Vet Nurses and other support staff
Positions Available in Industry & Non-Clinical Jobs
including Remote Work, Kennel/Cattery Attendants & other Animal Care
Zoos Victoria, Melbourne Zoo, Parkville VIC (posted 10th September) Administration Assistant
Veterinary Administration Assistant - Melbourne Zoo
- Based at Melbourne Zoo
- Band 2
- 2 x Ongoing Part-Time positions 0.7 FTE
Zoos Victoria operates four landmark zoos, Healesville Sanctuary, Kyabram Fauna Park, Melbourne Zoo and Werribee Open Range Zoo. Zoos Victoria's zoos are made up of passionate, energetic and driven employees committed to fighting wildlife extinction. Every person, from the extensive range of disciplines, plays an important role in helping the organisation realise its vision to become a world leading zoo-based conservation organisation.
The Animal Health Administration Assistant will provide support for The Animal Health Team at Melbourne Zoo, consisting of the Veterinary Department and the Marine Response Unit. The team is responsible for providing high level care to both collection and wildlife species and possesses unparalleled expertise in wildlife health. The successful candidate will be integral to the departments success and for ensuring the health and wellbeing of our wildlife.'
The administrative role will include duties such as;
- Provide administrative support to the Animal Health team
- Ensure accurate wildlife records are maintained and disseminated
- Reception duties
- Management of medical records
- Data entry and maintenance of accurate medical records in ZIMS
- Assist with the management of departmental finances including raising purchase orders
- Scheduling of procedures and liaison with Life Sciences teams
The ideal candidate will have exceptional organisational and time management abilities, strong written and verbal communication skills and high level computer skills. More than anything, we are seeking a positive team player with a "can do" attitude and a willingness to learn new skills. Previous experience as a veterinary nurse or in an animal care facility will be highly regarded.
For more information on this role please refer to the position description.
If you have any questions about this role, please contact Roslyn Davies, Life Science Manager, Animal Health rdavies@zoo.org.au
Applications close 5pm Wednesday 25th September
At Zoos Victoria we value diversity, celebrate difference and work to be inclusive in everything we do. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, people with disability and people from the LGBTIQA+ community. In addition, Zoos Victoria will provide reasonable adjustments for individuals with disability, illness or injury.
If you require adjustments at any stage of the recruitment process, please advise via hrhelpdesk@zoo.org.au or visit https://www.zoo.org.au/about-us/careers/inclusion-and-diversity/ for more information.
Position Description: Veterinary Administration Assistant - Melbourne Zoo
Location:
Melbourne Zoo
Job Category:
Admin
Work Type:
Ongoing Part Time
Application Close Date:
25/09/2024 17:00:00
Contact Name Roslyn Davies
Contact Email: rdavies@zoo.org.au
Vet HQ Double Bay, Eastern Suburbs Sydney, NSW (posted 6th September) Customer Service representative
Full time - Customer Service representative
Vet HQ is currently seeking an enthusiastic, motivated customer service representative to join our amazing team. One of our lovely receptionists is going to be joining our nursing team, so this unique opportunity has become available.
Vet HQ Double Bay is a privately owned practice, we also have a practice at Darlinghurst.
We offer the highest standard of patient care with a focus on offering our clients gold standard customer service. We are a progressive multi vet practice and we are looking for someone who is a confident and level headed professional, who is committed to the client and delivering a five-star customer service experience. This is an extremely important role as you are the clients first point of contact and the last.
At Vet HQ, we are committed to professional development and maintaining a positive culture so that we can continue to deliver gold standard service.
This role is 5 days per week and may include an occasional Saturday.
We provide a positive work culture and live by our values which are:
- Together we are more successful
- Learn, grow, evolve
- We communicate directly, honestly and empathetically
- We do the best we can
- We take ownership and we are the solution
- We care about our pets, people and the planet
Skills and attributes:
- Exceptional time management and organisational skills
- The ability to handle high stress and busy situations
- The ability to multi task, have a high attention to detail as well as the
- ability to be productive during quiet times
- Solutions focused
- A positive “can do” attitude”
- Have experience in a receptionist or client focused role
- Experience in a veterinary or medical practice would be an asset
- Be a part of a dedicated team who take responsibility and share responsibility
- Experience in RX Works preferred (but not essential)
- Be familiar with Microsoft office programs
Key responsibilities include:
- Answering a multi-line phone system
- Scheduling appointments
- Providing premium customer service during patient arrivals and departure.
- Maintaining patient records and client communications
- Financial transactions
What we can offer you:
- An opportunity to work with a fantastic high performing team
- Continuing education
- A caring environment that focuses on staff wellness
To apply:
If this sounds like the perfect role for you then please email kate@vethq.com.au
CoVet, San Francisco, USA (posted 5th September) Remote-Working Account Executive
Are you ready to make a real impact in the veterinary industry?
At CoVet, we’re a tight-knit crew with a big mission: to streamline veterinary practices with our AI copilot, freeing up pros to focus on what matters—animal care. We're on the lookout for a go-getter Account Executive who's enthusiastic about innovation and making a real impact. Let's change the game together!
Responsibilities:
- Execute targeted cold calling strategies to generate leads and drive business growth; meet minimum daily call quotas
- Analyze market trends and competitor activities to identify new opportunities within the veterinary industry
- Establish and nurture initial client contacts, understanding their needs and providing insights into our solutions
- Engage in initial sales conversations with potential clients to lay the groundwork for future deals
- Work collaboratively with cross-functional teams to ensure a smooth transition of client accounts to project implementation teams
- Provide mentorship and support to junior team members, fostering a culture of continuous improvement and learning
Requirements:
- Demonstrated experience in cold calling and lead generation, with a track record of meeting and exceeding call targets
- Background in sales or business development, with a preference for candidates with experience in the veterinary industry
- Exceptional communication and interpersonal skills, adept at quick thinking and problem-solving in client interactions
- Proven ability to manage preliminary stages of client engagement and nurture accounts towards revenue growth
- Familiarity with Hubspot or similar CRM software is beneficial
- Independent, strategic thinkers with the ability to prioritize tasks, work autonomously, and adhere to deadlines
Additional Assets:
- Candidates with the flexibility to adapt to evolving roles, starting with lead generation and progressing to conducting sales demos over time, are preferred
We offer a competitive compensation package. This role is designed for proactive and dynamic sales professionals looking to excel in a challenging and rewarding environment. If you are an independent thinker with a knack for cold calling and a passion for the veterinary field, come and drive your career forward as an Account Executive with us.
For more information or to apply, contact Amanda Andrews on amandaa@co.vet.
See www.co.vet
RSPCA SA, O'Halloran Hill, Southern Adelaide SA (posted 4th September) Not-for-profit Vet Administrator
Full-time Vet Administrator
About Us:
RSPCA is Australia’s best known and most respected animal welfare organisation, working tirelessly to prevent animal cruelty, caring for over 9,000 animals in South Australia every year. We are animal protectors, carers and guardians and bring solace to the abandoned, surrendered and injured. We offer shelter, education, medical attention and love to help animals in need find loving forever homes. We advocate for the humane treatment of all living creatures and we are the only charity empowered by State Parliament to prosecute perpetrators of animal cruelty and neglect.
About The Role:
As a Senior Veterinary Administrator at RSPCA South Australia, you will lead by example in promoting and maintaining a positive safety culture within the workplace. You will be responsible for adhering to workplace health and safety policies, identifying hazards, assessing risks, and implementing risk control measures to ensure the safety of yourself and others. Your role will involve assisting veterinarians with radiographs, surgeries, examinations, and treatments, maintaining hygiene standards, and ensuring the highest level of care for hospitalized animals.
In addition to your hands-on responsibilities, you will play a key role in team leadership by supervising vet nurses, vet services volunteers, and work experience students. You will coordinate incoming animals, surgery lists, and patient care, and provide guidance to your team to achieve consistent high standards of animal care.
Responsibilities:
- Assist with building an effective team by successfully leading and supervising vet nurses and vet services volunteers (including work experience and students).
- Attend daily shift meetings, assist team to achieve assigned tasks and monitor performance against requirements of the tasks to ensure tasks are successfully completed and a consistent high level of animal care is provided.
- Support team by addressing any performance issues as they arise to develop and strengthen skills and performance.
- Responsible for the coordination of all incoming animals including via inspectorate/rescue.Co-ordination of surgery lists and patients
- Co-ordination of internal and external veterinary consultation bookings.
- Accurately input surgical records into patient files, update patient status’s and disclaimers. Creating and dispensing medications.
- Manage Fospice Program.
- Maintain equipment and ensure fit for purpose.
- Manage animal Length of Stay (LOS) in vet care.
- Attend dog and cat management meetings.
- Supervise external nurse trainees undergoing work experience and the supervision of veterinary students undergoing work experience placements.
- Assist with identify team training requirements to enhance capability and performance, make training recommendations to the Animal Care Manager.
- Be the first point of contact for vet nurse and volunteer queries and issues; investigate and resolve work issues, or assist team to resolve work issues, as they arise through counselling and coaching. Escalate complex matters or unresolved issues to the Vet Nursing Manager.
- Contribute to continuous improvement by providing recommendations for improving efficiency and effectiveness.
- Assist with formulating, reviewing and implementing policies, procedures and processes. Train and monitor staff and volunteers to ensure compliance. Model Leadership behaviour that supports compliance.
- Undertake accurate quarterly stocktakes.
Qualifications & Skills:
- Demonstrated leadership and supervisory experience in a veterinary or animal care setting.
- Vet Nurse qualification
- Strong understanding of workplace health and safety policies.
- Excellent communication and interpersonal skills.
- Ability to perform and supervise a wide range of veterinary nursing tasks.
- Proficient in record-keeping and database management.
- Commitment to continuous improvement and high standards of animal care.
If you are passionate about animal welfare, have experience in veterinary nursing, and are ready to take on a leadership role, we would love to hear from you!
Please note: Due to the expected high number of applications only those shortlisted will be contacted
Employer Questions:
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years of people management experience do you have?
- How many years' experience do you have in a training & development role?
- Have you worked in a role which requires a sound understanding of OH&S/WHS?
- Do you have experience in administration?
How To Apply:
Email hr@rspcasa.org.au with the subject heading of "Vet Administrator".
www.rspca.org.au/services/shelters
Fur Life Vet Epsom, Bendigo, Central Victoria VIC (posted 4th September) Clinic Coordinator
Exciting opportunity to join an awesome veterinary clinic.
Part time clinic coordinator wanted to manage and lead our team of veterinary professionals.
Dedicated CE, perks and benefits from our industry leading organisation.
We have an exciting opportunity for a Clinic Coordinator to join our team on a part time basis. We would love for you to join our team. Bendigo is a fantastic town offering history, culture and modern amenities in a regional area that provides a high quality of life all in close proximity to Melbourne.
About the position:
This is a flexible position of approximately 50-60 hours per fortnight. These hours can be flexibly tailored to suit your needs around the clinic’s opening hours of 8am-6pm (Monday to Friday).
We see this position suiting a veterinary nurse or technician looking for a dual role involving nursing but also management and administration.
Alternatively, this position could suit someone from outside the industry with management experience who is looking for a part time position and could work this as a dual clinic reception and management role.
The Clinic Coordinator is responsible for providing high level leadership to achieve the operational and financial objectives of the clinic.
- This position works in partnership with the Clinical Lead, and Business Partners to develop and mentor team members to achieve high performance as well as implementing operational systems and procedures to optimise efficiency and patient care.
- The Clinic Coordinator is also responsible for fostering a safe and collaborative workplace culture that encourages team members to develop and enhance their skills.
- Effectively manage employee relations issues including workplace conflict and performance issues.
- Administration duties would include rostering, inventory and equipment maintenance management.
About us:
- We are a great team of 4 vets and 7 support staff.
- We are a close knit team, that celebrates the wins together, and enjoys lots of great laughs together. We empower each other and support each other.
- Fur Life Vet Epsom is one of the expanding Apiam Animal Health group of regional and rural clinics that are committed to enriching the lives of animals, people, and communities.
- As part of Apiam Animal Health, Australia’s largest rural and regional mixed and production animal veterinary group, we offer considerable opportunities for training, personal development and career progression.
About you:
- Certificate IV veterinary nurses, head nurses, practice managers or vet technicians with proven ability to manage clinics are encouraged to apply. However, we are also encouraging applications from people outside the industry with a bachelor’s degree in business or similar degree or qualification or proven management experience.
- Minimum 3 years’ experience in team management, rostering and customer service.
- Practice management, business management or HR experience is advantageous
- A demonstrated track record of experience in leading and motivating teams is essential
- Competent computer skills and user of MS Office programs and databases.
- You have excellent leadership skills and a passion for driving and nurturing teams.
- Opportunity for career progression within an industry leading organisation.
- Amazing clinic discounts for your own fur babies.
- VNCA membership paid for and AVNAT registration encouraged for veterinary nurses.
- Access to VetEducation as ongoing CE and upskilling is supported and encouraged.
- Regular nurse specific training webinars.
- Access paid Volunteer Leave, extra Parental Leave and Apiam Wellness Day - extra day of annual leave!
- Discounts from various retail, travel, fitness and health providers (including Kmart and Woolworths!)
- Work life balance and mental health taken seriously, we have our own Mental Health First Aid Officer and an excellent Employee Assistance Program (free and confidential counselling sessions for you or your immediate family).
How to Apply:
If we sound like a clinic you would like to be a part of then please reach out! For more information please email apply here with your resume and cover letter.
Animal Emergency Centre Midland, City of Swan, North-East Perth, WA (posted 3rd September) Business Manager
Business Manager | Full-time, fixed term contract
The Greencross Midland GP and AEC is a single site veterinary hospital seeking a new Business Manager. We know how important it is to love your job. As an employer, we create the environment for team members to thrive, with passionate partners, state-of-the-art facilities, tailored growth opportunities, and a horizontal hierarchy that ensures all team members are equal and well supported.
The Greencross GP Midland veterinary clinic is a well-established GP veterinary hospital that operates as a single business with the AEC 24/7 animal emergency hospital. It’s a busy, engaging team that thrives on ensuring the patients and clients receive the best possible outcome. The whole hospital approach to support patient’s needs, ensures that GP patients are able to be looked after overnight and provides an opportunity for a high standard of local patient and client care. Our AEC also supports a large number of referring GP veterinarians ensuring their peace of mind as we look after their clients throughout the night and weekends.
Job Description
We seek a passionate and enthusiastic business manager for our hospital. As an integral leadership team member, the business manager will be responsible for business development, strategy, and operational and financial management, working closely with specialist veterinarians, hospital veterinarians, nurses, technical staff and support teams. This role is supported by a strong hospital management team and the broader support network of the Greencross Pet Wellness Company.
Business Manager responsibilities include:
- Financial leadership, reporting and P&L responsibilities for the hospital, including annual budgeting
- Leading and building teams of industry leading veterinarians and nurses.
- Project management within the hospital
- Business strategic planning and execution
- Relationship building with our valued referring veterinarians
- Marketing and promotional coordination
- Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
Qualifications
The successful candidate will have substantial business operations knowledge and experience and be an approachable and influential leader who desires to help others succeed and grow. The preferred candidate will bring a strong track record of experience in the veterinary industry. Postgraduate qualifications in a related field, such as business, commerce, business management or similar, will be highly regarded.
Additional Information
This position offers the opportunity to work with highly regarded veterinary clinicians in a professional, challenging and enjoyable workplace. We offer:
- A competitive annual salary that reflects the experience brought to the role
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Six weeks of paid parental leave and flexible return-to-work programs
Click Here to Apply and Join us Today!
Animal Emergency Centre Gold Coast, Varsity Lakes QLD (posted 3rd September) Business Manager
At the Animal Emergency Centre, Gold Coast we know how important it is to love your job. As an employer, we create the environment for team members to thrive, with passionate partners, state-of-the-art facilities, tailored growth opportunities, and a horizontal hierarchy that ensures all team members are equal and well supported.
The AEC Gold Coast is a busy 24/7 animal emergency hospital that also has referral surgery, and specialist dermatology services on site. It’s a fast-paced environment with an engaged team that thrive on ensuring patients and clients receive the best possible outcome.
We are seeking a passionate and enthusiastic Full-Time Business Manager for our hospital. As an integral leadership team member, the business manager will be responsible for business development, strategy, and operational and financial management, working closely with specialist veterinarians, hospital veterinarians, nurses, technical staff and support teams. This role is supported by a strong hospital management team and the broader support network of the Greencross Pet Wellness Company.
Business Manager responsibilities include:
- Financial leadership, reporting and P&L responsibilities for the hospital, including annual budgeting
- Leading and building teams of industry leading veterinarians and nurses.
- Project management within the hospital
- Business strategic planning and execution
- Relationship building with our valued referring veterinarians
- Marketing and promotional coordination
- Liaising with other hospital managers to ensure appropriate alignment and promotion of the business group to maximise efficiency, profitability and productivity
The successful candidate will have substantial business operations knowledge and experience and be an approachable and influential leader who desires to help others succeed and grow. The preferred candidate will bring a strong track record of experience in the veterinary industry. Postgraduate qualifications in a related field, such as business, commerce, business management or similar, will be highly regarded.
This position offers the opportunity to work with highly regarded veterinary clinicians in a professional, challenging and enjoyable workplace. Additionally, we offer:
- A competitive annual salary that reflects the experience brought to the role
- Leave entitlements - 4 weeks annual leave, personal/sick leave, carers leave
- Continuing professional education opportunities
- Six weeks of paid parental leave and flexible return-to-work programs
Lort Smith Animal Hospital, North Melbourne, VIC (posted 26th August) Part Time Vet Nurse Trainer
We are thrilled to offer an exciting part-time opportunity for an experienced veterinary nurse to mentor, support, and train fellow nurses during their clinical shifts. This role, totalling 47.5 hours per fortnight, allows you to consolidate your hours and enjoy your weekends off!
About us
Lort Smith, Australia’s largest not for profit animal hospital, has been an integral part of Melbourne’s compassionate community since 1936.
We are Australia’s biggest not-for-profit animal hospital treating over 20,000 animals a year across two locations. We are rewarded through our impact in the community – and our team holds the same values.
More than a job
This is a wonderful opportunity to make a real difference in our clinical nursing team by training vet nurses and graduate nurses at both of our locations. You’ll be working closely with our Training & Development Coordinator, a highly qualified Vet Tech Specialist, using the guidelines they’ve developed. This role is a fantastic chance to boost your own skills and knowledge for a future in Training & Development.
Using established frameworks and training programs, you will serve as a dedicated on-the-floor trainer, providing 1-on-1 nursing education from the start to end of shift. You will offer crucial support to vet nurses at various levels, helping them achieve clinical and mandatory competencies through ongoing nursing education.
This is a part-time salaried role, 47.5 hours per fortnight, working Monday, Wednesday, and Thursday. This schedule is designed to support a healthy work-life balance, with no weekend shifts, and will correspond with nursing clinical hours in order to deliver 1-on-1 training.
About You
- A qualified and experienced vet nurse (4+ years clinical veterinary nursing) looking to change direction in your career with a history of Intensive Care Case management
- Inspired by the opportunity to grow vet nurses in their careers
- Able to utilise your experience by actively sharing your knowledge with others
- Curious, with a drive for continual learning
- Calm, efficient and professional, and thrive when the going gets busy
- A strong and positive communicator, and able to promote and foster a collaborative team culture that supports the learning environment throughout the hospital
- Accountable for your behaviours and role modelling through your actions
- Comfortable in utilising technology specifically Microsoft Office Suite and Practice Management Software Programs
- Fear Free Certified (or intention to complete) desirable
- Cert IV Training and Assessment (or working towards) desirable
Responsibilities
- Support the Training & Development Coordinator to:
- Deliver quality training and education across both North Melbourne and Campbellfield locations
- Assess and evaluate nurse competency and maintain high standards of nursing care through training and coaching
- Assist in developing procedures and protocols in conjunction with the Training & Development Coordinator
- Assist with onboarding new nurses and deliver nursing education to individuals and groups that promotes safe, knowledge-based veterinary nursing care
- Maintain a database of competency assessments and participate in the assessment and evaluation of clinical procedures as required
- Promote a positive and safe learning environment and culture for the nursing cohort
- Provide feedback to the Training & Development Coordinator regarding further nursing training needs
- Work with other departments to ensure the hospital delivers and is recognised for 'best-practice' systems and processes
- Identify and rectify system or operational issues in delivering service and care
- Maintain up-to-date knowledge and current practices in clinical and nursing education.
You’ll enjoy:
- Outstanding support from a highly skilled team
- Wellbeing support, EAP and in-house chaplaincy
- Generous CPD & study leave allowances, ongoing professional development & regular learning forums
- Interesting and diverse caseloads – it’s never boring
- Access to our own high-quality equipment to perform top level veterinary practices
- Great discounts on veterinary treatment, products and pet insurance
- Pet friendly policies – you can bring your pet to work
Want to know more?
To learn more about Lort Smith and the work we do, please visit: www.lortsmith.com or look us up on LinkedIn, Instagram or Facebook.
Contact us via careers@lortsmith.com to request the position description.
Apply today
If you are excited about the prospect of joining our team and making a difference, please apply directly via this ad.
Lort Smith is a great place to work. We are an equal opportunity employer and actively support workplace diversity, equity and inclusion.
Preferred applicants will be asked to consent in writing for Lort Smith Animal Hospital to conduct a police check and each application will be individually considered on its merits. Please contact careers@lortsmith.com if you would like further information.
University of Melbourne Veterinary Hospital, Werribee, SW Melbourne, VIC (posted 22nd August) Clinical Skills Support Nurse
Clinical Skills Support Nurse (Melbourne Veterinary School)
Job no: 0062559
Location: Werribee
Role type: Full-time; Continuing
Faculty: Science
Department/School: Melbourne Veterinary School
Salary: UOM 4 – $76,901 - $81,615 p.a. plus 17% super
- Enhance clinical skills training for the students.
- Ensure practical competency and comprehensive clinical understanding.
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!
About the Role
The Clinical Skills Support Nurse holds a pivotal role in facilitating and advancing the clinical skills training of Doctor of Veterinary Medicine (DVM) students. This position collaborates closely with students, academic staff, and other stakeholders. Its primary objective is to foster the development of practical competencies, ensuring students acquire a comprehensive understanding of clinical practices.
Under broad direction from the Team Lead, Clinical Teaching Support, the Clinical Teaching Support Nurse will maintain currency of best veterinary clinical practices, quality assurance in patient care and operational knowledge while rotating across:
- Clinical Sites: Providing guidance and support to students during clinical skills training activities at locations that include the Greencross Veterinary Hospital, Lost Dog’s Home, and other clinical sites as required by the School.
- Pathology: Providing pathology instructions to students and services to clients as required.
- Clinical Skills Lab: Assembling and supporting clinical skills training and assessment activities across major veterinary species. This includes constructing new training stations and Objective Structured Clinical Exam (OSCE) assessment stations, assist in the development and support of practical classes, computer-assisted learning modules, and handling live animals and clinical skills simulators.
The role necessitates working across multiple sites and campuses across Victoria.
Who we are looking for
You will possess demonstrated skills and experience in assisting with various clinical procedures while adhering to relevant policies and standard operating procedures. Additionally, you should have a proven ability to effectively organize clinical spaces, including diagnostic suites, and manage equipment, medicines, and consumables, ensuring optimal stock levels and seamless operations, including procurement from suppliers.
You will also have:
- Completion of a relevant Certificate IV in Veterinary Nursing (or equivalent) with relevant work experience. A Diploma of Veterinary Nursing is highly desirable.
- Experience of supporting training, education or development of students or staff in a veterinary setting.
- Well-developed organisational and time management skills with the ability to prioritise and meet competing demands and deadlines in a fast-paced environment.
- Proven ability to work autonomously, flexibly and effectively as part of a team to achieve goals and objectives.
For further information regarding responsibilities and requirements please refer to the attached PD.
To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your New Team – “Melbourne Veterinary School“
The Melbourne Veterinary School is Australia’s number-one ranked veterinary school with a proud tradition of excellence in research, education, and leadership.
The Melbourne Veterinary School has research strengths in animal diseases, zoonotic infectious diseases, production animal systems (including dairy and red meat) and animal welfare. The Melbourne Veterinary School provides the only professional entry veterinary medicine program in Victoria and covers a wide variety of undergraduate and postgraduate subjects across veterinary science with Australia’s premiere graduate Doctor of Veterinary Medicine program, which is nationally and internationally accredited by VSAAC, RCVS and the AVMA COE.
The School is a central component of the Faculty of Sciences which has an outstanding international reputation for excellence and innovation in research, curriculum development and for links within industry, policy makers, other research institutes and the wider community.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at hr-careers@unimelb.edu.au, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria^ (found in the Position Description)
Please apply via the following link:
https://jobs.unimelb.edu.au/en/job/918091/clinical-skills-support-nurse-melbourne-veterinary-school
If you have any questions regarding the recruitment process, please feel free to contact Anna Gradoboeva via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
Applications close: 11 September 2024 11:55 PM Australian Eastern Standard Time (AEST) / Melbourne time zone.
Position Description: 0062559 Clinical Skills Support Nurse PD.pdf
Lyppard Australia, Marsden Park, North West Sydney NSW (posted 19th August) Customer Service - Veterinary
Customer Service - Veterinary
- Customer Service
- Fulltime, Monday to Friday at Marsden Park NSW
- Looking to work in a fast-paced customer service environment
- Working as part of a team
About us:
Lyppard Australia (a division of EBOS) is one of the largest national veterinary wholesale distribution companies in Australia with sales and distribution centres located through the country. Lyppard has built its reputation on customer service through fast, reliable and friendly service.
Lyppard Australia is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.
EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.
The opportunity:
An exciting opportunity currently exists for a motivated customer service driven individual to join our Customer Care Team at Marsden Park - NSW. Please note that this is an office-based role.
What you will do:
- Have great communication skills being able to relay clear concise information as you will be speaking directly with customers on the phone
- Have excellent time management, planning and organizational skills
- Be proficient in software packages including Word, Excel and Outlook.
- Be able to learn a large number of products for the veterinary industry
- Have a strong work ethic and work well as part of a team
- Be willing and have the ability to undertake general warehousing duties when required such as picking and packing of goods, inventory tasks, other administrative duties and general housekeeping duties
- Willingness and ability to support branch projects from time to time.
- Enthusiastic, punctual, be able to communicate well & work as part of a team
What we are looking for:
The successful applicant MUST have extensive knowledge in Customer Service, previous experience in the veterinary industry would be an advantage. You will be required to work as part of a team and be enthusiastic, demonstrate great communication skills and have an excellent phone manner. Previous Customer service experience is essential and only Customer service focused applicants need apply.
As a member of the customer care team you will be responsible for data entry, speaking directly with customers on the phone, and the occasional order picking and packing, stock replenishment and communicating effectively with other staff members and be able to follow directives.
Why us?
This is a unique opportunity to work in a company where you are valued, given the recognition you deserve and suitably rewarded for your hard work.
Other benefits include:
- Employee Share Plan
- Company Paid Parental Leave
- Employee Assistance Program for Mental Health Wellbeing
- Staff Awards
- Employee Referral Program
- Health Insurance Discounts
- And More
EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.
We are an equal opportunity employer and encourage applications from people of all ages, nationalities and cultures including Aboriginal and Torres Strait Islander peoples.
Pre-employment checks may be required and will be discussed with the successful candidate.
If you believe that you have the necessary attributes to succeed in this challenging and rewarding role, please send a cover letter and resume via email to: tracy.endacott@lyppard.com.au
Animal Referral Hospital, Canberra ACT (posted 16th August) Vet Referral Coordinator and Billings Manager
Full Time - Vet Referral Coordinator and Billings Manager - ARH Canberra
ARH Canberra is centrally located in Pialligo and offers a comprehensive veterinary specialist and emergency service to the ACT and southern NSW. Our mission to provide the best possible veterinary care and client service is core to the way we work. We are seeking an enthusiastic team member to provide business excellence to our dedicated team!
About the Role
The Vet Referral Coordinator and Billings Manager is a pivotal role responsible for managing referral caseloads, handling referral inquiries, and ensuring accurate financial management of in-patient accounts. This position ensures there is strong relationships developed with referring vets, efficient scheduling practices, and accurate patient billing. Additionally, the role involves scheduling and managing referral appointments, maintaining strong relationships with external veterinarians and key stake holders, and ensuring precise financial records.
As The Vet Referral Coordinator and Billings Manager you will:
- Provide an efficient workflow and an outstanding client experience for the referring Veterinarian by enabling easy interaction with ARH Canberra
- Be a primary contact for referring Veterinary and veterinary clinic into ARH Canberra during business hours
- Efficiently manage referral workflows, including the scheduling of referral appointments
- Work with department leads to coordinate interdepartmental transfers to prioritize patient needs and hospital workflow efficiency
- Review and improve referral processes and interdepartmental operations
- Foster strong relationships with external veterinarians and stakeholders
- Ensure accurate financial records and manage client accounts
- Review all in-patient tax invoices to ensure all procedures and services are accurately recorded
- Facilitate payment of additional deposits as required
- Monitor client accounts to ensure minimum deposits are maintained and for changes in treatment plans then requiring updated estimates
- Provide regular reporting on client accounts, deposit requests, billing discrepancies, and breaches in compliance related to discounts
A little about you and your background:
- At least 3 to 5 years of veterinary or ideally veterinary specialist practice experience
- Previous experience with RxWorks and billing procedures would be helpful however not essential
- Independent operator with a passion for veterinary industry & desire to progress
- Proactive, accountable, shows initiative and the drive to achieve results
- Proven ability to be organised, to prioritise, be flexible and agile
- Strong communication and people skills
- Team player with both internal and external stakeholders
- Basic Microsoft Office skills particularly Excel
Sound like your next role? We would love to hear from you! Click Here to Apply!
Cenvet, Seventeen Mile Rocks, Brisbane QLD (posted 12th August) Customer Service
Cenvet - Customer Service Representative
Seventeen Mile Rocks, Brisbane QLD
Veterinary Services & Animal Welfare (Farming, Animals & Conservation)
Full time
Cenvet is part of the Cenversa group of companies. We are an Australian owned and operated, animal health wholesaler – supplying products to veterinarians and pet stores across Australia. In operation for over 60 years we're experiencing steady growth and currently employ over 300 staff across Australia, it's an exciting time to join our team!
Cenvet Australia is a leading distributor of animal health and pet care products to the veterinary industry; we are looking for a talented customer service professional with animal health experience to join our Seventeen Mile Rocks - QLD Cenvet Customer Service Team.
Responsibilities / about the role:
- Processing customer telephone orders;
- Answering inbound customer calls relating to product queries;
- Calling customers to build strong relationships and increase sales potential;
- Provide adhoc admin support to the sales team.
About you:
- Previous vet nursing or veterinary industry experience;
- Excellent communication skills;
- Confident computer skills, including Advanced Excel;
- Conflict resolution capabilities;
- Motivation, be driven to meet deadlines;
- Customer focused with a desire to exceed customer expectations.
To Apply: Please email your Cover Letter and Resume to humanresources@cenversa.com.au or contact Ashleigh Portlock on 02 9679 5738 if you have any questions.
AMRRIC - Animal Management in Rural and Remote Indigenous Communities Ltd, Darwin Based, NT (posted 9 August) Project Vet Nurse/Educator
Vet Nurse / Educator
- Blend adventure with purpose based in Australia’s Top End
- $61,542 - $80,925 plus super (full time, fixed term contract)
- 5 weeks annual leave, plus additional study leave, salary sacrifice and relocation options
As our Project Vet Nurse/Educator, you are at the heart of our mission, supporting the Regional Program Manager(s) in delivering AMRRIC's One Health-focused companion animal management services nationwide.
Based in Darwin and reporting to the Head of Operations, your role is integral in ensuring the effective and efficient delivery of our remote veterinary and education programs. From stock and logistics management to leading teams of peer professionals on the ground, you are at the forefront of making a tangible difference in communities across Australia. Bring your expertise and passion for veterinary nursing to make a real impact, blending adventure with purpose!
About Us
AMRRIC (Animal Management in Rural and Remote Indigenous Communities Ltd) is an established, national not-for-profit organisation based on Larrakia Land in Darwin. Our small team of dedicated staff deliver a diverse range of programs covering community and animal health and welfare, education and training, academic research, strategic planning and advocacy. We work with remote Aboriginal and Torres Strait Islander communities to improve the health of their pets, helping to create healthier and safer communities.
The Opportunity
- Explore unique travel opportunities alongside a team of vibrant, passionate individuals who share your enthusiasm.
- Experience the joy of meaningful interactions with stakeholders, fostering cross-cultural exchanges and building cherished relationships with communities and their residents.
- Enjoy the best of both worlds with office-based Monday to Friday hours when you're not out adventuring on programs.
- Indulge in an attractive salary package complete with perks like 5 weeks of annual leave, study leave, additional Christmas grace leave, remote travel allowance, salary sacrifice and relocation options.
- Benefit from dedicated efforts towards individual growth and team-based professional development, guaranteeing you reach your utmost potential while embarking on an adventure-filled journey!
- Embrace flexibility and thrive in orchestrating all facets of remote programs during peak delivery seasons.
- Excel as a clear and adept communicator, demonstrating strong organisational prowess and the ability to skilfully navigate problem-solving scenarios.
- Holds relevant qualifications and experience to support professional veterinary service delivery programs.
- Supported by comprehensive remote veterinary clinical protocols and equipment, you contribute to delivering best-practice care to remote communities, making a tangible difference in their lives.
Working with Us
AMRRIC is privileged to be immersed in work that values and celebrates Aboriginal and Torres Strait Islander cultures and is committed to facilitating pathways for Aboriginal and Torres Strait Islander peoples as part of our commitment to reconciliation. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply.
Please click here to see photos! 
How to Apply
Are you ready to embark on an unforgettable journey with us and dive into the breathtaking landscapes of Australia's Top End in the Northern Territory? Read the full position description here which outlines the selection criteria and key responsibilities for the position.
Submit your application to jobs@amrric.org with the Subject Heading: Project Vet Nurse / Educator and include:
- A one-page cover letter introducing yourself and your interest in the position; and
- Your current resume.
Applications will be reviewed on rolling basis, so we encourage you to apply as soon as possible. Please note that this position is available for an immediate start, and it may be filled before the end of the advertised timeframe to ensure the best candidate is selected.
Animal Emergency Centre, Moorabbin, Mount Waverley, Frankston, SE Melbourne VIC (posted 8th August) Roster Co-ordinator
Roster Co-ordinator, AEC Victoria (Permanent Part Time)
At Animal Emergency Centre, we are committed to providing exceptional veterinary care with a passion for supporting our patients and their families. We are currently seeking a Roster Co-ordinator to join our dynamic team across our Moorabbin, Mount Waverley, and Frankston locations.
This is a part-time position consisting of 26hrs per week, working 4 days per week across the three sites. The Roster Co-ordinator will work directly with the AEC Victoria management and team leaders and be responsible for developing, maintaining, and improving roster requirements for the AEC Victoria team. This role can be worked in conjunction with a clinical nursing position.
In this role your duties will include but are not limited to:
- Writing/developing the staff rosters, for all 3 sites, that support workflow, team skillset, professional standards, & ensuring smooth operations
- Collaborating closely with the AEC VIC leadership team to identify roster requirements
- Assessing and responding to changing rostering needs within the AEC Vic team
- Managing annual leave requirements and scheduling, in consultation with team leaders
- Participating in the development and review of rostering policies and procedures
- Ensuring compliance with OHS, equal opportunity, privacy, and industrial relations
- Upholding confidentiality regarding staff details and particulars
- Utilising the Kronos system effectively to maximise its functionality and proactively evaluating all aspects of rostering to enhance efficiency
The experience required for this role:
- Proven experience in designing and managing rosters, ideally in a healthcare or veterinary environment, is preferable
- Excellent organisational skills with a focus on planning, managing information, controlling timelines, and meeting deadlines, including the ability to handle a demanding and rapidly changing workload
- Strong communication and interpersonal skills with experience in building positive and effective working relationships
- Ability to demonstrate punctuality, reliability and a high degree of autonomy
- Familiarity with the Kronos system or similar rostering software is advantageous
Interested? We would love to meet you! Click Here and Apply Today!
Vet Partners Support Office, Macquarie Park, North West Sydney, NSW (posted 22nd July) General Practice Liaison Officer
General Practice Liaison Officer, Support Office, Australia
Why VetPartners?
At VetPartners, we're more than just a company - we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us?
Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development.
Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals.
Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
Your New Chapter
At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. As the General Practice Liaison Officer for our Specialty Emergency and Critical Care Hospitals, you will play a crucial role in connecting veterinary general practitioners with VetPartners Specialty network. Your primary focus will be facilitating communication, promoting hospital services, and ensuring seamless operations that enhance client care and professional relationships.
Key Responsibilities
- Develop and maintain strong relationships with veterinary GPs.
- Organise and attend events to network and promote services.
- Monitor and report on the performance of GP-related activities.
- Participate in initiatives to enhance pet and client-centered care.
- Ensure referring clinics and clients receive tailored information.
- Assist GPs, clinics, and clients in making informed decisions about pet treatment.
- Serve as the main contact for GPs regarding our products and services.
- Manage GP engagement and digital communications.
- Monitor industry trends, competitor activities, and market developments.
- Work with sales, marketing, customer support, and product development teams to align strategies.
Skills, Attributes, and Experience:
Essential:
- At least five years of experience in sales/marketing.
- Proficient in CRM management.
- Proven experience in customer service and service delivery.
- Ability to multitask and manage various projects simultaneously.
- Strong organisational skills with attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office.
- Conflict resolution skills.
Desirable:
- Background in Veterinary Medicine or a related field.
- Experience working within or closely with veterinary general practices.
- Familiarity with the veterinary or healthcare industry.
- Experience in mergers and acquisitions, integrations, and project management.
- Proven ability in driving business transformation initiatives.
How To Apply:
Sound Like you? Join Us. Grow You. Click Apply and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.
VetPartners Australia, Keilor Park, North-West Melbourne VIC (posted 17th July) Training Assistant
Why VetPartners?
At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us?
Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development.
Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals.
Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
Your New Chapter
As a Training Assistant focused on Workshop Coordination, you will play a crucial role in ensuring the smooth execution of our training workshops. You will be responsible for a range of tasks from cadaver preparation to administrative duties, ensuring all sessions run efficiently and effectively.
Key Responsibilities
Workshop Coordination:
- Cadaver Preparation: Prepare cadavers in accordance with the VTC Procedure – Cadaver Management policy.
- Equipment Setup: Set up all required equipment and resources for the workshops.
- WHS Induction: Conduct Workplace Health and Safety inductions and obtain signed WHS agreements from each attendee.
- Welcome Address: Deliver welcome addresses to attendees and introduce educators.
- Catering Management: Order, set out, and clean up catering for workshops.
- Point of Contact: Serve as the main point of contact on the day for any general inquiries from attendees and educators.
- Training Support: Assist educators with the delivery of training content as required.
- Workshop Cleanup: Oversee and support attendees with re-bagging cadavers and cleaning equipment at the conclusion of each workshop.
General Responsibilities:
- Stock Management: Perform stocktake and ordering of consumables and general supplies at the end of each workshop.
- Administrative Tasks: Handle general administrative tasks to support workshop operations.
- Cadaver Audit Log: Maintain the cadaver audit log in accordance with the VTC Procedure – Cadaver Management policy.
- Quarterly Stocktake: Conduct quarterly consumables stocktake.
- Ad Hoc Support: Assist the Learning and Development team with ad hoc tasks as needed.
Skills, Attributes, and Experience:
- Relevant tertiary qualification in a veterinary discipline.
- Excellent organisational and time-management skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite.
- Ability to handle sensitive materials with care and discretion.
How To Apply:
Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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