Vet Nurses and other support staff
Positions Available in Industry & Non-Clinical Jobs
including Kennel/Cattery Attendants & other Animal Care
Saputo Dairy Australia, Gippsland Region (posted 16th October) Milk Quality Specialist
Farm Milk Quality Specialist
Saputo Dairy Australia is the largest dairy processor in the country producing a range of high-quality products including delicious cheeses, drinking milk and culture products under renowned brands such as Devondale, COON, Great Ocean Road, Sungold, Liddells and Cracker Barrel*. We are committed to bringing the very best choice of products to tables in Australia and around the world.
Reporting into the Head of Milk Quality Assurance, we are seeking a qualified and experienced Farm Milk Quality Specialist to join our Farm Milk Quality Team. This role is located in Victoria and has the ability to work from either our Maffra or Leongatha site.
The purpose of this position is to lead the delivery of programs that ensure the quality of milk received at Saputo Dairy Australia (SDA) manufacturing sites and traded with third parties complies with business, customer and regulatory expectations. This role will provide technical support and work in close collaboration with Field Services, Farmers and Inbound Logistics to ensure the seamless integration of SDA’s quality systems pre and post milk receival.
Duties:
- Lead and coach continual improvement in SDA’s milk quality performance through the coordination and delivery of targeted improvement initiatives.
- Ensure the effective investigation of milk quality incidents and verification of the adequacy of corrective actions.
- Oversee the integrity of SDA’s milk sampling and testing program.
- Lead the implementation and the ongoing management of the SDA Quality Assurance program.
- Oversee the ongoing implementation of the Saputo Animal Welfare policy.
- Develop technical information to target improvement in SDA’s milk quality performance through the promotion of best practice.
- Deliver training to new and existing suppliers with respect to key quality initiatives.
- Monitor and report compliance of milk deliveries of traded milk to SDA sites.
- Assist in the ongoing development and implementation of Quality Solutions as part of SDA’s service offering to suppliers.
Essential Criteria:
- Tertiary degree and demonstrated experience in food safety and QA in Agriculture, preferably dairy.
- Accredited under the National Food Safety Audit Policy to conduct audits of low risk food businesses (preferred).
- Demonstrated experience in implementing change and continuous improvement processes.
Project management and the demonstrated ability to apply these principles to achieve compliance. - Senior leadership capability.
- High level computer literacy skills.
- Quality systems knowledge, and experience developing best practice systems to drive quality outcomes.
- Practical knowledge of dairy primary production.
- Understanding of Food Safety Regulation.
For more information or to apply please contact Taylor at aus.recruitment@saputo.com
Applications close Wednesday 23 October 2019
Provet, Eastern Creek, Sydney, NSW (posted 2nd October) Customer Service Supervisor
Customer Service Supervisor
- Lead a high performing team of customer service officers dedicated to empowering veterinary healthcare practitioners
- Full time, permanent position based in Eastern Creek, onsite parking available
- Great benefits including access to discounted pet products and retailers!
Provet are currently seeking an experienced, client-focused Customer Service Supervisor to join our high performing New South Wales Customer Services team. This role is offered on a full time basis and is located in Eastern Creek with bi-monthly travel to Newcastle required.
As a Customer Service Supervisor, you’ll lead the day to day operation of the Provet and VetQuip customer service teams based in Eastern Creek and Newcastle, directing Customer Service Officers on daily workflows, managing rosters and acting as an escalation point for customer, system and team member queries and concerns. You’ll also play a key role in implementing agreed policies, procedures, promotions and initiatives at a local level, providing feedback to the State Manager and National Customer Experience Manager on implementation progress. As the leader of a team of passionate Customer Service Officers, the Customer Service Supervisor supports individual and team performance, collaborating closely with other functional areas to ensure a high level of local service delivery to veterinary practices. You will show continued leadership through your ability to develop and foster relationships with your team, internal stakeholders and with our customers.
To be successful in this role, you’ll need:
- Qualifications in business, leadership or management
- Demonstrated experience leading a customer service team (preferably within a call centre or telesales environment)
- A strong understanding of veterinary operations and products
- A basic understand of sales and internal/external supply chain principles, processes, and systems to include order management, transportation, forecasting, and warehousing
- Previous experience using Salesforce (advantageous)
- Strong emotional intelligence coupled with superior communication skills
Interested?
Interested? Please submit your cover letter and resume as soon as possible. Apply here!
About Us:
Covetrus is a global animal-health technology and services company supporting the companion, equine, and large-animal veterinary markets. We put veterinarians at the center of everything we do, and work as a trusted extension of their healthcare team.
Provet, a Covetrus company, is Australasia’s leading veterinary distributor. We supply a large range of biological, pharmaceutical, disposable and food based products to veterinary clinics. Provet also offers a suite of value added business solutions including inventory management and practice management software, training targeted to growing the technical capabilities of vets and consulting services to enhance practice management.
Vetquip, a Covetrus Company, is the largest veterinary equipment repair organization in Australia, specialising in equipment loans and repairs for both veterinarians and wholesalers. Our experienced biomedical technicians service, repair and provide technical advice on a range of medical equipment including respiration monitors, pulse oximeters and niki pumps.
Why Join Us?
At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life.
Covetrus team members participate in a fantastic benefits program, giving them access to huge savings on animal health products (including exclusive food brands, medical products and litter), discounts at a wide range of retailers and on telecom, health care and insurance plans; annual volunteer days and free counselling services via our Employee Assistance program.
Animal Referral Hospital Canberra, Fyshwick, ACT (posted 20th August) Casual Hygienist
Hospital Hygienist
The Animal Referral Hospital – Casual opportunities
Job Number: CB1909
- Exciting opportunity to join a leading Veterinary hospital
- Supportive and friendly team
- Ongoing training and development
About us
The Animal Referral Hospital (ARH) is a well-established and leading group of specialist & emergency veterinary hospitals. We offer a wide range of specialist services and emergency and critical care services through our facilities in Sydney, Gosford, Canberra, Adelaide, Melbourne and Brisbane.
Please click here to see photos!
The Position
ARH Canberra is currently seeking an enthusiastic individual to join our dedicated team. Our hospital hygienists are an essential part of a close knit team and their primary concern is maintaining the hygiene standards of our hospital.
About You
- Thrives in a fast paced environment
- Work well independently or in a team
- Possess a high level of attention to detail
- Able to follow direction
- Customer service skills
- Own reliable transport
The successful candidate will be required to work on a casual basis which could include early morning, day, evening, weekend, and public holidays, while also being available at short notice for sick and annual leave.
Please send your updated CV including a cover letter to recruitment@arhvets.com quoting job reference number CB1909.
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