Vet Nurses and other support staff
Veterinary Receptionist, Client Services & Puppy Preschool Roles
VetLove, QLD/NSW (posted 12th September) Puppy Pre-School Trainer
🐾 We're Hiring! Puppy Preschool Trainer at VetLove 🐾
Love puppies? Love people? We've got the perfect role for you!
VetLove is looking for enthusiastic, people-focused Puppy Preschool Trainers to join our team across several of our clinics. Whether you'd like to run classes at just one clinic or up to five, we're flexible!
✨ What's on offer:
- A healthy wage
- Full training provided – no prior experience necessary
- Beautifully designed Puppy Preschool lesson plans ready to go
- Classes are held in the evenings after clinic hours
If you've got great communication skills, a passion for helping pet parents and their pups, and want to be part of a supportive, fun team – we’d love to hear from you!
📍 Positions available across multiple VetLove clinics – choose what suits you best.
🐶 Apply now and help give our youngest furry friends the very best start in life!
Email: hr@vetlove.com.au Ref: Puppy Preschool Trainer. Don't forget to let us know which clinic or clinics you may be interested in.
Bannockburn Veterinary Clinic, Golden Plains Shire, near Geelong, VIC (posted 11th September) Receptionist
Bannockburn Veterinary Clinic has a full time (38 hours) Receptionist position available for immediate commencement.
This is a salaried position with 4 weeks annual leave and 12 % superannuation. No weekend hours are required.
The Receptionist position is vitally important as the face of the clinic, in controlling the smooth operation of a busy mixed practice and providing Client Care.
The position requires a friendly attitude, with client care the primary focus, a memory for names and faces of clients and pets.
A team orientated approach with an ability to multi task is essential, initiative is also imperative.
Exposure to veterinary software would be advantageous but not essential, likewise Excel, Word and Outlook.
This position requires collaboration with our team (total 25 staff) of Veterinary nurses and Veterinarians
We are a privately owned Veterinary Practice (2 x Partners) located 18 km from central Geelong. The clinic is set on a large block in a country setting.
Please note this is not a clinical nursing role.
Please send your application to: info@bannockburnvet.com.au attention Practice Manager Frances Witcombe.
Visit our Website
Baldivis Veterinary Hospital, Semi-Rural Southern Perth, WA (posted 9th September) Puppy Pre-School
Puppy Pre-School Trainer
At Baldivis Vet Hospital, we do things a little differently. We believe veterinary care is about more than just medicine — it's about people, connection, and doing work that really matters. Our team of over 150 staff, including more than 100 full-timers, works together under one roof to deliver gold-standard care to pets and their people, 24 hours a day.
We are seeking a Puppy Pre-School Trainer to run evening classes at our hospital. This role is ideally suited to a qualified veterinary nurse or certified dog trainer with excellent communication skills, confidence in client interaction, and a passion for helping puppies and their families thrive.
Please click here to see photos! 
Position Details
- Classes: Monday, Tuesday, Wednesday, and Thursday evenings from 6:00 pm
- Duration: 1-hour classes, 6–8 puppies per group
- Program: 5-week course, outline and materials provided
- Duties: Deliver puppy preschool classes only — no additional shifts or hospital duties required
Pay Rates (per class + superannuation):
- $110 for 6 puppies
- $130 for 7 puppies
- $150 for 8 puppies
About You
- Veterinary nurse or certified dog trainer (required)
- Strong communication and presentation skills
- Comfortable speaking with clients about puppy care and training
- Previous experience running puppy classes is strongly preferred
Apply now – hr@baldivisvet.com.au
Or for more information contact Dr Danae Dunn (08) 9524 1466 or drdanaedunn@baldivisvet.com.au for a confidential discussion.
See www.baldivisvet.com.au, 
and 
Eumundi Vets, Sunshine Coast Hinterland, QLD (posted 8th September) VN / Receptionist
Eumundi Vets Is Hiring – Veterinary Nurse/Receptionist Full time Role
Come and join our close-knit team in the beautiful Noosa Hinterland!
We are an independently owned small animal clinic, set on 30 acres in the heart of Eumundi. The region offers an incredible lifestyle with a true work–life balance – from hinterland charm to coastal attractions, it has it all.
Our clinic services a wide area, from the coast to the hinterland, and we see a varied caseload – everything from everyday GP visits to critical emergencies.
We’re fully equipped with in-house IDEXX diagnostics, ultrasound, digital radiography, dental x-ray, and full dental suite, plus the latest monitoring equipment. With Smartflow and WebPacs, our workflow is fully digital and efficient.
Our surgical caseload is diverse – from routine desexing through to advanced soft tissue procedures and basic orthopaedics. Above all, we pride ourselves on gold-standard patient care, going the extra mile for every animal, and building lasting relationships with our clients.
We are a relaxed, supportive team with a great sense of humour – but when it’s showtime, we bring our best. We’re looking for someone who will become part of our clinic family and grow with us.
The Role
- Full-time position (part-time considered)
- Family-friendly hours (8:00 am – 4:00 pm)
- Primarily reception-based role
- Above-award remuneration
The Ideal Candidate
- Qualified (or currently training) veterinary nurse with strong practical knowledge
- Confident in patient triage and client communication
- Able to build trust and rapport with clients and their pets
- Strong multitasking skills – managing calls, bookings, and walk-ins while supporting the team
- Organised and efficient with scheduling, billing, and stock control
- Comfortable with practice management software and digital systems
- High attention to detail and accurate record-keeping
- Excellent time management and a strong work ethic
- Enthusiastic, positive, and adaptable
- A wicked sense of humour!
If you are interested in the position, please send your resume to Steph at admin@eumundivets.com.au
Red Hill Veterinary Clinic, Inner City Brisbane, QLD (posted 4th September) Receptionist
Receptionist position available at Red Hill Vet Clinic
We are a busy inner-city clinic looking for an afternoon/evening receptionist. The clinic is looking for an applicant available to work week days.
The practice is well equipped with modern equipment, and our patients are small animals only with a focus on dogs and cats. Using RxWorks practice management software, the successful applicant will also need to know/learn Microsoft programs as well (Outlook, Word, etc.).
Previous experience is not necessary, we are a tight knit team, so more than anything, we are looking for someone who fits in.
Duties will include greeting clients, answering phone calls, booking appointments and email management.
Applicants to apply by email to:
Dr. Bonnie Botterill (Practice Manager/Veterinarian)
Email: manager@redhillvet.com.au
See redhillvet.com.au, and
4 Paws Vet, Neutral Bay, Sydney NSW (posted 3rd September) PT Receptionist
Part time Receptionist
Neutral Bay, Sydney
4 Paws Vet is a busy and conveniently located Vet Practice in Sydney’s lower North Shore. We have been serving the Neutral Bay community for over 25 years in our purpose-built hospital. We continue to evolve and now an opportunity exists for a part time Receptionist to join our enthusiastic and friendly team. The ideal candidate will have industry experience and/or be willing to learn quickly. This is a great opportunity for a Veterinary Nursing student looking to get a foot in the door as we are always looking to upskill our team and create succession plans.
The primary responsibilities of this position include:
- Undertaking all types of reception & administrative tasks
- Excellent customer service with the willingness to go above and beyond.
- A basic understanding of animal care with the ability to triage patients over the phone.
- Able to assist clients with over-the-counter products & food
- Experience with Ezyvet is advantageous.
The reception team is small and there are times when you will be on reception on your own. Therefore, the ability to multitask, ask for help & remain calm is required. We aim to practice Veterinary medicine to a high standard where our patients are always at the centre of what we do. We are lucky to have a loyal client base with a great love for their pets. We are looking for a positive team player, who exudes enthusiasm but has a calm and professional manner. Confidence and highly developed communication skills are essential.
This position shares a roster with the nursing staff, with 1 in 4 Saturdays (9am -2pm) required. Pay is commensurate with experience and qualifications.
If you would like to apply for this position, please email a cover letter and resume to: Elizabeth Quintal, Practice Manager on elizabeth.quintal@4pawsvet.com.au
Adelaide Plains Veterinary Surgery, Two Wells, Outer N Adelaide, SA (posted 2nd September) Receptionist
Part-Time Receptionist - Veterinary Practice | Two Wells, SA
We are a well-established small animal veterinary practice located in the growing township of Two Wells, South Australia. Our clinic offers a diverse and fast-paced caseload, including:
- Routine consultations and surgery
- Advanced orthopaedic and soft tissue procedures
- Rehabilitation services
- On-site CT scanning
While Two Wells is expanding with new housing developments, it retains its charming country atmosphere - offering the best of both worlds. Our practice provides all the career opportunities you'd expect from a city clinic, and perhaps even more.
About the Role
We are currently seeking a dedicated Part-Time Receptionist to join our friendly front-of-house team. This is a fantastic opportunity to be part of a supportive and passionate environment where no two days are the same.
What We're Looking For
The ideal candidate will bring:
- Previous experience or knowledge of the veterinary industry (highly desirable)
- Ability to multitask and thrive under pressure in a busy, high-volume setting
- A strong desire to learn and consistently deliver outstanding customer service
- Reliability, punctuality, and a proactive attitude
- Excellent literacy, numeracy, and computer skills
- Strong communication and organisational abilities
- Compassion and empathy for both pets and their owners
Ready to Apply?
Submit your CV and Cover Letter to Steph de Almeida at steph.dealmeida@vet.partners to join our team and make a meaningful impact in the lives of animals and their families.
Website: www.adelaideplainsvet.com.au
Aura Veterinary Hospital, Baringa Sunshine Coast, QLD (posted 29th August) Receptionist
Veterinary Receptionist - Full Time
We are seeking a warm, professional experienced Veterinary receptionist to be our welcoming face of our dedicated team.
Our clinic is a purpose-built well equipped Fear Free clinic situated on the beautiful Sunshine Coast.
Job Role:
- Welcoming clients and their fur babies with genuine care & empathy
- Managing phones, bookings & client communications
- Supporting the veterinary team with administration tasks
- Assisting with smooth daily clinic operations
The perfect applicant needs to have:
- Previous experience in a veterinary clinic
- A friendly, compassionate communicator with strong organisational skills
- Some Veterinary nurse experience is highly desirable
- Passionate about providing an excellent client and patient experience
Why join us:
- Work in a supportive, team-focused environment
- Be part of a progressive, Fear Free clinic
- Enjoy variety in your role, with opportunities to grow your skills
If this sounds like you please send your CV & cover letter to Mandy Blackhall at: info@auravet.com.au
Macquarie Vet Hospital, North Ryde, NSW (posted 22nd August) Receptionist
We are seeking full time applicants with availability across extended hours on weekdays and a share of weekend reception duties at our thriving veterinary practice in North Ryde, and potentially across our other local-area sister clinics.
Are you an upbeat and caring person looking for a position in a dynamic clinic that practices the highest standards of care? Do you enjoy getting to know a lovely bunch of clients and their pets, and having a positive impact on their visits to us? We're looking for YOU!
The exciting part!
- All of our team members are Fear Free certified and if you’re not already, then we will pay to get you there!
- You’ll be offered a competitive salary package in line with experience
- You will be a respected, valued part of the team, central to the day-to-day running of the clinic
What we’ll need from you
- Ability to positively interact with clients and their pets, and maintain a welcoming and pleasant environment in reception
- Ability to answer phones, multitask, and prioritise tasks
- Ability to work as part of a team in a fast-paced setting
- Basic computer and admin skills
- Customer service experience preferred
Interested applicants can email nat@avclanecove.com.au with a cover letter and resume.
See macquarievets.com.au, and
Potts Point Veterinary Hospital, Elizabeth Bay, Inner Sydney, NSW (posted 20th August) Receptionist
Our wonderful receptionist, who has been the friendly face and heartbeat of our front desk, is embarking on a new adventure and relocating to Perth. While we’ll miss her dearly, we’re thrilled for what lies ahead for her.
That means we’re now looking for someone equally amazing to join our team. If you or someone you know has a passion for people, a knack for organisation, and a love for creating a welcoming environment, we’d love to hear from you.
Come be part of something great.
Join Our Team at Potts Point Veterinary Hospital (Elizabeth Bay) as a Full-Time Receptionist.
Position: Full-Time Permanent Receptionist
Hours: Monday to Friday (No Regular Weekends or Out-of-Hours Duties)
Location: Potts Point (Elizabeth Bay), just one stop from Martin Place
Are you a compassionate professional with a love for animals and a commitment to exceptional customer service? Our bustling inner-city privately owned veterinary hospital in Potts Point (Elizabeth Bay) is looking for an enthusiastic and experienced receptionist to be the warm, professional first point of contact for our clients.
What You Bring:
- Experience in Administration and Customer Service: Ideally in a veterinary or medical setting, but extensive experience in other client-facing industries is also valued.
- Passion for Pets and People: A genuine love for animals and dedication to supporting their owners.
- Empathy and Precision: Professionalism, compassion, and attention to detail in a fast-paced, client-focused environment.
- Multi-Tasking Skills: Proven ability to manage multiple responsibilities, including busy phone lines, scheduling appointments, and administrative tasks.
- Self-Motivation and Initiative: A proactive attitude with the ability to work autonomously.
- Digital Literacy: Proficiency in using Word suite, canva, email, booking software, and handling daily banking tasks is essential.
- Creative Contribution: An interest in creating engaging social media content to showcase our team and services.
Key Responsibilities:
- Be the welcoming, professional first point of contact for clients and their pets.
- Maintain accurate, up-to-date client and patient records.
- Provide empathetic, friendly service while coordinating effectively with clients and staff.
- Manage scheduling and communication across a dynamic, busy practice.
Daily Duties (Include but Are Not Limited To):
- Greeting clients and managing patient check-ins with professionalism and warmth.
- Handling high volumes of phone calls, emails, and appointment bookings for multiple veterinarians.
- Assisting veterinarians and management with administrative support, including managing client records and insurance claims.
- Performing daily banking and reconciliations.
- Ensuring the reception area is clean, welcoming, and well-organised.
- Assisting clients with product purchases and unpacking stock deliveries.
- Hospital Social Media platform management
Perks & Benefits:
- Above-Award Wages: Reflecting your expertise and dedication.
- Supportive Team Culture: Become part of a friendly, close-knit team that values your contributions.
- Opportunities for Growth: Develop your skills and advance in a specialised, rewarding field.
Work Rights:
To be eligible for this role, you must have unrestricted work rights in Australia for the duration of your employment. Visa sponsorship is not available.
If you are organised, self-driven, and excited to make a difference in the lives of pets and their owners, we’d love to hear from you. Apply today to join a team that prides itself on empathy, efficiency, and excellence in veterinary care.
Please email: claire@pottspointvet.com.au
Take a virtual tour of our lovely hospital: www.pottspointvet.com.au
Crows Nest Animal Hospital, Crows Nest, NSW (posted 20th August) Receptionist
Veterinary Receptionist / Administration Assistant - Full Time
Join our dedicated team at Crows Nest Animal Hospital
Crows Nest Animal Hospital is seeking an experienced Veterinary Receptionist/Administration Assistant to join our friendly and professional team full-time. If you're passionate about delivering exceptional client care and thrive in a dynamic clinic environment, we'd love to hear from you.
What you'll do:
- Provide warm, professional service to clients and patients in person, over the phone, and via email.
- Build and maintain strong client relationships by assisting with enquiries and requests.
- Manage scheduling of appointments and procedures.
- Oversee daily administration tasks, including insurance claims, patient histories, and banking.
- Keep reception organised, welcoming, and efficient.
- Support workflow across the clinic, working collaboratively with the wider team.
- Handle key admin functions: recalls, ordering, stocktake, and insurance processes.
- Liaise with support office teams, including IT, to ensure smooth clinic operations.
What we're looking for:
- Exceptional communication skills, both written and verbal.
- A natural ability to connect with clients and build trust.
- Calm, compassionate, and professional under pressure.
- Highly organised, responsible, and self-motivated.
- A team player who values collaboration and respect.
Interested?
Please apply with your resume and cover letter to Elly: elly.robinson@crowsnestvet.com.au
We look forward to hearing from you!
Beach Street Veterinary Clinic, Frankston, South-East Melbourne, VIC (posted 20th August) Customer Service Respresentative
Customer Service Representative (Part-time)
Beach Street Veterinary Clinic is seeking a part-time customer service representative, with the potential for the position to become full time in 2026.
The role involves working shifts from 2pm to 8pm, as well as every second Saturday from 8:00am to 4:00pm. The position also requires availability to cover personal and annual leave as needed.
The team consists of professionals across multiple generations, including three full-time veterinarians, five part-time veterinarians, and eight nurses/receptionists.
The preferred candidate will have:
- Experience providing customer service
- Strong communication skills
- Professional appearance and demeanour
- Ability to manage high call volumes and remain composed under pressure
- A proactive, positive attitude
- Initiative and attention to detail
- Familiarity with Windows-based programs (training on RXworks provided) and Gmail
- Veterinary experience or industry knowledge (desirable but not required)
Responsibilities include:
- Greeting clients and their pets in a professional manner
- Answering multiple phone lines efficiently
- Managing bookings and triaging calls with support from other staff
- Handling reception duties such as emails, invoicing, payments, and multitasking
- Performing administrative tasks, including data entry
- Maintaining the cleanliness and order of the reception area
- Managing inventory
Interested candidates are invited to email a cover letter and resume to jb@bsvc.net, attention Mrs Jo Baker. For any questions, please email or call 03 9781 4499.
Vet HQ Double Bay, Sydney Eastern Suburbs, NSW (posted 19th August) Customer Service Respresentative
Full time - Customer Service Representative
Vet HQ is currently seeking an enthusiastic, motivated customer service representative to join our amazing team. One of our lovely receptionists is off to Vet School, so this unique opportunity has become available.
Vet HQ Double Bay is a privately owned practice, we also have a sister practice at Darlinghurst.
We offer the highest standard of patient care with a focus on offering our clients gold standard customer service. We are a progressive multi vet practice and we are looking for someone who is a confident and level headed professional and who is committed to the client and delivering a five-star customer service experience. This is an extremely important role as you are the clients first point of contact and the last.
At Vet HQ, we are committed to professional development and maintaining a positive culture so that we can continue to deliver gold standard service.
This role is 5 days per and may include an occasional Saturday.
We provide a positive work culture and live by our values which are;
Together we are more successful
Learn, grow, evolve
We communicate directly, honestly and empathetically
We do the best we can
We take ownership and we are the solution
We care about our pets, people and the planet
Skills and attributes:
- Exceptional time management and organisational skills
- The ability to handle high stress and busy situations
- The ability to multi task, have a high attention to detail as well as the ability to be productive during quiet times.
- Solutions focused
- A positive "can do" attitude.
- Have experience in a receptionist or client focused role.
- Experience in a veterinary or medical practice would be an asset
- Be a part of a dedicated team who take responsibility and share responsibility
- Experience in RX Works preferred (but not essential)
- Be familiar with Microsoft office programs
Key responsibilities include:
- Answering a multi-line phone system
- Scheduling appointments
- Providing premium customer service during patient arrivals and departure
- Maintaining patient records and client communications
- Financial transactions
What we can offer you:
- An opportunity to work with a fantastic high performing team
- Continuing education
- A caring environment that focuses on staff wellness.
- Corporate class pass membership
- Assess to Employee assistance program
- Excellent staff discount
If this sounds like the perfect role for you then please email: kate@vethq.com.au
We pay above award and salary is negotiable depending on experience.
Vetwest Animal Hospitals, Perth, WA (posted 14th August) Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE – CALL CENTRE - WEST PERTH
Are you passionate about animals and love helping people? Vetpartners is looking for enthusiastic and experienced customer service professionals to join our friendly Central Reception team in our brand-new West Perth premises.
This is a fantastic opportunity to be part of a supportive, animal-loving environment where your communication skills and customer focus will make a real impact across multiple veterinary brands.
Why You'll Love This Role
This isn’t your average call centre job. Here’s what makes it special:
- You'll be supporting real people and their beloved pets, not pushing products or reading from scripts.
- You’ll work with a close-knit, friendly team who genuinely care about each other and the clients we support.
- You’ll be part of something bigger—backing the teams at Vetwest, One Cancer Care, Adelaide Vet and more.
- Every call is a chance to make someone’s day a little easier—and that’s something to feel proud of.
What You'll Be Doing
- Answering inbound calls and helping clients with bookings and enquiries
- Making outbound calls for appointment reminders and follow-ups
- Scheduling across multiple veterinary hospitals
- Managing email enquiries with empathy and professionalism
- Handling complaints with care and problem-solving skills
- Supporting with data entry and general admin tasks
Who You Are
We’re looking for empathetic, people-loving problem-solvers who:
- Have previous experience in customer service
- Are clear, confident communicators (especially on the phone)
- Are tech-savvy and great with detail
- Stay calm and compassionate under pressure
- Love working in a team and are always keen to learn
- Are reliable, adaptable, and take pride in doing a great job
Bonus points if you have experience in a veterinary, medical, or animal-related field!
What We Offer
- Full-time or part-time hours—your choice
- Flexible shifts between 7:00am and 5:30pm, Monday to Friday
- A stunning, brand-new office in West Perth
- A team that supports, celebrates, and laughs together
- Comprehensive training and genuine opportunities to grow
- 4 weeks annual leave + generous staff discounts
- Employee Assistance Program, Fitness Passport, and more perks
If you’re passionate about helping people, love animals, and want to be part of a workplace that feels good to walk into every day—we want to hear from you.
Apply now and help us support the teams that care for WA’s pets—one kind conversation at a time.
Please send your CVs to: shay.mashak@vetpartners.com.au
Vermont Village Veterinary Hospital, Eastern Melbourne, VIC (posted 8th August) Receptionist
Vermont Village Vet has an exceptional opportunity for a new Full-Time Receptionist to join our friendly and experienced veterinary team.
Our ideal candidate will have a veterinary nurse or medical reception background who enjoys all aspects of client care coordination. We are looking for a valuable contributor to the team who has a strong work focus and confident warm nature.
Benefits of Joining Us:
- Competitive hourly rate and benefits package.
- Supportive and collaborative team environment.
- Opportunities for career growth and development.
- Flexible working hours to suit your lifestyle.
- Staff discounts, including Health and Wellbeing benefits
- Employee Referral Bonus’
- Paid parental leave and return to work bonus
About You
- Exceptional communication and client care skills
- Demonstrated experience managing front of house priorities
- Excellent computer skills and thrives on coordinating efficiencies
- Confidence in practice management systems or booking/invoicing software
- Culture is important to us – big smiles, positive influencer and team player
- Veterinary experience or industry knowledge will be highly regarded
If you feel you meet the criteria and would love the opportunity to become part of our wonderful team, please click the ‘Apply Now’ button or send your cover letter and resume to shay.mashak@vetpartners.com.au
Glen Iris Veterinary Hospital, Malvern, South-East Melbourne, VIC (posted 8th August) Receptionist
Full-Time Administrative and Medical Receptionist
Glen Iris Veterinary Hospital – Malvern, VIC
Glen Iris Veterinary Hospital is seeking an experienced, professional receptionist to join our dedicated team as the first point of contact for our valued clients and their pets—both in person and over the phone.
Located in Malvern, we are a busy small-animal veterinary clinic with a reputation for delivering exceptional care and service. We pride ourselves on our professionalism, compassion, and strong team culture.
About the Role
We’re looking for someone who can seamlessly integrate into our team and confidently manage a variety of administrative and clerical tasks in a fast-paced environment.
Key Responsibilities Include:
- Managing front desk duties including greeting clients and answering calls
- Responding to emails and distributing messages efficiently
- Liaising between clients and veterinarians to ensure smooth communication
- Handling client concerns and complaints professionally
- Maintaining clinic cleanliness and presentation
- Assisting with debt collection, account queries, and other administrative support for the Practice Manager
- Maintaining office checklists and inventory
- Supporting clinic social media efforts
What We’re Looking For:
The ideal candidate will have:
- Previous experience in a receptionist, front office, or similar role
- Proficiency with Gmail, Google Docs, and other web-based systems
- Strong written and verbal communication skills
- A professional attitude and appearance
- Experience using office equipment (phones, printers, etc.)
- The ability to multitask, prioritize, and stay organized under pressure
- A proactive and resourceful approach to problem-solving
Working Hours:
Shifts are rostered across our operating hours:
- Monday to Friday: 8:00am – 7:30pm
- Saturday: 9:00am – 3:00pm
Please note: This is a front-of-house role and does not include a pathway into veterinary nursing.
How to Apply
If you believe you’re the right fit for our team, please reach out to Elaine, our Practice Manager, by sending your resume to:
practicemanager@glenirisvethospital.com.au
Kantenna Park Veterinary Clinic, Park Ridge, Logan, QLD (posted 8th August) Receptionist
🐾 WE’RE HIRING: Veterinary Receptionist – Join Our Team! 🐾
📍 Location: Park Ridge, QLD
⏰ Part-Time / Full-Time (flexible for the right candidate)
🏥 Kantenna Park Veterinary Clinic
We’re on the lookout for a warm, organised, and proactive Veterinary Receptionist to be the face of our clinic and support our hardworking vet team. If you love animals and people in equal measure, can handle fast-paced days with a smile, and have strong admin or customer service skills, we want to hear from you.
What the role involves:
- Welcoming clients and their pets with kindness and professionalism
- Managing phone, email, and in-clinic bookings
- Processing payments and maintaining accurate client records
- Supporting the clinical team with daily operations
- Keeping reception and waiting areas clean and calm
- Educating clients on basic pet care, services, and appointments
We’re looking for someone who:
- Has experience in reception, customer service, or admin (vet clinic experience is a bonus, not a must)
- Is confident using computers and veterinary software (we use IDEXX Neo, e.g., RxWorks, EzyVet])
- Communicates clearly, respectfully, and calmly – especially under pressure
- Can multitask and stay cool during busy times
- Loves animals and is comfortable around all species
- Has a genuine interest in the veterinary industry
What we offer:
- Supportive team environment with great people and pets
- On-the-job training with potential to grow in the clinic
- Staff discounts and access to veterinary care
- A chance to make a real difference every day
🐶🐱 We’re not just a team, we’re a tight-knit crew that looks after each other (and the animals we care for). If this sounds like the right fit, apply now!
📧 Send your resume and a short cover letter to: sharyn@kpvet.com.au
📞 Questions? Call us on 07 3297 1005
Kings Road Veterinary Surgery, Hyde Park,Townsville, QLD (posted 8th August) Receptionist
Veterinary Receptionist – Full Time/Part-Time
About us:
We are a passionate, easy-going veterinary team in beautiful Townsville, delivering top-notch care for our furry friends. From soft tissue and orthopaedic surgeries to dentals, ultrasounds and more—we’ve got the gear, the skills, and the drive for excellence.
Our days start with a morning catch-up, are powered by snacks, and every birthday comes with cake! We’re a fun, social bunch who love a laugh, catch up outside of work, and live life to the fullest in beautiful Far North Queensland. With no set weekend work or after-hours responsibilities, you can enjoy a true work-life balance!
We’re on the lookout for a hard-working legend with great banter. If you are passionate about high standard veterinary care and great company, we’d love to meet you!
We are currently seeking a Veterinary Receptionist to join our wonderful team on a full-time basis (or part-time – we are flexible for the right candidate). Our receptionist is the first point of contact for all our valued clients so providing a high-quality client experience in person and over the phone is of the utmost importance to us. This is a fantastic opportunity for a star receptionist that is keen to work in a fast-paced yet rewarding atmosphere with a remarkable team.
Our Ideal Candidate:
- Previous experience in a customer facing and/or reception role within the animal industry/ clinic environment preferred
- Someone that has exceptional communication skills to build relationships with our clients.
- An empathetic, caring person that always advocates for their patients.
- A person that will work well within our tight-knit team but that is also self-motivated and capable of working unsupervised.
- An eye for detail, a good work ethic and a willingness to keep learning and improving both themselves and the practice.
- The ability to manage a busy appointment schedule & assist with reception administration tasks.
What’s on offer:
- Friendship, challenge, support, fun, diversity, and satisfaction
- Stable and permanent position
- Birthday cake of your choosing on your birthday!!
- Mental Health & Wellbeing are a priority, and we understand that work life balance is vital. Vets Central are accredited in being recognised as a ‘Skilled Mental Health First Aid®’ workplace
- Flare HR Perks & discounts on everyday expenses including groceries, electronics, entertainment, fuel, restaurants, fashion brands and more
- We have a remarkable team of passionate, dedicated vets & nurses who will always have your back and are ready to assist when needed
- Access to a wide support network with like-minded professionals
Ready to be part of a passionate, friendly team that truly loves what they do? Click HERE to apply and start your next exciting chapter with us!
Please see our clinic website to find out more about us: https://kingsroadvetsurgery.com.au/
Rockdale Veterinary Hospital, Southern Sydney (posted 8th August) Receptionist
Part-Time Veterinary Receptionist – Family Friendly Hours
Join a kind and dedicated team striving for the best in pet and client care.
Are you a warm, organised, and upbeat person who loves animals and enjoys helping people? We’re looking for a part-time receptionist to join our friendly team and support the smooth running of our busy veterinary clinic.
About the Role:
This role includes a mix of front desk and administrative tasks:
- Greeting clients and their pets with a friendly, calm approach
- Answering phone calls and responding to emails
- Processing payments and managing bookings
- Assisting with day-to-day administrative duties to support the veterinary team
Why Join Us?
- All team members are Fear Free Certified – and if you’re not yet, we’ll cover the cost of your training!
- Enjoy a competitive salary based on your experience
- Be a respected and valued part of a supportive team that puts patients and people first
- Work family-friendly hours – perfect for school runs or work-life balance
What We’re Looking For:
- Part-time availability on weekdays from 9:30am to 2:30pm
- A positive, caring attitude and strong communication skills
- Excellent attention to detail and a willingness to learn
- Previous reception or veterinary clinic experience is a bonus, but not essential
Opportunities to expand hours may be available in future.
Ready to Join Us?
We’d love to hear from you! Please send your application to Rob at rob@rockdalevets.com.au
Lort Smith Animal Hospital Campbellfield, Melbourne North VIC (posted 8th August) Veterinary Receptionist
Veterinary Receptionist
Join a friendly team in a modern facility, making a daily difference to the lives of animals and people in a veterinary receptionist role.
About Us
At Lort Smith, we’ve been providing accessible veterinary care to Melbourne’s people and their animals since 1936. We believe in the profound value of the human–animal bond and remain deeply committed to protecting it. When you join Lort Smith, you become part of a purpose-driven team that champions empathy, community, and the wellbeing of animals and the people who care for them.
About the role
At our Campbellfield Clinic and Adoption Centre you will enjoy all the benefits of working a contemporary facility specifically designed to optimise animal health and wellbeing. You will work with a wonderful group of nurses and vets delivering high quality, affordable animal care to all members of the community.
We offer quality general practice veterinary services and animal adoption centre, in a purpose-built facility designed to optimise animal health and wellbeing based on fear free principles.
Responsibilities
- Greeting and assisting our clients and their pets upon arrival to the clinic
- Triage of patients over the phone, and upon arrival
- Collaborate, and communicate with the team to meet customer needs
- Handle all calls in a timely, and professional manner
- Provide appropriate and accurate solutions to client enquiries
- Ensure appointments are appropriately booked, managed and confirmed.
- Ensure all clients are aware of fees at the time of booking
- Educate clients about financial assistance they may be able to access
- Banking and other administrative reception duties
- Ensure the start and end of day checklists are completed
- Maintain a clean, fear-free and positive waiting room
What you bring
- Formal qualifications in Veterinary Nursing – Bachelor of Nursing or Certificate IV Veterinary Nursing
- Minimum of 2 years customer service experience in a busy veterinary clinic or hospital
- Experience using veterinary booking systems
- Strong customer focus - demonstrated understanding of customer expectations and needs
- High emotional intelligence and self-awareness
- Excellent written and verbal communication skills
- Computer literacy and navigation skills
- Ability to manage competing priorities in a fast-paced environment.
- Ability to triage independently and manage patients concurrently.
- Advanced problem-solving and conflict resolution skills
- Proven ability to work both autonomously and as part of a team
- Not afraid of challenges and are comfortable learning new systems and processes
What we offer
- Outstanding support from a highly skilled team
- Wellbeing support and highly regarded EAP
- Interesting and diverse caseloads – it’s never boring
- Access to our own high-quality equipment
- Discounts on veterinary treatment, products and pet insurance
- Pet friendly policies
This role is being offered as full-time (Monday-Friday). If you have more than 2 years’ customer service experience in a busy veterinary clinic or hospital and you satisfy the above criteria, then please apply directly via the job ad.
To learn more about Lort Smith and the work we do, please visit: www.lortsmith.com or look us up on Instagram.
Contact us via careers@lortsmith.com if you'd like us to send you a position description.
If you are excited about the prospect of joining our team and making a difference, please apply directly to careers@lortsmith.com with Veterinary Receptionist (Campbellfield) in the Subject line.
Lort Smith is a great place to work. We are an equal opportunity employer and actively support workplace diversity, equity and inclusion.
Kippax Veterinary Hospital, Holt ACT (posted 4th August) Receptionist
Kippax Veterinary Hospital are excited to offer a fulltime receptionist position with the potential for nursing within that role for the right individual. We are looking for an experienced, bubbly, outgoing and approachable individual who can work in a high paced environment. Previous experience in the industry and leadership skills would be favourable. You will be apart of a wonderful front of house team who strive to ensure that all our clients and their pets are taken care of in alignment with our 'Care with Kindness' core values.
To apply the candidate will have the below set of skills;
- Veterinary reception experience
- Great communication skills
- A can-do attitude
- Ability to work in a fast paced environment
- Ability to multi-task
- Thrive in a team environment
- Professionalism
- A love for animals
- Compassion towards owners and their pets
The ideal candidate may also have;
- Experience in leadership
- Great initiative
Kippax Veterinary Hospital is an ASAVA Hospital of Excellence and we pride ourselves on providing a wide variety of services; from routine health care to complex surgical, dental and hospital/emergency treatments.
Kippax is thrilled to be apart of the CPG (Capital Paws Group) which consists of 11 other vet clinics in Canberra and NSW, whilst still being proudly privately owned. We also work alongside the Brindabella Veterinary Referral Services (BVRS) within the KVH building to provide our patients with access to specialist services.
We are also very proud to have been the first practice in Canberra to become an AVA employer of choice. We are still one of only five practices in Canberra to be able to advertise this achievement.
What the job entails:
- Greeting and assisting our clients and their pets on arrival to the clinic
- Phone triage of urgent and emergency patients
- First point of contact for our clients
- Handling enquiries
- Banking and other administrative duties
- Communication with the veterinarians and nursing team throughout the day regarding patients
- Ensuring the booking system is up to date, scheduling appointments and surgeries
- Maintaining a clean and sanitary environment and work space
What KVH can offer:
- A complete induction and onboarding process
- AVA employer of choice
- A safe, happy and empathetic environment
- Fully equipped hospital with varied caseloads
- A friendly and supportive team
- High staff retention rates
- Mental health support and our own EAP services
- Social activities
- Further education and support of growth
- Ongoing training opportunities
- A great work-life balance
To apply, please email carlaf@kippaxvet.com.au.
Find out more about us on and
Redlands Veterinary Clinic, Thornlands, Redlands Coast QLD (posted 1st August) Receptionist
Redlands Veterinary Clinic is Hiring – Veterinary Receptionist/Client Care Superstar
We are searching for another superstar Veterinary receptionist/Client Care representative to join our amazing team! We are looking for an experienced (preferred) team member, who has a high level of care and attention, exceptional client care and a fun, down to earth personality.
Ideally, the perfect candidate will be happy to work autonomously in a busy and fast paced clinic but also be equally as excited to be part of a wonderful close-knit team, and who doesn't mind a bit of a sing a long in the hospital. We have dedicated receptionists, and dedicated nursing teams here at REDVET– but are also open to someone who would like to do a bit of both, or someone who wants to stick with what they do best – focus on our amazing clients experience.
Like most clinics, we are busy – and not your normal GP vet clinic. We do it all here and see all creatures great and small so no two days are ever the same. We also have a wonderful team environment that we work very hard to ensure remains part of our core clinic, and the reason we do what we do – for the love of it!
Experience is highly regarded, as we would love to have someone that is ready for that next stage of their veterinary career and to see a diverse and ever changing case load, whilst still having fun and enjoyment along the way.
This position is available for an immediate start and we can be flexible around the number of hours – whether it be full time/part time or casual.
What can we offer you?
- A wonderful, supportive and super fun team environment
- Experience! We have been here for over 40 years, so you get the chance to learn from the best!
- A diverse and always changing case load – no two days are the same, and we see all creatures great and small as well as anything from routine spays to cytsotomys to orthopaedic and emergency work.
- Flexibility – a happy team is a productive team and we try to work in with you to ensure a great work/life balance
- A team environment – we have a 'fun committee' who plans team social events and lunches, team reward dinners and parties, tuckshop and fun scrub Fridays and we try to make this at times stressful job be as fun and rewarding as it should be.
- Ongoing education – we want to invest in you and ensure you stay up to date with the every changing education available
- Family feel – we are one of the few non-corporate family practices left in our area – we love our REDVET family
- State of the art equipment – we have every toy or gadget you could possibly want and we are constantly adding new ones – we are also about to commence an exciting new hospital build
What our ideal candidate would bring:
- A fun, positive and dedicated individual wanting to deliver gold standard veterinary care and outstanding service to our patients
- Veterinary clinic experience or pet care experience preferred
- Enjoy a fast paced environment, and be able to work both as part of our team and individually
- A good level of knowledge in all aspects animal care
- Preventative health knowledge and some animal handling skills
- Reliability and flexibility and availability – anything can happen in this industry and sometimes we need to be able to adapt and thrive
- Love of all things organised and clean
- Customer centric focus – we love our clients and want to ensure they feel like they are part of our family as well.
Check out our Facebook at www.facebook.com/redlandsveterinaryclinic/ or on Instagram @redlandsvetclinic for more information.
If this sounds like your perfect role, please email your role of interest to admin@redlandsvetclinic.com.au ATT: Abbey Lovell or call 0411794124.
Coomera Springs Vet Surgery, Gold Coast (posted 30th July) Receptionist
Veterinary Receptionist
- Permanent part-time opportunity
- Work alongside an amazing team
- Access to our VC Learning Academy - online learning portal
About us:
Coomera Springs Veterinary Surgery is a well-established veterinary clinic on the northern end of the Gold Coast. We offer a full suite of services and are one of only a few clinics in Southeast QLD to boast a truly diverse client base including but not limited to cats, dogs, guinea pigs, goats, alpacas, birds and reptiles. Our goal is to provide a high standard of individualized and compassionate care to all our patients in an environment that is fast paced and focused on continuing education. We pride ourselves on providing an enjoyable, supportive, and balanced workplace. We don't work on public holidays or Sundays and even get a few weeks off over Christmas!
The Opportunity:
We are currently seeking an experienced Veterinary Receptionist to join our wonderful team on a part-time basis (on average around 27 hours per week)! Our receptionist is the first point of contact for all our valued clients so providing a high-quality client experience in person and over the phone is of the utmost importance to us. This is a fantastic opportunity for a star receptionist that is keen to work in a fast-paced yet rewarding atmosphere with a remarkable team.
Key Responsibilities:
- Deliver outstanding client care and customer service to all clients and their pets.
- Responding to customer enquiries.
- Be involved in triaging for our emergency clients.
- Scheduling appointments and procedures for multiple veterinarians.
- Updating clients on their pet’s progress.
Requirements:
- Proven experience in a busy receptionist role within the Veterinary industry is required.
- An ability to handle a high volume, fast paced environment.
- Exceptional communication skills to build relationships with our clients.
- Exceptional time management skills and an ability to prioritise your work.
- An ability to work independently and as part of a team.
- A friendly, easy-going nature and the ability to work both independently and as part of a team.
- Available to work Mondays, Tuesdays and Fridays and join a rotating Saturday roster (where we are only open from 8am-12:30pm!).
What we can offer you:
- Fantastic work/life balance.
- Amazing location and state of the art practice facilities.
- Novated vehicle leasing options.
- Alongside Paid Parental Leave, we offer Paid Purrental leave for you to care for and introduce a new furry family member.
- Personal Wellness – through our Employee Assistance Program (EAP).
- Flare HR Perks & discounts on everyday expenses including groceries, electronics, entertainment, fuel, restaurants, fashion brands and more.
- Work with an awesome team and clients – we pride ourselves on our staff-client relationships.
To Apply:
For further information, email: careers@vetscentral.com.au
Or call our Careers Team on 0458 439 613
Vetwest Animal Hospitals, Osborne Park WA (posted 28th July) Client Contact Centre Supervisor
Client Contact Centre Supervisor
Join a team that’s passionate about pets, people, and exceptional service.
At VetPartners, we believe in making a difference—one call, one conversation, one pet at a time. Our Client Contact Centre is the heart of our connection with pet owners across One Cancer Care, Best for Pet, Vetwest Animal Hospitals, and Adelaide Vet. We’re looking for a Client Contact Centre Supervisor who’s ready to lead with empathy, drive performance, and elevate the client experience.
What You’ll Do:
As a hands-on leader, you’ll guide a small, dedicated team of customer service professionals, ensuring every client interaction—whether by phone or email—is warm, helpful, and memorable. You’ll manage both inbound and outbound communications, resolve enquiries, and champion a culture of care and excellence.
Your Key Responsibilities:
- Lead & Inspire: Mentor and coach your team to deliver outstanding service every day.
- Client Care: Call answering, handle escalations and ensure every client feels heard and supported.
- Quality Focus: Monitor interactions and uphold high service standards.
- Training & Development: Empower your team with the tools and knowledge to succeed.
- Performance & Reporting: Track KPIs and share insights with leadership.
- Continuous Improvement: Identify opportunities to streamline processes and enhance satisfaction.
- Collaboration: Be the bridge between the contact centre and other departments.
What You’ll Bring:
- Proven experience in a supervisory or leadership role within a contact centre or customer service setting.
- Excellent communication and interpersonal skills.
- A proactive, solutions-focused mindset.
- A genuine passion for client service.
- Veterinary industry knowledge is a bonus—but not essential.
Why Join Us?
- Competitive salary based on experience
- Full-time role with flexible hours (38 hrs/week)
- 4 weeks annual leave
- Ongoing professional development
- Access to Employee Assistance Program (EAP)
- Generous staff discounts
- A supportive, inclusive, and caring team culture
Ready to Lead with Heart?
If you're a motivated leader who thrives in a fast-paced, client-focused environment, we’d love to hear from you. Send your resume and cover letter to shay.mashak@vetpartners.com.au or call 1800 VET JOB to learn more.
Berwick Clyde Vet, Clyde North, South East Melbourne VIC (posted 22nd July) Client Services Rep / Receptionist
Client Services Representative / Receptionist (Full-Time)
At Berwick Clyde Vet, our mission is to create a work environment that supports and empowers you to help you realise your potential and thrive in your role so that you can provide the best possible care to humans and their cherished pets.
Here’s who we’re looking for…
We need a talented Client Services Representative, with core experience in reception, who is looking for the next step in their client service career.
You are the ideal candidate if:
- You have at least 2 years of professional experience as a receptionist in a veterinary setting
- Previous experience as a veterinary nurse
- For you, being at reception and serving people is not just a job - it’s a calling!
- You understand the importance of building trusting relationships with clients and values providing excellent care.
- You have exceptional interpersonal skills to interact with clients and are passionate about building connections,
- You have the ability to communicate professionally and empathetically with clients and team members alike
- You are willing to work in a fast-paced environment, in a closely-knit team.
- You demonstrate flexibility in adopting new ways of doing things and an eagerness to develop professionally.
- You are open to giving and receiving constructive feedback, to continually learn and grow.
- You are resilient, adaptable, and courageous to embrace new challenges because you understand that growth happens outside of your comfort zone.
- You demonstrate as much respect and care for our clients as you extend to their animals.
- You are keen as a bean!
Does this sound like you? If so, we’d love to hear from you. Apply today (details below)!
Here’s what being a Client Services Representative at Berwick Clyde Vet is like…
As part of our exceptional team, you will…
- Be the first point of call for all client enquiries.
- Make lasting relationships with people and their pets so that they keep coming back.
- Have an exceptional phone manner and proficient computer software skills.
- Possess an eye for detail and a good memory for faces and names.
- Provide rock star service from the moment people and their pets walk through the door – training provided.
- Learn to triage during emergency situations (training provided to help you do this)
- Provide expert animal health advice to a fabulous and loyal clientele (training provided to help you do this)
- Perform administrative work that keeps the clinic ticking along like a well-oiled machine.
- Operate in a custom-built clinic that is equipped to provide the best in veterinary care (including being a cat accredited clinic)
- Have the space to exercise your judgement, but also the support you need to provide the best possible care.
- Have access to exceptional personal and professional development opportunities
- Work in an environment in which everyone has a voice and opportunity to have a real input on how the clinic grows and operates.
- A healthy work culture founded on the values of Growth, Trust, Respect, and Professionalism
- An organisational psychologist dedicated to supporting the team to do their best.
Who you’ll be working with…
The Berwick Clyde Vet Clinic is the result of two experienced vets who dreamt of creating an environment that enables everyone to thrive. Dr. Kunal and Dr. Alina envisioned a workplace that not only provides excellent care to animals, but also provides a work culture that empowers each member of the team to feel and be their very best.
Lynbrook Vet opened its doors in November 2018 and has since amassed a loyal base of over 4500 clients and continues to grow. Lynbrook Vet’s sister clinic Berwick Clyde Vet opened in October 2023 and already has the great culture established at Lynbrook Vet over the last 6 years.
The clients at Berwick Clyde Vet are served by an incredible team of 10 superstars who consistently provide outstanding care resulting in more than 100 five-star reviews on Google within 12 months of opening. This success is due to the passion, hard work, and dedication of our team, who also believe in and maintain the culture of growth, respect, trust, and professionalism.
Joining this clinic will provide an opportunity to work with a fantastic team that is united in supporting one another so that each of us can in turn provide exceptional service to our patients and clients.
Don’t just take our word for it - listen to what our team members at our sister clinic Lynbrook Vet have to say about working here.
Hear why our team loves working at our sister clinic Lynbrook Vet
Would you like to get to know us better?
Have a gander at our Website, Facebook and Instagram accounts to meet some of our team and get a glimpse of the great work we do.
How to apply…
You’ll need to email us your resume and cover letter telling us what would make you a fantastic addition to the Berwick Clyde Vet team. Submit your application to careers@lynbrookvet.com.au with ‘Receptionist Application’ in your Subject Heading.
We look forward to hearing from you!
Gladesville Veterinary Hospital, Lower North Shore Sydney (posted 21st July) Lead Receptionist
Lead Receptionist – Gladesville Veterinary Hospital
Be the Heart of Our Front Desk and the Leader of Our Reception Team
Are you an experienced veterinary receptionist looking to take the next step in your career? Gladesville Veterinary Hospital is looking for a warm, organised, and proactive Lead Receptionist to oversee our reception operations, support our client service team, and work closely with the clinical leadership group to make our workflows more effective and our client experience even stronger.
About the Role
As Lead Receptionist, you will take on a dual responsibility: managing the daily duties of a receptionist while also serving as the point person for the reception team. You will:
- Act as the Driver of the Day – our daily workflow coordinator and team motivator
- Provide daily support and leadership to the reception team
- Be the first point of contact for day-to-day issues or queries, before they escalate to the Practice Manager
- Collaborate with the Practice Manager, Lead Vet, and Head Nurses to refine systems, checklists, and procedures
- Troubleshoot daily challenges and ensure the smooth running of the reception area
- Deliver outstanding client service to pet owners and their animals
Who You’ll Work With
You will join a supportive and friendly team of veterinarians, nurses, animal attendants and fellow receptionists, all working together to provide exceptional care. This role works closely with the Practice Manager and broader leadership team, with real opportunity to contribute to team culture and operational improvements.
Please click here to see photos!
Key Responsibilities
- Oversee and support the day’s appointment schedule and reception team workflow
- Ensure a consistently high level of client service at the front desk and over the phone
- Mentor and train new receptionists to VetPartners standards
- Assist with reception team rostering, performance check-ins, and ongoing development
- Take the lead in updating and maintaining protocols, templates, and communications tools
- Liaise closely with the clinical team to maintain smooth patient transitions and effective communication
Essential Skills & Experience
- Previous experience in a veterinary reception or comparable healthcare customer service role
- Strong organisational and time management skills
- Confidence in leading a small team and managing day-to-day operational issues
- High-level interpersonal and communication skills
- Ability to remain calm, professional, and solutions-focused under pressure
- Familiarity with veterinary practice management software (e.g., RxWorks or similar)
- A genuine passion for helping people and animals
What We Offer
- A pivotal role in a respected, long-standing veterinary hospital
- The chance to make a real impact on team culture and client satisfaction
- Career development opportunities and leadership mentoring
- Access to continuing education and training resources
- Staff discounts on veterinary services and products
- A supportive and values-driven work environment
Location: Gladesville, NSW
Position Type: Full-time
Start Date: Negotiable
Apply Now
If you're ready to take the next step in your veterinary reception career and lead with purpose, we’d love to hear from you. Submit your application and join a team that values both leadership and compassion by emailing Emily on emily.mcclelland@gladesvillevet.com.au
Southern Animal Health, Cheltenham, South-East Melbourne, VIC (posted 16th July) Reception Nurse
Veterinary Nurse and Receptionist Position
About the role
Southern Animal Health is seeking an Veterinary Nurse and Receptionist to join our team in Cheltenham, Victoria. This is a full-time position that will play a crucial role in providing high-quality care and customer service to our clients and their beloved pets.
What you'll be doing
- Assisting veterinarians with medical procedures and patient care
- Performing various nursing duties, including administering medication, monitoring patients, placing IV catheters, taking bloods, pre- and post-operative care, animal pathology, emergency care and critical care and maintaining a clean and organised treatment area
- Handling client inquiries and bookings in a friendly and professional manner
- Managing the reception area, including answering phone calls, greeting clients, and processing payments
- Maintaining accurate patient records and schedule and coordinating the flow of information between the veterinary and nursing teams
- Coordinate surgical schedules by allocating procedures to vets and providing estimated timeframes to the team
- Manage hospital admissions and discharges, ensuring thorough communication with clients and seamless patient transitions
- Promoting the health and wellbeing of our animal patients through client education and support
- General administration duties and associated tasks
- Along with the wider nursing team, oversee social media management, including content creation, scheduling, and engagement to support clinic visibility and client communication.
What we're looking for
- A minimum of 1 year of customer service experience, ideally in a veterinary or animal-related setting
- Excellent communication and interpersonal skills, with the ability to interact effectively with clients, veterinarians, and team members
- Strong organisational and multitasking abilities, with a keen eye for detail
- A genuine passion for animal welfare and a commitment to providing the highest standard of care
- Flexibility in shift changes (when needed), weekend and public holiday availability
What we offer
- Opportunity for further training and professional development
- A supportive and collaborative work environment
- Employee assistance program and wellness initiatives
- Discounted veterinary services for your own pets
About us
Southern Animal Health is a well-established and respected veterinary practice that has been serving the Cheltenham community for over 15 years. We are committed to providing exceptional veterinary care and customer service, and we pride ourselves on our strong team dynamic and positive workplace culture. Our 'Less is Healthier' philosophy focuses less on retail and more on delivering high-level medical and surgical care. If you're passionate about animal welfare and eager to join a dedicated and supportive team, we'd love to hear from you.
Apply now to become part of the Southern Animal Health and Melbourne Bulldog Clinic family by providing your cover letter and resume to shay.mashak@vetpartners.com.au. Ensure you include the suburb in which you reside and your cover letter in order for your application to be considered.
We sincerely appreciate all applications; however, only those shortlisted will be contacted due to the volume received.
Kookaburra Veterinary Employment reserves the right to edit or omit any advertisement at our discretion. We take no responsibility for the accuracy of any advertisement shown and will not be liable for any damages of any kind arising under any circumstances.
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