Vet Nurses and other support staff
Practice Management and Administration Roles
Southpaws Moorabbin, South East Melbourne VIC (posted 18th April) Hospital Coordinator
Hospital Coordinator
Southpaws is renowned as one of Australia's premier referral hospitals, dedicated to providing top-tier veterinary care. Our mission is to be the first choice in expert veterinary care. Why? Because our pets are out family.
As an employer
Southpaws is committed to leading the way in creating a workplace that operates the way we believe they should, rather than the way they always have. To help deliver on our goal of becoming an industry employer of choice, we have created career pathways that support year on year progression both for your capabilities as a professional, as well as your remuneration.
Southpaws is the only hospital in Melbourne to have a full time Training & Development manager and Human Resources manager. These permanent on-site roles ensure the structure necessary to support people on their personal and professional journeys to fulfilling their potential.
Southpaws are proud of our values and look for these positive characteristics in all applicants:
- Professionalism
- Integrity
- Trust
- Compassion
- Humour
- Innovation
- Teamwork
The role
The Hospital Coordinator works closely with the Surgery and Anaesthesia departments at our Moorabbin hospital and our Emergency Surgery and Anaesthesia deparments at our other locations, to prioritise the needs of our patients, and ensure efficient and effective running of the day. In this hands-on nursing role, the coordinator is expected to actively coach and mentor nurses throughout the day. We are looking for someone who aligns with and promotes our core values. Someone who is passionate about patient care and maintaining our high standards of service. Cultivating a positive and enjoyable working environment for our team is of extreme importance to us. This role comes with mentorship and training. If this position is not something you have experienced before, but you have the right attributes and skills, you will be considered for the role.
- Certificate IV or equivalent qualification
- 4+ years’ experience in the industry
- Ability to problem solve & think on your feet
- A natural leader with a professional and positive demeanour
- Ability to work efficiently with initiative in a face-paced environment
- Exceptional organisational skills
- Exceptional communication skills with both veterinarians and nurses
- An extensive knowledge and understanding of veterinary nursing procedures
- High proficiency monitoring anaesthesia
Join the Southpaws family and enjoy the benefits:
- Generous pay and working conditions
- Industry leading employee discount scheme for family pets
- Dedicated HR and Training functions to help you fulfil your career goals and achieve your potential
- Monthly check-ins and dedicated platform for feedback and accountability at all levels in the hospital
- Monthly company-wide social initiatives to support deep, genuine relationships with colleagues
- The leading environment for veterinary professionals who wish to challenge the status quo and set new benchmarks for performance and capability
To apply to be a part of this exceptional team send a CV and Cover Letter to: HR@southpaws.com.au
PETstock VET North Lakes, Moreton Bay Region, QLD (posted 15th April) Head Vet Nurse
Head Veterinary Nurse
Petstock Vet North Lakes
Work in a clinic that has been purpose built and equipped with optimal Veterinary care in mind.
Work alongside a Team that loves coming to work and enjoys making a difference every day.
Job Opportunity:
We are seeking a Full time Head Nurse to assist the Practice Manager, with aspirations for greater responsibility that is rewarded and recognised financially. Our bespoke leadership program and support network will set you up for success in this leadership role.
The role requires that you:
- Support the delivery of excellent patient care standards.
- Build relationships and deliver excellent customer service.
- Provide support and positivity to your team.
- Hold a recognised qualification in Veterinary Nursing.
What you can expect:
- Remuneration package with regular reviews.
- No after hours, Sundays or Public Holidays,
- Shared rotating Saturday roster.
- Flexibility that accommodates your family commitments alongside clinic requirements
- Professional development resources.
Some of the Perks
- Paid parental leave.
- Petstock Group Annual Conference attendance at no cost to you.
- Significant Team member, family & pet discounts across Petstock Group & Woolworth’s reward programs
- Access to the Petstock Group’s Employee Assistance Program (Health & wellbeing support).
Apply today – Petstock Vet Careers to create profile and apply.
If you would like to have a confidential conversation about a career at Petstock Vet/ Our Vet contact Dr Sasha at vetrecruitment@petstockvet.com.au or on 0437 046 295
Petstock Vet/Our Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.
Clayfield Veterinary Clinic, Northern Brisbane, QLD (posted 12th April) Practice Manager
VETERINARY PRACTICE MANAGER
- INNER NORTH BRISBANE
- IMMEDIATE START
- Salary neg based on experience/38 hours per week
Reporting to the Regional Operations Manager and providing support to a highly qualified and very experienced team of 4 Vets and 5 Nurses.
To be considered for this role your CV must demonstrate your ability and experience in the following areas:
- Overseeing all operational and people matters within the clinic including communications, procedures, and business services.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Responsibility for work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Lead on all employee matters including recruitment, workforce planning, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Reception duties
By joining VetPartners you will be given access to benefits that are worth getting excited about. These include: Paid parental leave; Leadership workshops and courses; Continuing education and paid CPD; Discounted rates for gym access for you and your family; and access to our Mental Health, Wellbeing & Employee Assistance Program.
VetPartners is an equal opportunity employer and recognises that diversity is crucial to our success. Whatever your identity and background, if this role sounds like you, then please call or email me for a confidential discussion at steph.dealmeida@vetpartners.com.au
Ryde Veterinary Clinic, North West Sydney NSW (posted 12th April) Practice Manager
Full Time Practice Manager
We are looking for a Full Time Practice Manager to join our friendly and experienced team at Ryde Veterinary Clinic!
Ryde Veterinary Clinic is a well-equipped and purpose-built veterinary hospital boasting 2 consult rooms, treatment area, and dedicated surgical suite.
We can offer you a fantastic working environment, with a loyal established client base and friendly and experienced staff members! We highly encourage our staff to participate in continuing education to ensure we are always providing our patients and clients with a high standard of care!
About The Role
The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves:
- Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services.
- Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development.
- Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments.
- Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.
- Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
- Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic.
- Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments.
- Leading on company initiatives, projects and technology.
- Bringing a transparent leadership style focused on collaboration and engagement.
About you:
- Cert IV in Veterinary Nursing with a minimum of 2 years clinical nursing experience
- Experience with practice management systems or appointment book management skills and are computer confident
- Have strong problem solving, decision making and organisational skills
- Good understanding of people and employment obligations
- Good knowledge of workplace health and safety regulations
- A genuine love for animals and their people
- Passionate about client communication and advocate patient welfare
- A keen desire to deliver excellent standards of patient care and personalised customer service at all times
- A team player with a healthy 'can do' attitude and enjoy being part of a positive team culture
What you'll get:
- Friendly and welcoming team with a strong focus on team culture and stability
- Encouraged Training and Development, including access to our learning and development team and training centres.
- Excellent Career and skills growth opportunity
- A dynamic, interesting, and varied role
Apply Now!
Please apply online with your CV and cover letter.
The Austin Vet Specialists, Mile End, Inner Western Adelaide, SA (reposted 12th April) Surgery Department Coordinator
Surgery Department Coordinator
The Austin Vet Specialists is looking for a Surgery Department Coordinator who thrives on the excitement of coordinating and managing our surgery department with enthusiasm and dedication.
Be part of a fast-growing independently owned referral centre
Why join us?
Whilst the job market is a buyer’s market at the moment, this position is unique. If you are looking for a leadership role, are passionate about patient care, and get excited about leading people – this is the perfect position for you.
About Surgery Department Coordinator
We are looking for an experienced person, ideally with prior team leading experience, to focus on the daily smooth coordination of patients and team members through a busy Surgery Department. A real ‘Lead by example’ role - coaching and working with the team.
The daily work will revolve around the participation in the small animal surgery service as well as providing collaborative care of the patients in hospital. This will include coordinating the patient care within the Surgery department, the anaesthesia and preparation of Surgery patients, maintaining high quality of sterile supply, and supporting the nursing team as they rotate through the Surgery Department. Additionally, this role will ensure exceptional client communication and the building of strong relationships with referring vets.
Besides the clinical work, this role works closely with the Training & Development Coordinator to formulate and deliver nursing education programs within the Surgery Department, as well as fostering a culture that supports and promotes quality improvement and innovative models of care. This role works close with other team members to ensure quality through the assessment and evaluation of clinical procedures within the clinical team.
About The Austin:
The Austin is a fast-growing independently owned referral centre. We started with 20 people in 2022 and have grown to almost 60 fulltime team members in 2023, with more growth to come in 2024.
The purpose-built hospital (1200m2) has all the instruments necessary to enable our specialists to relish their chosen careers, and flourish. This includes separate soft tissue and orthopaedic theatres within a specifically designed surgical wing with positive airflow, free-standing steam autoclave, low-temperature plasma steriliser and instrument washer. The theatres are fully equipped including a wide range of new orthopaedic, neuro and soft tissue equipment (including thoracoscopy, arthroscopic and laparoscopic towers and flat-panel C-arm for intervention radiology).
Please click here to see photos! 
The surgery department consists of one board-certified Surgeon (ECVS), one open residency position, three surgical interns and a full complement of surgical nurses. Together, they look after a wide variety of soft tissue, orthopaedic and neurosurgical patients.
They are supported by two specialists in internal medicine (ACVIM and ECVIM) and three radiologists (ECVDI, ACVR and FANZCVS), as well as residents, interns, hospital vets and an amazing team of nurses. Our entire team is carefully hand-picked for their attitude to patient care, work ethic and ability to work together.
Our aim is to enable personal and professional happiness and fulfilment. This sounds lofty but we believe firmly that supporting career development (and passions), which will lead to a more engaged and happier team. Which will, in turn, lead to better care for pets.
About this role:
This role will be lively, exciting and fulfilling and to enjoy it fully, you will:
- Be passionate about, and a proven track record of, delivering the highest standards of surgical patient care, going above and beyond to help our clients and their pets
- Provide clinical support and education to enable team members to achieve their fullest potential
- Develop and maintain standards of care including SOP formulation, competency checklists and performance reviews
- Have the motivation to continue your own personal and professional development
- Can embrace change and take ownership of this role
Additionally:
- We love new ideas (innovation) so this is the fantastic opportunity to input your original ideas, no matter how novel! All ideas are valid, not all will work; we just need people with the courage to try.
- Maintain a positive demeanour even under stress
- Respect the value every person brings to the organisation, regardless of their role
- Can add flair and initiative to the team
We encourage applicants with prior team leading experience, as well as those wanting to progress their career into leadership. We can teach you the technical aspects, but need you to bring the passion and resilience to lead a dynamic team.
What We're Looking For:
We're seeking a candidate who has:
- Ability to relate well with a variety of people, adapting to different learning and social styles
- Proven ability in workload management (organised and complete tasks in a timely manner)
- Take ownership of the role, being held accountable for delivered results
- Experience in a veterinary clinic (preferably in specialist setting)
- Desire to further study and grow in small animal surgery and anaesthesia
- Sound knowledge of best practice animal health care techniques
- Ability to work well in a larger team
- A willingness to teach and mentor team members
Desirable Skills and Qualifications:
- Demonstrated emotional intelligence and resilience
- Ability to innovate and adapt to changing circumstances
- Strong communication and relationship-building skills
- Qualifications in leadership, or the desire to pursue these, are desirable
The role is permanent and fulltime. Financial loading and other incentives apply providing an attractive salary which will grow with you as you develop your career. If you believe you have the talent to fulfil this role and want to be a part of a friendly, but dynamic environment, please Apply Now.
Please note that applications will close 10th May 2024 unless the position is filled prior to this date so submit your application promptly.
Application process
Please send your CV and cover letter to Xander Huizing at career@theaustin.vet. Please include a cover letter including your reason for applying for this position and what attracted you to The Austin. Please also include your future career goals and prior experience. All applications will be treated confidentially.
Our Vet Point Cook, South-West Melbourne VIC (posted 12th April) Practice Manager
Practice Manager - Full Time
Work in a clinic that has been purpose built and equipped with optimal Veterinary care in mind.
Work alongside a Team that loves coming to work and enjoys making a difference every day.
Job Opportunity:
We are seeking a Full time Practice Manager with aspirations for greater responsibility that is rewarded and recognised financially. Our bespoke leadership program and support network will set you up for success in this leadership role.
The role requires that you:
- Support the delivery of excellent patient care standards.
- Build relationships and deliver excellent customer service.
- Maintain the clinic’s financials,
- Provide support and positivity to your team.
- Hold a recognised qualification in Veterinary Nursing.
What you can expect:
- Remuneration package with regular reviews.
- No after hours, Sundays or Public Holidays,
- Shared rotating Saturday roster.
- Flexibility that accommodates your family commitments alongside clinic requirements
- Professional development resources.
Some of the Perks:
- Paid parental leave.
- Petstock Group Annual Conference attendance at no cost to you.
- Significant Team member, family & pet discounts across Petstock Group & Woolworth’s reward programs
- Access to the Petstock Group’s Employee Assistance Program (Health & wellbeing support).
Apply today – Our Vet to create your profile and apply.
If you would like to have a confidential conversation about a career at Petstock Vet/ Our Vet Dr Sasha at vetrecruitment@petstockvet.com.au or on 0437 046 295
Petstock Vet/Our Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.
Fur Life Vet Albury, Northern Murray River, NSW/VIC Border (posted 10th April) Clinic Co-ordinator
- Full time Clinic Coordinator to manage our Albury Vet Clinic
- Join an industry leading animal-health organisation
- Great remuneration and incentive programs
As part of the expanding Apiam Animal Health group of regional and rural veterinary clinics across Australia, Fur Life Vet Albury is committed to enriching the lives of animals, people and the communities where we live.
Fur Life Vet Albury is a well-established, progressive and modern small animal veterinary clinic in the heart of Albury. We offer general veterinary services and surgical referrals for patients in the greater Albury region. We have a friendly team of vets and nurses with a mix of experience and skills who enjoy a collaborative work environment.
In line with our Vision “Healthy Animals and Happy People” we embrace a culture of diversity, equity, and inclusion. We care about creating an environment that promotes safety and wellbeing and where our people feel supported, respected and empowered.
Albury is a vibrant regional city in NSW, on the banks of the Murray River. It offers all the benefits of a large regional centre along with the natural beauty of the country on your doorstep. Albury boasts a rich cultural and culinary scene, a fantastic outdoor lifestyle and a great community spirit which will allow you to live the kind of life you are looking for.
About the position:
We have an exciting opportunity for a Clinic Coordinator to join our team on a full-time basis.
The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic. This position works in partnership with the Clinical Lead and Apiam leadership team to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care. The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills.
Position holders will excel at building relationships with employees, clients and the broader community.
- Coordinate the day-to-day operations of the veterinary practice.
- Manage the clinic admin, nursing and technician team and monitor quality of work produced.
- Provide leadership and support to all team members ensuring that performance and behavioural expectations are clear and aligned to Apiam standards of care.
- Effectively manage employee relations issues including workplace conflict and performance issues in a timely manner.
- Responsible for achievement of clinic financial objectives, which includes achievement of revenue targets and management of operating expenses.
- Encourage the development and implementation of new ideas, processes, services and technologies which will improve efficiency, clinic image and customer value proposition.
- Review performance data (sales, operating expenses) to monitor productivity and actively implement improvement initiatives.
- Conduct regular development discussions providing feedback on performance and development and recognise and reward achievements.
- Manage recruitment and onboarding activities to ensure that we have enough great people with great skills.
- Support the implementation and optimisation of Practice Management and HR Software and Apps to deliver a positive experience for employees and clients.
About you:
- You are an experienced practice manager or clinic coordinator.
- Bachelor's degree in business or other relevant degree or qualification. Certificate IV in veterinary nursing or Veterinary Technician qualifications will all be considered.
- Minimum 5 years' experience in team management in the health or veterinary industry or corporate setting.
- Extensive leadership skills and experience.
Key selection criteria:
- Demonstrate effective coaching and mentoring skills to drive individual and team effectiveness.
- Possess strong commercial and business acumen with the ability to interpret financial information.
- Ability to solve problems with varying complexity in a timely and appropriate manner.
- Work collaboratively within and across teams and sites to deliver value.
- Excellent leadership skills and passion for driving teams.
Why you should apply:
We are offering a competitive salary package + Phone + Laptop
There are plenty of additional benefits that come with being part of the Apiam Animal Health family:
- 5 days paid volunteer leave
- “Wellness Day” – An extra paid annual leave day!
- Paid parental leave in addition to the government scheme
- Various retail, travel, fitness and service discounts
As part of Apiam Animal Health, Australia’s largest rural and regional mixed and production animal veterinary group, we offer considerable opportunities for training, personal development and career progression.
To join our team, please apply here with your resume and cover letter. If you want to discuss the position, please reach out to: corinne.warnick@apiam.com.au or on 0458 387 478
PETstock VET, South Melbourne and Work from Home, VIC (posted 2nd April) Vet Recruitment Administrator
Vet Recruitment Administrator
- Full Time or Part Time Permanent Role
- Hybrid WFH & South Melbourne Office
- Benefits for you, family & pets across Petstock Group and Woolworth’s
In order to deliver this exceptional care is where you come in…you have the opportunity to impact the success through the talented people you bring into the company.
Day in the life…
- End to end management of vet team recruitment
- Screening & shortlisting of applicants across vacancies
- Management of PETstock Vet Linked In Page
- Advertising of vacancies, including locum vacancies on social media & appropriate social media platforms & groups
- Assist clinics in developing of adverts for job vacancies where needed
- Monitor recruitment requisition list, update as vacancies open/close
- Support clinics with interviews where required
- Provide support to clinics with testing and implementation of recruitment & people systems
- Manage all recruitment administration
- Proactively engage with vet industry networks, being an ambassador for PETstock VET
What we’re looking for… This role would suit someone from the veterinary industry who has been responsible for recruitment & managing of projects.
You will understand the challenges that our industry faces and will be someone that is proactive & innovative in the way you approach finding and engaging with vets, nurses, and practice managers…Most importantly, you love this industry & motivated and committed to bringing the best talent onboard.
Petstock Vet has established itself as an industry leader with a focus on delivering world class, innovative patient care & providing a work environment where our team feel like they belong and are valued for the experience & skill set they bring.
If this exciting opportunity sounds like the role, you are looking for, please apply online or by sending your resume and cover letter to Dr Sasha Nefedova, General Manager Petstock Vet | snefedova@petstock.com.au | +61 437 046 295
Greencross Vets Eastwood House, East Toowoomba QLD (posted 28th March) Practice Manager
Practice Manager | Toowoomba, QLD
We are looking for a Practice Manager or Senior Vet Nurse who has team management, strong leadership and team building skills, to join and lead a genuinely friendly, caring team who are passionate about providing great patient standards of care and customer service. April 2024 start date.
Eastwood House is a beautiful heritage listed building, fully equipped with digital X-ray, ultrasound, 2 consult rooms, surgery and prep room. We are a small close-knit team of 2 Vets and 2 Vet Nurses offering gold standards of care to our local and loyal client base of the Toowoomba region.
This is a great opportunity to let your passion shine every day whilst being part of a strong and supportive brand. If you are looking for your next challenge, ready to play a pivotal role in the efficient operation of a locally loved clinic, ensuring a seamless experience for both our clients and our dedicated team of veterinary professionals, this is it!
Key Responsibilities:
- Leadership and Team Management
- Lead, mentor, and motivate a team of veterinary professionals and support staff
- Foster a positive and collaborative team culture that emphasizes exceptional patient care and client satisfaction
- Operational Excellence
- Oversee the day-to-day operations of the clinic, including scheduling, inventory management, and facility maintenance
- Ensure compliance with veterinary standards and regulations
- Client Relations
- Build and maintain strong relationships with clients, ensuring a positive experience and addressing any concerns promptly
- Implement strategies to enhance client retention and satisfaction
- Financial Management
- Work closely with the regional management team to achieve financial targets and budgets
- Monitor and manage clinic financial performance, including invoicing and accounts receivable
- Marketing and Community Engagement
- Collaborate with the marketing team to develop and implement promotional strategies to attract new clients
- Engage with the local community to build awareness of the clinic's services
Greencross Vets Employee Benefits:
- We recognise the importance of work life balance and mental health welfare by providing 4 weeks annual leave and mental health first aid courses
- Free access to confidential Employee Assistance Program lifeWorks 24/7
- Permanent roles that provide flexibility to meet personal or family commitments
- Competitive salary and performance-based incentives
- Continuing education opportunities
- Employee discounts on veterinary services, products and pet insurance
- Opportunity to partake in charity events supported by the Petbarn Foundation
If you are our motivated and experienced Practice Manager looking for an exciting opportunity to contribute to the success of Greencross Eastwood House Click Here and Apply Now!
RSPCA Burwood East, Eastern Melbourne, VIC (posted 28th March) Business Manager
Clinic Business Manager – Full Time (Burwood East)
Join us in shaping the future of RSPCA Victoria Clinics!
We're seeking an experienced Business Manager to play a pivotal role in driving excellence and growth at our Burwood East Clinic. Collaborate closely with our Chief Veterinarian and key stakeholders to optimise operations, improve patient care, and enhance client experiences across private and shelter clinics. Key responsibilities include cost control, budget forecasting, performance reporting, continuous improvement, customer engagement, and strategic decision-making.
If you're passionate about animal health and want to make a real impact, apply now to be part of our dedicated team!
Please click here to see photos!
What we are looking for from you
- An exceptional operator with strong business acumen and a hands-on approach to get the job done.
- Ensure hospital cost controls are maintained for both private and shelter patients, with particular attention to wages and COGS and consumables.
- Assist in formulating forecast budget for all vet hospitals and adjusting operational forecast based on clinic performance.
- Excellent communication skills.
- A passion for delivering exceptional service RSPCA Victoria’s vision of providing excellence in veterinary care and procedures to patients from all socio-economic backgrounds.
- Ability and desire to coach less experienced staff.
- Ability to operate as a team player, generate enthusiasm in the team and build effective relationships with both internal and external stakeholders;
- Resilience and a strong collaborative drive.
- A desire to work with the community to improve animal welfare outcomes.
- Identify and analyse problems as they arise and develop innovative solutions within discrete parameters.
Qualifications and other requirements
- Qualifications as a veterinarian or a veterinary nurse with previous experience as a Business Manager in Veterinary Clinics
- Candidates without veterinarian qualifications, but with extensive experience in veterinary clinic business management and a strong understanding of shelter operations, are strongly encouraged to apply.
- Candidates without veterinarian qualifications, but with extensive experience in veterinary clinic business management and a strong understanding of shelter operations, are strongly encouraged to apply.
- MBA highly desirable, but not essential
- Shelter experience highly desirable.
How to apply
If you'd like to explore this once in a lifetime opportunity to see your experience and ideas translate into creating something big, please see the Position Description for more details. For any questions, please email our Chief Veterinarian, Bronwyn Oke at boke@rspcavic.org.au for a confidential discussion.
RSPCA Victoria is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and we strongly encourage people from all cultural backgrounds to apply, including Aboriginal and Torres Strait Islander people. Applicants are welcome to access RSPCA Victoria’s Diversity & Inclusion Policy here
Southpaws Malvern, South-East Melbourne, VIC (posted 27th March) Hospital Coordinator
Full Time Position – Hospital Coordinator - Malvern
Southpaws - One of Australia’s best-known referral hospitals.
We aim to be the first choice for expert veterinary care.
Our teams of industry experts ensure that the very best surgical, medical, cancer and critical care is delivered in a professional and comforting environment for pets and their families.
As an employer
Southpaws is committed to leading the way in creating a workplace that operates the way we believe they should, rather than the way they always have. To help deliver on our goal of becoming an industry employer of choice, we have created career pathways that support year on year progression both for your capabilities as a professional, as well as your remuneration.
Southpaws is the only hospital in Melbourne to have a full time Training & Development manager and Human Resources manager. These permanent on-site roles ensure the structure necessary to support people on their personal and professional journeys to fulfilling their potential.
Southpaws are proud of our values and look for these positive characteristics in all applicants:
- Professionalism
- Integrity
- Trust
- Compassion
- Humour
- Innovation
- Teamwork
The role
The Hospital Coordinator works closely with the Emergency, Surgery and Anaesthesia departments, to prioritise the needs of our patients, and ensure efficient and effective running of the day. In this hands-on nursing role, the coordinator is expected to actively coach and mentor nurses throughout the day. We are looking for someone who aligns with and promotes our core values. Someone who is passionate about patient care and maintaining our high standards of service. Cultivating a positive and enjoyable working environment for our team is of extreme importance to us. This role comes with mentorship and training. If this position is not something you have experienced before, but you have the right attributes and skills, you will be considered for the role.
- Certificate IV or equivalent qualification
- 4+ years’ experience in the industry
- Ability to problem solve & think on your feet
- A natural leader with a professional and positive demeanour
- Ability to work efficiently with initiative in a face-paced environment
- Exceptional organisational skills
- Exceptional communication skills with both veterinarians and nurses
- An extensive knowledge and understanding of veterinary nursing procedures
- High proficiency monitoring anaesthesia
Join the Southpaws family and enjoy the benefits:
- Generous pay and working conditions
- Industry leading employee discount scheme for family pets
- Dedicated HR and Training functions to help you fulfil your career goals and achieve your potential
- Monthly check-ins and dedicated platform for feedback and accountability at all levels in the hospital
- Monthly company-wide social initiatives to support deep, genuine relationships with colleagues
- The leading environment for veterinary professionals who wish to challenge the status quo and set new benchmarks for performance and capability
To apply to be a part of this exceptional team send a CV and Cover Letter to: HR@southpaws.com.au
SASH Central Coast, Tuggerah NSW (posted 22nd March) Theatre Nurse Team Leader
Theatre Nurse Team Leader – Central Coast
At SASH, we believe the highest standards in veterinary care are achieved when clinical expertise is delivered by compassionate, motivated people in a caring and supportive environment. Inspired by the special bond between animals and people, we constantly strive to help pets and their families live their best life.
- Be part of exciting cases, with the support of a strong surgery team
- Work alongside a clinically renowned team
- Continue to broaden your nursing knowledge in a referral setting
The Position:
Exciting changes to our nursing team mean we have an opening for a theatre nurse team leader to join the team. You will be working closely with our nurse manager, nurse leadership group and broader SASH team, ensuring the best care for all of our patients in our theatre department. This role will suit a senior nurse or an experienced nurse looking for that next step in their career. This position is initially a 12 month, full time contract with a review towards the end of the contract period, depending on the needs of the team. This is a challenging and dynamic role, offering exposure to a variety of cases while also offering plenty of leadership responsibilities.
Please click here to see photos!
About You:
We are looking for someone who can work independently with a reliable, adaptable and proactive approach to varying situations. To be successful, you will need to demonstrate the following;
- Management and rostering of staff to ensure adequate coverage.
- A desire to work closely with our patients throughout their surgery journey from admission through to prep, surgery, recovery and discharge.
- Ability to manage and prioritise tasks effectively, delegating as appropriate.
- Exceptional written and verbal communication skills.
- Experience in General Anaesthesia & ventilation
- Confidence working in an extremely busy environment
- Commitment to the culture and values of SASH
To be considered for this position, applicants must have:
- Certificate IV in Veterinary Nursing
- A minimum of 5 years, full-time experience as a qualified nurse
- Previous experience in surgery, in a referral hospital setting is required
- While we are looking for someone with previous leadership experience, we will consider applications from experienced surgery nurses looking to step up into a leadership position.
What's in it for You:
You will be joining SASH at a very exciting time with career development opportunities available for the right person. This role being central in supporting SASH to enrich the lives of pets and their families every day.
- Attractive rate of pay on offer, well above the award
- Great opportunity to grow in a fast-paced environment
- Learn and develop a wide range of Clinical Skills from our specialist team of Vets and Nurses.
- A committed and supportive Leader
- Collaborative team environment.
If you are interested in joining a supportive team, with excellent facilities and challenging and rewarding cases, we would love to hear from you! Please apply with your CV and cover letter via the link: https://adr.to/3t4dsai
Victoria Point Veterinary Hospital, Redland SE QLD (posted 21st March) Veterinary Nurse/Practice Manager
Victoria Point Veterinary Hospital is seeking an experienced veterinary nurse manager.
Are you a passionate veterinary professional with a knack for leadership and organisation? Do you thrive in an ever-changing environment where every day brings new challenges and opportunities to make a difference in the lives of animals and their owners? Join our team as a Veterinary Nurse/Practice Manager and take the lead in delivering exceptional care and managing the day-to-day operations of our clinic.
About VPVH
Our independently owned practice is dedicated to providing high-quality medical care and compassionate support to pets and their families. With a team of experienced vets and nurses and spacious purpose-built facilities, we are able to have patient care as our primary focus. Our clients are dedicated and loyal and trust us to recommend the best for their pets, from preventive care to diagnostics and medical and surgical treatments.
We are passionate about both medicine and surgery and are able to manage a wide range of medical cases in house. We have a strong focus on diagnostics and have Idexx Procyte, Catalyst Sedivue, and Zoetis Imagyst, digital microscope, ultrasound, dental xray. We offer our clients a range of advanced soft tissue and orthopaedic surgeries including TPLOs. We love the professional challenges and satisfaction this gives us every day.
We also work with a number of rescue groups, not just for basic procedures but often complex medical and surgical patients. We enjoy being able to engage with our community and provide this service.
The practice recently expanded to include 2 sterile surgical theatres, two treatment/prep areas, dental suite, separate small dog, large dog and cat wards and 6 consultation rooms. We are fortunate to have a lovely upstairs staff area to escape to, complete with snacks and coffee machine and comfy couches.
About the position
As a Veterinary Nurse/Practice Manager, you will be at the forefront of our hospital’s operations, combining your clinical expertise with strong leadership and management skills. You will oversee aspects of the practice including management of the nursing staff, organisation of the daily schedule and client communication, ensuring the smooth and efficient operation of the clinic. Your priority will be staff and clinical management but some hospital and surgical nursing will be required.
Key Responsibilities:
- Provide exceptional nursing care to patients.
- Lead and supervise our team of nurses, providing guidance, training, and support as needed.
- Collaborate with the veterinary team to develop and implement protocols and procedures to enhance patient care and practice efficiency.
- Assist with managing social media and client communication platforms.
- Manage the clinic's daily schedule, including appointments, surgeries, and emergencies, to optimise workflow and client satisfaction.
- Handle client inquiries and concerns with professionalism and empathy, ensuring a positive experience for both pets and owners.
- Oversee inventory management, including ordering supplies, monitoring stock levels, and controlling costs to maximise profitability.
Qualifications:
- Certificate IV in Veterinary Nursing or Bachelor of Veterinary Technology or equivalent.
- Minimum of 5 years of experience in veterinary nursing, with demonstrated leadership or management experience preferred.
- Strong organisational and multitasking skills, with the ability to prioritise and delegate effectively in a fast-paced environment.
- Excellent communication and interpersonal skills, with a customer-centric approach to client service.
- Proficiency in veterinary software systems and basic computer skills.
- Knowledge of veterinary practice management principles and business operations.
Benefits:
- Competitive salary commensurate with experience.
- The position can accommodate either four or five days for a 38 hour week, with no weekend work required.
- Continuing education opportunities and allowances.
- Opportunities for career advancement and professional development.
- Supportive and collaborative work environment with a focus on work-life balance.
- The opportunity to make a meaningful impact on the health and well-being of animals and their owners in our community.
If you're a dedicated veterinary professional with a passion for patient care and practice management, we want to hear from you! Join us in our mission to provide outstanding veterinary care and build lasting relationships with our clients and their beloved pets. Apply now to become a valued member of our team!
Contact Dr Kath Bennett on 04 129 655 45 or dr.rossbennett@gmail.com
Veterinary Specialists of Sydney, Miranda, Sutherland Shire, NSW (posted 21st March) Billing Nurse
BILLING NURSE SUPERSTAR
Calling all adventurous nurses, are you ready to add a pinch of excitement to your career?
We're thrilled to announce an exciting internal opportunity for a part time Billing Nurse within our billing team. As a Billing Nurse, your role is pivotal in contributing to the success of VSOS by ensuring accurate billing aligns seamlessly with each patient's treatment record. You will work with our wonderful clinical staff to coordinate and maintain accurate invoices and give our patients families billing updates while their fur-babies are in hospital care. We anticipate a dedicated and service-oriented professional, deeply committed to providing outstanding internal and external client service, guaranteeing our clients' utmost satisfaction and support.
About This Role:
As a successful Billing Nurse, you already have knowledge of the veterinary industry and nursing and now you can add the day-to-day requirements of being a billing and accounts legend to your skill-set. Here are some of the key skills that we are seeking that are particularly relevant to this opportunity:
- Make your mark by living our VSOS values: Excellence, Trust, One Team, and Innovation.
- Attention to detail – Capturing and reviewing all patient charges from our systems EzyVet, Cubex and Smartflow.
- Client Communication – the ability to provide our wonderful patient families with regular updates on their bill while their fur babies are in hospital, and following up outstanding payments when required.
- Become one of the team members who are the “go to” experts for billing enquiries
About You:
Your nurse qualifications are certainly essential to your success in this role, and we anticipate that you will shine through your skills in the following areas:
- Timely and efficient task completion with a focus on minimising disruptions.
- Recognising that outstanding results are products of collaborative teamwork and mutual respect.
- Sustaining a consistently positive and supportive approach in all interactions.
- A commitment to ceaseless learning and the sharing of knowledge.
- The self-assured ability to take ownership of tasks and responsibilities, consistently delivering positive outcomes.
- Work in one of the premier multi-disciplinary Veterinary Specialist hospitals in Sydney
- Close to public transport and all amenities
If you would like to know more about this role or would like to apply, please submit a cover letter and CV to careers@vsos.com.au.
Perth Veterinary Specialists, Osborne Park, North-Western Perth, WA (posted 20th March) Surgery Team Leader
Surgery Team Leader – Perth Veterinary Specialists
Are you ready to take the next step in your surgical nursing career?
We have a new, rare opportunity for an experienced surgical veterinary nurse with a passion for people to join our team of renowned specialists and talented support staff.
This newly established role is a perfect combination of maintaining your surgical nursing skills as well as bringing your leadership skills to have a significant impact on the success of the surgery department and organisation as a whole.
As a Team Leader you’ll be a key player in improving processes, communicating between departments, building a positive culture, and developing our team members to fulfil their potential.
About you:
We’re seeking an experienced surgical nurse, ideally from a specialist background or with significant GP experience and a willingness to learn and adapt to the nuances of specialty practice.
You’ll have experience in a leadership role, and a passion for positive culture and continuous improvement.
Exceptional communication skills, an interest in people, and skills in harnessing the power of relationships to create the best outcomes for patients, clients, and the team.
As a new role, you’ll also need to bring your initiative, your focus on solutions, and a level of comfort with ambiguity while we all work together to successfully establish the foundations of this new role.
About us:
Perth Veterinary Specialists is home to world-leading specialists, with Surgery, Medicine, Imaging, Oncology, Anaesthesia and Urgent Care departments all working together for patient outcomes and client experience.
We have a new General Manager with a passion for the people of the veterinary industry, and are excited to be planning for our move to a brand new facility in the next 18 months. This offers a unique opportunity to be a part of continuously developing a highly skilled team and world-class service as we look to the future of our profession and how we can be at the forefront of it.
Apply Now:
If this exciting role sounds like you, please get in touch on steph.dealmeida@vet.partners with your updated resume and cover letter. Don’t delay as applications will close when we find the perfect fit.
Macleay Valley Veterinary Services, Mid North Coast NSW (posted 19th March) Clinic Coordinator
Macleay Valley Veterinary Services – Clinic Coordinator
Exciting opportunity to join our well-established and progressive mixed animal veterinary clinic
Full time clinic coordinator wanted to manage and lead our team of veterinary professionals
Dedicated CE, perks and benefits from our industry leading organisation
About us:
Macleay Valley Veterinary Services is part of Apiam Animal Health, providing veterinary services to country communities. At Apiam Animal Health we are committed to enriching the lives of animals, people and the communities where we live. We strive to deliver excellence and our vision is healthy animals and happy people.
We are a well-established and progressive mixed practice veterinary clinic offering general veterinary services for patients along the Macleay Valley Coast from South West Rocks in the north to Crescent Head in the south. We offer everything from companion animal care to cattle herd health and a full range of equine services.
Our clinic is located in the beautiful Macleay valley region in NSW and offers a laid-back coastal lifestyle. If you like outdoor activities there are plenty of options including surfing or windsurfing on our premier beaches, water-skiing, fishing and kayaking on the beautiful Macleay River; hiking the coastal and riverside walks, mountain biking the cross country trails in the Kalateenee state forest mountain bike park and scuba diving the word famous fish rock cave and surrounds to name a few.
About the position:
We have an exciting opportunity for a Clinic Coordinator to join our team on a full-time basis.
The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic. This position works in partnership with the Clinical Lead, and Business Partners to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care. The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills.
Position holders will excel at building relationships with employees, clients and the broader community.
- Provide leadership, coaching and support to all team members ensuring that performance and behavioural expectations are clear and aligned to Apiam strategic objectives.
- Effectively manage employee relations issues including workplace conflict and performance issues in a timely manner.
- Responsible for achievement of clinic financial objectives, which includes achievement of revenue targets and management of operating expenses.
- Encourage the development and implementation of new ideas, processes, services and technologies which will improve efficiency, clinic image and customer value proposition.
- Review performance data (sales, operating expenses) to monitor productivity and actively implement improvement initiatives.
- Conduct regular development discussions providing feedback on performance and development and recognise and reward achievements.
- Manage recruitment and onboarding activities to ensure that we have enough great people with great skills.
- Support the implementation and optimisation of Practice Management and HR Software and Apps to deliver a positive experience for employees and clients.
About you:
- Certificate IV veterinary nurses, head nurses, practice managers or vet technicians with proven ability to manage clinics are encouraged to apply. However, we are also encouraging applications from people outside the industry with a bachelor’s degree in business or similar degree or qualification.
- Minimum 5 years' experience in team management, rostering and customer service.
- Practice management, business management or HR experience is advantageous
- A demonstrated track record of experience in leading and motivating teams is essential
- Competent computer skills and user of MS Office programs and databases.
Key selection criteria:
- Demonstrate effective coaching and mentoring skills to drive individual and team effectiveness.
- Possess strong commercial and business acumen with the ability to interpret financial information.
- Ability to solve problems with varying complexity in a timely and appropriate manner.
- Work collaboratively within and across teams and sites to deliver value.
- Excellent leadership skills and passion for driving teams.
Why you should apply:
- Opportunity for career progression within an industry leading organisation.
- Discounts from various retail, travel, fitness and health providers.
- Laptop and phone provided.
- Paid volunteer leave, maternity leave and Apiam Wellness Day (extra day of annual leave!)
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program.
If you are interested in this position and keen to join our team, then please apply here with your cover letter and resume.
The Austin Vet Specialists, Mile End, Inner Western Adelaide, SA (posted 15th March) Training & Development Coordinator
Training & Development Coordinator
At Austin Vet Specialists, our dedication to providing exceptional care for our patients drives our growth. To ensure our team continues to deliver the highest standard of care, we are seeking a passionate and skilled Training & Development Coordinator to join us on our journey.
About the Role:
As our Training & Development Coordinator, you'll play a pivotal role in coordinating clinic-wide training initiatives. Collaborating closely with team members, you'll ensure training and induction timelines are met while identifying and nurturing individual growth opportunities. Your innovative approach will drive our 'grow your own' philosophy, shaping our induction and training programs to excellence.
Responsibilities Include:
Administration:
- Develop, implement and monitor the ongoing effectiveness of a comprehensive training and development program that:
- facilitates The Austin’s vision of ‘grow’ their talent pool.
- creates satisfaction and career path opportunities for team members.
- ensures exceptional patient and client care is provided.
- facilitates The Austin’s vision of ‘grow’ their talent pool.
- Work closely with Department Coordinators to gain awareness of training and knowledge gaps, discrepancies in delivery of service vs P&Ps, and all other training and development functions.
- Facilitating induction processes for various team members, ensuring adherence to timelines and checklists.
- Developing a robust work placement program to attract top-quality candidates.
Technical:
- Work across all departments to ensure that exceptional patient and client care is provided, with regular assessments of skills and observations and appropriate intervention (together with HR Coordinator) to individuals or groups as needed.
- Utilising daily workflow as learning opportunities to work with Department Coordinators and Hospital Coordinator to coach and mentor individuals or groups as required on the floor.
- Coordinate with Department Coordinators and/or Operations and/or Hospital Coordinator to show the team how to use any new machinery or equipment in the clinic, and coordinate the creation of related P&Ps.
- Monitoring all P&Ps and standards of care are accurately recorded, distributed, and updated as required by Department Coordinators, Hospital Coordinator and Operations.
About Us:
The Austin Vet Specialists is a veterinary specialist centre. This means referring vets entrust us with the care of their clients and pets. This trust is paramount to everything we do. Our aim is to look after referred clients and their pets in the BEST possible manner.
As an independent and family-owned centre, we have the freedom and flexibility to do this our way (for example: we named our centre after our cat!). At The Austin we believe in continuing to learn in an ever-changing environment and adapting to be better. Expect lots of support, training and potential for growth. Being a specialist centre, expect high standards and awesomeness but also expect a lot of happiness and fulfillment from your job…oh, and bring your dog to work – we have a dedicated pooch lounge for our team!
What We're Looking For:
We're seeking a candidate who has:
- Certificate IV in Workplace Training and Assessment, or equivalent experience
- Certificate IV in Veterinary Nursing, or similar or equivalent experience
- Passion for training and development
- Proven ability to improve both the clinical skills of the team as well as their own, ie actively pursues this through continuing education and growth mentality.
- Familiarity with effective adult training methods and techniques, and a demonstrated ability to develop and deliver engaging in-person and virtual training.
- Exceptional written and verbal communication skills, including the ability to write concise and clear documentation and to influence and motivate others to learn
- Ability to relate well with a variety of people, adapting to different learning styles and personalities
- Ability to work under limited supervision and use initiative to complete tasks to achieve timelines
Desirable Skills and Qualifications:
- Previous experience in a medical setting is advantageous
- Qualifications in training and assessment are desirable
- Demonstrated emotional intelligence and resilience
- Ability to innovate and adapt to changing circumstances
- Strong communication and relationship-building skills
Application Process:
This is a permanent full-time position. Applications will close on 15th May 2024 unless the position is filled earlier. To apply, please send your CV and cover letter to Xander Huizing at career@theaustin.vet. In your cover letter, share your reasons for applying, career goals, and relevant experience. All applications will be treated confidentially.
Join us at Austin Vet Specialists and be part of a team dedicated to excellence in veterinary care. Your passion and expertise will help shape the future of our practice. Apply now and embark on a rewarding career journey with us!
Greencross Vets Helensvale Square, Helensvale, Gold Coast, QLD (posted 13th March) Head Vet Nurse
Greencross Helensvale Square is seeking an experienced Head Veterinary Nurse to join our team!
Do you have a passion for training and developing staff?
Previous experience leading and motivating a high functioning nursing team?
Doing so with integrity along with a great sense of humour and a genuine, kind-hearted nature?
Sounds like you might be the exceptional individual to join our friendly team of 4 Vets and 9 Vet Nurses. We work together, support each other and there's always room for a laugh. No egos here - just camaraderie and a shared mission.
About your new role:
- Full-time role managing a team of Vet Nurses and supporting busy Vets
- Guiding, developing and training the Nurse/Student Nurse team, building a positive team culture
- Undertaking general nursing tasks, including pre and post-operative care, animal pathology and emergency and critical care
- Performing minor procedures when required
- Handling client enquiries professionally in person, by email and over the phone
Additionally, you will have:
- Certificate IV in Veterinary Nursing and 4+ years of clinical experience
- An extensive knowledge and understanding of veterinary nursing procedures
- Strong surgical nursing skills
- Exceptional organisation, communication and customer service skills
We would love to show you our clinic and have you come and meet the team – Click Here to Apply Now!
Paws & More Veterinary Centre, Canning Vale, Perth WA (posted 11th March) Practice Manager
Join Our Team at Paws and More Veterinary Hospital!
Following a recent change in ownership, we are looking to add an experienced Practice Manager to complement our existing talented team.
So, if you are ready to unleash your potential in a career that combines your love for animals with your leadership skills?
Look no further than Paws and More Veterinary Hospital in Canning Vale, Western Australia!
We're not just a veterinary clinic - we're a community hub dedicated to providing exceptional care and support for pets and their parents.
Why Choose Us:
1. Innovation in Care: At Paws and More Veterinary Hospital, we're at the forefront of veterinary medicine. We're proud to be one of the very few clinics offering treatment options for Feline Infectious Peritonitis (FIP), demonstrating our commitment to pushing boundaries and exploring new frontiers in animal health.
2. Community Engagement: We believe in giving back to the community that supports us. That's why we're actively involved in local charities and organizations, making a tangible difference in the lives of both pets and people. When you join our team, you're not just working at a clinic - you're becoming part of a movement that's making a positive impact every day.
3. A Culture of Compassion: Compassion isn't just a word to us - it's the cornerstone of everything we do. From the moment a pet walks through our doors to the day they leave, they're treated with the utmost care and respect. Our team is passionate about animals, and that passion shines through in every interaction.
4. Growth and Development: We believe in investing in our team members' growth and development. As our Practice Manager, you'll have access to ongoing training and opportunities for advancement, empowering you to reach your full potential and make your mark in the veterinary industry.
Your Role:
As our Practice Manager, you'll play a pivotal role in our clinic's success. You'll lead by example, inspiring our team to deliver exceptional care and service to our clients and their beloved pets. Your responsibilities will include:
- Overseeing day-to-day clinic operations, from scheduling appointments to managing inventory.
- Leading and mentoring our team of veterinary professionals, fostering a culture of collaboration and excellence.
- Developing and implementing strategies to enhance client satisfaction and drive business growth.
- Spearheading community engagement initiatives, including partnerships with local charities and organizations.
- Ensuring compliance with all regulatory standards and protocols, maintaining our reputation as a trusted provider of veterinary care.
Join Us Today!
If you're ready to take your career to the next level and make a real difference in the lives of animals and their owners, we want to hear from you! At Paws and More Veterinary Hospital, you'll find more than just a job - you'll find a rewarding career where you can thrive and grow.
Don't wait - apply now and embark on an exciting journey with us. Together, we'll continue to make a positive impact, one paw at a time!
Please send your application (including resume) to: enquiriespawsandmore@gmail.com
Brisbane Bird and Exotics Veterinary Services (BBEVS), Greenslopes, Brisbane QLD (posted 8th March) Practice Manager
Feeling caged in and looking for an opportunity to soar? Join our flock as Practice Manager to take our practice, and your growth to new heights!
Business: Brisbane Bird and Exotics Veterinary Service
Location: Greenslopes
Status: Full Time - 4 day week
About us:
We are a privately-owned boutique and well-respected veterinary practice boasting 21 staff in total. Our staff are all committed to providing the best level of care for our patients and our clients appreciate this. We do not tolerate bullying or disrespectful behaviour by any member of the public and we will terminate relationships with clients or carers who do not align with our standards of self-care and conduct. We champion the mental health and wellbeing of those who work within our walls.
Cross training is hugely important to us, and a large focus of our time goes into the training and development of our junior and senior members. Due to our unique environment, we are fully staffed.
About the opportunity:
Working alongside our Practice Principal, the Practice Manager will be relied upon to streamline and improve clinic function, lead change, drive staff development and manage client feedback. We have a Head Nurse and Lead Receptionist so as Practice Manager, you will be well supported in your role. We understand that a managerial position covers many bases, and we support appropriate task delegation to our other leaders and team. This is a great opportunity for an established Practice Manager looking for a new environment or for an experienced Senior Receptionist/Nurse with the right mix of skillsets and drive.
We support a 4-day working week, which means you have more time to pursue your hobbies. This role has the option to WFH 1-day each week, with your remaining 3-days onsite. You will be providing front-of-house care to our clients and pending your prior experience, you will be adopted into the nursing aspects of the clinic.
What we are looking for:
- Strong interpersonal skills with the ability to foster strong relationships with clients, staff, and external stakeholders.
- A can-do attitude with the ability to finish task.
- Awareness of your team, their stressors and the overall domino effect of process and scheduling throughout the day.
- Willingness to learn about our unique species.
- Clear and direct leadership packaged with the appropriate method of delivery.
- A collaborative approach to tackling challenges and team discussions.
- Strong financial acumen is desirable but not required.
- Qualifications in HR, Management, Business, or another relevant field are advantageous but not required.
If this sounds like the right opportunity for you don’t delay!
Send your cover letter and resume, with three professional references to: deborah.monks@bbevs.com.au
Check us out at: https://bbevs.com.au/
We look forward to hearing from you.
Our Vet Springvale, South-East Melbourne, VIC (posted 7th March) Fixed Term Practice Manager, Parental Leave Cover
Fixed Term Maternity Cover - Practice Manager
Very flexible start date & cover required up to 10 months
Our Vet Springvale
Work in a clinic that has been purpose built and equipped with optimal Veterinary care in mind.
Work alongside a Team that loves coming to work and enjoys making a difference every day.
Job Opportunity:
We are seeking a Full time Practice Manager with aspirations for greater responsibility that is rewarded and recognised financially. Our bespoke leadership program and support network will set you up for success in this leadership role.
The role requires that you:
- Support the delivery of excellent patient care standards.
- Build relationships and deliver excellent customer service.
- Maintain the clinic’s financials,
- Provide support and positivity to your team.
- Hold a recognised qualification in Veterinary Nursing.
What you can expect:
- Remuneration package with regular reviews.
- No after hours, Sundays or Public Holidays,
- Shared rotating Saturday roster.
- Flexibility that accommodates your family commitments alongside clinic requirements
- Professional development resources.
Some of the Perks
- Paid parental leave.
- Petstock Group Annual Conference attendance at no cost to you.
- Significant Team member, family & pet discounts across Petstock Group & Woolworth’s reward programs
- Access to the Petstock Group’s Employee Assistance Program (Health & wellbeing support).
Apply today – Our Vet to create your profile and apply.
If you would like to have a confidential conversation about a career at Petstock Vet/ Our Vet contact Dr Sasha at vetrecruitment@petstockvet.com.au or on 0437 046 295.
Petstock Vet/Our Vet has established itself as an industry leader with a focus on delivering innovative patient care whilst providing a work environment where our team are valued for the experience & skill set, they bring.
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all. We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
Waverley Gardens Veterinary Hospital, South East Melbourne, VIC (posted 5th March) Practice Manager / Vet Nurse
Waverley Gardens Vet is looking for a full-time Senior Vet Nurse / Practice Manager, Monday to Friday.
What we offer
- We are a small independent clinic
- We have an amazing, dedicated and supportive team with experienced vets and vet nurses who thrive to grow and be better.
- We continue to make a difference to our colleagues, patients and customers everyday.
- Remuneration includes above award wages, generous staff discounts and ongoing training.
- Work-life balance with no weekend hours!
What we are looking for
- Certificate IV in Veterinary Nursing or other equivalent (essential)
- Minimum of 2 years of experience in nursing and management (desirable)
- Passionate in delivering exceptional veterinary nursing care and commitment to be a lifelong learner with up-to-date knowledge in the veterinary industry
- Strong leadership with positive mindset and high motivation
- Strong work ethic, empathetic, mature, accountable and responsible with a can-do attitude, high attention to detail
- Exceptional communication, great customer service skills, time management and strong organisational skills.
Responsibilities of the Position
- Lead, supervise and supporting the day-to-day activities of nursing staff
- Provide personalised care to clients and patients, ensuring a friendly and supportive environment.
- Undertake general nursing tasks, including pre and post-operative care, nurse triage, nurse consult, pathology, maintain/clean surgical instruments/equipment, answering calls, processing paperwork
- Handle client inquiries and grievances with professionalism and empathy.
- Keep the daily schedule up to date and uphold clinic hygiene standards.
- Ensure adherence to all Occupational Health and Safety (OH&S) regulations.
Email your application with cover letter and resume to Quyen Khajavee on: waverleygardensvet@gmail.com
You can find out more about us on our website: www.waverleygardensvet.com.au or: Facebook
Perth Veterinary Specialists, Osborne Park, WA (posted 1st March) Administration Coordinator
Administration Coordinator - Full Time
Perth Veterinary Specialists (PVS), a team of globally recognised experts and passionate life-savers, is seeking an organised, personable and positive Administration and Personnel Coordinator.
The Administration and Personnel Coordinator is the key person in the organisation for keeping the lights on, the bills paid, and the team schedule running smoothly. The role is broad, and touches all other departments in the clinic, meaning that strong interpersonal skills are essential, as is a keen eye for detail and a passion for finding and implementing improvements.
Duties include:
- Financial administration such as invoices, expenses, banking and reconciliations
- Reporting on clinical, financial and operational metrics as well as communicating these with the team in a way that encourages engagement
- Supporting the leadership team in administrative tasks as necessary such as documents, minutes, and meetings
- Ensuring equipment, tools and infrastructure are running smoothly, repaired or replaced efficiently, and maintained regularly with minimal impact on operations
- Facilitating new starters with the coordination of access to systems and tools to complete their job
- Supporting each departments personnel by creating and communicating rosters, coordinating leave requests and coverage, approving timesheets and facilitating fortnightly payroll (in conjunction with centralised VetPartners support team)
- Identify, research and coordinate improvements in our administrative processes and systems
About the perfect candidate:
Essential:
- Strong administration background, including document control, reporting
- Excellent interpersonal skills, with a commitment to building strong relationships across departments
- A proactive approach to getting stuck in, finding solutions, taking the initiative, and problem solving new challenges that we don't have protocols or training in place for
- Experience in identifying and implementing opportunities for continuous improvement of systems and / or processes, and engaging members of the team in the success of your change
Desired:
- Financial background
- Strong interest in IT and/or equipment troubleshooting and support
- Previous experience (and enjoyment of) rostering, timesheets and/or payroll
What we offer:
In addition to access to some of the most exciting veterinary cases in Western Australia and knowing that you're making an impact on the lives of thousands of animals each year, we offer a unique opportunity to help build and grow with us during an exciting time of development as we look towards moving into a new facility in the next few years.
We're committed to your professional development, have a passion for being an enjoyable place to work, and want you to be a part of our team!
Evervet South Yarra, Inner Melbourne (posted 23rd February) Clinic Team Leader/Head Nurse
Join Evervet's Passionate Team as a Clinic Team Leader/Head Nurse!
About us:
Established in 1975, Evervet is not just a family veterinary group; it's a cornerstone of excellence in pet care. Our commitment to Fear Free veterinary medicine and Gold Standard patient care has earned us the prestigious 'Hospital of Excellence' accreditation from ASAV. With three unique locations across Melbourne, including our vibrant South Yarra clinic, we pride ourselves on delivering personalised care and building lasting relationships within our community. The Evervet group of veterinary practices is affiliated with Ripponlea Veterinary Hospital. Each with its unique look, feel and services available from laparoscopic (keyhole) surgery to orthopaedics, CT scanning, and behaviour.
Why Evervet?
Pets are more than just animals; they're cherished members of our communities. At Evervet, we celebrate this bond by offering heartfelt care tailored to each pet's unique needs. Join our team of locals who prioritise patient well-being and collaborative support. We believe in fostering a nurturing environment where your professional growth and mental health are paramount.
Role
As a Clinic Team Leader/Head Nurse at our South Yarra Clinic, you'll play a pivotal role in delivering exceptional veterinary nursing care. The role is full-time, and we are happy to work with the successful applicant to help them achieve a great work-life balance.
Key responsibilities include:
- Champion our ‘Fear Free’ approach to veterinary medicine and patient handling.
- Provide personalised care to our patients and their owners, ensuring a friendly and supportive environment.
- Maintain practice hygiene and equipment standards to uphold our Gold Standard care.
- Undertake general nursing tasks, including pre and post-operative care, pathology, emergency and critical care.
- Handle client inquiries and grievances with professionalism and empathy.
- Perform quality control to ensure the care and maintenance of equipment.
- Allocation of specific tasks to other team members to ensure the smooth running of the practice.
- Ensure adherence to all Occupational Health and Safety (OH&S) regulations.
- Facilitate effective communication between veterinary practices within the Evervet group to ensure cohesive patient care across locations.
About You
A rare opportunity for an Experienced Veterinary Nurse who shares our passion and vision of gold-standard patient care and providing an exceptional client experience.
We are seeking someone who is passionate about patient care, with the ability to provide a high level of veterinary nursing service and share this skill and knowledge with others.
Traits we're looking for include
- Thrives in providing exceptional customer/patient service.
- A willingness to learn new skills and procedures.
- Able to be autonomous and self-governing in their approach to work.
- Flexible and adaptable within a team environment.
- Strong organisational, communication and customer service skills.
- High attention to detail and a desire to support continuous improvement and process management.
- Leadership capabilities with high levels of positive energy, motivation, and passion.
- You want to work somewhere where you have a voice.
- The concept of "Your pet, your family, always" fits with your ideal of best-practice veterinary care.
Qualifications/Experience
- Certificate IV in Veterinary Nursing or equivalent, or equivalent skillset.
- 3 years of in-clinic experience is preferred but not essential.
- Excellent animal handling skills.
- Capable of monitoring anaesthetic procedures.
- A good knowledge and understanding of veterinary nursing procedures.
- Experience with ezyVet is highly regarded but not essential.
What’s on Offer
You will be supported by a highly-skilled, devoted team, who are all working towards the same goal of providing the highest standard of care to our patients.
We are committed to your professional growth and development, providing opportunities for you to progress in areas that inspire your passion to change the lives of pets. We offer professional continued education and support through our training and development team. We are committed to providing you with development based on your interests and long-term goals.
- Work-life balance with flexible roster structures.
- Lunch provided.
- A coffee machine with all types of milk provided (necessary!)
- Pet well-being discounts (including discounted treatment and products).
- Refer a Friend program & rewards.
- Access to our Employee Assistance Program (psychology, nutrition, sleep).
- Continuing education allowance and support in ongoing professional development.
- Induction program with our fantastic training and development team to ensure you are set up for success.
- A leadership team that welcomes ideas & makes decisions quickly.
- Mentoring opportunities - be mentored or be a mentor.
- A dynamic, social, and fun team, that welcomes you with an opportunity to build a long-term career in a progressive family-owned practice.
Apply Now!
If you're ready to make a difference in the lives of pets and their owners, send your resume and cover letter to careers@evervet.vet. Visit www.evervet.com.au for more information.
Your pet, your family, always.
Greencross Vets Kenmore, Inner South-West Brisbane QLD (posted 20th February) Practice Manager
We are looking for a Full Time Practice Manager to lead and manage our Kenmore team!
This is your opportunity to lead a strong and friendly team, enjoy work life balance, and continue to grow with the endless professional development opportunities and mental-health courses we are proud to provide.
Greencross Kenmore is a busy clinic, with a large, experienced team and well-equipped with digital x-rays, IM3 dental machine, ultrasound, separate cat and dog ward and more! We are a community focused practice with some very loyal long-term clients, co-located right next door to a Petbarn retail store allowing for a steady-stream of cross-referrals and providing a full range of pet care, helping achieve a truly memorable and positive experience.
Your new role will see you;
- Managing the day-to-day operations of our clinic including stock management, people management and rostering, and maintaining client records
- Leading and developing our team and building a positive team culture
- Ensuring that monthly KPI’s are met
- Driving our business forward through creating and implementing local marketing initiatives
- Nursing duties as required
About Your Skills & Experience;
- Certificate IV in Veterinary Nursing
- Experience in Practice Management or as a Senior Vet Nurse with team management, strong leadership and team building skills
- Excellent animal handling skills
- An extensive knowledge and understanding of veterinary nursing procedures
- Strong communication and customer service skills
- Good business insight and organisational skills
If this sounds like you, Click Here and Apply Now!
Veterinary Referral Hospital, Dandenong, South-East Melbourne, VIC (posted 20th February) Business Manager
Business Manager - VRH
- 36 Lonsdale St, Dandenong VIC 3175
- Full-time
Company Description
At the Veterinary Referral Hospital we know how important it is to love your job. As an employer, we create the environment for team members to thrive, with passionate partners, state-of-the-art facilities, tailored growth opportunities, and a horizontal hierarchy that ensures all team members are equal and well supported.
Our hospital is a state of the art facility with more than 120 team members and offer specialist referral services in medicine, oncology, surgery, neurology, critical care, diagnostic imaging and anaesthesia, as well as a 24-hour emergency service.
Job Description
We seek a passionate and enthusiastic business manager for our hospital. As an integral leadership team member, the business manager will be responsible for business development, strategy, and operational and financial management, working closely with shareholders, specialist veterinarians, hospital veterinarians, nurses, technical staff and support teams. This role is supported by a strong hospital management team and the broader support network of the Greencross Pet Wellness Company.
Business manager responsibilities include:
- Financial leadership, reporting and P&L responsibilities for the hospital, including annual budgeting
- Leading and building teams of industry leading veterinarians and nurses.
- Project management within the hospital
- Business strategic planning and execution
- Relationship building with our valued referring veterinarians
- Marketing and promotional coordination
- Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
Qualifications
The successful candidate will have substantial business operations knowledge and experience and be an approachable and influential leader who desires to help others succeed and grow. The preferred candidate will bring a strong track record of experience in the veterinary industry. Postgraduate qualifications in a related field, such as business, commerce, business management or similar, will be highly regarded.
Additional Information
This position offers the opportunity to work with highly regarded veterinary clinicians in a professional, challenging and enjoyable workplace. We offer:
- A competitive annual salary that reflects the experience brought to the role
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Six weeks of paid parental leave and flexible return-to-work programs
The heads of each of the departments at VRH are down-to-earth people who believe that practising industry-leading veterinary medicine and working in a fun and positive work environment are not mutually exclusive. Our goal is to create and maintain a career-satisfied and stable group of brilliant veterinarians and nurses while providing an exceptional standard of care for our patients, clients and referring veterinarians.
If this role is of interest to you, click here to apply.
Bulimba Veterinary Surgery, Hawthorne, Inner Eastern Brisbane, QLD (posted 20th February) Senior Surgical Vet Nurse
Full-Time Senior Surgical Nurse
We are looking for a Senior Nurse to join our Team. This role has become available due to one of our amazing, longstanding nurses embarking on a new adventure.
Our friendly and experienced Team seeks an enthusiastic, productive, and great team player to provide the highest quality of care and veterinary standards to our valued clients and patients. While this position is full-time, we may be able to accommodate part-time hours for the right candidate.
Bulimba is a busy, high-end clinic with, on average four full-time vets per day and seven nurses plus a kennel hand.
Requirements:
- Certificate IV qualification (or equivalent) as a veterinary nurse or veterinary technician (Bachelor of Veterinary Technology)
- A minimum of 4 years’ experience in clinic post-qualification
You should demonstrate initiative, have a keen eye for detail, and be efficient and highly organised with excellent time management skills. Strong client communication and interpersonal skills are a must.
Desirable Skills:
- Experience with RxWorks
- Experience in mentoring and teaching Certificate II and IV Veterinary Nursing student.
We believe in taking care of our Team. In addition to providing a friendly and supportive work environment, we offer the following benefits:
- Monthly profit share after a 6-month probation period
- Annual social fund for the whole Team
- Generous staff discounts for your furry kids' needs
- Well above award rate wages and a predictable roster
- Individual continuing education allowance
- Quarterly nurse training
To apply for this position, please email your resume and cover letter to team@judhar.com
Take a virtual tour of our clinic at www.bulimbavet.com/clinic-tour
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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