehoming program for Thoroughbred and Standardbred horses, bred for the racing industry, and domiciled in Queensland at the time of their retirement.
Your success in the role will be underpinned by your ability to develop and operationalise program frameworks, as well as your capacity to build effective relationships and form strong partnerships with stakeholders to support the transition of Thoroughbred and Standardbred horses from racing or breeding activities to retirement.
- Operationalise and coordinate QOTT Board approved initiatives within the QOTT Program framework to enhance aftercare for retired racehorses.
- Project manage QOTT Program initiatives from start to finish, to ensure racing aftercare objectives for Thoroughbreds and Standardbreds are achieved.
- Assist with the development and implementation of processes that support the initiatives of the QOTT Program, including the ongoing development of policies and procedures for the QOTT Program.
- Deliver approved initiatives within the QOTT allocated budget, including defining initiative resources against annual work plans within the overall QOTT Program.
- Develop and communicate high quality QOTT information, support and guidance to all departments and key clients (internal and external).
- Collation and analysis of QOTT Program related data and record management.
- Reporting QOTT Program performance and work to deliver on QOTT Program KPI’s.
- Contribute to improved national outcomes around regulations, racehorse aftercare, traceability and education.
- Prepare and present educational material for racing industry participants and the public to improve aftercare outcomes.
The Success Profile
- A tertiary qualification in either Project Management, Equine Studies, Equine Science, Equine Business Management or related field and commensurate demonstrated experience in a similar role is highly desirable.
- Demonstrated working knowledge/experience of Thoroughbreds, Standardbreds and/or the equestrian industry with exposure to horse care / horse training / animal adoption programs is desirable.
- Racing industry experience and/or knowledge is desirable.
- A genuine commitment, care and desire to maximise retirement opportunities for Thoroughbreds and Standardbreds, balanced with an understanding of the commercial realities of the racing industry.
- Demonstrated project management and program implementation experience.
- Experience with sponsorship agreements and grants management processes and software programs advantageous.
- Strong interpersonal skills, and the ability to communicate and influence internal and external stakeholders at every level to drive an industry-centric service culture.
- Demonstrated experience and ability to think strategically and translate this into practical operational outcomes (develop and execute on strategy).
- Proven monitoring and evaluation skills with the ability to maintain, interpret and analyse data and report on trends and outcomes.
- Strong ability to develop and drive governance processes including audits and continuous process improvement.
- Proven ability to manage conflicting priorities and tight deadlines and manage competing needs of stakeholders.
- Exemplary written, verbal and presentation skills with impeccable attention to detail.
- Demonstrated ability to prepare, coordinate and deliver education programs and promotional events.
- Proven ability to identify, analyse and resolve complex problems.
- Ability to consult, negotiate, communicate and influence outcomes when there are conflicting interests or differences of opinion.
- Demonstrated ability to use tact and diplomacy when managing conflict.
- Superior ability to deal with complexity and ambiguity, work under pressure, demonstrate resilience and make effective decisions and recommendations
This is a fast-paced, dynamic environment where your resilience and ability to think on your feet will be key factors to your success. With your results-driven attitude and forward-thinking style, you will build trust and credibility with all stakeholder groups through superior interpersonal skills.
This role affords the scope to realise the significant professional uplift of working for a tri-code Principal Racing Authority. We recruit values-aligned people into Racing Queensland who lead by example and thrive on delivering results in a high performance culture.
The Organisation: Racing Queensland
Racing Queensland (RQ) is a statutory body whose primary purpose is to promote, enhance and provide a platform to service the industry across three codes of racing: Thoroughbred, Greyhound and Harness.
RQ’s vision is to connect people through the thrill of racing, and its mission is to be Queensland’s number #1 sport.
Benefits and Perks
We have generous employee benefits such as EAP, an innovative reward and recognition program offering perks and discounts and best practice HR policies offering flexible working arrangements, paid parental leave, talent management and performance development. We also provide annual flu vaccinations, weekly fruit deliveries, corporate massages, and access to an on-site gym as we value your health and well-being.
How to apply
Racing Queensland values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. We encourage people of all abilities, Aboriginal and Torres Strait Islanders, diverse cultures and backgrounds, LGBTIQ+ identities, and all age groups and genders to apply.
To be considered for this exciting opportunity, email hr@racingqueensland.com.au now and submit your:
- Covering letter outlining your experience
- Current resume
To view a position description please visit our website
If you have any questions about the position, please email People and Performance: hr@racingqueensland.com.au
Please note the following conditions apply:
- May be required to work on weekends and extended hours when reasonably required.
- Must hold a current drivers licence.
- Intrastate and/or interstate travel may be a requirement.
- May be required to undergo a criminal history check.
- Must have the right to work in Australia.
- Understanding/passion/willingness to learn about the sport of racing and nuances associated with the industry.
Animal Emergency Service Carrara, Gold Coast QLD (posted 23rd July) Inventory and Equipment Officer
Inventory and Equipment Officer
Carrara, Gold Coast
Part-time – 16hrs per week
Animal Emergency Service Carrara is a busy and progressive Veterinary practice that provides 24-hour care to pets and wildlife. AES has built a reputation for high quality, emergency veterinary care for animals.
An inventory and equipment handling position has recently become available to service our veterinary hospital in Carrara, Gold Coast. Our business is a dynamic, fast paced and team oriented environment.
This position is responsible for purchasing, monitoring, receiving and unpacking company products and consumables to ensure necessary inventory related functions are managed correctly.
Duties will include but are not limited to:
- Managing and maintaining the company’s stocked product inventory.
- Developing the company’s inventory management strategy, including maintaining accurate written procedures for all main inventory control processes and functions.
- Ensuring that products are well organised and available to be utilised.
- Managing control measures to ensure mistakes, inaccuracies and dispensaries are highlighted, addressed and resolved.
- Perform stocktakes in accordance with company requirements.
Skills and Experience required:
- Assertive and effective communication skills, and the ability to liaise with all levels of stakeholders.
- Ideally possess a relevant professional qualification and/or substantive experience in inventory management, equipment management, or purchasing.
- Warehouse/shelving prior experience is desirable.
- Ability to work productively, efficiently and effectively without constant supervision.
- Ability to lift boxes up to 15kg.
- Strong computer skills – proficient knowledge in the Microsoft Suite, including, but not limited to, Word, Excel and SharePoint. Experience with RX Works is favourable, but not essential.
Please forward your application to: careers@aes.email quoting Reference ID GCIO2107. Please include with your application:
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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