Vet Nurses and other support staff
Positions Available in Industry & Non-Clinical Jobs
including Kennel/Cattery Attendants & other Animal Care
The University of Queensland, Gatton QLD (posted 28th June) Tutors & Teachers
- School of Veterinary Science
- Casual positions available
- Closing date Sunday 10 July 2022 at 11.00pm AEST (R-13279)
About This Opportunity
The School of Veterinary Science, The University of Queensland, Gatton Campus has casual positions available for tutoring and teaching undergraduate veterinary science and veterinary technology students. The successful applicants will be veterinarians, or veterinary nurses/technicians. Postgraduate students in the veterinary fields or experienced tutors in preclinical disciplines are also encouraged to apply. Major areas we are seeking teachers in are surgery, radiology and reproduction in large animals.
The school provides a structured paid Tutor Training Program (1 day). Mentoring and training by the discipline lead will be provided for successful applicants.
For surgery techniques, training and review of videos will need to be completed before engaging with the students in surgical practicals. This is to ensure the tutor has a clear understanding of the techniques and procedures being taught to students and to ensure that all tutors convey the same information consistently to students. Practical classes typically run from 3 to 5 hours and will be conducted at the Gatton Campus.
Classes take place in teaching weeks of both semesters. Typically this is from around the end of February to the end of May for semester one and from the end of July to the end of October for semester two.
About You
For advanced veterinary clinical skills training and clinical settings registration in Queensland, a minimum of three years’ clinical experience with demonstrable surgical skills and experience would be an asset. We are looking for experience in both small animal and large animal clinical activities as well as preclinical discipline tutors and teachers.
The practical and teaching skills we are looking for are:
- Husbandry procedures all species
- Clinical examination of large and small animals
- Small animal anaesthesia and general anaesthesia skills
- Surgical procedures
- Small animal
- Soft tissue,
- Small Animal desexing
- Large animal
- Radiology
- Bovine reproduction, palpation, foetotomy
- Mare reproduction, PD, ovulation, swabbing
What We Can Offer
These are casual appointments. The casual rate will vary as per the work completed. Please click here to view our various casual academic pay scales.
For further information about UQ’s benefits, please visit Why Work at UQ and review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.
Questions?
To discuss this role please contact: Professor Rachel Allavena, Deputy Head of School at r.allavena@uq.edu.au or Dr Steven Zedler, Equine Surgeon via s.zedler@uq.edu.au
For application queries, please contact recruitment@uq.edu.au stating the job reference number in the subject line.
How to Apply
All applicants must supply the following documents:
- Resume
If you are a current employee of the University, including current casual staff and HDR scholars, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.
Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.
It is anticipated that only successful applicants will be contacted.
Other Information
You must have work rights in Australia for the duration of this appointment to apply. Visa sponsorship is not available for this appointment.
We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au.
Pets in Peace, Ipswich or Loganholme QLD (posted 28th June) Client Care Coordinator
Client Care Coordinator - Full Time and Casual
Client care phone support
Options for Permanent or Casual positions
Dedicated team committed to delivering exceptional client service
Forming part of the wider InvoCare brand, Pets in Peace is a leading provider of pet cremation services in Australia with a national footprint.
Through our dedicated and caring team, we offer dignified farewells for much loved family pets through our best-practice cremation services and pet crematoriums.
Due to ongoing growth, we are now seeking empathetic and customer focused Client Care Coordinators to join our expanding team.
About the role
The Client Care Coordinator position is an administrative customer service role handling incoming and outgoing calls, emails and live chat in a detail focused, fast-paced environment.
Based at your choice of either our Ipswich or Loganholme offices, you would be part of a team that has built a reputation as the leader in our field, based on values of respect, honesty and professionalism.
The following positions are on offer:
Three full-time positions
- Variety of shifts from Monday to Friday between 7 am - 7 pm
- One weekend shift in a four week period
One casual position
- 14-21 hours per week with potential for more
- Variety of shifts from Monday to Friday between 7 am - 7 pm
- Some weekend work and opportunity to cover leave absences.
Your responsibilities
- Coordinate and schedule pet aftercare bookings with both the public and vet clinics
- Assist clients who bring pets to our premises
- Prepare our viewing facilities for client visits
- Work closely with our Preparation, Crematorium and Area Manager teams to ensure we deliver on our promises, every time, every day
- Carry out accurate data entry and payment processing tasks
- Undertake general office administration duties as needed
To be successful in this role you will
- Be comfortable with handling deceased pets
- Have a high standard of personal presentation
- Have excellent communication skills and be able to support our clients over the phone with an empathetic, caring and professional phone manner
- Have exceptional attention to detail and a high standard of writing skills
- Be a supportive and positive team member with a "can do" attitude
- Be reliable, organised and flexible to meet the changing needs of the business
- Have intermediate computer skills (Microsoft Office experience is essential)
- Have the desire and ability to learn new skills and absorb knowledge quickly
- Be physically fit as this role will require handling pets from time to time
- Be fully COVID vaccinated
We can offer you:
- Above Award rates
- Our strong people-first culture
- On-site parking
- InvoCare Employee Share Program
- Employee Assistance Program
- Free annual flu vaccination
- Birthday leave
- Lifestyle Rewards program discounts
- We pride ourselves on being caring, down to earth and professional. Tact, discretion and integrity are attributes that we rate very highly.
If are you are looking for a rewarding new challenge, we would love to hear from you.
Please send your resume with a cover letter to Human Resources Coordinator Lisa Duong at: Lisa.Duong@fpc.com.au
Animal Emergency Australia, Springwood, Brisbane QLD (posted 27th June) Inventory and Equipment Lead
Calling all Vet Nurses! Are you looking for a change in your career path, a new journey?
Try something different within the Veterinary industry with family friendly hours!
TITLE: Inventory and Equipment Lead
Work Type – Full-Time OR Part-Time – flexible working arrangements
ABOUT US
Animal Emergency Australia provides emergency vet care across multiple hospitals in Queensland, Tasmania, and Perth. We are a home for veterinary professionals to do and be their best. At AEA we are dedicated to continual improvement in the care we provide the patients who rely on us. To do this, we strive to create a culture of continual improvement within each individual team. Through providing an innovative, flexible, fun, world-class workplace, we give people who join us an opportunity to truly do, and be, their best.
We invest in work-life balance. We invest in innovation, culture and career progression. We help our people build incredible careers, creating the future of emergency medicine and critical care within the veterinary profession.
The Job
As part of the awesome Operations Team, the I&E Lead will work with our practice inventory and equipment managers, developing and reviewing procedures to efficiently manage and maintain the company’s inventory, process improvement . The main duties include controlling the flow of supplies and equipment, tracking and analyzing inventory and equipment maintenance and developing protocols for loss mitigation. The inventory and Equipment Lead will also use management software systems and technologies to manage and update their inventory records accordingly.
The Location
Flexible work arrangements with min. 3 days on location as required. Head office is in Springwood, Brisbane. There will also be occasions where you will visit our practices.
Our People
We have campers, runners, podcasters, swimmers, mothers, fathers and every other variety of person. We have happy people, caring people, developing leaders, family people! You will find family here. You will find friends here and if you like, bring your friends too!!
"We challenge the heart, support the mind, thrive on trust and operate with integrity, compassion and kindness in everything we do."
All About You
- A veterinary nurse looking for a change, looking to further their career (strongly desired!)
- Solid knowledge and proven experience over several years in roles that included inventory tracking, data analysis, logistics, supplier liaison, financial reporting and forecasting
- Equipment and inventory management certification, or logistics qualifications are a plus
- An analytical mind with strong attention to detail and a passion for problem-solving.
- Excellent communication skills and team leadership abilities.
Key Responsibilities
- Oversee and support a team of inventory and equipment managers
- Reviewing and implementing best practice to an inventory tracking system for optimised inventory and equipment control procedures
- Coordinate with the hospital based Inventory team members to schedule orders
- Manage the inventory tracking system to record deliveries, shipments and stock levels.
- Evaluate deliveries, shipments and product levels to improve inventory control procedures.
- Analyse daily product and supply levels to anticipate inventory problems and shortages.
- Collaborate, communicate with and train inventory and equipment team members to meet business goals and safety requirements
- Develop, maintain and analyse business relationships with suppliers and vendors to ensure cost effective solutions needed to operate and be profitable
- Proposes strategies to reduce costs and improve procedures
- Monitors demand and analyse data to anticipate future supply
- Manage inventory and equipment reports
- Safeguard equipment and inventory by establishing procedures and protocols for proper storage and fulfilment practices
- Accurately record and communicate with the greater team the quality, quantity, type, style, and any other characteristics of the inventory for clear understanding of what is and is not available
- Reports on inventory levels, equipment safety and quality, procedural efficiency and team issues to COO.
- Mitigate and report on company shrinkage due to loss or theft
- Create detailed reports for adjustments, inventory operations and stock levels
- Evaluating new inventory, ensuring it’s ready to be distributed to the hospitals
- Contributes to team effort by accomplishing related results as needed.
Benefits and Cool Stuff
- An appealing salary that will reflect your abilities and future performance in the order of $70,000-90,000 + Super
- Family friendly hours
- A Continuing Education allocation to assist with your Career Growth approx. $3000 in PD over 2 years
- Opportunities for additional management and administration training
- The opportunity to transfer across the company to fulfill your further career aspirations
- Employee Pet Wellness discounts
- Work life harmony
- heavily discounted gym memberships
- A fun, collaborate and fully supportive team that mentor and develop you for greater heights. Work hard and play hard together!
Next Steps
Join our passionate and highly skilled team to enjoy a collaborative, caring, supportive workplace, with genuine care for patients and clients alike. To discuss this role or others call Tee Rinaldi on 0428 925 040 or apply with your resume to lrinaldi@aes.email
Refer your friends
The University of Queensland, Brisbane QLD (posted 24th June) Trainer & Assessor
Trainer and Assessor - UQ Skills
THE UNIVERSITY OF QUEENSLAND, BRISBANE / GATTON, AUSTRALIA
About This Opportunity
Working in the Vocational Education sector, you will assist in the development, delivery and assessment of quality training resources in relevant fields to a variety of cohorts whilst maintaining high-level Australian Skills Quality Authority (ASQA) compliant standards.
For a full list of key responsibilities, please contact recruitment@uq.edu.au for a copy of the Position Description.
About UQ Skills
UQ Skills is a Registered Training Organisation (RTO code #1511) within The University of Queensland's Faculty of Science. We offer innovative applied education and training programs that equip graduates with the high-calibre skills needed to excel in:
- Agricultural
- Rural
- Health
- Animal Care
- Veterinary Nursing
We deliver nationally accredited and non-accredited training online, face to face and blended mode at UQ's Gatton and St Lucia campuses, and at partnership locations Australia wide.
About You
- Industry qualification(s) within your respective area of expertise at least to a level higher than the qualification you train and assess in (or a combination of extensive industry relevant experience with qualification equal to that you would be training in) with recent and relevant industry and vocational educational training experience.
- A CIV in Training and Assessment TAE40116 or TAE40110 with updates including TAELLN411 and TAEASS502 is required or higher qualifications in Adult and Vocational Education.
- The ability to influence and motivate others with the ability to present topical teaching material in a meaningful, stimulating and engaging manner.
- Sound knowledge and understanding of the OH&S requirements for specialist area being taught and current industry practice and regulations.
- Knowledge of Australian Skills Quality Authority (ASQA) standards that relate to the quality aspects of learning, assessment and mapping of materials with the skills to comprehend and implement whilst training would be desirable.
- Demonstrated understanding of the University's risk assessment database and policies and procedures or the demonstrated ability to rapidly acquire such knowledge would be highly regarded.
- Demonstrated skills in implementing the Principles of Assessment and Rules of Evidence, or the ability to rapidly acquire such knowledge would be desirable.
- High level skills in the use of a wide range of computer applications in a network environment particularly the use of the Microsoft Office suite in a large organisation or the ability to rapidly acquire such knowledge would be highly regarded.
- Experience using Learning Management Systems and Student Management Systems is desirable.
- High level written and oral communication skills and organisational skills, including the ability to establish co-operative working relations with staff across the UQ Skills sites and the wider University and prioritise competing work demands with a high level of attention to detail.
What We Can Offer
There is currently a fixed-term opportunity available within our team for 3 years, which can be either full-time or part-time at HEW Level 5. We are open to candidates working in a hybrid model, with flexibility to work from home and work on our campus, at both our St Lucia and Gatton campuses or to work remotely Australia wide.
At HEW Level 5, the full-time equivalent base salary will be in the range $72,212 - $80,430 plus super of up to 17%. The total FTE package will be in the range $84,488 - $94,103 p.a.
This role falls within The UQ Enterprise Bargaining Agreement and will have access to outstanding benefits including:
- Unparalleled opportunities to gain experience and accelerate career development.
- 26 weeks of full pay for parental leave or 14 weeks of full pay for primary caregiver leave.
- In addition to 20 days per annum of annual/recreation leave (pro-rata for part-time team members), you will also receive a leave loading of 17.5%.
- Unlimited access to University Learning resources and Libraries.
- Flexible work arrangements allow you to vary your work arrangements to provide greater flexibility to balance your personal and professional lives.
- A range of salary packaging options are available to you, including superannuation, portable electronic devices, professional association membership fees or subscriptions, bus travel, airport lounge membership etc
- Benefits program for personal leisure travel. Visit UQ's Personal Travel Benefits page to find out more.
- A range of on-site services are available at our campuses; this may include on-site gym, pool, bookshop, childcare, health service, food outlets, bank, post office, etc.
For further information about UQ’s benefits, please visit Why Work at UQ and review The University of Queensland's Enterprise Bargaining Agreement 2018-2021.
Questions?
To discuss this role please contact Eimear Vallely at eimear.vallely@uq.edu.au.
For application queries, please contact recruitment@uq.edu.au stating the job reference number in the subject line.
Want to Apply?
To submit an application for this role, go to the UQ Careers portal and use the Apply button.
All applicants must upload the following documents in order for your application to be considered:
- Resume
- Cover letter addressing the ‘About You’ section (maximum 1-2 pages)
Please note that you will be asked to add all documents into the one upload box during the application form.
Applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.
To satisfy prerequisite questions and ensure your application can be considered in full, all candidates must apply via the UQ Careers portal by the job closing deadline or will not be accepted.
Work Rights
You must have unrestricted work rights in Australia for the duration of this appointment to apply.
Background Checks
All final applicants for this position may be asked to consent to background checks including Australian Federal Police Checks.
We value diversity and inclusion, and actively encourage applications from those who bring diversity to the University. Our Diversity and Inclusion webpage contains further information if you require additional support. Accessibility requirements and/or adjustments can be directed to recruitment@uq.edu.au.
Applications close: 21 July 2022
Job No: R-13558
Adelaide Animal Emergency and Referral Centre, Kurralta Park SA (posted 21st June) Sterile Supply Tech
Sterile Supply Technician - Veterinary Specialist and Referral Centre
Adelaide SA
This is a great opportunity for a passionate experienced veterinary or human Sterile Supply Technician to join our highly performing team of Specialist and Emergency vets and nurses for a minimum of 30 hours per week.
The position requires a Certificate III in Sterilisation qualifications (or working towards) or a minimum of 2 years as a Sterile Supply Technician.
The Adelaide Animal Emergency & Referral Centre is a 24hr multi-disciplinary centre offering emergency, specialist, and referral veterinary services. We have a strong ethic of providing the very best treatment and care for pets in the fields of emergency medicine, internal medicine, oncology, cardiology, dentistry, specialist surgery, critical care, and diagnostic imaging. Our environment is fast paced, working closely within an efficient team.
As a successful candidate, you will possess the following skills and attributes:
- You will have a vital role within a dedicated specialist surgery, medicine, dental and emergency department’s providing a range of advanced surgical and diagnostic procedures
- Maintain the SSD area and equipment including service & maintenance agreements
- Actively participate in quality improvements, initiatives, risk management & OHS activities
- Assist with management of general stock control
- Knowledge of diverse sterilisation equipment, techniques, and instrument care
- Knowledge of scope sterilisation, maintenance, and care
- Motivated and self-directed with excellent communication skills and a can-do attitude
- Excellent understanding of Infection and quality control
- Attention to detail and takes pride in your work
- Excellent time Management skills and ability to multi-task
- Good oral and written communication skills
- Ability to work effectively in a high stress environment as part of a multidisciplinary team
- Ability to work flexible hours
What are we offering?
- A great working environment with a diverse group of veterinarians and veterinary nurses
- We care about mental health and work life balance
- Employee assistance program
- The SS department is currently under review for upgrading and this is a fantastic opportunity for you to have input and recommendations
- We support internal and external continuing education for lifelong learning
- We value staff input and ideas
- Discount policy for your pets
- On-site parking
Applications will be received via email only and should include a cover letter along with your resume. Only short-listed applicants will be contacted.
Applications to:
Elisha Barrow, Business Manager
elishab@aaerc.com.au
Adelaide Animal Emergency and Referral Centre
119 Anzac Highway, Kurralta Park SA 5037, Tel: 08 8371 0333
Pet Chemist, Tweed Heads, Northern NSW/Gold Coast QLD (posted 17th June) Customer Service Representative
Are you a veterinary nurse that is ready for a change but would still like to use your skills and help people to manage their pets health?
We are looking for an experienced veterinary nurse to come and join our customer service team. We currently have a team of former veterinary nurses who have thoroughly enjoyed the change as they no longer need to stand on their feet all day, wrangle animals or frequently change their clothes due to mess! Does this excite you?
About the business
Pet Chemist is Australia’s largest online Pet Chemist - an innovative online business focused on the retail of premium health care related pet products, including pet medication, supplements, food and parasite control.
Our mission is to make managing our clients' pet's health easier and significantly more affordable by providing a trusted online source of low cost pet health products and medication. We take pride in our low prices, excellent service and fast delivery which is reflected by 4.9 stars on Google from over 1,900 reviews (so far).
Pet Chemist is part of the Mad Paws group, which exists to create the best life for pets through our business divisions including our marketplace, toy and treat business, dog food offering, insurance and pet homewares.
About the role - Customer Service Representative
- We are seeking someone who enjoys helping clients to achieve the best possible health outcome for their animal.
- You must be confident working independently as well as in a group setting.
- The ideal candidate will be passionate about pets, have a very high attention to detail and have a personable phone manner.
- The candidate could have experience in either a pharmacy, pet industry or customer service setting.
- The candidate must also work well in a vibrant team!
Day to day responsibilities
- The role will primarily involve customer service.
- Customer service will cover both inbound and outbound phone customer service as well as email, website live chat and social media enquiries.
- Customer service will involve taking phone orders, delivery enquiries, providing product information and providing information on how to order pet medication through our service.
- The role will also involve assisting in the overall operation of the business, which includes general office administration.
Benefits and perks
- For the ideal candidate, we will offer above an award wage.
- Staff discounts available for veterinary care and retail products.
- Full-time or part-time hours across a 7am to 5pm roster.
- No public holidays
Skills and experience
- Must be proficient with computers - e.g. Word, Excel
- Strong customer service skills and excellent phone manner
- Ideal candidate will have a strong attention to detail
Email your resume to mel@petchemist.com.au if you would like to apply
Covetrus, Melbourne (posted 16th June) Business Development Specialist
Business Development Specialist
The Role
We are a global animal health technology and services company dedicated to advancing the world of veterinary medicine. We have a long history of innovation, continuous improvement, and excellence in customer service to our vet and veterinary practice clients.
We are entering an exciting growth phase as we launch our new cloud alternative Practice Information Management System to our valued vet clinic customers. Having operated in this space for decades, we see this new offering as a game changer in being able to offer a SaaS product that is intuitive, user friendly and will enable us to continue making a difference to vet customers, pet owners and pets.
In this role, you will build and maintain customer relationships through selling Covetrus technology solutions to our Veterinary customers. As part of the ANZ Sales team and based out of our Heatherton, Melbourne office, you will be responsible for meeting and exceeding revenue targets by winning new accounts and growing existing accounts within your territory.
Your main responsibilities will be;
- Closing sales on new and existing accounts and preparation of annual tactical plan aimed at achieving and exceeding financial targets.
- Collaborating with sales and marketing team members to identify and gain access to opportunities.
- Developing and maintaining a thorough understanding of products, their features and benefits, customer pain points, and the value they create.
- Performing product demonstrations for our Practice Management Solutions
- Developing and maintaining mutually beneficial business relationships with customers in assigned territory.
- Proactively utilising market data to identify targets.
- Presenting compelling business cases to customers.
- Regular sales reporting and forecasts, ensuring Salesforce CRM is updated appropriately.
This role requires some travel.
About You
To be successful you will have;
- Demonstrated 2-5 years field sales experience (ideally within either technology sales or animal health) or a background within a veterinary clinic with an interest in technology.
- Demonstrated ability to build lasting, value-add relationships with customers.
- Expert communication skills, with a well-developed ability to listen, build rapport, present, and produce clear written communications.
- A proven track record of achieving sales growth through leveraging new and existing business.
- A self-motivated and autonomous approach to planning your work.
- Problem solving skills and high attention to detail.
- Salesforce experience (Advantageous).
Why Join Us?
At Covetrus, we’re proud of our family friendly culture and respectful workplace. We embrace diversity in our workforce and encourage applications from like-minded persons from all walks of life.
Covetrus team members participate in a fantastic benefits program, giving them access to huge savings on animal health products (including exclusive food brands, enrichment products and litter), annual volunteer days and free counselling services via our Employee Assistance program.
For more information and to apply, please contact Dane Brazenas by email Dane.Brazenas@covetrus.com
Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Edenhills Pet Cremations, Melbourne VIC (posted 15th June) Client Care Coordinator
Client Care Coordinator
Client care phone support
Permanent full-time position
Monday to Friday, 10 am - 6 pm
Our Purpose
We help pet lovers honour a lifetime of unconditional love through exceptional customer service and genuine care.
The Client Care Coordinator position is an administrative customer service role handling incoming and outgoing calls, emails and live chat in a detail focused, fast-paced environment.
You will also be required to assist incoming clients to our office, receive pets into our care, attend viewings and display products.
Based at your choice of either our Scoresby or Maddingley offices, you would be part of a team that has built a reputation as the leader in our field, based on values of respect, honesty and professionalism.
About the role:
As the first point of contact, we require a high standard of personal presentation and an understanding and empathetic manner.
- Join a dedicated team of like-minded people with a genuine love and respect for animals
- Coordinate and schedule pet aftercare bookings with both the public and vet clinics
- Assist clients who bring their pets to our office
- Prepare our viewing facilities for client visits
- Work closely with our Preparation, Crematorium and Area Manager teams to ensure we deliver on our promises, every time, every day
- Carry out accurate data entry and payment processing tasks
- Undertake general office administration duties as required
To be successful in this role you will:
- Be comfortable with handling deceased pets
- Have excellent communication skills and be able to support our clients over the phone with an empathetic, caring and professional phone manner
- Have exceptional attention to detail and a high standard of writing skills
- Be a supportive and positive team member with a "can do" attitude
- Be reliable, organised and flexible to meet the changing needs of the business
- Have intermediate computer skills (Microsoft Office experience is essential)
- Have the desire and ability to learn new skills and absorb knowledge quickly
- Be physically fit as this role will require handling pets from time to time
- Be fully COVID vaccinated
We can offer you:
- Our strong people-first culture
- On-site parking
- InvoCare Employee Share Plan
- Employee Assistance Plan
- Free annual Flu vaccination
- Birthday leave
- Lifestyle Rewards program discounts
Application process
If you are looking for a rewarding new challenge, we would love to hear from you. Please send your resume with a cover letter to Human Resources Coordinator Lisa Duong at Lisa.Duong@fpc.com.au. Applications will not be accepted without a cover letter
Lawnswood Pet Cremations, Perth WA (posted 15th June) Client Care Coordinator
Client Care Coordinator
Phone Support and Client Care
Part-Time role - 34 hours per week
Sunday to Thursday roster
Mon to Thur 8:00 - 4:00 pm and Sun 8:00 - 1:00 pm
Our Client Care team is growing and we are currently looking for a dedicated, compassionate animal lover looking to fulfil our clients’ needs in pet aftercare support to our clients.
This is an administrative customer service role handling incoming / outgoing calls, emails and live chat in a detail focused, fast-paced environment.
You will also be required to assist incoming clients to our office, receive pets, attend viewings and display products.
About the role:
As the first point of contact, we require a high standard of personal presentation and an understanding and empathetic manner.
- Join a dedicated team of like-minded people with a genuine love and respect for animals
- Coordinate and schedule pet aftercare bookings with both the public and vet clinics
- Assist clients who bring their pets to our office
- Prepare our viewing facilities for client visits
- Work closely with our Preparation, Crematorium and Area Manager teams to ensure we deliver on our promises, every time, every day
- Carry out accurate data entry and payment processing tasks
- Undertake general office administration duties as required
To be successful in this role you will:
- Be comfortable with occasionally handling deceased pets
- Have excellent verbal and written communication skills
- Have an empathetic, caring and professional manner
- Have exceptional attention to detail
- Be a supportive and positive team member with a "can do" attitude
- Be reliable, organised and flexible to meet the changing needs of the business
- Have intermediate computer skills (Microsoft Office experience is essential)
- Have the desire and ability to learn new skills and absorb knowledge quickly
- Be physically fit as this role will require handling pets
- A COVID vaccination certificate
We can offer you:
- Our strong people-first culture
- InvoCare Employee Share Plan
- Employee Assistance Plan
- Annual Flu vaccination
- InvoCare group access to discounted funerals
- Birthday leave
- Lifestyle Rewards program
Application process
We pride ourselves on being caring, down to earth and professional. Tact, discretion and integrity are attributes that we rate very highly.
“Honouring a lifetime of unconditional love."
If you are looking for a rewarding new challenge, we would love to hear from you. Please send your resume with a cover letter to Human Resources Coordinator Lisa Duong at Lisa.Duong@fpc.com.au. Applications will not be accepted without a cover letter
Medechat, Dandenong Ranges VIC (posted 10th June) Work from Home - Veterinary Nurses - Tele Triage
Cert IV Experienced Veterinary Nurses - Tele Triage
Contract Positions – Work from home
Are you a qualified veterinary nurse confident in all aspects of triage? Do you have a minimum of 5 years experience, ideally in an emergency or fast-paced clinic? Do you love talking to people and helping in an emergency? And, would you like to do this from home or anywhere?
We are an Australian owned company called VetCheck 24/7 (and Medechat) where we take after hours calls for veterinary clinics around Australia and New Zealand. We are staffed 24 hours, with the aim of taking the pressure off clinics, and letting vets rest after hours by handling what we can!
We are currently recruiting four additional vet nurses to assist in taking multiple calls from pet owners which will include triaging, giving accurate advice, referring cases to our vets for a virtual consultation if required and logging calls. You must be confident with identifying serious cases and quick acting during these times. This can be a high-pressure role. Thorough communications are essential, as you will often be liaising with vets to make a plan.
You will be joining a passionate and approachable team. We work together to provide a high standard of service and care. You will be trained, and we will support you! Our amazing team of UK vet nurses cover our nights, which means you won’t be up past 11pm!
We are looking for coverage on weeknights, early weekdays and weekends. Long and short shifts are available to suit your lifestyle! We are looking for nurses who can make a minimum commitment of 4 hours weeknights or mornings and 8 hours on weekends over a 4 week period.
Check out our wonderful team at: www.vetcheck247.com/vet-nurses
To learn more, or apply please send your cover letter and CV to:
Amy Brewerton
Vet Nurse Manager
Medical PLUS Australia, Tullamarine, Melbourne VIC (posted 3rd June) Junior Sales Representative
Want to join the leader in Imaging in the veterinary market?
Medical Plus is looking for a full-time Junior Sales Representative to join the team.
An exciting opportunity exists to join the Medical Plus sales team. As part of the Sales team, you will be responsible for sales of veterinary ultrasound and Xray equipment primarily. Medical Plus is heavily involved in bringing CPD to the veterinary field and the role would involve organising and being present at workshops across the country. So, travel is essential as is working weekends (not every week but often) and networking at these events is essential. When not working on the CPD side of the business you will be assisting the sales team to generate new leads and calling clients and visiting clinics. The role is varied and involves some admin, some fieldwork from going to zoos, companion animal clinics to equine facilities.
The position requires a very organised person who is self motivated, you are part of a supportive team but spend a lot of time working remotely. You need to be able to engage with people easily both in person and on the phone.
Ideally the candidate will have sales experience and/or experience in the veterinary industry. But the right attitude is the key to being successful in this role.
Are you customer centric, like travel, like technology, work hard and enjoy networking – this may be for you.
Position Requirements:
- Preferably full time but part time is an option for the right candidate
- Good communication and presentation skills
- An interest in technology
- Enjoy travel
- Self-motivated
- Be able to manage different relationships with clients and industry colleagues
- Attend conferences and workshops (working some weekends is essential!)
Employer questions
Your application will include the following questions:
- Do you have experience in a sales role?
- Which of the following statements best describes your right to work in Australia?
- Which of the following statements best describes your Covid-19 vaccination status?
- Do you have a current Australian driver's licence?
- Do you have experience in a role which requires relationship management experience?
Apply today by sending your CV and Cover letter to: sales@medicalplus.com.au
Elanco Australasia Pty Ltd, Kemps Creek, Western Sydney (posted 24th May)
Veterinary Nurse - Casual Vet Nurse
Interested in joining a cause-driven, customer focused company dedicated to positively impacting the health of animals? Elanco Animal Health is a global leader in animal health, dedicated to innovating and delivering products and services which prevent and treat disease and enhance overall health and well-being of farm animals and companion animals.
An exciting opportunity is available to leave the stress and exhaustion of private clinical practice behind, and a be part of our friendly, high performing team of researchers and veterinarians. We are actively seeking a passionate and capable veterinary nurse to provide hands on nursing expertise and technical skill within our team.
The position has responsibility for ensuring the health and well-being of animals on-site, including providing nursing support for veterinary and health care programs, assisting with anaesthetic and surgical nursing, collecting samples for diagnostic and research purposes, providing training of technical skills, ensuring inventory and stock control, assisting with data management, and supporting our animal welfare program.
We are looking for a qualified veterinary nurse with clinical experience to fill a permanent on-going casual position of a minimum 2 days per week.
Days and start/finish times can be flexible, and additional days will be offered at various times depending on workload.
About you:
- Certificate IV in Veterinary Nursing or equivalent
- Minimum of 3 years full-time veterinary nursing experience in companion or mixed animal practice
- Competent in anaesthetic monitoring, surgical nursing, and clinical skills
- Competent in animal handling and animal husbandry skills
- Applied experience in clinical or practice management including inventory, budget control and data management
- Flexibility to work additional days on occasion
- Current driver’s licence
What you’ll bring:
- A strong interest in animal health and animal welfare
- A passion for passing on your animal handling knowledge and clinical skills
- A team player attitude with an ability to work cohesively across a multi-team environment
- Excellent organisational and time management skills
- An ability to maintain accurate records.
- Honesty, integrity and a strong work ethic
Benefits for you:
- Choose your work roster – your choice of days and times
- Opportunity for additional days and hours
- An ability to utilise your nursing skill and knowledge without the pressures of the clinic environment
- Being part of an innovative and dynamic multi-national company with international opportunities and exposure
Elanco is an EEO/Affirmative Action Employer
If you think this is the position for you, please email your cover letter and resume to: becc.obereigner@elancoah.com
Endeavour Veterinary Ecology, Moreton Bay (posted 20th May) Wildlife Veterinary Nurse
Full-time Wildlife Veterinary Nurse position available (Toorbul in Moreton Bay region)
Endeavour Veterinary Ecology is offering a unique opportunity for a passionate and capable veterinary nurse to join our team and work with us to recover, manage and monitor wild koala populations in Queensland. The position has responsibility for ensuring the health and wellbeing of program koalas, including assisting the veterinarians with comprehensive veterinary examinations of koalas under anaesthesia, collecting samples for diagnostic and research purposes, and treating sick or injured animals.
Endeavour Veterinary Ecology is a wildlife consultancy that provides specialised veterinary ecology and population management services. We pride ourselves on innovative and collaborative wildlife solutions, optimal ecological outcomes, and high standards of animal welfare.
We are looking for a qualified veterinary nurse with wildlife experience to fill a full-time position in our team. Weekend work and occasional blocks of travel of up to 12 days in the field will be required. To be successful with your application, you will have a demonstrated interest in wildlife conservation and fastidious attention to detail. We work in a dynamic, fast-paced environment, so an easy-going nature, flexibility and excellent time management skills are also required.
Applicants must have the following:
- Certificate IV in Veterinary Nursing or equivalent
- a minimum of 2 years full-time veterinary nursing experience with native wildlife (koala-specific experience highly regarded)
- anaesthetic monitoring, surgical nursing and animal husbandry skills
- a high standard of care to hospitalised animals
- an ability to keep high quality, detailed and accurate records
- excellent time management skills
- ability to work flexible hours (weekends, public holidays and some after-hours)
- a strong interest and passion for wildlife conservation and animal welfare
- honesty, integrity and a strong work ethic
- experience working in a small team and good communication skills
- current driver’s licence
- good knowledge of computer programs (e.g. spreadsheet and word processing programs).
Desirable:
- 10 years animal industry experience
- wildlife capture and handling skills (particularly koalas)
- Eucalypt identification skills
- fieldwork experience
- Construction White Card
- current First Aid Certificate
- experience with Apple computer programs
If you are interested in applying for this position, please email your cover letter and resume to deidre@endeavourvet.com.au
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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