Vet Nurses and other support staff
Veterinary Receptionist, Client Services & Puppy Preschool Roles
MyOwnVet Salisbury, South Brisbane QLD (posted 30th September) Admin/Receptionist
FULL-TIME/PART-TIME Admin/Receptionist with Vet Nursing Skills preferred.
WE WOULD LOVE TO WORK WITH YOU...
The MyOwnVet Veterinary Hospital team is continuing to grow, and we are now looking for a full-time or part-time Admin/Receptionist (preferably with Vet Nursing skills) to join our ever-growing team.
MyOwnVet is one of the last remaining privately-owned Veterinary Hospitals in South Brisbane (Only 8km south of Brisbane CBD), which means that we can stop, breath and close the doors for Rep/Staff training lunches...
Having been founded on providing first class veterinary care with continued outstanding client service throughout the years, we love what we do here. Helping each other out during those busy times, you would be greatly supported and warmly welcomed.
Major exciting news for us is that we have recently moved to our new, bigger and purpose-built building.
If you’re also interested in Vet nursing work, you will have the opportunity to use and be a part of helping our Vets with the newest state of the art equipment; latest in-house
IDEXX laboratory, our new ultrasound, endoscopy, dental and digital x-rays, IM3 dental machines and orthopaedic surgeries.
Being a very close-knit work family of 6 experienced vets and 8 dedicated nurses and support staff, who all like to have fun helping each other out during those busy times, you would be supported and warmly welcomed.
MyOwnVet continues to go above and beyond for our clients and patients, this philosophy has been maintained and we continued to improve our high standards of helping pet parents and their wonderful pets daily.
Whilst working with My Own Vet you will always have an amazing, experience, and have access to a talented group of Vets and nurses working with you supporting you always working smarter not harder daily.
You will find that Salisbury/Moorooka are located just minutes from Brisbane CBD and is a fantastic community orientated suburbs that have that small-town caring feel to it.
So, if this sounds like you, we would love to hear from you so please send your resume and cover letter through to our Veterinary Director, Dr Ahmed Kadhem on ahmed@myownvet.com.au
For more information, please check out our socials
Veterinary Specialist Services, Underwood, City of Logan, QLD (posted 30th September) Client Care Team Leader
Client Care Team Leader - Full Time
Join Our Team as a Client Care Team Leader at our Underwood practice.
Apply Today!
Are you an experienced leader who thrives in a fast-paced environment? Do you take pride in supporting your team while also keeping business goals front of mind? If so, this could be the perfect opportunity for you.
About Us:
Veterinary Specialist Services is a well-established Small Animal referral hospital group located in Southeast Queensland. We are striving to create an environment where people can do their best work. Our dedicated team of highly skilled veterinarians and nurses is committed to providing world-class animal care. We have a very diverse skill set and can offer just about all specialties, diagnostic modalities, and therapies across our practice group.
The Role:
Based at our Underwood Hospital, the Client Care Team Leader plays a vital role in overseeing the daily operations of our busy reception team. Reporting directly to the Hospital Operations Manager, you will ensure the delivery of professional, welcoming, and efficient client service, while also managing appointment scheduling and front-line operations.
We are looking for someone who is not only a strong leader but also willing to roll up their sleeves and step in when needed. A successful candidate will invest the time to understand the entire client care process, proactively identify opportunities for improvement and ensure the team runs smoothly while meeting business needs.
We are seeking an exceptional individual who embodies the following qualities:
Leadership: Experience leading a team of 10+ in a client-facing or reception environment
Client Service Excellence: Strong communication skills and a genuine ability to connect with a diverse range of clients.
Time Management: An individual who excels at managing competing priorities, consistently meets deadlines, and approaches challenges with a solution-focused mindset.
Hands-On Approach: Willing to jump in, support the team, and lead by example.
Industry Experience: Previous veterinary experience is preferred but not essential.
Interested?
If you believe you have what it takes to excel in this role, please submit your CV and a cover letter to us at: HR@vss.net.au
Your journey towards becoming a part of our dynamic team starts here. To learn more about our organisation, visit our website at: http://vss.net.au or contact us at 07 3841 7011.
Brunker Road Veterinary Centre, Newcastle, NSW (posted 30th September) Receptionist
Veterinary Receptionist - Full Time / Perm Part Time
About us:
Brunker Road Veterinary Centre is an advanced, modern, small animal hospital with 11 veterinarians committed to excellence in the veterinary industry. We offer a comprehensive small animal service for the Newcastle and Hunter region, including referral services. Our team is a hardworking, dedicated group, who also enjoy many educational and social activities outside of the hospital. Visit brunkerroadvets.com.au to view more about our clinic.
About the role:
Brunker Road Veterinary Centre is seeking a motivated and flexible individual to join our exceptional reception team in a Full time or Part Time capacity. The shifts will be varying Monday – Friday, mornings through to evenings, with 1 in 3 Saturdays. A minimum of 2 years veterinary nursing experience, veterinary reception or veterinary industry experience is required.
Key Duties include:
- Providing excellent and compassionate client care
- Managing a fast-paced workflow station and reception area, including a busy phone system.
- Reception duties and administrative tasks
- Assisting veterinarians in consultation
- Daily clinic upkeep and hospital equipment maintenance, to a high standard
Key Skills include:
- Excellence in customer service
- Excellent written and verbal communication skills
- Ability to work in a fast-paced, multifaceted environment
- Ability to work autonomously and also as part of a team, maintaining a positive attitude
- Ability to take and follow directions well and take initiative in tasks
- Adept with technology and strong computer skills
- Ability to keep to a schedule with excellent time management
- Adhere to WHS procedures, company policies and standards
What we offer:
- Inclusive and supportive team
- Advanced diagnostic equipment (CT, scopes, U/S)
- Team benefits, lunches and social events
- Employee assistance program
- Regular morning teas and fruit bowls
- Continuing education opportunities
- Access to online learning hub
Application
Please forward a cover letter and resume to Elise Oughton (Practice Manager Teams): info@brunkerroadvets.com.au
Magill Village Vet, East Adelaide, SA (posted 29th September) Client Care/Reception
CLIENT CARE/RECEPTION TEAM MEMBER
PASSIONATE PATIENT ADVOCATES
Adelaide - Small Animals
Magill Village Vet – EXCEPTIONAL NEW CLINIC - Full Time or Part Time
Since moving into our new clinic we are providing care to more pets and their families and we need to expand our team.
With separate spaces for Cat World and Dog World we have created a clinical space in which our patients are at the centre of everything that we do.
Our client care team members are instrumental in ensuring that our patients and their families have the best experience possible when they visit Magill Village Vet, based on Fear Free principles.
We are a GOLD Cat Friendly Clinic.
Please click here to see photos! 
We are looking for Client Care Team members who have a passion for engaging with our patients and their families.
We have part-time or full-time roles available.
There is no point in writing an essay (or a novel!) - if you would like to find out more, please email Jenni Trewren – leadership@magillvet.au
Applications will remain confidential.
Animal Welfare League Brisbane Community Vet Clinic, Daisy Hill, City of Logan, QLD (posted 24th September) Receptionist
Not-for-Profit | Receptionist - Part-time | Animal Care Award rate from $26.05 - $29.64
About Us
At Animal Welfare League of Queensland (AWLQ), our vision is for every companion animal to have a safe and caring environment where their needs are met. We are driven by a commitment to integrity, compassion, innovation, and optimism. As a leader in the animal welfare sector, we're dedicated to a brighter future for both animals and our community.
The Opportunity
Are you looking for a rewarding career? Animal Welfare League Queensland (AWLQ) is currently looking for a part-time Veterinary Receptionist to join our Brisbane Community Veterinary Clinic. In this role, you’ll support the veterinary team in providing the highest level of customer service and care to our customers and their animals.
You’ll be working with a team of highly skilled and passionate professionals under the banner of one of the most respected brands in animal welfare. If you are passionate about directly impacting animal welfare, we’d love to talk to you.
Key Responsibilities
- Answer incoming calls with strong professionalism and accurate information.
- Transfer calls to the relevant department.
- Provide strong face-to-face customer service and facilitate appointment setting.
- Facilitate the impounding and reclaiming of animals
- Ensure the register balances are reconciled at the end of each day.
- Assist with preparing invoices and other documentation, as well as document management.
- Replacing merchandise in the Rehoming store.
- Complete a variety of general administrative duties
- Responsible for opening and closing the reception area and ensuring it is clean and tidy.
- Comply with all OH&S guidelines to ensure high standards of personal care are maintained
- Ensure issues are addressed and conflicts resolved with a high degree of customer support.
- Answer a broad range of client questions associated with AWLQ and work in accordance with policies and procedures.
Essential Requirements
- Current Driver’s Licence.
- Strong experience in a high-volume volume intensive customer service environment.
- A minimum of 2+ years of experience in administrative and reception roles.
- Intermediate Microsoft Office Suite and IT systems ability (minimum).
Essential Skills and Attributes
- Strong communication and interpersonal skills combined with the ability to resolve customer issues.
- Demonstrated affinity with animals.
- Demonstrated ability to work well with all levels of the team and wider organisation.
- Ability to work independently as well as effectively contribute in a team environment.
- Strong attention to detail.
We Offer
- A competitive remuneration package.
- Access to an independent Employee Assistance Program
- Employee discounts on veterinary services.
- A supportive and collaborative team culture with a strong focus on mentoring and growth.
How to Apply
Please submit your application, including your CV and a cover letter outlining your relevant experience to: hr@awlqld.com.au
Applications will be reviewed as they are received, and the position will close once we have found our ideal candidate.
About Us
AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 10,000 stray and homeless animals each year, while also assisting other communities in saving homeless animals.
In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.
Melbourne Animal Referral Services, Hawthorn East, VIC (posted 24th September) Client Services
Client Services Representative - Full Time
Location: Melbourne, Hawthorn East
About Us…
Melbourne Animal Referral Services is a centre of clinical excellence. We are dedicated to achieving the best possible outcomes for every pet and pet owner. MARS hospital in Hawthorn East offers the highest standard in Surgery, Oncology, Internal Medicine & Diagnostic Imaging services within Melbourne, while our mobile service offers onsite specialist surgery across Melbourne and regional Victoria.
Our specialists are considered industry leaders and are also supported by dedicated & passionate Interns, Nurses and Client Service professionals. We are completely focused on our team, including every current and future member. We value development and reward our staff with generous renumeration, and CPD available to all. We are committed to ensuring an appropriate work-life balance for all staff. If you wish to join our team, that means you also are driven to achieve the highest possible standards of patient care and you want to work within a facility where staff excel. We also value a fun, inclusive and supportive workplace culture.
Read on to join the MARS family today!
At MARS we offer…
- Excellent working conditions.
- A truly independent, privately owned Vet Hospital that is growing!!
- The opportunity to work at the cutting edge of veterinary excellence.
- A supportive and welcoming team.
- A beautiful, modern hospital in Hawthorn East.
About the role…
The Client Services role is pivotal to the smooth and professional operation of Melbourne Animal Referral Services (MARS). You will be the first point of contact for clients visiting our facility, ensuring a smooth and seamless experience from initial consultation, through to discharge. This is a full time role, rostered across 4 weekdays. No weekend work is required.
Do you have…
- Experience working in a medical or veterinary practice?
- Sound computer literacy?
- Exceptional customer service skills?
- A compassionate, sensitive and empathic manner?
- The ability to provide a quality customer service experience in a fast-paced organisation?
- Exceptional time management and organisational skills?
- Knowledge of EzyVet? (This is desirable, but not essential).
You will receive…
- Well above award remuneration commensurate with experience
- Opportunity to join a fun, friendly and highly efficient team
- An employer that offers a work-life balance for all staff
- Support to develop your skills and advance your career
- A caring and supportive environment that focuses on staff wellness and positive workplace culture
- Industry leading discounts for staff pets
Our Values…
We live and breathe our values every day:
- High Quality Clinical Work, leaders in the industry
- Exceptional Customer Service
- Genuine empathy to clients, staff, referring vets, colleagues - everyone is respected and valued
- Adaptable, progressive and innovative business
- Highly ethical workplace (in treatment of patients, staff and clients).
- Everyone contributes to culture, and we are recognised as a great place to work.
If this sounds like you, please send your cover letter and resume to
kjohnson@marsvets.com.au
Brisbane Veterinary Specialist Centre, Albany Creek, QLD (posted 19th September) Client Service Officer
Full-Time Front Desk Administration/Client Service Officer
About BVSC:
At BVSC we are dedicated to providing gold standard veterinary care and support to our clients and their beloved pets. We believe in fostering a warm and welcoming environment, where both our clients and team members feel valued and respected.
We are seeking a friendly and empathetic Client Service Officer to join our dynamic team.
The ideal candidate will possess exceptional communication skills, be able to handle multiple tasks simultaneously, and remain calm and focused during high-pressure situations. As the first point of contact for our clients, you will play a vital role in ensuring a positive experience from the moment they walk through our doors.
We are seeking adaptable and energetic candidates who…
- Provide exceptional service by welcoming clients, answering queries, and managing appointments.
- Handle incoming phone calls, screen and direct calls, and take messages according to agreed protocols.
- Maintain effective communication with veterinary staff and clients.
- Perform invoicing, payment follow-ups, and insurance documentation.
- Manage client records and ensure accurate data entry into ezyVet software.
- Work closely with the Client Services Team to improve front-of-house operations and assist in training new team members.
- Uphold ethical standards and confidentiality in all interactions.
- Be familiar with veterinary/medical terminology and procedures.
- Ensure a clean and safe environment in reception waiting areas. Understand and apply hygiene principles relevant to a veterinary practice.
Requirements:
- Minimum of 1 - year experience in a reception or client service role.
- Strong verbal and interpersonal communication skills, practical problem-solving abilities, and a compassionate attitude towards animals and their owners.
- Competence in MS Office and familiarity with veterinary practice management software (ezyVet preferred).
- Experience in a Veterinary healthcare setting is highly desirable.
What We Offer:
- A supportive and collaborative work environment
- Continuing education and opportunities for professional development
- Competitive salary and employee benefits package
- First class employee assistance Program – ASSURE
- A chance to make a meaningful difference in the lives of pets and their owners
If you are passionate about providing outstanding client service in a veterinary setting - join us at BVSC and be a part of a team that truly cares!
Please submit your resume with 2 references to Cheri Williamson. Email: cheriw@bvsc.com.au
Or call (07) 3264 9400 for more information.
Peninsula Vet Emergency & Referral Hospital, Mornington, VIC (posted 19th September) Receptionist
Receptionist - Part Time
We are looking for an experienced receptionist to join our team at the Peninsula Vet Emergency and Referral Hospital.
No veterinary experience is required, but a passion for customer service and a passion for animals is!
At Peninsula Vet Care, we’re extremely proud to be the largest provider of quality veterinary services on the beautiful Mornington Peninsula. At each of our five purpose-built hospitals and our Emergency and Referral Hospital, we strive to provide a collaborative culture with ongoing support and personal development opportunities for all our staff. We have this amazing reception role available at the Peninsula Vet Emergency and Referral Hospital for a highly motivated customer service representative with exceptional communication and organisational skills. If customer service is your passion and you would also love the opportunity to make a positive difference in the lives of owners and their beautiful pets, contact us today.
About the role
We are looking for a part-time receptionist to fill 2 shifts including an evening. The position includes the following responsibilities:
- Managing multiple incoming phone lines and directing calls
- Scheduling appointments and communicating booking requirements to clients
- Communicating patient arrivals and emergencies to clinical staff
- Finalising invoices, processing client payments and balancing the till
- Assisting clients with pet insurance applications
- Maintaining a clean and presentable front of house
- Completing a variety of administration tasks
About you
We are passionate about getting the right people in the right roles. We are looking for someone with the following characteristics:
- Minimum two years’ experience in a general receptionist role
- Ability to provide high levels of customer service
- Exceptional phone manner and communication skills
- The ability to build positive relationships
- Strong organisational and time management skills
- The ability to work efficiently and with initiative in a fast-paced environment
- A professional and positive demeanour
What we will offer you
- Flexible paid parental leave
- Support when you need it with our Employee Assistance Program (EAP), including free and confidential counselling and coaching sessions across a range of areas
- High-quality and heavily discounted healthcare for your pets
- Access to the Vet Partners Fitness Passport program; a discounted membership that entitles you (and your family) to visit a multitude of health facilities like gyms and pools, as often as you like
- Opportunities for career growth and movement within our group of five general practice clinics, and our emergency & referral hospital, all located on the Mornington Peninsula
- A sense of purpose and pride through the ability to help make a difference in the lives of pets and their owners
- Excellent working culture in a growing company, underpinned by values in trust, respect, professional growth, and having fun!
For more information
Please contact Louise Daemen via hr@penvetreferral.com.au if you have any questions regarding this position.
How to apply
If this sounds like your dream job, please send your resume and a cover letter to hr@penvetreferral.com.au or contact Victoria Nguyen from the Careers team on +61 422 882 885 or victoria.nguyen@vet.partners
Gladesville Veterinary Hospital, Lower North Shore Sydney (posted 19th September) Lead Receptionist
Lead Receptionist – Gladesville Veterinary Hospital
Be the Heart of Our Front Desk and the Leader of Our Reception Team
Are you an experienced veterinary receptionist looking to take the next step in your career? Gladesville Veterinary Hospital is looking for a warm, organised, and proactive Lead Receptionist to oversee our reception operations, support our client service team, and work closely with the clinical leadership group to make our workflows more effective and our client experience even stronger.
About the Role
As Lead Receptionist, you will take on a dual responsibility: managing the daily duties of a receptionist while also serving as the point person for the reception team. You will:
- Act as the Driver of the Day – our daily workflow coordinator and team motivator
- Provide daily support and leadership to the reception team
- Be the first point of contact for day-to-day issues or queries, before they escalate to the Practice Manager
- Collaborate with the Practice Manager, Lead Vet, and Head Nurses to refine systems, checklists, and procedures
- Troubleshoot daily challenges and ensure the smooth running of the reception area
- Deliver outstanding client service to pet owners and their animals
Who You’ll Work With
You will join a supportive and friendly team of veterinarians, nurses, animal attendants and fellow receptionists, all working together to provide exceptional care. This role works closely with the Practice Manager and broader leadership team, with real opportunity to contribute to team culture and operational improvements.
Please click here to see photos!
Key Responsibilities
- Oversee and support the day’s appointment schedule and reception team workflow
- Ensure a consistently high level of client service at the front desk and over the phone
- Mentor and train new receptionists to VetPartners standards
- Assist with reception team rostering, performance check-ins, and ongoing development
- Take the lead in updating and maintaining protocols, templates, and communications tools
- Liaise closely with the clinical team to maintain smooth patient transitions and effective communication
Essential Skills & Experience
- Previous experience in a veterinary reception or comparable healthcare customer service role
- Strong organisational and time management skills
- Confidence in leading a small team and managing day-to-day operational issues
- High-level interpersonal and communication skills
- Ability to remain calm, professional, and solutions-focused under pressure
- Familiarity with veterinary practice management software (e.g., RxWorks or similar)
- A genuine passion for helping people and animals
What We Offer
- A pivotal role in a respected, long-standing veterinary hospital
- The chance to make a real impact on team culture and client satisfaction
- Career development opportunities and leadership mentoring
- Access to continuing education and training resources
- Staff discounts on veterinary services and products
- A supportive and values-driven work environment
Location: Gladesville, NSW
Position Type: Full-time
Start Date: Negotiable
Apply Now
If you're ready to take the next step in your veterinary reception career and lead with purpose, we’d love to hear from you. Submit your application and join a team that values both leadership and compassion by emailing Emily on emily.mcclelland@gladesvillevet.com.au
WellPet Vets, Regentville, Western Sydney, NSW (posted 18th September) Customer Service Representative
Experienced Customer Service Representative required
Small Animal General Practice, ICU, and Emergency Hospital
Permanent Full-Time
We are looking for an experienced, and dedicated applicant, with a passion for animals to be a part of our Customer Service team located within our 24-hour GP and Emergency Hospital- Nepean Animal hospital. This role requires applicants to work in a hybrid customer service role which includes a rotation of face-to-face reception shifts as well as well as internal client service in call centre shifts. To succeed in this role, you must be highly organised, have the ability to problem solve and have exceptional customer service skills.
The Hospital:
Nepean Animal Hospital, located near the base of the Blue Mountains, is one of three WellPet Vets clinics. Established in 2005, it was the first of three hospitals in the family-owned WellPet Vets group. Beginning as a single vet and nurse practice, it has since grown to become one of the only permanently staffed, 24-hour hospitals in the Greater West.
Our hospital boasts an extensive array of industry leading equipment, as well as a range of services including; soft tissue and orthopaedic surgery, consultation and preventative care, client educational programs such as puppy preschool, wildlife rehabilitation and care, CT, ultrasonography and radiology, as well as emergency and critical care. All clinics boast a complete IDEXX laboratory suite and can perform a vast array and quantity of in-house diagnostics. At Nepean Animal Hospital, as a referral hospital, we see a high volume of complex patients and a large variety of cases. No two days are ever the same!
The Position:
This is a unique opportunity for a highly motivated individual to become a member of our team of face-to-face and phone-based customer service professionals for our Nepean Animal Hospital. You will be working closely with the Customer Service Manager and your colleagues to manage all incoming client enquiries via phone and internet whilst upholding a high standard of consistent and friendly face to face service for our clients and their pets.
Key Responsibilities:
- Answering a high volume of incoming calls efficiently
- Responding to incoming emails
- Directing calls internally to the appropriate location
- Managing appointment schedules for the hospitals and taking bookings
- Performing cash handling and till reconciliation procedures
- Making promotional phone calls to clients to discuss and promote our current in-clinic offers
- Triaging patients confidently and obtaining critical information from clients during emergencies
- Giving support to clients in distress
- Providing clients with necessary financial information and explaining processes and expectations clearly to avoid confusion.
- Carrying out a variety of administrative tasks for the hospitals such as client follow up, insurance claims, account management and invoice checking.
- Handling customer complaints as per company policy
- Taking client product orders
- Implementing customer service schemes and services changes as well as marketing strategies as required by the company.
- Understand customer's objectives, buying decisions and assist in selecting the right products/services
- Meet set targets and KPI’s as outlined by your team leader.
The successful candidate will:
- Have a minimum of 2 years’ experience in a similar Customer Service role
- Have an excellent phone manner and customer service/communication skills
- Have strong verbal and written communication skills
- Have strong negotiation skills and ability to listen to the clients needs
- Have the ability to explain complex or technical information in a straightforward manner
- Have close attention to detail
- Have a high level of computer literacy
- Have a strong desire to learn new skills
- Have an enthusiastic and outgoing personality
- A strong desire to learn new skills
- Be open to regular feedback and eager for continual self-improvement
- Have flexibility with days and hours- The customer service teams roster rotates regular morning and afternoon/evening shifts during the week and on weekends.
- Be willing to work as a team and assist other roles in the hospital when required.
- Be available to work up to 38 hours a week
- Have a Veterinary Nursing background (desired but not essential)
- Hold a Certificate IV in Veterinary Nursing or equivalent industry relevant qualification (desired but not essential)
- Have experience using RxWorks (desired but not essential)
- Have experience using VetCheck (desired but not essential)
If you would like to become part of our caring and hardworking team, please email your CV with a brief cover letter to Alex Falzon at: careers@wellpet.com.au
(Please put CUSTOMER SERVICE APPLICANT in the subject line).
VetLove, QLD/NSW (posted 12th September) Puppy Pre-School Trainer
🐾 We're Hiring! Puppy Preschool Trainer at VetLove 🐾
Love puppies? Love people? We've got the perfect role for you!
VetLove is looking for enthusiastic, people-focused Puppy Preschool Trainers to join our team across several of our clinics. Whether you'd like to run classes at just one clinic or up to five, we're flexible!
✨ What's on offer:
- A healthy wage
- Full training provided – no prior experience necessary
- Beautifully designed Puppy Preschool lesson plans ready to go
- Classes are held in the evenings after clinic hours
If you've got great communication skills, a passion for helping pet parents and their pups, and want to be part of a supportive, fun team – we’d love to hear from you!
📍 Positions available across multiple VetLove clinics – choose what suits you best.
🐶 Apply now and help give our youngest furry friends the very best start in life!
Email: hr@vetlove.com.au Ref: Puppy Preschool Trainer. Don't forget to let us know which clinic or clinics you may be interested in.
Bannockburn Veterinary Clinic, Golden Plains Shire, near Geelong, VIC (posted 11th September) Receptionist
Bannockburn Veterinary Clinic has a full time (38 hours) Receptionist position available for immediate commencement.
This is a salaried position with 4 weeks annual leave and 12 % superannuation. No weekend hours are required.
The Receptionist position is vitally important as the face of the clinic, in controlling the smooth operation of a busy mixed practice and providing Client Care.
The position requires a friendly attitude, with client care the primary focus, a memory for names and faces of clients and pets.
A team orientated approach with an ability to multi task is essential, initiative is also imperative.
Exposure to veterinary software would be advantageous but not essential, likewise Excel, Word and Outlook.
This position requires collaboration with our team (total 25 staff) of Veterinary nurses and Veterinarians
We are a privately owned Veterinary Practice (2 x Partners) located 18 km from central Geelong. The clinic is set on a large block in a country setting.
Please note this is not a clinical nursing role.
Please send your application to: info@bannockburnvet.com.au attention Practice Manager Frances Witcombe.
Visit our Website
Baldivis Veterinary Hospital, Semi-Rural Southern Perth, WA (posted 9th September) Puppy Pre-School
Puppy Pre-School Trainer
At Baldivis Vet Hospital, we do things a little differently. We believe veterinary care is about more than just medicine — it's about people, connection, and doing work that really matters. Our team of over 150 staff, including more than 100 full-timers, works together under one roof to deliver gold-standard care to pets and their people, 24 hours a day.
We are seeking a Puppy Pre-School Trainer to run evening classes at our hospital. This role is ideally suited to a qualified veterinary nurse or certified dog trainer with excellent communication skills, confidence in client interaction, and a passion for helping puppies and their families thrive.
Please click here to see photos!
Position Details
- Classes: Monday, Tuesday, Wednesday, and Thursday evenings from 6:00 pm
- Duration: 1-hour classes, 6–8 puppies per group
- Program: 5-week course, outline and materials provided
- Duties: Deliver puppy preschool classes only — no additional shifts or hospital duties required
Pay Rates (per class + superannuation):
- $110 for 6 puppies
- $130 for 7 puppies
- $150 for 8 puppies
About You
- Veterinary nurse or certified dog trainer (required)
- Strong communication and presentation skills
- Comfortable speaking with clients about puppy care and training
- Previous experience running puppy classes is strongly preferred
Apply now – hr@baldivisvet.com.au
Or for more information contact Dr Danae Dunn (08) 9524 1466 or drdanaedunn@baldivisvet.com.au for a confidential discussion.
See www.baldivisvet.com.au, and
Eumundi Vets, Sunshine Coast Hinterland, QLD (posted 8th September) VN / Receptionist
Eumundi Vets Is Hiring – Veterinary Nurse/Receptionist Full time Role
Come and join our close-knit team in the beautiful Noosa Hinterland!
We are an independently owned small animal clinic, set on 30 acres in the heart of Eumundi. The region offers an incredible lifestyle with a true work–life balance – from hinterland charm to coastal attractions, it has it all.
Our clinic services a wide area, from the coast to the hinterland, and we see a varied caseload – everything from everyday GP visits to critical emergencies.
We’re fully equipped with in-house IDEXX diagnostics, ultrasound, digital radiography, dental x-ray, and full dental suite, plus the latest monitoring equipment. With Smartflow and WebPacs, our workflow is fully digital and efficient.
Our surgical caseload is diverse – from routine desexing through to advanced soft tissue procedures and basic orthopaedics. Above all, we pride ourselves on gold-standard patient care, going the extra mile for every animal, and building lasting relationships with our clients.
We are a relaxed, supportive team with a great sense of humour – but when it’s showtime, we bring our best. We’re looking for someone who will become part of our clinic family and grow with us.
The Role
- Full-time position (part-time considered)
- Family-friendly hours (8:00 am – 4:00 pm)
- Primarily reception-based role
- Above-award remuneration
The Ideal Candidate
- Qualified (or currently training) veterinary nurse with strong practical knowledge
- Confident in patient triage and client communication
- Able to build trust and rapport with clients and their pets
- Strong multitasking skills – managing calls, bookings, and walk-ins while supporting the team
- Organised and efficient with scheduling, billing, and stock control
- Comfortable with practice management software and digital systems
- High attention to detail and accurate record-keeping
- Excellent time management and a strong work ethic
- Enthusiastic, positive, and adaptable
- A wicked sense of humour!
If you are interested in the position, please send your resume to Steph at admin@eumundivets.com.au
Red Hill Veterinary Clinic, Inner City Brisbane, QLD (posted 4th September) Receptionist
Receptionist position available at Red Hill Vet Clinic
We are a busy inner-city clinic looking for an afternoon/evening receptionist. The clinic is looking for an applicant available to work week days.
The practice is well equipped with modern equipment, and our patients are small animals only with a focus on dogs and cats. Using RxWorks practice management software, the successful applicant will also need to know/learn Microsoft programs as well (Outlook, Word, etc.).
Previous experience is not necessary, we are a tight knit team, so more than anything, we are looking for someone who fits in.
Duties will include greeting clients, answering phone calls, booking appointments and email management.
Applicants to apply by email to:
Dr. Bonnie Botterill (Practice Manager/Veterinarian)
Email: manager@redhillvet.com.au
See redhillvet.com.au, and
4 Paws Vet, Neutral Bay, Sydney NSW (posted 3rd September) PT Receptionist
Part time Receptionist
Neutral Bay, Sydney
4 Paws Vet is a busy and conveniently located Vet Practice in Sydney’s lower North Shore. We have been serving the Neutral Bay community for over 25 years in our purpose-built hospital. We continue to evolve and now an opportunity exists for a part time Receptionist to join our enthusiastic and friendly team. The ideal candidate will have industry experience and/or be willing to learn quickly. This is a great opportunity for a Veterinary Nursing student looking to get a foot in the door as we are always looking to upskill our team and create succession plans.
The primary responsibilities of this position include:
- Undertaking all types of reception & administrative tasks
- Excellent customer service with the willingness to go above and beyond.
- A basic understanding of animal care with the ability to triage patients over the phone.
- Able to assist clients with over-the-counter products & food
- Experience with Ezyvet is advantageous.
The reception team is small and there are times when you will be on reception on your own. Therefore, the ability to multitask, ask for help & remain calm is required. We aim to practice Veterinary medicine to a high standard where our patients are always at the centre of what we do. We are lucky to have a loyal client base with a great love for their pets. We are looking for a positive team player, who exudes enthusiasm but has a calm and professional manner. Confidence and highly developed communication skills are essential.
This position shares a roster with the nursing staff, with 1 in 4 Saturdays (9am -2pm) required. Pay is commensurate with experience and qualifications.
If you would like to apply for this position, please email a cover letter and resume to: Elizabeth Quintal, Practice Manager on elizabeth.quintal@4pawsvet.com.au
Adelaide Plains Veterinary Surgery, Two Wells, Outer N Adelaide, SA (posted 2nd September) Receptionist
Part-Time Receptionist - Veterinary Practice | Two Wells, SA
We are a well-established small animal veterinary practice located in the growing township of Two Wells, South Australia. Our clinic offers a diverse and fast-paced caseload, including:
- Routine consultations and surgery
- Advanced orthopaedic and soft tissue procedures
- Rehabilitation services
- On-site CT scanning
While Two Wells is expanding with new housing developments, it retains its charming country atmosphere - offering the best of both worlds. Our practice provides all the career opportunities you'd expect from a city clinic, and perhaps even more.
About the Role
We are currently seeking a dedicated Part-Time Receptionist to join our friendly front-of-house team. This is a fantastic opportunity to be part of a supportive and passionate environment where no two days are the same.
What We're Looking For
The ideal candidate will bring:
- Previous experience or knowledge of the veterinary industry (highly desirable)
- Ability to multitask and thrive under pressure in a busy, high-volume setting
- A strong desire to learn and consistently deliver outstanding customer service
- Reliability, punctuality, and a proactive attitude
- Excellent literacy, numeracy, and computer skills
- Strong communication and organisational abilities
- Compassion and empathy for both pets and their owners
Ready to Apply?
Submit your CV and Cover Letter to Steph de Almeida at steph.dealmeida@vet.partners to join our team and make a meaningful impact in the lives of animals and their families.
Website: www.adelaideplainsvet.com.au
Aura Veterinary Hospital, Baringa Sunshine Coast, QLD (posted 29th August) Receptionist
Veterinary Receptionist - Full Time
We are seeking a warm, professional experienced Veterinary receptionist to be our welcoming face of our dedicated team.
Our clinic is a purpose-built well equipped Fear Free clinic situated on the beautiful Sunshine Coast.
Job Role:
- Welcoming clients and their fur babies with genuine care & empathy
- Managing phones, bookings & client communications
- Supporting the veterinary team with administration tasks
- Assisting with smooth daily clinic operations
The perfect applicant needs to have:
- Previous experience in a veterinary clinic
- A friendly, compassionate communicator with strong organisational skills
- Some Veterinary nurse experience is highly desirable
- Passionate about providing an excellent client and patient experience
Why join us:
- Work in a supportive, team-focused environment
- Be part of a progressive, Fear Free clinic
- Enjoy variety in your role, with opportunities to grow your skills
If this sounds like you please send your CV & cover letter to Mandy Blackhall at: info@auravet.com.au
Macquarie Vet Hospital, North Ryde, NSW (posted 22nd August) Receptionist
We are seeking full time applicants with availability across extended hours on weekdays and a share of weekend reception duties at our thriving veterinary practice in North Ryde, and potentially across our other local-area sister clinics.
Are you an upbeat and caring person looking for a position in a dynamic clinic that practices the highest standards of care? Do you enjoy getting to know a lovely bunch of clients and their pets, and having a positive impact on their visits to us? We're looking for YOU!
The exciting part!
- All of our team members are Fear Free certified and if you’re not already, then we will pay to get you there!
- You’ll be offered a competitive salary package in line with experience
- You will be a respected, valued part of the team, central to the day-to-day running of the clinic
What we’ll need from you
- Ability to positively interact with clients and their pets, and maintain a welcoming and pleasant environment in reception
- Ability to answer phones, multitask, and prioritise tasks
- Ability to work as part of a team in a fast-paced setting
- Basic computer and admin skills
- Customer service experience preferred
Interested applicants can email nat@avclanecove.com.au with a cover letter and resume.
See macquarievets.com.au, and
Potts Point Veterinary Hospital, Elizabeth Bay, Inner Sydney, NSW (posted 20th August) Receptionist
Our wonderful receptionist, who has been the friendly face and heartbeat of our front desk, is embarking on a new adventure and relocating to Perth. While we’ll miss her dearly, we’re thrilled for what lies ahead for her.
That means we’re now looking for someone equally amazing to join our team. If you or someone you know has a passion for people, a knack for organisation, and a love for creating a welcoming environment, we’d love to hear from you.
Come be part of something great.
Join Our Team at Potts Point Veterinary Hospital (Elizabeth Bay) as a Full-Time Receptionist.
Position: Full-Time Permanent Receptionist
Hours: Monday to Friday (No Regular Weekends or Out-of-Hours Duties)
Location: Potts Point (Elizabeth Bay), just one stop from Martin Place
Are you a compassionate professional with a love for animals and a commitment to exceptional customer service? Our bustling inner-city privately owned veterinary hospital in Potts Point (Elizabeth Bay) is looking for an enthusiastic and experienced receptionist to be the warm, professional first point of contact for our clients.
What You Bring:
- Experience in Administration and Customer Service: Ideally in a veterinary or medical setting, but extensive experience in other client-facing industries is also valued.
- Passion for Pets and People: A genuine love for animals and dedication to supporting their owners.
- Empathy and Precision: Professionalism, compassion, and attention to detail in a fast-paced, client-focused environment.
- Multi-Tasking Skills: Proven ability to manage multiple responsibilities, including busy phone lines, scheduling appointments, and administrative tasks.
- Self-Motivation and Initiative: A proactive attitude with the ability to work autonomously.
- Digital Literacy: Proficiency in using Word suite, canva, email, booking software, and handling daily banking tasks is essential.
- Creative Contribution: An interest in creating engaging social media content to showcase our team and services.
Key Responsibilities:
- Be the welcoming, professional first point of contact for clients and their pets.
- Maintain accurate, up-to-date client and patient records.
- Provide empathetic, friendly service while coordinating effectively with clients and staff.
- Manage scheduling and communication across a dynamic, busy practice.
Daily Duties (Include but Are Not Limited To):
- Greeting clients and managing patient check-ins with professionalism and warmth.
- Handling high volumes of phone calls, emails, and appointment bookings for multiple veterinarians.
- Assisting veterinarians and management with administrative support, including managing client records and insurance claims.
- Performing daily banking and reconciliations.
- Ensuring the reception area is clean, welcoming, and well-organised.
- Assisting clients with product purchases and unpacking stock deliveries.
- Hospital Social Media platform management
Perks & Benefits:
- Above-Award Wages: Reflecting your expertise and dedication.
- Supportive Team Culture: Become part of a friendly, close-knit team that values your contributions.
- Opportunities for Growth: Develop your skills and advance in a specialised, rewarding field.
Work Rights:
To be eligible for this role, you must have unrestricted work rights in Australia for the duration of your employment. Visa sponsorship is not available.
If you are organised, self-driven, and excited to make a difference in the lives of pets and their owners, we’d love to hear from you. Apply today to join a team that prides itself on empathy, efficiency, and excellence in veterinary care.
Please email: claire@pottspointvet.com.au
Take a virtual tour of our lovely hospital: www.pottspointvet.com.au
Crows Nest Animal Hospital, Crows Nest, NSW (posted 20th August) Receptionist
Veterinary Receptionist / Administration Assistant - Full Time
Join our dedicated team at Crows Nest Animal Hospital
Crows Nest Animal Hospital is seeking an experienced Veterinary Receptionist/Administration Assistant to join our friendly and professional team full-time. If you're passionate about delivering exceptional client care and thrive in a dynamic clinic environment, we'd love to hear from you.
What you'll do:
- Provide warm, professional service to clients and patients in person, over the phone, and via email.
- Build and maintain strong client relationships by assisting with enquiries and requests.
- Manage scheduling of appointments and procedures.
- Oversee daily administration tasks, including insurance claims, patient histories, and banking.
- Keep reception organised, welcoming, and efficient.
- Support workflow across the clinic, working collaboratively with the wider team.
- Handle key admin functions: recalls, ordering, stocktake, and insurance processes.
- Liaise with support office teams, including IT, to ensure smooth clinic operations.
What we're looking for:
- Exceptional communication skills, both written and verbal.
- A natural ability to connect with clients and build trust.
- Calm, compassionate, and professional under pressure.
- Highly organised, responsible, and self-motivated.
- A team player who values collaboration and respect.
Interested?
Please apply with your resume and cover letter to Elly: elly.robinson@crowsnestvet.com.au
We look forward to hearing from you!
Vet HQ Double Bay, Sydney Eastern Suburbs, NSW (posted 19th August) Customer Service Respresentative
Full time - Customer Service Representative
Vet HQ is currently seeking an enthusiastic, motivated customer service representative to join our amazing team. One of our lovely receptionists is off to Vet School, so this unique opportunity has become available.
Vet HQ Double Bay is a privately owned practice, we also have a sister practice at Darlinghurst.
We offer the highest standard of patient care with a focus on offering our clients gold standard customer service. We are a progressive multi vet practice and we are looking for someone who is a confident and level headed professional and who is committed to the client and delivering a five-star customer service experience. This is an extremely important role as you are the clients first point of contact and the last.
At Vet HQ, we are committed to professional development and maintaining a positive culture so that we can continue to deliver gold standard service.
This role is 5 days per and may include an occasional Saturday.
We provide a positive work culture and live by our values which are;
Together we are more successful
Learn, grow, evolve
We communicate directly, honestly and empathetically
We do the best we can
We take ownership and we are the solution
We care about our pets, people and the planet
Skills and attributes:
- Exceptional time management and organisational skills
- The ability to handle high stress and busy situations
- The ability to multi task, have a high attention to detail as well as the ability to be productive during quiet times.
- Solutions focused
- A positive "can do" attitude.
- Have experience in a receptionist or client focused role.
- Experience in a veterinary or medical practice would be an asset
- Be a part of a dedicated team who take responsibility and share responsibility
- Experience in RX Works preferred (but not essential)
- Be familiar with Microsoft office programs
Key responsibilities include:
- Answering a multi-line phone system
- Scheduling appointments
- Providing premium customer service during patient arrivals and departure
- Maintaining patient records and client communications
- Financial transactions
What we can offer you:
- An opportunity to work with a fantastic high performing team
- Continuing education
- A caring environment that focuses on staff wellness.
- Corporate class pass membership
- Assess to Employee assistance program
- Excellent staff discount
If this sounds like the perfect role for you then please email: kate@vethq.com.au
We pay above award and salary is negotiable depending on experience.
Vermont Village Veterinary Hospital, Eastern Melbourne, VIC (posted 8th August) Receptionist
Vermont Village Vet has an exceptional opportunity for a new Full-Time Receptionist to join our friendly and experienced veterinary team.
Our ideal candidate will have a veterinary nurse or medical reception background who enjoys all aspects of client care coordination. We are looking for a valuable contributor to the team who has a strong work focus and confident warm nature.
Benefits of Joining Us:
- Competitive hourly rate and benefits package.
- Supportive and collaborative team environment.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
About You
- Exceptional communication and client care skills
- Demonstrated experience managing front of house priorities
- Excellent computer skills and thrives on coordinating efficiencies
- Confidence in practice management systems or booking/invoicing software
- Culture is important to us – big smiles, positive influencer and team player
- Veterinary experience or industry knowledge will be highly regarded
If you feel you meet the criteria and would love the opportunity to become part of our wonderful team, please click the ‘Apply Now’ button or send your cover letter and resume to shay.mashak@vetpartners.com.au
Glen Iris Veterinary Hospital, Malvern, South-East Melbourne, VIC (posted 8th August) Receptionist
Full-Time Administrative and Medical Receptionist
Glen Iris Veterinary Hospital – Malvern, VIC
Glen Iris Veterinary Hospital is seeking an experienced, professional receptionist to join our dedicated team as the first point of contact for our valued clients and their pets—both in person and over the phone.
Located in Malvern, we are a busy small-animal veterinary clinic with a reputation for delivering exceptional care and service. We pride ourselves on our professionalism, compassion, and strong team culture.
About the Role
We’re looking for someone who can seamlessly integrate into our team and confidently manage a variety of administrative and clerical tasks in a fast-paced environment.
Key Responsibilities Include:
- Managing front desk duties including greeting clients and answering calls
- Responding to emails and distributing messages efficiently
- Liaising between clients and veterinarians to ensure smooth communication
- Handling client concerns and complaints professionally
- Maintaining clinic cleanliness and presentation
- Assisting with debt collection, account queries, and other administrative support for the Practice Manager
- Maintaining office checklists and inventory
- Supporting clinic social media efforts
What We’re Looking For:
The ideal candidate will have:
- Previous experience in a receptionist, front office, or similar role
- Proficiency with Gmail, Google Docs, and other web-based systems
- Strong written and verbal communication skills
- A professional attitude and appearance
- Experience using office equipment (phones, printers, etc.)
- The ability to multitask, prioritize, and stay organized under pressure
- A proactive and resourceful approach to problem-solving
Working Hours:
Shifts are rostered across our operating hours:
- Monday to Friday: 8:00am – 7:30pm
- Saturday: 9:00am – 3:00pm
Please note: This is a front-of-house role and does not include a pathway into veterinary nursing.
How to Apply
If you believe you’re the right fit for our team, please reach out to Elaine, our Practice Manager, by sending your resume to:
practicemanager@glenirisvethospital.com.au
Kantenna Park Veterinary Clinic, Park Ridge, Logan, QLD (posted 8th August) Receptionist
🐾 WE’RE HIRING: Veterinary Receptionist – Join Our Team! 🐾
📍 Location: Park Ridge, QLD
⏰ Part-Time / Full-Time (flexible for the right candidate)
🏥 Kantenna Park Veterinary Clinic
We’re on the lookout for a warm, organised, and proactive Veterinary Receptionist to be the face of our clinic and support our hardworking vet team. If you love animals and people in equal measure, can handle fast-paced days with a smile, and have strong admin or customer service skills, we want to hear from you.
What the role involves:
- Welcoming clients and their pets with kindness and professionalism
- Managing phone, email, and in-clinic bookings
- Processing payments and maintaining accurate client records
- Supporting the clinical team with daily operations
- Keeping reception and waiting areas clean and calm
- Educating clients on basic pet care, services, and appointments
We’re looking for someone who:
- Has experience in reception, customer service, or admin (vet clinic experience is a bonus, not a must)
- Is confident using computers and veterinary software (we use IDEXX Neo, e.g., RxWorks, EzyVet])
- Communicates clearly, respectfully, and calmly – especially under pressure
- Can multitask and stay cool during busy times
- Loves animals and is comfortable around all species
- Has a genuine interest in the veterinary industry
What we offer:
- Supportive team environment with great people and pets
- On-the-job training with potential to grow in the clinic
- Staff discounts and access to veterinary care
- A chance to make a real difference every day
🐶🐱 We’re not just a team, we’re a tight-knit crew that looks after each other (and the animals we care for). If this sounds like the right fit, apply now!
📧 Send your resume and a short cover letter to: sharyn@kpvet.com.au
📞 Questions? Call us on 07 3297 1005
Rockdale Veterinary Hospital, Southern Sydney (posted 8th August) Receptionist
Part-Time Veterinary Receptionist – Family Friendly Hours
Join a kind and dedicated team striving for the best in pet and client care.
Are you a warm, organised, and upbeat person who loves animals and enjoys helping people? We’re looking for a part-time receptionist to join our friendly team and support the smooth running of our busy veterinary clinic.
About the Role:
This role includes a mix of front desk and administrative tasks:
- Greeting clients and their pets with a friendly, calm approach
- Answering phone calls and responding to emails
- Processing payments and managing bookings
- Assisting with day-to-day administrative duties to support the veterinary team
Why Join Us?
- All team members are Fear Free Certified – and if you’re not yet, we’ll cover the cost of your training!
- Enjoy a competitive salary based on your experience
- Be a respected and valued part of a supportive team that puts patients and people first
- Work family-friendly hours – perfect for school runs or work-life balance
What We’re Looking For:
- Part-time availability on weekdays from 9:30am to 2:30pm
- A positive, caring attitude and strong communication skills
- Excellent attention to detail and a willingness to learn
- Previous reception or veterinary clinic experience is a bonus, but not essential
Opportunities to expand hours may be available in future.
Ready to Join Us?
We’d love to hear from you! Please send your application to Rob at rob@rockdalevets.com.au
Lort Smith Animal Hospital Campbellfield, Melbourne North VIC (posted 8th August) Veterinary Receptionist
Veterinary Receptionist
Join a friendly team in a modern facility, making a daily difference to the lives of animals and people in a veterinary receptionist role.
About Us
At Lort Smith, we’ve been providing accessible veterinary care to Melbourne’s people and their animals since 1936. We believe in the profound value of the human–animal bond and remain deeply committed to protecting it. When you join Lort Smith, you become part of a purpose-driven team that champions empathy, community, and the wellbeing of animals and the people who care for them.
About the role
At our Campbellfield Clinic and Adoption Centre you will enjoy all the benefits of working a contemporary facility specifically designed to optimise animal health and wellbeing. You will work with a wonderful group of nurses and vets delivering high quality, affordable animal care to all members of the community.
We offer quality general practice veterinary services and animal adoption centre, in a purpose-built facility designed to optimise animal health and wellbeing based on fear free principles.
Responsibilities
- Greeting and assisting our clients and their pets upon arrival to the clinic
- Triage of patients over the phone, and upon arrival
- Collaborate, and communicate with the team to meet customer needs
- Handle all calls in a timely, and professional manner
- Provide appropriate and accurate solutions to client enquiries
- Ensure appointments are appropriately booked, managed and confirmed.
- Ensure all clients are aware of fees at the time of booking
- Educate clients about financial assistance they may be able to access
- Banking and other administrative reception duties
- Ensure the start and end of day checklists are completed
- Maintain a clean, fear-free and positive waiting room
What you bring
- Formal qualifications in Veterinary Nursing – Bachelor of Nursing or Certificate IV Veterinary Nursing
- Minimum of 2 years customer service experience in a busy veterinary clinic or hospital
- Experience using veterinary booking systems
- Strong customer focus - demonstrated understanding of customer expectations and needs
- High emotional intelligence and self-awareness
- Excellent written and verbal communication skills
- Computer literacy and navigation skills
- Ability to manage competing priorities in a fast-paced environment.
- Ability to triage independently and manage patients concurrently.
- Advanced problem-solving and conflict resolution skills
- Proven ability to work both autonomously and as part of a team
- Not afraid of challenges and are comfortable learning new systems and processes
What we offer
- Outstanding support from a highly skilled team
- Wellbeing support and highly regarded EAP
- Interesting and diverse caseloads – it’s never boring
- Access to our own high-quality equipment
- Discounts on veterinary treatment, products and pet insurance
- Pet friendly policies
This role is being offered as full-time (Monday-Friday). If you have more than 2 years’ customer service experience in a busy veterinary clinic or hospital and you satisfy the above criteria, then please apply directly via the job ad.
To learn more about Lort Smith and the work we do, please visit: www.lortsmith.com or look us up on Instagram.
Contact us via careers@lortsmith.com if you'd like us to send you a position description.
If you are excited about the prospect of joining our team and making a difference, please apply directly to careers@lortsmith.com with Veterinary Receptionist (Campbellfield) in the Subject line.
Lort Smith is a great place to work. We are an equal opportunity employer and actively support workplace diversity, equity and inclusion.
Kippax Veterinary Hospital, Holt ACT (posted 4th August) Receptionist
Kippax Veterinary Hospital are excited to offer a fulltime receptionist position with the potential for nursing within that role for the right individual. We are looking for an experienced, bubbly, outgoing and approachable individual who can work in a high paced environment. Previous experience in the industry and leadership skills would be favourable. You will be apart of a wonderful front of house team who strive to ensure that all our clients and their pets are taken care of in alignment with our 'Care with Kindness' core values.
To apply the candidate will have the below set of skills;
- Veterinary reception experience
- Great communication skills
- A can-do attitude
- Ability to work in a fast paced environment
- Ability to multi-task
- Thrive in a team environment
- Professionalism
- A love for animals
- Compassion towards owners and their pets
The ideal candidate may also have;
- Experience in leadership
- Great initiative
Kippax Veterinary Hospital is an ASAVA Hospital of Excellence and we pride ourselves on providing a wide variety of services; from routine health care to complex surgical, dental and hospital/emergency treatments.
Kippax is thrilled to be apart of the CPG (Capital Paws Group) which consists of 11 other vet clinics in Canberra and NSW, whilst still being proudly privately owned. We also work alongside the Brindabella Veterinary Referral Services (BVRS) within the KVH building to provide our patients with access to specialist services.
We are also very proud to have been the first practice in Canberra to become an AVA employer of choice. We are still one of only five practices in Canberra to be able to advertise this achievement.
What the job entails:
- Greeting and assisting our clients and their pets on arrival to the clinic
- Phone triage of urgent and emergency patients
- First point of contact for our clients
- Handling enquiries
- Banking and other administrative duties
- Communication with the veterinarians and nursing team throughout the day regarding patients
- Ensuring the booking system is up to date, scheduling appointments and surgeries
- Maintaining a clean and sanitary environment and work space
What KVH can offer:
- A complete induction and onboarding process
- AVA employer of choice
- A safe, happy and empathetic environment
- Fully equipped hospital with varied caseloads
- A friendly and supportive team
- High staff retention rates
- Mental health support and our own EAP services
- Social activities
- Further education and support of growth
- Ongoing training opportunities
- A great work-life balance
To apply, please email carlaf@kippaxvet.com.au.
Find out more about us on and
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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